Multitech MT9234ZBAUSBCDC Manuel utilisateur

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MultiModem®ZBA

MT9234ZBAUSBCDC

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UserGuide

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2Multi‐TechSystems,Inc.MT9234ZBA‐USBUserGuide(S000473A)

MultiModemZBAUserGuide

MT9234ZBA‐USB‐CDC

S000473ARevisionA

Allrightsreserved.Thispublicationmaynotbereproduced,inwholeorinpart,withoutpriorexpressedwritten

permissionfromMulti‐TechSystems,Inc.

Multi‐TechSystems,Inc.makesnorepresentationsorwarrantieswithrespecttothecontentshereofandspecifically

disclaimsanyimpliedwarrantiesofmerchantabilityorfitnessforanyparticularpurpose.Furthermore,Multi‐Tech

Systems,Inc.reservestherighttorevisethispublicationandtomakechangesinthecontenthereofwithout

obligationofMulti‐TechSystems,Inc.tonotifyanypersonororganizationofsuchrevisionsorchanges.CheckMulti‐

Tech’sWebsiteforcurrentversionsofourproductdocumentation.

RecordofRevisions

RevisionDateDescription

A03/04/10InitialreleaseofMT9234ZBA‐USB‐CDC.



Trademarks

MultiModem,Multi‐Tech,andtheMulti‐TechlogoareregisteredtrademarksofMulti‐TechSystems,Inc.

WindowsisaregisteredtrademarkofMicrosoftCorporationintheUnitedStatesand/orothercountries.Other

trademarksandtradenamesmentionedinthispublicationbelongtotheirrespectiveowners.

Patents

Thisdeviceiscoveredbyoneormoreofthefollowingpatents:6,031,867;6,012,113;6,009,082;5,905,794;

5,864,560;5,815,567;5,815,503;5,812,534;5,809,068;5,790,532;5,764,628;5,764,627;5,754,589;D394,250;

5,724,356;5,673,268;5,673,257;5,644,594;5,628,030;5,619,508;5,617,423;5,600,649;5,592,586;5,577,041;

5,574,725;D374,222;5,559,793;5,546,448;5,546,395;5,535,204;5,500,859;5,471,470;5,463,616;5,453,986;

5,452,289;5,450,425;D361,764;D355,658;D355,653;D353,598;D353,144;5,355,365;5,309,562;

5,301,274;7082106;7082141;7092406.Otherpatentspending.

WorldHeadquarters

Multi‐TechSystems,Inc.

2205WoodaleDrive,MoundsView,Minnesota55112

Phone:763‐785‐3500or800‐328‐9717Fax:763‐785‐9874

www.multitech.com

ContactingMulti‐TechSupport

OnlineSupportPortal: https://support.multitech.com

Inordertobetterserveourcustomers,managesupportrequestsandshortenresolutiontimes,wehavecreatedthe

onlinewebportalallowingyoutosubmitquestionsregardingMulti‐Techproductsdirectlytoourtechnicalsupport

team.Getanswerstoyourmostcomplexquestions,rangingfromimplementation,troubleshooting,product

configuration,firmwareupgradesandmuchmore.

TocreateanaccountandsubmitaSupportCaseonthePortal,visithttps://support.multitech.com.

KnowledgeBaseandSupportServices: www.multitech.com/support.go

TheKnowledgeBaseprovidesimmediateanswerstoyourquestionsandgivesyouaccesstosupportresolutionsforall

Multi‐Techproducts.Visitoursupportareaonthewebsiteforothersupportservices.

TechnicalSupport

U.S.officehoursare9am–5pm,CST

CountryByEmailByPhone

Europe,MiddleEast,Africa:support@multitech.co.uk(44)1189597774

U.S.,Canada,allothers:[email protected](800)972‐2439or(763)717‐5863

Warranty

Warrantyinformationcanbefoundat: http://www.multitech.com/warranty.go

Chapter1–DescriptionandSpecification

Multi‐TechSystems,Inc.MT9234ZBA‐USBUserGuide(S000473A)3

CONTENTS

CHAPTER1–DESCRIPTIONANDSPECIFICATION.................................................................................................4

Featuresinclude:.....................................................................................................................................................4

UniversalSerialBus(USB).......................................................................................................................................4

PackageContents....................................................................................................................................................4

ATCommandsInfo................................................................................................................................................................4

TechnicalSpecifications...........................................................................................................................................5

CHAPTER2–INSTALLATION...............................................................................................................................6

SafetyWarningTelecom..........................................................................................................................................6

