2
1 GETTING STARTED ............................................................................................................................................. . 3
1.1 What’s in the box ................................................................................................................................................ ... 3
1.2 Installing iCT250E .................................................................................................................................................. 4
1.3 Installing iPP350 ....................................................................................................... ............................................. 6
1.4 Installing iWL250B/G .............................................................................................................................................. 7
1.5 Inserting a receipt roll (iCT250E and iWL250B/G)................................................................................................... 9
2 MERCHANT CARD ............................................................................................................................................... 10
3 USING PAYMENT CARDS................................................................................................................. .................. 10
4 THE TERMINALS’ KEYPADS ................................................................................................................................. 11
4.1 iCT250E .................................................................................................................................................................... 11
4.2 iPP350 ...................................................................................................................................................................... 11
4.3 iWL250B/G ............................................................................................................................................................... 12
5 STATUS LINE – DESCRIPTIONS ............................................................................................................................ 12
5.1 Ethernet .................................................................................................................................................................... 12
5.2 Bluetooth .................................................................................................................................................................. 13
5.3 GPRS ......................................................................................................................................................................... 13
5.4 Battery and clock ...................................................................................................................................................... 13
6 QUICK MENU .................................................................................................................................................... 14
7 TERMINAL MENU STRUCTURE ..................................................................................................... .................... 15
8 TERMINAL FEATURES – DAILY OPERATION......................................................................................................... 16
8.1 Purchase.................................................................................................................................................................... 16
8.2 Purchase with cash withdrawal (cashback)............................................................................................................... 17
8.3 Purchase with manual entry of card data................................................................................................................. 18
8.4 Copy of the last receipt ............................................................................................................................................. 19
8.5 Cancellation (reversal) the last transaction............................................................................................................... 19
8.6 Return of goods ........................................................................................................................................................ 20
8.7 Tips ............................................................................................................................................................................ 21
8.8 Purchase with tips .................................................................................................................................................... 22
9 CONTACTLESS PAYMENTS (CONTACTLESS/NFC)................................................................................................. 23
9.1 Wallet solution ......................................................................................................................................................... 23
9.2 Purchases with contactless payment........................................................................................................................ 23
9.3 Return of goods......................................................................................................................................................... 23
9.4 Cancellation (reversal) the last transaction .............................................................................................................. 24
10 BACKUP SOLUTION (EOT)..................................................................................................................................... 25
10.1 Print out backup solution (EOT) .............................................................................................................................. 26
10.2 Submit backup solution (EOT)................................................................................................................................. 26
11 RECONCILIATION (DAILY STATEMENTS).............................................................................................................. 27
11.1 Manual reconciliation ............................................................................................................................................... 27
11.2 Automatic reconciliation .......................................................................................................................................... 27
11.3 Copy of last reconciliation ........................................................................................................................................ 27
12 NETS PREPAID GIFT CARDS ................................................................................................................................. 28
12.1 Deposits ................................................................................................................................................................... 28
12.2 Creating replacement cards for a defective prepaid gift card.................................................................................. 29
12.3 See available balance on prepaid gift card............................................................................................................... 31
13 REPORTS ............................................................................................................................................................ 32
13.1 Transaction list ....................................................................................................................................................... 32
13.2 X-Total ..................................................................................................................................................................... 33
13.3 Z-Total ..................................................................................................................................................................... 33
13.4 Copy of last Z-Total ................................................................................................................................................. 34
13.5 Operator X-Total ..................................................................................................................................................... 34
13.6 Operator Z-Total ..................................................................................................................................................... 35
14 OPERATORS ........................................................................................................................................................ 36
14.1 Creating a new operator........................................................................................................................................... 36
14.2 Delete operator ........................................................................................................................................................ 37
14.3 Printing operator list ............................................................................................................................................... 38
14.4 Using Operator ID ................................................................................................................................................... 38
15 MULTITERMINAL ................................................................................................................................................ 39
15.1 Purchases with multi-users..................................................................................................................................... 39
16 ADMINISTRATION ............................................................................................................................................... 40
16.1 Terminal card agreements (Issuers)......................................................................................................................... 40
16.2 Downloading card agreements ............................................................................................................................... 40
16.3 Printing card agreements ....................................................................................................................................... 40
16.4 Downloading new software ................................................................................................................................... 40
17 TERMINAL PARAMETERS ................................................................................................................................... 41
18 ERRORS AND TROUBLESHOOTING ...................................................................................................................... 42
19 SUBMITTING PAYMENT TERMINAL FOR SERVICE OR TERMINATION ................................................................. 43
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