KVH Industries Vision C3 Manuel utilisateur

Satellite Television

KVHTracVision

owner’s manual

• Installation Instructions

• User’s Guide

• Technical Manual

A Guide to TracVision C3

54-0159 Addendum to Rev. G

TracVision C3 Owner’s

Manual Addendum

(ECO #s 6138, 6356, 6580, 6643)

The following information applies to Revision G of the

TracVision C3 Owner’s Manual (KVH Part Number 54-0159).

1.3 Materials Provided with

TracVision C3

The data/power cable supplied with the system is 28 ft (8.5 m) in

length. The RF cable supplied with the system is 50 ft (15 m) in length.

Table 1-3 has been updated to show the correct cable lengths.

Component KVH Part No.

Antenna Unit (comprising): 01-0225-20†

01-0225-23††

01-0225-26†††

01-0225-29††††

Baseplate Assembly 02-1245-01*

02-1245-03**

Radome Assembly 02-0953-04

RF Cable (50 ft/15 m) 32-0417-50

Data/Power Cable (28 ft/8.5 m) 32-0730-28

PC Cable (6 ft/1.8 m) 32-0628-06

Mounting Plate 20-0684

Kitpack*** 72-0102

Owner’s Manual 54-0159

IRD Ground Wire 32-0583-50

Switchplate 02-1023-01

TV/SAT Switch (optional) 01-0245

† European TracVision C3 system

†† North American TracVision C3 system (defaulted to DIRECTV)

††† North American TracVision C3 system (defaulted to DISH Network)

†††† North American TracVision C3 system (defaulted to ExpressVu)

* Baseplate assembly with single-output LNB

** Baseplate assembly with dual-output LNB

*** A complete listing of kitpack contents is provided in Table 2-2.

Table 1-3

TracVision C3 Packing List

Cables for the TracVision C3 are

stored beneath the antenna unit

during shipping.

5.3 Replaceable Parts

Table 5-1 has been updated to show the new part numbers for the

data/power cable, RF cable, and the RF PCB.

Part Name Part Number

Baseplate Assembly 02-1245-01*

02-1245-03**

Radome Assembly 02-0953-04

Data/Power Cable 32-0730-28

RF Cable 32-0417-50

PC Cable 32-0628-06

CPU PCB 02-1043-02

RF PCB 02-1342

Antenna Gyro 02-1035

Antenna Gyro Gasket 24-0139

System Fuses 16-0017-3150

LNB (European system) 19-0196

LNB (N. American system) 19-0056

Switchplate 02-1023-01

TV/SAT Switch (optional) 01-0245

* Baseplate assembly with single-output LNB

** Baseplate assembly with dual-output LNB

54-0159 Addendum to Rev. G

Table 5-1

Field Replaceable Units

54-0159 Addendum to Rev. G

TracVision C3 Owner’s

Manual Addendum

(ECO #6138)

The following information applies to Revision G of the

TracVision C3 Owner’s Manual (KVH Part Number 54-0159).

Table 5-1 has been updated to show the new part number for the RF

PCB.

5.3 Replaceable Parts

Part Name Part Number

Baseplate Assembly 02-1245-01*

02-1245-03**

Radome Assembly 02-0953-04†

Data/Power Cable 32-0730-45

RF Cable 32-0417-45

PC Cable 32-0628-06

CPU PCB 02-1043-02

RF PCB 02-1237

Antenna Gyro 02-1035

Antenna Gyro Gasket 24-0139

System Fuses 16-0017-3150

LNB (European system) 19-0196

LNB (N. American system) 19-0056

Switchplate 02-1023-01

TV/SAT Switch (optional) 01-0245

* Baseplate assembly with single-output LNB

** Baseplate assembly with dual-output LNB

† Specify color when ordering

Table 5-1

Field Replaceable Units

Congratulations!

You have selected one of the most advanced satellite tracking

systems available today. KVH®Industries’ TracVision®C3 is

designed for use with European and North American DVB-

compatible satellite services as well as DIRECTV®. This manual

provides detailed instructions on the proper installation, use, and

maintenance of your TracVision C3 system.