ConnecttheModemtoYourPC..............................................................................................................................6

USBConnection.....................................................................................................................................................................6

LineConnection.....................................................................................................................................................................6

PhoneConnection.................................................................................................................................................................6

InstalltheModemDriver........................................................................................................................................7

WindowsInstaller..................................................................................................................................................................7

ManuallyInstallingtheMT9234ZBA‐USB‐CDCinWindows7...............................................................................................9

InstallingtheModeminWindowsVista..............................................................................................................................13

InstallingtheModeminWindowsServer2008,2003andXP.............................................................................................15

CountryConfigurationwithGlobalWizard...........................................................................................................19

UsingtheGlobalWizardtoConfigureYourModem...........................................................................................................19

UsingATCommandstoConfigureYourModem.................................................................................................................19

CHAPTER3–OPERATION..................................................................................................................................20

FrontPanel............................................................................................................................................................20

ConnectingtotheInternet....................................................................................................................................20

CHAPTER4–REMOTECONFIGURATION............................................................................................................21

BasicProcedure.....................................................................................................................................................21

Setup......................................................................................................................................................................21

ChangingtheSetupPassword.............................................................................................................................................21

ChangingtheRemoteEscapeCharacter.............................................................................................................................21

CHAPTER5–TROUBLESHOOTING.....................................................................................................................22

NoneoftheIndicatorsLight................................................................................................................................................22

TheModemDoesNotRespondtoCommands...................................................................................................................22

TheModemCannotConnectWhenAnswering..................................................................................................................22

TheModemDoesn’tWorkwithCallerID............................................................................................................................22

FaxandDataSoftwareCan’tRunattheSameTime...........................................................................................................22

TheModemDialsButCannotConnect...............................................................................................................................23

TheModemDisconnectsWhileOnline...............................................................................................................................24

APPENDIXA–REGULATORYCOMPLIANCE........................................................................................................25

FCCPart68Telecom..............................................................................................................................................25

FCCPart15Regulation..........................................................................................................................................26

CanadianLimitationsNotice..................................................................................................................................26

IndustryCanada.....................................................................................................................................................26

InternationalModemRestrictions........................................................................................................................27

APPENDIXB–WASTEELECTRICALANDELECTRONICEQUIPMENT.....................................................................29

APPENDIXC‐C‐ROHSHT/TSSUBSTANCECONCENTRATION..............................................................................30

APPENDIXD–ASCIICONVERSION.....................................................................................................................31

INDEX................................................................................................................................................................32

Chapter1–DescriptionandSpecification

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4Multi‐TechSystems,Inc.MT9234ZBA‐USBUserGuide(S000473A)

Chapter 1 – Description and

Specification

CongratulationsonyourpurchaseoftheMultiModemZBA‐USBmodem.YourMultiModemproductdata/fax

modemsupportsremoteconfigurationanddial‐upconnections.ItoffersV.34/33.6KfaxandErrorCorrection

Modethatreducesfaxtransmissiontimebymorethanhalfwhencomparedtotraditionalfaxmodems.In

addition,theyaregloballyapprovedforuseinmanycountriesaroundtheworld.Thismeansonemodelcanship

virtuallyanywhere.

ThisUserGuidewillhelpyouinstall,configure,test,anduseyourmodem.

ChecktheMulti‐Tech’sWebsiteforcurrentversionsofourproductdocumentation.

Featuresinclude:

●V.92/56Kdownloadspeedsand48KuploadspeedswhenconnectingwithV.92servers

●V.44compressionimprovesdatathroughputrates

●Class1.0andClass2.1faxingatspeedstoV.34/33.6Kbps(SuperG3)

●ErrorCorrectionMode(ECM)providesfastandreliablefaxtransmissions

●WindowsPlug‐and‐Playoperation

●Linuxcompatible

●U.S.CallerIDreporting

●Remoteconfigurationforcentralizedsetupandcontrol

●Globallyapprovedmodelsforuseinmanycountriesworldwide

●Smallfootprintandstackabledesign

●Self‐resettinglightningprotection

●Flashmemoryforeasyupdates

●USBcableincluded

●Two‐yearwarranty

UniversalSerialBus(USB)

UniversalSerialBus(USB),definedbyaconsortiumofindustryleaders,permitsconnectionofmultiplelow‐speed

andmediumspeedcomputerperipheraldevicessuchastelephones,modems,printers,keyboards,mice,and

scanners;allfromasinglepersonalcomputerport.Thespecification,basedonanopenarchitectureisquickly

becomingastandardfeatureinnewdesktopandnotebookcomputers.

