PayFacto PAX A920 Pro Guide rapide
PAX A920 Pro
Configuration and Setup Guide
September, 2022
Contents
Introduction........................................................................................................................................................ 3
Terminal Overview ............................................................................................................................................ 4
A920 Pro Terminal Overview....................................................................................................................... 4
Terminal Hardware ....................................................................................................................................... 4
Initial Terminal Configuration ........................................................................................................................... 6
Charging the Terminal................................................................................................................................... 6
Installing the Printer Paper............................................................................................................................ 7
Configuring the Terminal Network Connections.......................................................................................... 8
Installing the SIM Card................................................................................................................................. 8
Configuring the Terminal Wi-Fi Connection ................................................................................................ 9
Configuring the Terminal Display Language.............................................................................................. 11
Terminal Activation ......................................................................................................................................... 13
Terminal Activation .................................................................................................................................... 13
Activate Terminal........................................................................................................................................ 13
Set Passwords.............................................................................................................................................. 16
Working with the Terminal .............................................................................................................................. 17
Powering the Terminal On or Off ............................................................................................................... 17
Terminal Input Options ............................................................................................................................... 17
Card Payment Options ................................................................................................................................ 18
Replacing the Printer Paper ........................................................................................................................ 19
PAX A920 Pro Configuration and Installation
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Introduction
The PAX A920 Pro mobile payment terminal is perfect for most applications, whether retail, bar/
restaurant, or delivery/transportation. Thissetup guide describes the following topics:
A920 Pro Terminal Overview
Terminal Hardware
Initial terminal configuration
Charging the Terminal
Installing the Printer Paper
Configuring the Terminal Network Connections
Installing the SIM Card
Configuring the Terminal Wi-Fi Connection
Configuring the Terminal Display Language
Activating the terminal
Terminal Activation
Activate Terminal
Set Passwords
Working with the terminal
Powering the Terminal On or Off
Terminal Input Options
Card Payment Options
Replacing the Printer Paper
PAX A920 Pro Configuration and Installation
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A920 Pro Terminal Overview
This document will introduce you to your payment terminal as well as guide you through the process of
preparing and configuring it in order to quickly begin processing payments.
Your PAX A920 Pro payment processing terminal comes with the following:
You may also have an optional charger and external printer included, but this document addresses the
most basic delivery configuration.
Terminal Hardware
The following illustrations show the location of the main terminal features and hardware:
1. Magnetic stripe reader
2. Color touchscreen
3. Chip card reader
4. Scanner button
5. Volume control button
6. USB Type-C charging
port
7. Power button
8. Scanner
9. Contactless payment
reader
10. Printer
11. Printer latch
12. Rear camera
13. Battery
cover
14. Battery
cover latch
Payment terminal
1.
Roll of printer paper
2.
AC power outlet
3.
USB to USB Type-C
charging cable
4.
PAX A920 Pro Configuration and Installation
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PAX A920 Pro Configuration and Installation
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Charging the Terminal
After you remove the terminal and accessories from the box, you need to charge the terminal before you
can use it. The pre-installed battery has a protective cover on the contacts to prevent the possibility of a
short circuit during transport.
To charge the terminal:
NOTE: The terminal’s charging port may have a protective
cover; you will need to remove it before inserting the USB
Type-C connector.
Turn the terminal over.
1.
On the back of the terminal at the bottom, slide the battery cover locking switch to the
right.
2.
Lift the battery cover off the terminal. You should notice a plastic tab at the top of the
battery.
3.
Lift the battery from the terminal and remove the plastic tab.
4.
Re-install the battery and pushon the bottom of the battery to seat it correctly.
5.
Re-install the battery cover on the terminal and slide the lock switch to the lock
position on the left and turn the terminal over.
6.
Insert the USB cable in the AC outlet and connect the outlet to an AC plug.
7.
Insert the USB Type-C connector in the terminal’s charging port, located on the left
side, below the Volume control button. The terminal begins charging.
8.
PAX A920 Pro Configuration and Installation
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Installing the Printer Paper
If the supplied roll of printer paper was not already installed in the terminal when you received it, you will
need to install it before you can print any transaction receipts.
TIP: This procedure also applies to replacing a roll of printer
paper.
To install the printer paper:
On the back of the terminal near the top, lift the lever to unlock and open the printer
cover.
NOTE: The printer cover opens on a hinge, it does not
come off the terminal.
1.
The paper tray contains an illustration of how to install the roll of paper.
Place the roll of printer paper in the paper tray, leaving about 2 inches (5 cm) of paper
beyond the printer's cutter.
IMPORTANT! Make sure the paper unrolls from the back
of the roll, otherwise the printer will be unable to print
the transaction receipt.
2.
Close the printer cover until it snaps into place and remove any excess paper.
3.
PAX A920 Pro Configuration and Installation
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Configuring the Terminal Network Connections
The terminal requires a network connection to communicate with the payment processor server to
process transactions.
The PAX A920 Pro is a mobile payment terminal that can connect to mobile (LTE) and wireless (Wi-Fi)
networks.
Mobile network access is required for delivery and transportation use, but it can also serve as a backup
connection if your Wi-Fi network reception is unreliable in certain areas.
Installing the SIM Card
Configuring the Terminal Wi-Fi Connection
Installing the SIM Card
If you plan to use your terminal outside of your usual wi-fi network, you need to install the mobile SIM
card, provided by PayFacto or your mobile communications provider. The SIM card will connect you to a
mobile network, allowing you to process payments anywhere the terminal has reception. Mobile network
access can also serve as a backup connection if your wi-fi network reception is unreliable in certain
areas. The terminal uses the micro-SIM card size.
NOTE: If you plan to use your terminal only on your wi-fi
network, you can skip this procedure and proceed directly
to Configuring the Terminal Wi-Fi Connection.
To install the mobile SIM card:
Make sure the terminal is powered off and turn the terminal over.
1.
On the back of the terminal at the bottom, slide the battery cover locking switch to the
right.
2.
Lift the battery cover off the terminal.
3.
Lift the battery from the terminal to remove and set aside.
4.
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The terminal should identify the SIM card and configure the mobile network settings automatically.
Configuring the Terminal Wi-Fi Connection
This section explains how to turn Wi-Fi on and connect to your network.
To connect to your wireless network:
The terminal has illustrations for the different cards it can accept. Insert your SIM card
in the space identified as SIM1so the diagonal corner is facing the top left side.
IMPORTANT! The SIM card goes into the lower space and
should not require great force to insert.
5.
Re-install the battery and pushon the bottom of the battery to seat it correctly.
6.
Re-install the battery cover on the terminal and slide the lock switch to the lock
position on the left.
7.
Power on the terminal by pressing and holding the Power button for 3 seconds.
8.
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On the terminal’s main screen, touch the Settings icon.
1.
On the
Settings
screen, touch the Please Input Password field and use the keypad to
type the password: eitherpax9876@@or 9876.
2.
Touch the checkmark icon on the keypad when you are done and touch OK.
3.
On the
Settings
page, touch Network & Internet.
4.
On the
Network & Internet
page, touch Wi-Fi.
5.
On the
Wi-Fi
page, if Wi-Fi is Off, touch the toggle to turn it on. If Wi-Fi is already on, a
list of available networks appears.
6.
From the list of available networks, touch the name of the network you want to connect
to.
7.
Enter the password for the selected network and touch CONNECT.
TIP: You can touch Show password before typing to
ensure you are entering the password correctly.
8.
After the terminal displays Connected for the selected network, touch the Back icon to
return to the
Network & Internet
page.
9.
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