Throughout this manual, important information is marked for

your attention by these icons:

Direct questions, comments, or suggestions to:

KVH Industries, Inc. KVH Europe A/S

50 Enterprise Center Ved Klaedebo 12

Middletown, RI 02842 USA 2970 Hoersholm Denmark

Tel: +1 401 847-3327 Tel: +45 45 16 01 80

Fax: +1 401 849-0045 Fax: +45 45 86 70 77

E-mail: [email protected] E-mail: [email protected]

Internet: www.kvh.com Internet: www.kvh.com

If you have any comments regarding this manual, please e-mail

them to [email protected]. Your input is greatly appreciated!

A helpful tip that either directs you to

a related area within the manual or

offers suggestions on getting the

highest quality out of your system.

An alert to important information

regarding procedures, product

specifications, or product use.

An electrical safety warning to help

identify electrical issues that can be a

hazard to either this KVH product or

a user.

Information about installation,

maintenance, troubleshooting, or

other mechanical issues.

TracVision C3 Serial Number

This serial number will be required

for all troubleshooting or service

calls made regarding this product.

KVH Part # 54-0159 Rev. G

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TracVision®, KVH®, and TracNet™ are trademarks of

KVH Industries, Inc.

DIRECTV®is an official trademark of DIRECTV, Inc.,

a unit of GM Hughes Electronics.

DISH Network™is an official trademark of

EchoStar Communications Corporation.

ExpressVu is a property of Bell ExpressVu, a wholly owned

subsidiary of Bell Satellite Services.

DirecPC®is a registered trademark of

Hughes Network Systems, a unit of GM Hughes Electronics.

