Multitech MT9234MU-CDC-XR Manuel utilisateur
MultiMobile™USB
V.92 Portable USB Modem
MT9234MU-CDC-XR
User Guide
Copyright and Support Information
2 MT9234MU-CDC-XR User Guide
MultiMobile USB User Guide
V.92 Portable USB Modem
MT9234MU-CDC-XR
S000525C Rev. C
Copyright
This publication may not be reproduced, in whole or in part, without prior expressed written permission from Multi-Tech Systems, Inc. All
rights reserved.
Copyright © 2012 Multi-Tech Systems, Inc.
Multi-Tech Systems, Inc. makes no representations or warranty with respect to the contents hereof and specifically disclaims any implied
warranty of merchantability or fitness for any particular purpose. Furthermore, Multi-Tech Systems, Inc. reserves the right to revise this
publication and to make changes from time to time in the content hereof without obligation of Multi-Tech Systems, Inc. to notify any
person or organization of such revisions or changes. Check Multi-Tech’s Web site or product CD for current versions of our product
documentation.
Revision
Date
Description
A
02/01/12
Initial release.
B
04/26/12
Updated power values.
C
01/03/13
Updated Brazil cable, RoHS, and other regulatory information.
Patents
This device is covered by one or more of the following patents: 6,031,867; 6,012,113; 6,009,082; 5,905,794; 5,864,560; 5,815,567;
5,815,503; 5,812,534; 5,809,068; 5,790,532; 5,764,628; 5,764,627; 5,754,589; 5,724,356; 5,673,268; 5,673,257; 5,644,594; 5,628,030;
5,619,508; 5,617,423; 5,600,649; 5,592,586; 5,577,041; 5,574,725; 5,559,793; 5,546,448; 5,546,395; 5,535,204; 5,500,859; 5,471,470;
5,463,616; 5,453,986; 5,452,289; 5,450,425; D353,598; 5,355,365; 5,309,562; 5,301,274. Other patents pending.
Trademarks
Multi-Tech and the Multi-Tech logo are registered trademarks of Multi-Tech Systems, Inc. MultiMobile is a trademark of Multi-Tech. All
other brand and product names mentioned in this publication are trademarks or registered trademarks of their respective companies.
World Headquarters
Multi-Tech Systems, Inc.
2205 Woodale Drive
Mounds View, Minnesota 55112
Phone: 763-785-3500 or 800-328-9717
Fax: 763-785-9874
Internet Address: HUhttp://www.multitech.com
Contacting Multi-Tech Support
To better serve our customers, manage support requests and shorten resolution times, we have created the online web portal that lets
you submit questions regarding Multi-Tech products directly to our technical support team. Get answers to your most complex questions,
ranging from implementation, troubleshooting, product configuration, firmware upgrades and much more.
To create an account and submit a Support Case on the Portal, visit support.multitech.com
Online Web Portal https://support.multitech.com/
The Knowledge Base provides immediate answers to your questions and gives you access to support resolutions for all Multi-Tech
products. Visit our support area on the website for other support services.
