Motorola IM1000 Manuel utilisateur

Motorola

iM1000

Data Modem

for Windows

95,

Windows

and Windows

User’s Guide

January 20, 2000

Contents

iM1000 - Data Modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2

Installation Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4

Hardware Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5

Before You Start Installing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5

Ignition Sense Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Installation Planning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Recommended Tools for Installation. . . . . . . . . . . . . . . . . . . 5

iM1000 Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5

Antenna Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6

DC Power Cable Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6

Mounting iM1000 - Vehicle Installation . . . . . . . . . . . . . . . . . . . .7

Power Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8

Switched Power Connection . . . . . . . . . . . . . . . . . . . . . . . . . .8

Continuous Power Connection . . . . . . . . . . . . . . . . . . . . . . . .9

Data Cable Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9

Setting Up Windows Components . . . . . . . . . . . . . . . . . . . . . 10

Verifying and Installing Dial-Up Networking . . . . . . . . . . . . . . .10

Verifying and Installing the TCP/IP Protocol . . . . . . . . . . . . . . .13

Installing the Dial-Up Adapter . . . . . . . . . . . . . . . . . . . . . . . . . . .15

Installation Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Connecting the Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16

Installing the Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17

Windows NT Installation Only (Steps 14 - 38) . . . . . . . . . .20

Configuring Your Modem . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Setting Up Your Computer and Modem for

Packet Data Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28

To Configure the PC/Laptop Profile . . . . . . . . . . . . . . . . . . .29

To Configure the Hayes Compatible Profile . . . . . . . . . . . . .31

Modem’s Services Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Verifying Modem Installation . . . . . . . . . . . . . . . . . . . . . . . . . . .34

Creating a Dial-Up Networking Connection in Windows . . . . . .36

Customize User Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41

To Change Service Key: . . . . . . . . . . . . . . . . . . . . . . . . . . . .42

To Reset the Service Key: . . . . . . . . . . . . . . . . . . . . . . . . . . .42

To perform a Master Reset: . . . . . . . . . . . . . . . . . . . . . . . . .42

To select Alternate Numeric Assignment Module (NAM): .43

To Edit the Network Number List: . . . . . . . . . . . . . . . . . . . .43

To Change Your Secret Four-Digit Passcode: . . . . . . . . . . .44

Starting the Internet Connection . . . . . . . . . . . . . . . . . . . . . . 45

Connecting with Packet Data Services . . . . . . . . . . . . . . . . . . . . .45

After You Are Connected to the Internet . . . . . . . . . . . . . . . . . . .46

When You Are Connected . . . . . . . . . . . . . . . . . . . . . . . . . .48

Using the iDEN Packet Data Service Window . . . . . . . . . . .48

Running Applications over Packet Data . . . . . . . . . . . . . . . 51

Ending a Packet Data Call . . . . . . . . . . . . . . . . . . . . . . . . . .51

Connecting to the Internet via Circuit-Switched Data . . . . . . . . .52

Data Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

If you Change the Baud Rate Setting of Your Modem . . . . . . . .56

How to Change "Motorola iDEN iX1000 Modem

Baud Rate Setting" . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56

How to Change the "iDEN Packet Data Connection

Dial-up Networking Baud Rate Setting" . . . . . . . . . . . . . . . .56

How to Use Hayes Compatible Packet Data Mode . . . . . . . . . . .57

Fax Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Sending Faxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Receiving Faxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58

TTY Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59

Before You Make a TTY Call . . . . . . . . . . . . . . . . . . . . . . . . . . .59

Making a TTY Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59

Related Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Online Service Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60

