Interlogix NX-595E Manuel utilisateur

ComNav Installation Manual V3.1.0 UTC ONLY No Voice.doc

Table of Contents

Introduction......................................................................................................................................2

Thank You.........................................................................................................................................2

User Warnings..................................................................................................................................2

Installing The NX-595E Into The Enclosure...................................................................................5

Wiring The NX-595E.........................................................................................................................6

PCB Layout.......................................................................................................................................6

Terminal Descriptions .....................................................................................................................6

FAQ - Frequently Asked Questions................................................................................................7

Enrolling the NX-595E......................................................................................................................9

Loading Factory Defaults (device 191) ..........................................................................................9

Accessing the NX-595E - via the Web pages ..............................................................................11

Feature Setup.................................................................................................................................24

Network Settings............................................................................................................................26

Output Settings..............................................................................................................................28

IP Reporting....................................................................................................................................30

Enable Remote Web Access.........................................................................................................31

Access via UltraSync App.............................................................................................................33

Worksheets.....................................................................................................................................35

System Status Messages Table....................................................................................................40

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Introduction

The NX-595E is a module added to a NetworX security system to provide remote access and

reporting features. You can also integrate the security system to devices such as lighting and air-

conditioning via low-level relays.

You can access the NX-595E using these methods:

Built-In Web Server - provides remote access from a web browser. It allows users to arm

/ disarm individual areas, check system status, enable / disable user codes, modify email

accounts from any standard web browser.

Smartphone app – provides access from an easy to use Smartphone app without

needing to set up port forwarding.

Thank You

We trust that NX-595E will provide you with ease of access and control of your security system.

All users of your security system should read and follow the instructions and precautions in this

manual before operating your security system. Failure to do so could result in the security system

not working as intended.

This manual should be kept in an accessible location for the life of the security system. If you do

not understand any part of this manual, you should ask your service provider for further

clarification. Read the entire manual and if possible, practice on the NX-595E whilst your security

provider is on site.

User Warnings

Keep in mind, the level of security you will obtain with this system relates specifically with two major

factors:

The quantity, quality, and placement of security devices attached to this security system.

The knowledge you have of the security system and how that knowledge is utilized in a

weekly test of the complete system.

This product is to be installed by qualified SERVICE PERSONNEL only

The equipment should only be operated with an approved power adapter with insulated live pins.

CAUTION – RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE.

DISPOSE OF BATTERIES ACCORDING TO THE INSTRUCTIONS. CONTACT YOUR SERVICE

PROVIDER FOR REPLACEMENT BATTERIES.

Installation Note

A level of TCP IP knowledge is required by the installer/s to set up some of the NX-595E

functionality. Hills Holdings limits it support to NX-595E setup only, and is unable to offer

further assistance on your clients DSL modem, Router, firewall or any other 3rd party

software. Please consult your customers IT department or qualified IT professional about

implementing this product onto your clients network.

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PRODUCT WARNINGS

YOU UNDERSTAND THAT A PROPERLY INSTALLED AND MAINTAINED ALARM/SECURITY

SYSTEM MAY ONLY REDUCE THE RISK OF EVENTS SUCH AS BURGLARY, ROBBERY,

FIRE, OR SIMILAR EVENTS WITHOUT WARNING, BUT IT IS NOT INSURANCE OR A

GUARANTEE THAT SUCH EVENTS WILL NOT OCCUR OR THAT THERE WILL BE NO DEATH,

PERSONAL INJURY, AND/OR PROPERTY DAMAGE AS A RESULT.

THE ABILITY OF INTEROGIX’S PRODUCTS, SOFTWARE OR SERVICES TO WORK

PROPERLY DEPENDS ON A NUMBER OF PRODUCTS AND SERVICES MADE AVAILABLE BY

THIRD PARTIES OVER WHICH INTERLOGIX HAS NO CONTROL AND FOR WHICH

INTERLOGIX SHALL NOT BE RESPONSIBLE INCLUDING, BUT NOT LIMITED TO, INTERNET,

CELLULAR AND LANDLINE CONNECTIVITY; MOBILE DEVICE AND OPERATING SYSTEM

COMPATIBILITY; MONITORING SERVICES; ELECTRONMAGNETIC OR OTHER

INTERFERENCE, AND PROPER INSTALLATION AND MAINTENANCE OF AUTHORIZED

PRODUCTS (INCLUDING ALARM OR OTHER CONTROL PANEL AND SENSORS).