PackageContents

TheMultiModemUSBpackagecontains:

●AMultiModemdata/faxmodem

●Asetoffourself‐adhesiveplasticfeet

●OneProductCD

●OneUSBcable

●Onemodulartelephonecable

ATCommandsInfo

TheATCommandsfortheMultiModemarepublishedinaseparateReferenceGuideincludedonyourproductCD

andpostedontheMulti‐Techwebsite.



Chapter1–DescriptionandSpecification

Multi‐TechSystems,Inc.MT9234ZBA‐USBUserGuide(S000473A)5

TechnicalSpecifications

YourMultiModemZBA‐USB‐CDCmodemmeetsthefollowingspecifications:

TradeNameMultiModem®ZBA

ModelNumberMT9234ZBA‐USB

Server‐to‐ClientDataRatesV.90speedswhenaccessingaV.90orV.92server(actualspeeddependsonserver

capabilitiesandlineconditions)

Client‐to‐ServerDataRatesUpto50KbpswhenaccessingaV.92server(actualspeeddependsonservercapabilities

andlineconditions);otherwise,thesameasclient‐toclientdatalines.

Client‐to‐ClientDataRates33600,31200,28800,26400,24000,21600,19200,16800,14400,12000,9600,7200,

4800,2400,1200,0‐300bps

FaxDataRates33600,31200,28800,26400,24000,21600,19200,16800,14400,12000,9600,7200,

4800,2400,1200,0‐300bps

ModemCompatibilityITU‐TV.92,V.90,V.34enhanced,V.34,V.34bis,V.32,V.32bis,V.22;Bell212Aand103;

ITU‐TV.21,V.42,V.42bis,V.44

FaxCompatibilityITU‐T“Super”Group3,Class1.0,2.0,2.1,T.4,T.30,V.21,V.27ter,V.29,V.34,V.17;TIA/EIA

578Class1,2,TR29.2

ErrorCorrectionITU‐TV.42

DataCompressionITU‐TV.44(4:1throughput),V.42bis(4:1throughput),MNP5(2:1throughput)

FlowControlXON/XOFF(software),RTS/CTS(hardware)

IntelligentFeaturesPlugandplay;fullyATcommandcompatible;autodial,redial,repeatdial;pulseortone

dial;dialpauses;autoanswer;callerID;EIAextendedautomode;adaptivelineprobing;

automaticsymbolandcarrierfrequencyduringstart‐up,retrain,andraterenegotiation;

DTMFdetection;callstatusdisplay,auto‐parityanddatarateselections;keyboard‐

controlledmodemoptions;non‐volatilememory;on‐screendisplaysformodemoption

parameters;commandlinesofupto40characterseach;remoteconfiguration

CommandBuffer40characters

TransmitLevel‐12dBm(Euro/NAM)

–

variesbycountry/regionsetting

FrequencyStability±0.01%

ReceiverSensitivity‐43dBmunderworst‐caseconditions

AGCDynamicRange43dB

ConnectorsUSBconnector;twoRJ‐11phonejacks

CablesOneRJ11phonecable

OneUSBcable

Note:Anycablesconnectedtothecomputershouldbeshieldedtoreduceinterference.

DiagnosticsPower‐onselftest,localanalogloop,local digitalloop,remotedigitalloop.

EnvironmentalTemperaturerange0°

–

50° C(32°

–

120° F);humidityrange20

–

90%(non‐condensing)

Dimensions10.9cmwidex14.5cmlongx2.5cmhigh(4.3”x5.7”x1.10”)

Weight227g(8oz)

PowerTypical Maximum

MeasuredVolts4.964.94

Current(AMPS)0.1360.176

Watts0.6750.869

LimitedWarranty2year

Chapter2‐Installation



6Multi‐TechSystems,Inc.MT9234ZBA‐USBUserGuide(S000473A)

Chapter 2 – Installation

Thischaptershowsyoustep‐by‐stephowtosetupyourMulti‐TechMultiModemproduct.

SafetyWarningTelecom

●UsethisproductonlywithULandcULlistedcomputers.

●Toreducetheriskoffire,useonly26AWG(.41mm)orlargertelephonewiring.

●Neverinstalltelephonewiringduringalightningstorm.

●Neverinstallatelephonejackinwetlocationsunlessthejackisspecificallydesignedforwetlocations.

●Nevertouchuninsulatedtelephonewiresorterminalsunlessthetelephonelinehasbeendisconnected

atthenetworkinterface.