Knowledge Base and Support Services www.multitech.com/en_US/SUPPORT
Technical Support
Business Hours: M-F, 9am to 5pm CST
51BCountry
By Email
By Phone
Europe, Middle East, Africa:
+(44) 118 959 7774
U.S., Canada, all others:
(800) 972-2439 or (763) 717-5863
Warranty
To read the warranty statement for your product, please visit: HUhttp://www.multitech.com/en_US/COMPANY/Policies/warranty/UH
Multi-Tech Systems, Inc. MT9234MU User Guide 3
Contents
Chapter 1 –Product Overview........................................................................................................................4
Features........................................................................................................................................................................4
Telecom Safety Warnings .............................................................................................................................................4
Shipping Package Contents ...........................................................................................................................................5
Technical Specifications ................................................................................................................................................5
AT Commands...............................................................................................................................................................5
Chapter 2 –Installing the Modem...................................................................................................................6
Connecting the Modem to Your System........................................................................................................................6
Installing the Modem Driver .........................................................................................................................................6
Configuring the Modem for Your Country...................................................................................................................14
Chapter 3 –Operating the Modem ...............................................................................................................16
Front Panel .................................................................................................................................................................16
Connecting to the Internet..........................................................................................................................................16
Chapter 4 –Remotely Configuring Modems..................................................................................................17
Changing the Setup Password.....................................................................................................................................17
Changing the Remote Escape Character......................................................................................................................17
Appendix A –Regulatory Information...........................................................................................................18
FCC Part 15 Class B Statements...................................................................................................................................18
FCC Part 68 Telecom ...................................................................................................................................................18
Canadian Limitations Notice .......................................................................................................................................20
EMC, Safety, and R&TTE Directive Compliance ........................................................................................................... 20
Waste Electrical and Electronic Equipment Statement................................................................................................22
Restriction of the Use of Hazardous Substances (RoHS)..............................................................................................23
Information on HS/TS Substances According to Chinese Standards ............................................................................24
Information on HS/TS Substances According to Chinese Standards (in Chinese)......................................................... 25
Appendix B –ASCII Conversion.....................................................................................................................26
ASCII Conversion Chart ...............................................................................................................................................26
Index ...........................................................................................................................................................27
4 MT9234MU-CDC-XR User Guide
Chapter 1 Product Overview
The MultiMobile USB V.92 Portable USB modem MT9234MU-CDC-XR provides V.92/56K data rates, fax and file transfer
capabilities and a hot-swappable USB interface. This modem, weighing only 2 ounces, is ideal for mobile users who want
email and Internet access on the road. The MT9234MU-CDC-XR modem can also serve as the mobile user’s home office
desktop modem.
This user’s guide explains how to install, configure, test and use your modem.
Features
Command Buffer
40 characters
Diagnostics
Power-on self test, local analog and local digital loop, remote digital loop.
LED Indicators
LEDs for Data, Carrier Detect, Off Hook, Terminal Ready
Intelligent Features
Fully AT command compatible; autodial, redial, repeat dial; pulse or tone dial; dial pauses;
auto answer; caller ID; EIA extended automode; adaptive line probing; automatic symbol
and carrier frequency during start-up, retrain, and rate renegotiation; call status display,
auto-parity and data rate selections; keyboard-controlled modem options; non-volatile
memory; on-screen displays for modem option parameters; command lines of up to 40
characters each; help menus; remote configuration.
Telecom Safety Warnings
●Never install telephone wiring during a lightning storm.
●Never install a telephone jack in wet locations unless the jack is specifically designed for wet locations.
●Use this product with UL and cUL listed computers.
●Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network
interface.
●Use caution when installing or modifying telephone lines.
●Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a remote risk of electrical
shock from lightning.
●Do not use a telephone in the vicinity of a gas leak.
●To reduce the risk of fire, use only 26 AWG or larger telecommunication line cord.
●This product must be disconnected from the telephone network interface when servicing.
Chapter 1 –Product Overview
MT9234MU-CDC-XR User Guide 5
Shipping Package Contents
●MT9234MU-CDC-XR modem
●One RJ-11 cable
Inspect the contents for signs of any shipping damage. If damage is observed, do not power up the unit. Contact Multi-
Tech’s Technical Support for advice.
Technical Specifications
Trade Name
MultiMobile™ USB
Model
MT9234MU-CDC-XR
Data Rates
56K download speeds from digital V.92/V.90 servers;
33.6K upload and download speeds from non-V.92/V.90 servers and other client modems
Fax Rates
33.6K and below
Standards:
Data
V.92, V.90 enhanced, V.34 and below
Error Correction
V.42
Data Compression
V.44, V.42bis, MNP Class 5
Fax
V.34, Class 2.1 & 1.0, V.17, Group 3; Class 1 & 2, Error Correction Mode
Cables
1 USB series A
1 RJ-11
Operation
USB Port: 12M bps
Line Type: Dial-up
Physical Description
1.3” w x 1.0” h x 3.1” d; 2 oz
3.0 cm w x 2.5 cm h x 8.0 cm d; 62 g
Operating
Environment
Operating Temperature: -31° to +167° F (-35° to 75° C)
UL listed at 60° C
Humidity Range: 25–85% non-condensing
Approvals
CE Mark
EMC: FCC Part 15 Class B, EN55024, EN55022 Class B, ICES-003 Class B
Safety: UL/cUL 60950-1, IEC 60950-1
Telecom: 47CFR Part 68, CS03, TBR21, other countries also included
Power*
Sleep Mode Typical Maximum
Measured Volts 5.01 5.01 5.01
Current (AMPS) 0.099 0.133 0.178
Watts 0.494 0.665 0.890
Limited Warranty
2 years
* Multi-Tech Systems, Inc. recommends that you incorporate a 10% buffer into their power source when determining
product load.
