Poly Voyager 4245 Office Manuel utilisateur

Voyager 4245 Office

Bluetooth headset system for

computer and desk phone

User Guide

Contents

Hook up system 3

Desk phone setup details 3

Position Your Base 5

Overview 6

Headset overview 6

Base overview 7

Accessories 7

Pair 8

Pair headset to base 8

Pair to mobile device 8

Pair mode 8

Fit and charge 9

Customize Your Headset 9

Charge your headset and spare battery 13

Talk time 13

Headset battery status 13

Load software 14

Update rmware 14

The basics 15

Power on/off 15

Power on or off 15

Adjust volume 15

Make, answer, end calls 15

Launch Microsoft Teams (Teams model only) 16

More Features 17

Voice assistant (smartphone feature) 17

Change your default line 17

Online indicator 17

Troubleshooting 18

Headset 18

Desk phone 19

Softphone 19

Support 21

Using the diagram, connect your headset system.

NO HEADSET PORT

HEADSET PORT

NOTE Base configuration settings

Desk phone Setting (on bottom of base)

Most phones A

Cisco phones D

Cisco phones with EHS cable A

Choose a desk phone setup A, B, C or D and connect cables.

A Desk phone with dedicated headset port

USE

• Connect one end of the telephone interface cable to the back of the base

• Connect the other end of the telephone interface cable into the dedicated headset

port on the desk phone

IMPORTANT Cisco phones use configuration D on the bottom of the base. Most other

phones use default configuration A.

Hook up system

Desk phone setup

details

NOTE Use this setup if you are not using the HL10 lifter or EHS cable. In this configuration,

press both the headset button on your desk phone and the call control button on the

headset to answer or end calls.

B Desk phone (standard)

USE

• Connect one end of the telephone interface cable to the back of the base

• Disconnect the handset coil cord from the base of the desk phone and re-connect it to

the telephone interface cable junction box

• Finally connect the remaining end of the telephone interface cable into the open

handset port on the desk phone

IMPORTANT Cisco phones use configuration D on the bottom of the base. Most other

phones use default configuration A.

NOTE Use this setup if you are not using the HL10 lifter or EHS cable and your desk phone

does not have a dedicated headset port. In this configuration, manually remove the handset

on your desk phone and press the call control button on the headset to answer or end calls.

C Desk phone + EHS cable (sold separately)

USE

IMPORTANT Use configuration A on the bottom of the base, which works for most phones

including Cisco phones.

D Desk phone + HL10 lifter (sold separately)

USE

IMPORTANT Cisco phones use configuration D on the bottom of the base. Most other

phones use default configuration A.

The minimum recommended separation between your desk phone and the base is 6

inches.

The minimum recommended separation between the base and computer is 12 inches.

Incorrect position can cause noise and interference problems.

NOTE Headset cradle may vary, but function is the same.

Position Your Base

:02 :04

:02

:06

Alexa* Microsoft Teams*

Siri/Google Now

Volume

LEDs

Call

Microsoft Teams (requires Teams model and app)

Power

Siri®, Google

Now

Smartphone feature: Default voice assistant only active when your headset is out

of base range and paired to mobile

Bluetooth® pairing

Alexa Smartphone feature: Voice assistant (requires app)

Mute/unmute

Be safe

Please read the safety guide for important safety, charging, battery and regulatory

information before using your new headset.

Overview

Headset overview

1 2 3 4 5 6 7 8 9

1Computer button 8Handset lifter jack

2Microsoft Teams button (Teams model

only)

9Telephone interface cable jack

3Bluetooth LED 10 Bluetooth pairing button

4Desk phone button 11 Desk phone listening volume

5Charging LED 12 Desk phone speaking volume

6USB port 13 Desk phone conguration switch

7Power jack

1Electronic hookswitch cable (EHS cable) Electronically and automatically answers/ends

a desk phone call. Enables remote call control with your headset.

2HL10 lifter Automatically lifts handset and returns it to the cradle. Enables remote call

control with your headset.

Base overview

Accessories

Your system has a base and compatible Bluetooth headset.

Your headset comes pre-paired to the base. To pair again:

1With your headset powered off, press the Call button until you hear "pairing."

2Put your base into pair mode by pressing and holding the Bluetooth pairing button on the

back of your base for 2 seconds until the display panel's Bluetooth icon flashes blue and

red.

Pairing is successful when you hear "pairing successful" and "base connected" and the

display panel's Bluetooth icon turns solid blue.

NOTE Your headset can pair with up to 8 devices but only maintain 2 connections

simultaneously; this includes the base.

1To put your headset in pair mode, first power off your headset by pressing the Call button

until you hear "power off."

2Press the Call button until you hear "pairing" and the headset LEDs flash red and blue.

3Activate Bluetooth on your phone and set it to search for new devices.

•iPhone Settings > Bluetooth > On*

•Android Settings > Bluetooth On > Scan for devices*

NOTE *Menus may vary by device.

4Select “Poly V4240 Series.”

Once successfully paired, you hear “pairing successful” and the headset LEDs stop flashing.

NOTE Your headset can pair with up to 8 devices but only maintain 2 connections

simultaneously; this includes the base.

With your headset powered off, press the Call button until you hear "pairing."

Pair

Pair headset to base

Pair to mobile device

Pair mode

After you install the headset battery, choose one of the three headset

wearing styles, over-the-ear, over-the-head or behind-the-head. Use

the t kit to assemble it and optimize the position of the microphone.

Install the Headset Battery

Position the battery as shown on the headset and slide into position until the battery snaps

into place.

NOTE This product has a replaceable battery. Use only the battery type supplied by

Plantronics.

Use the Fit Kit to Assemble Your Headset

Choose a headset wearing style and use the fit kit to assemble it over-the-ear, over-the-

head or behind-the-head.

Right Over-the-Ear Assembly

1Choose the size of earloop that fits most comfortably. Align the earloop as shown and

insert it onto the headset. Rotate the earloop up 90°.

90º

NOTE Ensure the earloop is flat against the headset before rotating.

2Choose the size and style of eartip that fits most comfortably. Align the eartip with the

notch facing the microphone as shown. Press on to attach.

Fit and charge

Customize Your

Headset

NOTE Ensure the large end of the eartip points to the microphone.

3To correctly position your headset, see Position Your Headset.

Left Over-the-Ear Assembly

1Choose the size of earloop that fits most comfortably. Align the earloop as shown and

insert it onto the headset. Rotate the earloop up 90°.

90º

NOTE Ensure the earloop is flat against the headset before rotating.

2Choose the size and style of eartip that fits most comfortably. Align the eartip with the

notch facing the microphone as shown. Press on to attach.

NOTE Ensure the large end of the eartip points to the microphone.

3To correctly position your headset, see Position Your Headset.

Position your headset

When you wear the headset, the microphone should rest as close to your cheek as possible

without touching. The microphone can be adjusted inward by the pivoting earpiece to

optimize the position of the headset.

1Slide the headset over and behind your ear and fit the eartip into your ear.

2Holding the base of the headset, push it in and back towards your ear to allow the pivoting

earpiece to bring the microphone close to your mouth. As the base of the headset moves

backwards, you will feel soft clicks until the microphone rests close to your cheek.

Over-the-head assembly

1Hold the headband so it is aligned to receive the headset as shown and insert the headset

into the headband.

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