Table of Contents

1Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-1

1.1 Digital Satellite Television . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-1

1.2 TracVision C3 System Overview . . . . . . . . . . . . . . . . . . . . . . . . .1-2

1.2.1 TracVision C3 Components . . . . . . . . . . . . . . . . . . . . . . . .1-3

1.2.2 Integrated Receiver Decoder (IRD) . . . . . . . . . . . . . . . . . . .1-4

1.3 Materials Provided with TracVision C3 . . . . . . . . . . . . . . . . . . . .1-4

1.3.1 Additional Materials Required for TracVision C3 Use . . . . . .1-5

2Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-1

2.1 Choosing the Best Location . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-2

2.2 Mounting the Antenna Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-4

2.3 Connecting System Components . . . . . . . . . . . . . . . . . . . . . . . .2-9

2.3.1 Connecting the Antenna Data/Power Cable . . . . . . . . . . . .2-10

2.3.2 Connecting to Vessel Power . . . . . . . . . . . . . . . . . . . . . . .2-11

2.3.3 Connecting the IRD Ground Wire . . . . . . . . . . . . . . . . . . .2-12

2.3.4 Installing the Switchplate . . . . . . . . . . . . . . . . . . . . . . . . .2-12

2.3.5 Connecting the Antenna RF Signal Cable to the IRD . . . .2-13

2.3.5.1 Installing Two IRDs and TVs (North American

Systems Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-13

2.3.5.2 Connecting Three or More IRDs and TVs

(North American Systems Only) . . . . . . . . . . . . . . . . . .2-14

2.4 Activating the IRD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-15

2.5 Selecting the Active Satellite . . . . . . . . . . . . . . . . . . . . . . . . . .2-16

2.5.1 Installing Your Selected Satellites . . . . . . . . . . . . . . . . . . .2-17

2.5.2 Programming User-defined Satellites . . . . . . . . . . . . . . . .2-19

2.6 Setting the Skew Angle (European Systems Only) . . . . . . . . .2-24

2.7 Checking Out the System . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-24

2.8 Changing Geographic Location . . . . . . . . . . . . . . . . . . . . . . . .2-36

3Using Your TracVision C3 . . . . . . . . . . . . . . . . . . . . . . .3-1

54-0159 Rev. G

3.1 Turning on the System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-1

3.2 Changing Channels and Switching Between Satellites . . . . . . .3-2

3.2.1 Using the IRD Remote Control to Switch

Between Satellites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-2

3.2.2 Using the TV/SAT Switch to Switch

Between Satellites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-3

3.2.3 Using a PC to Switch Between Satellites . . . . . . . . . . . . . .3-4

3.3 Watching Television . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-5

3.4 Internet Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-6

4Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-1

4.1 Causes and Remedies for Common Operational Issues . . . . . .4-1

4.1.1 Blown Fuse or Improper Wiring . . . . . . . . . . . . . . . . . . . . . .4-2

4.1.2 Vessel Turning During Startup . . . . . . . . . . . . . . . . . . . . . . .4-2

4.1.3 Incorrect Satellite Configuration . . . . . . . . . . . . . . . . . . . . .4-2

4.1.4 Satellite Signal Blocked . . . . . . . . . . . . . . . . . . . . . . . . . . .4-3

4.1.5 Dew or Rain Pooling on Dome . . . . . . . . . . . . . . . . . . . . . .4-3

4.1.6 Satellite Coverage Issue . . . . . . . . . . . . . . . . . . . . . . . . . . .4-3

4.1.7 Radar Interference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-3

4.1.8 Incorrect or Loose RF Connectors . . . . . . . . . . . . . . . . . . .4-4

4.1.9 Type of Multiswitch Used (North

American Systems Only) . . . . . . . . . . . . . . . . . . . . . . . . . .4-4

4.2 IRD Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-4

4.3 Antenna Gyro and LNB Faults . . . . . . . . . . . . . . . . . . . . . . . . . .4-5

4.4 Computer Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-5

4.5 Maintenance Port Parser Commands . . . . . . . . . . . . . . . . . . . . .4-6

5Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-1

5.1 Warranty/Service Information . . . . . . . . . . . . . . . . . . . . . . . . . . .5-1

5.2 Preventive Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-1

5.3 Replaceable Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-2

5.4 Field Replaceable Unit Procedures . . . . . . . . . . . . . . . . . . . . . .5-3

5.4.1 PCB Removal and Replacement . . . . . . . . . . . . . . . . . . . . .5-5

5.4.2 RF Detector/DVB Decoder . . . . . . . . . . . . . . . . . . . . . . . . .5-6

5.4.3 Antenna Gyro Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . .5-7

5.4.4 Antenna LNB Replacement . . . . . . . . . . . . . . . . . . . . . . . .5-8

5.5 Preparation for Shipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-9

Appendix A System Specifications

Appendix B Comprehensive TracVision C3 System Wiring Diagram

Appendix C Switchplate Template

Appendix D Startup Data Sequence

Appendix E Maintenance Port Parser Commands

iii

54-0159 Rev. G

1Introduction

1.1 Digital Satellite Television

Your new TracVision C3 satellite antenna is fully compatible with

the Digital Video Broadcasting (DVB) satellites, which use the

international standard for digital TV transmission, as well as

Digital Satellite Service (DSS) services, such as DIRECTV. As a

result, you will be able to receive and decode signals from your

chosen satellite services with the proper programming and

hardware (e.g., the IRD [satellite TV receiver]). Your

TracVision C3 is also fully compatible with KVH’s TracNet™2.0

Mobile High-speed Internet System (for more information, please

visit our web site at www.kvh.com).

Your TracVision C3 comes with a pre-programmed “satellite

library” of European and North American satellite services.

When configuring the TracVision C3 you may choose a pair of

satellites from the entire library to be active in the system and

with your IRD. For the antenna to track and receive signals from

two satellites, they must be within 10ºlongitude of each other in

orbit. As a result, certain satellites can be paired only with certain

other satellites. Tables 1-1 and 1-2 list the possible satellite pairs

that may be selected in Europe and North America. If the satellite

service you wish to receive is not already in the “satellite library,” you

may also add two additional satellites of your choice to the library.

1-1

Introduction

54-0159 Rev. G

Astra 1 ✓✓ ✓✓

Astra 2N ✓✓

Astra 2S ✓✓

Hispasat

Hotbird ✓✓✓ ✓

Sirius ✓✓✓

Thor ✓

Astra 1 Astra 2N Astra 2S Hispasat Hotbird Sirius Thor

Table 1-1

Available European Satellite Pairs

(European LNB required)

TracVision C3’s default satellite

pairs are:

Europe: Astra 1 & Hotbird

N. America (US DIRECTV):

DSS_101 & DSS_119

N. America (US DISH Network):

Echo_119 & None

N. America (ExpressVu):

Expressvu & None

Refer to Section 2.5, “Selecting the

Active Satellite,” for instructions on

selecting different satellites.

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