AT Commands
AT Commands for this product are published in a separate document. You can download this document from the Multi-
Tech website.
6 MT9234MU-CDC-XR User Guide
Chapter 2 Installing the Modem
This chapter explains how to install your modem. Before you begin, go to the Multi-Tech website and download the driver
for your modem.
Connecting the Modem to Your System
Connect the MT9234MU to your computer’s USB port and connect the telephone line to your MT9234MU and a telephone
wall jack.
Connecting the USB Cable
Plug the USB cable connector on the modem into a USB port connector on your computer.
Connecting the Phone Line
Plug one end of the phone cable into the modem’s jack, and the other end into a phone line wall jack.
Note: The Federal Communications Commission (FCC), and Industry Canada impose certain restrictions on
equipment connected to public telephone systems. See Appendix A for more information.
Installing the Modem Driver
Installing the MT9234MU-CDC-XR in Windows Vista
1. Power up your computer.
2. If you have not already done so, connect the modem’s USB cable to a USB port on the computer and connect the
phone line between the modem and a telephone wall jack.
3. Windows detects that the new modem is present. The Found New Hardware window opens. Click Locate and install
driver software.
Chapter 2 –Installing the Modem
MT9234MU-CDC-XR User Guide 7
4. The window, User Account Control Windows needs your permission to continue, opens. Click Continue.
5. The window, Allow Windows to search online for driver software for your unknown device, opens. Click Don’t Search
Online.
6. The window, Windows couldn’t find driver software for your device, window opens. Click Browse my computer for
driver software (advanced).
7. The Browse for driver software on your computer window opens. Click Browse.
Chapter 2 –Installing the Modem
8 MT9234MU-CDC-XR User Guide
In the window that opens, navigate to location where you stored the driver that you downloaded from the Multi-Tech
website. Click OK.
8. You return to the window, Windows couldn’t find driver software for your device. Click Next.
9. When the window, Windows can’t verify the publisher of this driver software, opens click Install this driver anyway.
10. A progress window appears while the driver is being installed.
Chapter 2 –Installing the Modem
MT9234MU-CDC-XR User Guide 9
11. After the driver is installed the window, The software for this device has been successfully installed, opens. Click Close.
After you install the driver, test the operation of the modem. To do so, register the modem by going to the following
website:
http://www.multitech.com/register
Installing the MT9234MU-CDC-XR in Windows Server 2008, XP, 2003
These instructions describe how to install the modem to operate with the following operating systems: Windows Server
2008, XP, or 2003.
The procedure in this section uses Windows XP as the operating system; the other operating systems have similar windows.
1. Connect the USB cable of the modem into a USB port on the PC.
2. In some situations the operating system might display a wizard pane with the message: Can Windows connect to
Windows Update to search for software? Select No, not this time. Click Next.
3. The Welcome to Found New Hardware Wizard pane opens. Click Install from a list or specific location (Advanced),and
then click Next.
Chapter 2 –Installing the Modem
10 MT9234MU-CDC-XR User Guide
4. The pane Please choose your search and installation options opens. Select the Search for the best driver in these
locations radio button. Then check the Include this location in the search checkbox.
5. Select Include this location in the search. Then click Browse and navigate to the area where you stored the driver that
you downloaded from the Multi-Tech website.
6. When the proper location appears in the field on this pane, click Next.
7. The pane Please wait while the wizard searches… appears.
8. If a warning appears for Windows logo testing, click Continue Anyway.
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