Configuring Communications Software . . . . . . . . . . . . . . . . . . . .60

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64

Fatal Errors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65

Customer Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

iii

Appendix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

For Advanced Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69

Setting HyperTerminal 69

Configuring the modem for Packet Data— without the Disk . . .71

Installation Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . .71

Installing Dial-Up Networking . . . . . . . . . . . . . . . . . . . . . . .71

Establishing Communication . . . . . . . . . . . . . . . . . . . . . . . .72

Configuring Port and Dial Settings . . . . . . . . . . . . . . . . . . . .73

Configuring the Modem with AT Commands . . . . . . . . . . .73

Saving Your AT Settings . . . . . . . . . . . . . . . . . . . . . . . . . . .78

Troubleshooting Diagnostic Commands . . . . . . . . . . . . . . . .79

Extended Error Result Codes . . . . . . . . . . . . . . . . . . . . . . . .79

Commonly Used AT Commands . . . . . . . . . . . . . . . . . . . . . . . . .83

AT Command Subset for Fax Operation . . . . . . . . . . . . . . . . . .100

S-Registers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .101

Programming an S-Register . . . . . . . . . . . . . . . . . . . . . . . .101

Reading the Value of an S-Register . . . . . . . . . . . . . . . . . .102

Customizing S-Registers . . . . . . . . . . . . . . . . . . . . . . . . . . .102

Exposure To Radio Frequency Energy . . . . . . . . . . . . . . . . . . .105

Safety and General Information . . . . . . . . . . . . . . . . . . . . . 105

Antenna and Installation Considerations . . . . . . . . . . . . . . . . . .106

Interference to Medical and Personal Electronic Devices . . . . .106

Pacemakers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .106

Hearing Aids . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .106

Other Medical Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .106

Interference to Other Electronic Devices . . . . . . . . . . . . . .106

Safety and General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .107

Use While Driving . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .107

OPERATIONAL WARNINGS . . . . . . . . . . . . . . . . . . . . . . . . .107

Potentially Explosive Atmospheres . . . . . . . . . . . . . . . . . .107

OPERATIONALWARNINGS . . . . . . . . . . . . . . . . . . . . . . . . .108

OPERATIONAL CAUTIONS . . . . . . . . . . . . . . . . . . . . . . . . . .109

Damaged Antennas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .109

Cleaning Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . .109

Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110

iM1000 - Data Modem

M1000 - DATA MODEM

ongratulations on purchasing your Motorola iM1000 stand-alone

data modem.

Your iM1000 offers wireless access to the internet. This data modem offers

the following features:

• Packet Data Transfer for IP DTE

• Packet Data Transfer for non-IP DTE (Hayes compatible packet

data).

• Fax and Data Transfer for circuit data faxes and ﬁle transfer.

The iDEN Wireless Data Services solution provides you with the capability

of connecting to the internet and corporate intranets using your laptop

computer (or compatible hand-held computing device) and your iM1000

stand-alone data modem.

With wireless data services, you can perform your most important laptop

computer activities outside your ofﬁce or home.

Figure 1. iM1000 Data Modem

iM1000-Data Modem

Overview

Circuit Data

Faxes

Connect

to the

Internet

Configure

the

modem

Define the

Circuit Data

Modem

Start the

Communication

Software

Packet Data

Internet

E-Mail

Connect

the Data Cable

and insert the

pwr on plug

Install the

Packet Data

Software

the Data Cable

Connect

Front Panel

and insert the

pwr on plug

Rear Panel

iM1000 - Data Modem

The iM1000 enables the following data connections:

•

Packet data:

A wireless modem connection

for accessing the Internet,

sending and receiving e-mail, and transferring small ﬁles over the packet

data network using standard IP protocols.

Data is sent in bursts. Packet data transmits packets (blocks) of data at

high speed. After the data is transmitted, you can remain connected

indeﬁnitely without being charged for the idle time.

•

Hayes Compatible Packet Data:

A wireless modem connection that

supports Circuit data over Packet data. TCP/IP stack is implemented

within the modem. Data terminals that are usingAT Hayes compatible

modem protocol can communicate with the iDEN data modem and use

the iDEN Packet Data Services.

•

Circuit data:

A wireless modem connection for sending and receiving

data (faxes, ﬁles, etc) over the circuit-switched cellular channel.

Data is sent as a continuous stream through the network to another modem.

To prepare your computer and iM1000 data modem for wireless data use,

the following procedures are necessary:

•

Connect the cable.

Connect the modem to the computer via the data cable.

For more information see “Installation Instructions” on page 16.

• Turn on the Modem.

Turn on the modem before you proceed with the installation and

conﬁguration.

•

Set up Windows Components.

Use these instructions to verify that Dial-Up Networking and the TCP/IP

protocol are installed on your computer. If not, follow the procedure

provided to install them.

For more information, see “Verifying and Installing Dial-Up

Networking” on page 10 and “Verifying and Installing the TCP/IP

Protocol” on page 13.

•

Install the Software.

Use the installation software to install the modem conﬁguration data

software.

For more information, see “Installing the Software” on page 17.

•

Conﬁgure your iM1000 Data Modem.

Enter settings provided by your iDEN carrier.

For more information, see “ConﬁguringYour Modem” on page 28.

Connect to the Internet.

Start the Dial-Up Networking session. Be sure that the modem is

connected to the computer with the data cable.After successful

NOTE

You may use the following information as a fast path to

installation.

iM1000-Data Modem

installation, you can surf the internet, send and receive email and faxes,

and transfer ﬁles.

