KVH Industries LF Manuel utilisateur

Satellite Television

KVH TracVision

LF/SF

owner’s

manual

•Installation Instructions

•User’s Guide

•Technical Manual

A Guide to TracVision LF/SF

54-0194 Addendum to Rev. D

TracVision LF/SF Owner’s

Manual Addendum

(ECO # 6857)

The following information applies to Revision D of the

TracVision LF/SF Owner’s Manual (KVH Part Number 54-0194).

The DISH 500 mode, in which the SAT SELECT button switches

between the two DISH 500 satellites, has been changed to make it easier

to use. The following instructions have been updated to reflect this

change.

3.5 DISH 500 Operation

The DISH 500 service offers programming on two different

satellites (Echo 119 and 110). To easily switch between these two

satellites, you will need to configure the system for DISH 500

mode, in which the SAT SELECT button selects between just the

Echo 119 and 110 satellites.

3.5.1 Configuring the System for

DISH 500 Mode

To configure the TracVision system for DISH 500, follow the steps

below.

1. Turn on your receiver, TV, and TracVision

system.

2. Using the receiver’s remote control, go to the

“Point Dish/Signal Strength” screen (press MENU,

6, 1, 1 (on most models)) and select satellite 119 and

transponder 11.

3. When the switchplate’s Status indicator fully

illuminates (stops flashing), check the signal

strength meter on the TV. If the meter turns green

and indicates “Locked–Echostar 119,” skip to

step 6.

NETWORK

54-0194 Addendum to Rev. D

4. Press the switchplate’s SAT SELECT button for

1 second. When you release the button, the Status

indicator starts flashing while the antenna searches

for another satellite.

5. When the switchplate’s Status indicator fully

illuminates again, check the signal strength meter.

If the meter turns green and indicates “Locked–

Echostar 119,” proceed to step 6. If the meter stays

red, repeat step 4.

6. Press and hold the SAT SELECT button until the

Status indicator flashes quickly five times

(approximately 5 seconds).

3.5.2 Switching Between DISH 500 Satellites

Once the system is configured for DISH 500 mode, you can easily

switch between the 119 and 110 satellites. Simply press the SAT

SELECT button to switch from one to the other.

IMPORTANT! Switch between satellites only while the

vehicle is stationary or, if your system is a TracVision LF, while

you are driving in a straight line. If you try to switch satellites

while the vehicle is turning, the antenna may lock onto the

wrong satellite. If this occurs, you will need to reset the system to

the factory default (as described in the next section) then reconfigure

the system for DISH 500 mode (as described in the previous section).

3.5.3 Resetting the System to Factory Default

To reset the system to the factory default, in which the antenna

searches for a different satellite whenever the SAT SELECT

button is pressed, follow the steps below.

1. Turn off the TracVision system.

2. Press and hold the SAT SELECT button as you

turn on the TracVision system.

3. Continue holding down the SAT SELECT button

until the Status indicator flashes quickly five times

(approximately 5 seconds). When you release the

SAT SELECT button, the antenna starts up in the

factory default mode.

If you turn off the TracVision

system, move the vehicle, then turn

the system back on, the antenna

may not be able to find the correct

satellite upon startup. In this case,

you will need to reset the system to

the factory default and then

reconfigure the system for

DISH 500 mode.

Congratulations!

You have selected one of the most advanced land-mobile satellite

tracking systems available today. KVH®Industries’

TracVision®LF/SF is designed for use with DIRECTV®, DISH

Network™, and ExpressVu. This manual provides detailed

instructions on the proper installation, use, and maintenance of

your TracVision LF/SF system. Before using this manual, be

sure to check the inside back cover for any addenda, which

may detail changes to the manual’s information.

Throughout this manual, important information is marked for

your attention by these icons:

Direct questions, comments, or suggestions to:

KVH Industries, Inc.

50 Enterprise Center

Middletown, RI 02842-5279 USA

Tel: +1 401 847-3327

Fax: +1 401 849-0045

E-mail: [email protected]

Internet: www.kvh.com

If you have any comments regarding this manual, please e-mail

them to [email protected]. Your input is greatly appreciated!