●Usecautionwheninstallingormodifyingtelephonelines.

●Avoidusingatelephoneduringanelectricalstorm.Thereisariskofelectricalshockfromlightning.

●Donotuseatelephoneinthevicinityofagasleak.

●Thisproductmustbedisconnectedfromthetelephonenetworkinterfacewhenservicing.

ConnecttheModemtoYourPC

Placingthemodeminaconvenientlocation,connectittoyourcomputer’sUSBport,tothetelephoneline,and,

optionally,toyourtelephone.



USBConnection

PlugoneendoftheUSBcableintotheUSBconnectoronthemodem,andtheotherendintoaUSBport

connectoronyourcomputer.

LineConnection

Plugoneendofthephonecableintothemodem’sLINEjackandtheotherendintoaphonelinewalljack.

Note:TheLINEjackisnotinterchangeablewiththePHONEjack.DonotplugthephoneintotheLINEjackorthe

linecableintothePHONEjack.

Note:TheFederalCommunicationsCommission(FCC),andIndustryCanadaimposecertainrestrictionson

equipmentconnectedtopublictelephonesystems.SeeAppendixAformoreinformation..

PhoneConnection

Forvoice‐onlycalls,youcanoptionallyplugatelephoneintothemodem’sPHONEjack.

Chapter2‐Installation

Multi‐TechSystems,Inc.MT9234ZBA‐USBUserGuide(S000473A)7

InstalltheModemDriver

WindowsInstaller

YourproductCDcontainsaninstallerprogramforcurrentWindowsoperatingsystems(WindowsXPandnewer

only)thatshouldbeusedbeforeplugginginyourUSBmodem.ShouldyouhappentoconnectyourUSBmodem

beforeusingtheinstallerprogram,pleasefollowthedirectionsinthefollowingsectionsforyourparticular

versionofWindows.

1. InserttheproductCDintoacompatibledrive.Donotconnectyourmodemyet.

2. ClickonthePreinstallWindowsDriversbuttonfromthemainsplashscreenoftheCD.



3. Clickthebuttonthatmatchesyouroperatingsystem[32‐bitor64‐bit].Youcanseewhattypeofsystem

youareusingfromtheControlPanel|Systemscreen.

a. Windowsmaypop‐upaUserAccountControlwindow.SelecttheYESbuttontocontinuewiththe

driverinstallation.

4. Clickonthenextbuttontostartthedriverpre‐installation.





Chapter2‐Installation



8Multi‐TechSystems,Inc.MT9234ZBA‐USBUserGuide(S000473A)

5. Therewillbeatransitoryscreen,thentheprocesswillcomplete.ClickontheFinishbutton.



6. ConnectyourUSBmodemtoanavailableportandWindowswilldetectandinstallthemodem.

7. Yourinstallationiscomplete.

Aftertheinstallationhasbeencompleted,youshouldtesttheoperationofyournewMT9234ZBA‐USBby

registeringit.KeyintheURLgivenbelowandfollowtheon‐lineinstructions:

http://www.multitech.com/en_US/TOOLS/Forms/register/warranty.asp





Chapter2‐Installation

Multi‐TechSystems,Inc.MT9234ZBA‐USBUserGuide(S000473A)9

ManuallyInstallingtheMT9234ZBAUSBCDCinWindows7

Ifyoudidnotusethepre‐installerforWindows,thisistheprocessforinstallingyourmodem.

AfterconnectingyourMT9234ZBA‐USB‐CDCtoanavailableUSBport,Windows7willreportthatthedriver

softwarewasnotsuccessfullyinstalled;Windows7nolongerusesthenewdevicewizardforinstallations.

PointingWindows7tothedriversneededisasimpleprocessasshownbelow.

1. InsertyourMT9234ZBA‐USB‐CDCproductCDintoanavailabledrive.YoucanignoreorclosetheCDStart

Menufornow.

2. ClicktheWindowsStartbuttonandselectControlPanelfromtheoptionsintheright‐handpane.

3. Left‐clicktheHardwareandSoundlink.



4. IntheDevicesandPrinterssectionatthetop,clicktheDeviceManagerlinkattheend.





Chapter2‐Installation



10Multi‐TechSystems,Inc.MT9234ZBA‐USBUserGuide(S000473A)

5. Inthelistofdevices,youwillseeanitemcalledMT9234ZBA‐USB‐CDC.Right‐clickonthisitemandselect

UpdateDriverSoftware.



Autres manuels pour MT9234ZBAUSBCDC

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