ANY PRODUCT, SOFTWARE, SERVICE OR OTHER OFFERING MANUFACTURED, SOLD OR

LICENSED BY INTERLOGIX, MAY BE HACKED, COMPROMISED AND/OR CIRCUMVENTED

AND INTERLOGIX MAKES NO REPRESENTATION, WARRANTY, CONVENANT OR PROMISE

THAT ITS PRODUCTS (INCLUDING SECURITY PRODUCTS), SOFTWARE, SERVICES OR

OTHER OFFERINGS WILL NOT BE HACKED, COMPROMISED AND/OR CIRCUMVENTED.

INTERLOGIX DOES NOT ENCRYPT COMMUNICATIONS BETWEEN ITS ALARM OR OTHER

CONTROL PANELS AND THEIR WIRELESS OUTPUTS/INPUTS INCLUDING BUT NOT LIMITED

TO, SENSORS OR DETECTORS UNLESS REQUIRED BY APPLICABLE LAW. AS A RESULT

THESE COMMUNICATIONS MAY BE INTERCEPTED AND COULD BE USED TO CIRCUMVENT

YOUR ALARM/SECURITY SYSTEM.

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WARRANTY DISCLAIMERS

INTERLOGIX HEREBY DISCLAIMS ALL WARRANTIES AND REPRESENTATIONS, WHETHER

EXPRESS, IMPLIED, STATUTORY OR OTHERWISE, INCLUDING ANY IMPLIED WARRANTIES,

THE WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

(USA only) SOME STATES DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO

THE ABOVE EXCLUSION MAY NOT APPLY TO YOU. YOU MAY ALSO HAVE OTHER LEGAL

RIGHTS THAT VARY FROM STATE TO STATE.

INTERLOGIX DOES NOT MAKE ANY CLAIMS OR WARRANTIES TO YOU OF ANY KIND

REGARDING ANY PRODUCT, SOFTWARE OR SERVICE’S POTENTIAL, ABILITY, OR

EFFECTIVENESS TO DETECT, MINIMIZE, OR IN ANYWAY PREVENT DEATH, PERSONAL

INJURY, PROPERTY DAMAGE, OR LOSS OF ANY KIND WHATSOEVER.

INTERLOGIX DOES NOT REPRESENT TO YOU THAT ANY PRODUCT (INCLUDING SECURITY

PRODUCTS), SOFTWARE, SERVICE OR OTHER OFFERING MAY NOT BE HACKED,

COMPROMISED AND/OR CIRCUMVENTED.

INTERLOGIX DOES NOT WARRANT THAT ANY PRODUCT (INCLUDING SECURITY

PRODUCTS), SOFTWARE OR SERVICE MANUFACTURED, SOLD OR LICENSED BY

INTERLOGIX WILL PREVENT, OR IN ALL CASES PROVIDE ADEQUATE WARNING OF OR

PROTECTION FROM, BREAK-INS, BURGLARY, ROBBERY, FIRE, OR OTHERWISE.

INTERLOGIX DOES NOT WARRANT TO YOU THAT ITS SOFTWARE OR PRODUCTS WILL

WORK PROPERLY IN ALL ENVIRONMENTS AND APPLICATIONS AND DOES NOT WARRANT

ANY PRODUCTS AGAINST HARMFUL ELECTROMAGNETIC INTERFERENCE INDUCTION OR

RADIATION (EMI, RFI, ETC.) EMITTED FROM EXTERNAL SOURCES

INTERLOGIX DOES NOT PROVIDE MONITORING SERVICES FOR YOUR ALARM/SECURITY

SYSTEM (“MONITORING SERVICES”). IF YOU ELECT TO HAVE MONITORING SERVICES

YOU MUST OBTAIN SUCH SERVICE FROM A THIRD PARTY AND INTERLOGIX MAKES NO

REPRESENTATION OR WARRANTY WITH RESPECT TO SUCH SERVICES INCLUDING

WHETHER OR NOT THEY WILL BE COMPATIBLE WITH THE PRODUCTS, SOFTWARE OR

SERVICES MANFUFACTURED, SOLD OR LICENSED BY INTERLOGIX.

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Installing The NX-595E Into The Enclosure

Inside the NetworX enclosure, several 2-hole insertion points have been constructed. This allows

for either vertical or horizontal placement of the modules. Notice that the insertion points have

two sizes of holes - a larger hole and a smaller hole.

Diagram 1: The black plastic PCB guides are grooved on one edge where the PC Board will be

seated. The end with the half-moon protrusion fits into the larger hole. The smaller hole is for the

screw.

Diagram 2: Place the first black plastic PCB guide in the top insertion point, grooved edge

downward. The half-moon protrusion will be in the large hole. It does not require force. Insert one

of the provided screws into the smaller hole (from inside the can) to secure it in place. A

screwdriver should reach through the notch that runs the length of the guide to tighten the screw.