A helpful tip that either directs you to

a related area within the manual or

offers suggestions on getting the

highest quality out of your system.

An alert to important information

regarding procedures, product

specifications, or product use.

An electrical safety warning to help

identify electrical issues that can be a

hazard to either this KVH product or

a user.

Information about installation,

maintenance, troubleshooting, or

other mechanical issues.

TracVision LF/SF Serial Number

This serial number will be required

for all troubleshooting or service

calls made regarding this product.

KVH Part # 54-0194 Rev. D

Click here to go to our state-of-the-art Customer

Support web page...the fastest and easiest way

to get all of your questions answered!

TracVision®and KVH®are registered trademarks of

KVH Industries, Inc.

DIRECTV®is an official trademark of DIRECTV,

a unit of GM Hughes Electronics Corporation.

DISH Network™is an official trademark of

EchoStar Communications Corporation.

ExpressVu is a property of Bell ExpressVu, a wholly owned

subsidiary of Bell Satellite Services.

Table of Contents

1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-1

1.1 Digital Satellite Television . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-1

1.2 System Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-1

1.2.1 TracVision LF/SF Components...............................................1-2

1.2.2 Integrated Receiver Decoder (IRD) ........................................1-2

1.3 Materials Provided with TracVision LF/SF . . . . . . . . . . . . . . . . . .1-2

1.3.1 Additional Materials Required for TracVision LF/SF Use .......1-3

2 Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-1

2.1 Choosing the Best Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-2

2.2 Mounting the Antenna Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-3

2.3 Connecting System Components . . . . . . . . . . . . . . . . . . . . . . . . .2-5

2.3.1 Connecting the Antenna to the Switchplate ...........................2-6

2.3.2 Connecting the Antenna to the IRD .......................................2-6

2.3.3 Sealing the Cable Access Hole..............................................2-8

2.3.4 Connecting the Switchplate to the IRD ..................................2-8

2.3.5 Connecting the Switchplate to Vehicle Power ........................2-9

2.3.6 Connecting the IRD Ground Wire...........................................2-9

2.3.7 Installing the Switchplate........................................................2-9

2.4 Activating the IRD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-10

2.5 Checking Out the System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-10

2.5.1 Checking Out the System Using

an IRD Data Connection ......................................................2-10

2.5.2 Checking Out the System Without

an IRD Data Connection ......................................................2-12