For more information see “Starting the Internet Connection” on page 45.

The LED indicators located on the front panel of the iM1000 show the

service state.

Table 1: Status Light (LED) Indicator

Installation Requirements

To run the installation program, you need the following:

• An iM1000 unit.

• A PC data cable for your data modem

• An IBM

-compatible PC with:

- An Intel

586 (or higher) processor

- Microsoft

Windows

95 installed, Windows

98 or

Windows

- Minimum 8 MB of addressable RAM

- CD-ROM drive

- 9 MB free hard-disk space

- Recommended: Mouse or compatible pointing device

• The installation software that came with your package

• Communication software

• An account with an iDEN carrier

LED Indicator

Status ofYour iM1000

Alternating Red

and Green A fatal error has been detected during

power-up.

Flashing Red No service - your iM1000 is signing on to

your carrier’s network. Please wait.

Solid Red No service - your iM1000 cannot sign on.

It will continue trying every two minutes

as long as it is turned on.

Flashing Green In service - your iM1000 has successfully

completed Packet Data registration.

FlashingYellow Dispatch registered - your iM1000 is

registered to the system but did not

complete Mobile IP registration.

Solid Green In use - your iM1000 is currently being

used.

Hardware Installation

HARDWARE INSTALLATION

Introduction

Hardware installation has to be carried out by experienced technicians

familiar with installing similar types of equipment.

Before You Start Installing

Ignition Sense Cable

Installation Planning

Planning is the key to fast and easy iM1000 installation. Before a hole is

drilled or a wire is run, inspect the vehicle and determine how and where

you intend to mount the antenna, iM1000, and the accessories. Plan wire

and cable runs to provide maximum protection from pinching, crushing, and

overheating.

Recommended Tools for Installation

The following tools, screw, and washers are recommended for proper

installation of your iM1000.

• Portable Drill

• Hammer

• Center Punch

• Four Screws M4

• Four self-drilling screws M4

• Four ﬂat washers M4

• Four spring washers M4

• Phillips #2 Screwdriver

iM1000 Mounting

The standard mounting of the iM1000 can be mounted on different types of

mounting surfaces. Make sure that the mounting surface is able to support

the weight of the iM1000.Allow sufﬁcient space around the iM1000 for free

air ﬂow for cooling. Be sure the unit is close enough to the vehicle operator

to permit easy access to operating indicators.Although the iM1000 can be

NOTE

The iM1000 will not operate without the Ignition

Accessories Cable installed or a connected power-on plug.

iM1000-Data Modem

mounted on a plastic dashboard, it is recommended that the mounting

screws be located so they penetrate the supporting metal frame of the

dashboard.

Antenna Mounting

The best location for mounting the antenna is in the center of a large, ﬂat,

conductive surface. In almost all vehicles, these requirements are best

satisﬁed by mounting the antenna at the center of the roof. Some vehicles

have a large trunk lid that provides a good antenna location. If the trunk lid

is used, connect grounding straps between the trunk lid and vehicle chassis

to ensure the trunk lid is at chassis ground.

Three types of antennas can be used:

1. RAF4136AMM - MagneticAntenna

2. FAD5524A - Mobile WindowAntenna

3. HAF9067A - Mobile Roof MountAntenna

Make sure that you refer to the antenna installation instructions according to

the kit number.

DC Power Cable Installation

The iM1000 must be operated only in negative ground electrical systems.

Reverse polarity does not damage the iM1000; however, the iM1000

protection circuits cause the cable fuse to blow. Check the ground polarity

before you begin installation.

The DC power cable (FKN4878A) is long enough for installation in most

vehicles. Begin the power cable installation in the following manner.

1. Determine a routing plan for the power cable with reference to where

the iM1000 is to be mounted.

2. Locate the nearest available chassis ground mounting point and

shorten the black lead to remove excess cable length.

3. Locate the fuse holder as close as possible to the battery and away

from any hot component. Mount the fuse holder using the provided

mounting hole and dress the wires as required. Connect the fuse

holder red adapter lead plus to the mating receptacle on the red lead of

the power cable (see Figure 3).

4. Connect the black lead of the power cable directly to the chassis

ground.

5. Connect the power cable’s red lead from the fuse holder to the

positive (+) battery terminal. Make sure that the adapter cable is

connected to the red lead of the main power cable.

6. Place fuse into the in-line fuse holder (see ﬁgure 3).

NOTE

Antennas with gain exceeding 3db do not comply with FCC

RF exposure and are not allowed for use with this product.

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