Polycom RMX 2000 Fiche technique

Installation Quick Start Guide for RMX 2000

Basic Setup

>> Connect the cables to the rear panel of the RMX 2000 as described below:

Configuring the LAN Properties on the USB Key

1Insert the USB key provided with your system into the PC workstation.

The Polycom Documentation window opens.

In Windows XP:

aThe Polycom Documentation option is automatically selected. Click OK.

In Windows 7:

aSelect Open Folder to view files using Windows Explorer.

bDouble-click the index.hta file.

The Language Menu opens.

2Select the documentation language.

3In the License Agreement window, click the Accept Agreement button.

4In the Initial Setup Utility, click the RMX Lan Configuration Utility hyperlink.

The LanConfigUtility dialog box opens.

5Modify the parameters in the utility’s dialog box using the information supplied by

your network administrator.

6Click OK.

7Remove the USB Key from the PC.

First-time Power-up and Connection to MCU

1Insert the USB Key containing the modified IP addresses in the USB port on the

RMX’s back panel.

2Power the RMX ON. The FAN STATUS and PWR STATUS LEDs turn ON.

System power-up sequence may take approximately 10 minutes.

During this time, the parameters in the lan.cfg file are uploaded from the USB key

to the RMX’s memory and applied during the power-up sequence.

Wait for the upload process to complete. Initially all the ERR/RDY/ACT LEDs

flicker and flash. Upload is completed when all the LEDs turn off and only the red

ERR LED (on the CTNL unit) remains ON.

It remains ON until the Default IP Network Service is configured.

4Once the RMX Welcome screen is displayed, remove the USB key from the RMX.

The Media card ERR/RDY/ACT LEDs flicker, until only the RDY LED turns ON.

Before installing the RMX 2000 and performing the Basic Setup, please read the

General Safety Precautions described in the Polycom RMX 2000 Hardware Guide.

If your system package includes the RTM ISDN card, it is recommended to install it

before mounting the RMX on the rack. Refer to the RMX 1500/2000/4000 Getting

Started Guide for Installation instructions.

Do not remove the protective plastic caps from LAN1, LAN3 and ShMG ports.

RMX 2000

FAN

STATUS

CNTL

MPM+80

PWR

STATUS

PWR FANS

ERR RDYACT HD HS

ERR RDY ACT HS

HSERR RDY ACT

Media Cards & LEDs Fan Drawer

Power Supply Drawer Control Unit

& LEDs

USB Ports - not for

customer use Optional CPU &

LEDs

Fan &

Power

Status

LEDs

Front

Panel

LAN 2 Connection Power

Cable

Off/On

Switch

E1/T1 Connections

(Optional if RTM ISDN

card is installed)

Rear

Panel

In the browser, enter the IP address of the RMX Control Unit and press Enter.

Enter POLYCOM.

Click Login.

Click to connect to Polycom

web site and register the RMX.

Click Product Registration

and follow the on screen

instructions to obtain the

Product Activation Key.

Enter or paste the Product

Activation Key obtained.

Click OK.

RMX

2000

1DOC2665A

Modifying the Default IP Service

This section describes the definition of H.323 Network Service. For detailed description

of H.323, SIP and ISDN Network Service definitions, see the RMX Getting Started Guide,

“First Time Installation and Configuration”.

In the Fast Configuration Wizard, select Next to move from one window to another.

6In the IP Network Service creation confirmation, click OK.

8Click Save & Close.

9In the Success Message box confirming successful configuration, click OK.

10 In the Reset Confirmation dialog box, click Yes.

11 In the Please wait for system reset message box, click OK.

System restart may take up to five minutes.

12 Refresh the browser periodically until the Login screen is displayed and Login.

In the Main Screen an MCU State indicator displays the time remaining until the

system start-up is complete.

MCU Status remains in Major and the red ERR LED on the RMX front panel remains ON

until the default RMX User is replaced with a new User and the RMX Time is set:

13 Create a new User with Administrator permissions. For more information see the

RMX 1500/2000/4000 Administrator’s Guide, ”Adding a New User” on page 14-4.

14 Set the RMX time (Setup > RMX Time) and click OK. For more information, see

the RMX 1500/2000/4000 Administrator’s Guide, "RMX Time” on page 19-41.

15 Logout and Login using the new User name and password and then delete the

default User (POLYCOM).

When the above steps are completed and if there are no System Errors, the green RDY

LED on the RMX’s front panel turns ON and the red ERR LED turns OFF.

Connecting to a Conference Directly or via Entry Queue

The RMX is shipped with pre-configured default conferencing entities that can be used

to dial in and start conferences. Default (Transit) Entry Queue ID: 1000, default Meeting

Room IDs: 1001, 1002, 1003, and 1004.

H.323 Participants

Dial: [MCU Prefix in Gatekeeper][Conference or Entry Queue ID/Name]

For example, if the MCU prefix in gatekeeper is 925, enter 925 or 9251000 to connect to

the EQ or 9251001/2/3/4 to connect directly to the conference. When connected to the

EQ, enter the destination Meeting Room ID (i.e. 1001, 1002, 1003 or 1004).

Alternatively, use the EQ or conference name. For example, if the conference name is

Maple_Room, the participant can dial: 925Maple_Room.

SIP Participants

Dial: conference_routing _name@domain_name. Conference routing name must be

registered with the SIP server. For example, enter [email protected] if conference

routing name is 1001 and the domain name is polycom.com.

ISDN and PSTN Participants

Dial one of the numbers assigned to the conference, Meeting Room or Entry Queue with

the required country and area code. When connected to an EQ you are routed to the

conference according to the destination conference ID you enter.

For example, if the conference assigned dial in number is 4045555, dial this number with

the appropriate area code (for example, 678) and country code (001).

Conference Control Using DTMF Codes

On the RMX 2000, IPv4 is the default protocol for setting the Network Service in the

Fast Configuration Wizard.

Change the default service

name if required.

Enter the address to be

used by IP endpoints when

dialing in to the MCU.

Enter the IP address(es) of

the media card(s).

Enter the subnet mask of

the MCU.

Enter the IP address of the

default router.

Enter the name of the MCU

on the network.

Optional. Select Specify to

define a DNS server.

Optional. Define the DNS

server properties:

•Registration mode

•The name of the MCU

domain

•The static IP address of

the primary DNS server

Select H.323 as the IP

Network Type.

Select Specify to configure

the gatekeeper parameters.

Enter gatekeeper’s host

name or IP address.

Enter the string with which the

MCU registers itself with the

gatekeeper.

Enter the alias that identifies

the RMX’s Signaling Host

within the network. Up to five

aliases can be defined for

each RMX.

Optional. Modify the default

settings of the system flags

that define the general

system behavior such as the

number of digits in the

conference ID assigned by

the MCU.

These flags can be modified

later, if required, by selecting

the System Configuration

option from the Setup menu.

Operation DTMF String Operation DTMF String

Play Help Menu *83 Request private assistance *0

Mute My Line *6 Request assistance for

conference 00

Unmute My Line #6

Increase Broadcast Volume *9 Increase Listening Volume *76

Decrease Broadcast Volume #9 Decrease Listening Volume #76

Invite Participant *72 Change To Chairperson *78

Start Click&View to modify

personal layout ** Show Number of

Participants *88

RMX

2000

2DOC2665A

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