2.6 Configuring TracVision LF/SF for Remote

Satellite Dish Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-13

3 Using Your TracVision LF/SF . . . . . . . . . . . . . . . . . . . . . .3-1

3.1 Turning On the System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-1

3.2 Tracking the Correct Satellite . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-3

54-0194 Rev. D

3.2.1 Using the IRD for Satellite Selection ......................................3-3

3.2.2 Using the Switchplate for Satellite Selection..........................3-3

3.2.2.1 The Status Indicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-4

3.3 Turning Off the System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-4

3.4 Watching Television . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-4

3.5 DISH 500 Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-5

3.5.1 Configuring the System for DISH 500 Mode..........................3-5

3.5.2 Switching Between DISH 500 Satellites.................................3-6

3.5.3 Resetting the System to Factory Default................................3-6

4 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-1

4.1 Causes and Remedies for Common Operational Issues . . . . . .4-1

4.1.1 Blown Fuse or Improper Wiring..............................................4-2

4.1.2 Dew or Rain Pooling on Dome ...............................................4-2

4.1.3 Satellite Signal Blocked ..........................................................4-2

4.1.4 Satellite Coverage Issue.........................................................4-3

4.1.5 Vehicle Turning During Startup (TracVision LF only)..............4-3

4.1.6 Incorrect or Loose RF Connectors .........................................4-3

4.1.7 Type of Multiswitch Used ........................................................4-3

4.1.8 Stationary Use Only (TracVision SF only) ..............................4-3

4.2 IRD Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-4

4.2.1 IRD Wiring ..............................................................................4-4

4.2.2 AC Power Fluctuating .............................................................4-4

4.2.3 No IRD Data Connection........................................................4-4

4.2.4 EchoStar IRD Activation Check..............................................4-4

4.2.5 Failed IRD Status Check ........................................................4-5

4.2.6 IRD Faulty...............................................................................4-5

4.3 Antenna Gyro and LNB Faults . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-6

4.4 Computer Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-6

4.5 Maintenance Port Parser Commands . . . . . . . . . . . . . . . . . . . . . .4-7

5 Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-1

5.1 Warranty/Service Information . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-1

5.2 Preventive Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-1

5.3 Replaceable Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-2

5.4 Field Replaceable Unit Procedures . . . . . . . . . . . . . . . . . . . . . . . .5-3

5.4.1 PCB Removal and Replacement............................................5-5

5.4.2 Antenna Gyro Assembly (TracVision LF only)........................5-6

5.4.3 Antenna LNB Replacement....................................................5-8

5.5 Preparation for Shipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-10

Appendix A System Specifications

Appendix B Comprehensive System Wiring Diagram

Appendix C Switchplate Template

Appendix D EchoStar IRD Activation Procedure

Appendix E Startup Data Sequences

Appendix F Maintenance Port Parser Commands

iii

54-0194 Rev. D

1 Introduction

1.1 Digital Satellite Television

DIRECTV®, DISH Network™, and ExpressVu systems transmit

digital audio and video data from land-based transmitters to a

satellite “parked” above the equator. Each satellite relays the

signals in spot beams covering the continental United States.

TracVision LF/SF automatically identifies, locks onto, and

receives signals from the appropriate satellite. TracVision SF is

designed for stationary use only; TracVision LF works while your

vehicle is at rest and in motion.

1.2 System Overview

A complete satellite TV system includes the TracVision LF/SF

connected to an IRD (satellite TV receiver) and a television set. A

desktop or laptop computer is used to conduct diagnostics. The

complete system is illustrated in Figure 1-1. System specifications

and a wiring diagram are provided in Appendices A and B,

respectively.

1-1

Introduction

54-0194 Rev. D

11-16 Volts DC

2.5-3.5 Amps

Satellite Receiver 1

RF2

Options Purchased Separately

TV 1

Data/Power

Vehicle

Power

Switchplate

PC Maintenance

Satellite Receiver 2TV 2 Laptop PC

TracVision Antenna

RF1

Data (optional)

Baseplate

Radome

Figure 1-1

TracVision LF/SF System

Configuration

KVH offers an upgrade kit (KVH

Part #02-1026) that adds in-motion

tracking capability to the

TracVision SF, allowing you to

receive satellite signals while on

the move.

1.2.1 TracVision LF/SF Components

The antenna unit includes the antenna positioning mechanism,

signal front end, power supply and control elements. The

antenna is a parabolic dish mounting a dual-output low noise

block (LNB) converter with built-in preamplifier. A molded ABS

radome encloses the baseplate and is secured in place with

standard fasteners. Connectors on the back of the baseplate join

the power, signal, and control cabling from units inside the

vehicle.

1.2.2 Integrated Receiver/Decoder (IRD)

The IRD (purchased separately) receives satellite signals from the

antenna unit for signal decoding, processing, and channel

selection, and sends the signals to the TV set for viewing. In

addition, messages can be sent from the IRD to the antenna unit

and messages can be received from the antenna unit for display

on the television screen. The IRD also provides the interface for

the user to activate authorization for reception. Please refer to the

User’s Manual provided with your selected IRD for complete

operating instructions.

1.3 Materials Provided with

TracVision LF/SF

Table 1-1 lists the units, cables, and materials packed in the

TracVision LF/SF package by name and KVH part number.

Component KVH Part No.

Antenna Unit (TracVision LF) 01-0225-15

Antenna Unit (TracVision SF) 01-0225-14

RF Cable (28 ft)* 32-0417-28

Data/Power Cable (28 ft)* 32-0730-28

Kitpack** 72-0120

Installation and Operation Manual 54-0194

* RF and data/power cables may be supplied separately.

** A complete listing of kitpack contents is provided in Table 2-2.

1-2

A Guide to TracVision LF/SF

On-screen messages are not

available with a DISH Network IRD.

Table 1-1

TracVision LF/SF Packing List

Cables for the TracVision LF/SF are

stored beneath the antenna unit

during shipping.

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