The second PCB guide should be positioned opposite of the first (grooved edge up) and placed in

the lower insertion point, using the same procedures described above. Once mounted, screw it in

securely.

Diagram 3: The PC board should slide freely in the grooves of both guides.

Diagram 1

Diagram 2 Diagram 3

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Wiring The NX-595E

Remove all power to the NetworX security system and connect NX-595E terminals POS, COM &

DATA to the NetworX bus.

*Connect J14 (RJ45) to available network port via a patch cable.

*Connect zone inputs if required

a. 3.3K Single EOL’s

b. 3.7K Lower zone EOL’s (when zone doubled)

c. 6.9K Higher zone EOL’s (when zone doubled)

*Select relay contact requirements via jumpers J10 and J11. Place link between GND and C for

negative switch, and 12V+ and C for positive switch, remove link for dry contact switching.

PCB Layout

Diagram 7

Terminal Descriptions

Terminal Description

1 Pos Positive terminal on the NetworX panel

2 Com Common terminal on the NetworX panel

3 Data

Panel

Bus Data terminal on the NetworX panel

13 Z1 Zone input 1

14 Com Common

15 Z2 Zones Zone input 2

20 NC1 Normal closed

21 C1 Common

22 NO1

Output

Relay 1 Normal open

23 NC2 Normal closed

24 C2 Common

25 NO2

Output

Relay 2 Normal open

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FAQ - Frequently Asked Questions

1. If I am upgrading from a previous version of NX-595E what do I need to do?

The new NX-595E will automatically configure itself in the cloud and provide email and

remote access services without further configuration.

Older versions of NX-595E required port forwarding to allow remote access. The new

version does not require port forwarding so please remove any port forwarding settings

from your router as these may interfere with the new cloud service.

2. Do I need port forwarding?

No, the new NX-595E does not require port forwarding. Built-in cloud services

automatically configure remote connections so it is easier to get online.

3. Do I need an email server?

You do not need an email account to send emails as the new NX-595E will send emails

using a secure cloud service. This is automatically configured and you only need to

specify the destination email address(es).

4. How do I connect/program the NX-595E?

a. Default the NX-595E following the instructions below.

b. Ensure your router supports DHCP (most do out of the box).

c. Connect the NX-595E to it using an Ethernet cable. The router should

automatically assign the NX-595E module an IP address.

d. On a keypad connected to the NetworX security system, enter *8 [Master PIN]

0# 191# 21# which will tell you the IP address of the NX-595E. Press * to scroll

through each segment of the IP address.

e. On a computer enter the IP address into a web browser to bring up the login

page. Your NX-595E must remain in program mode to allow access.

f. Login to the NX-595E. The default username/password is installer 9713

g. You can now program any additional settings you require via the Web Server

5. What if I cannot connect to NX-595E with my computer?

a. Check that your router has DHCP enabled, refer to your router manual for

details.

b. Default the NX-595E. This will ensure DHCP is enabled.

c. Check that an IP address has been allocated in Feature 21 of the NX-595E. If

it is 0.0.0.0 then DHCP is not working correctly. You should assign the NX-

595E a static IP address in Feature 21. Make sure that it is on the same

subnet as our computer and that the IP address is not used by another device.

d. Put the NX-595E into program mode by using a keypad and enter device 191.

By default this is an extra layer of security to prevent unauthorised remote

access. Then try again from a web browser. You can also enable web access

permanently on the NX-595E in Feature 19, Segment 1, Option 6 = On

e. While the NX-595E is in program mode: On a windows computer, click Run,

type cmd, press enter, then ping [ip address]. If there is an error it will show

“timed out” and you should check your network. If you see a time then

computer can talk to the NX-595E. You can also enable ping permanently on

the NX-595E in Feature 19, Segment 1, Option 4 = On.

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6. I’m not receiving any emails!

a. Perform testing using a standard user PIN, the installer account by default

does not send all reports.

b. Check that the emails are not being captured in your SPAM folder or blocked

by a firewall.

c. Check the email address is correct.

d. Check that the event is ticked in the NX-595E settings.

e. Check that you are receiving other emails.

f. Check that the relevant reporting options are enabled in the panel

programming.

g. Try using the Smartphone app to verify your system is connecting to the

servers

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Enrolling the NX-595E

NetworX control panels can automatically find and store all modules that are connected to the

communications bus, such as NX-595E, keypads, zone expanders, wireless receivers, output

boards and other modules. This allows for polled supervision of these modules, and if the NetworX

panel does not detect an enrolled module, a service condition will be generated.

The NX-595E module will be automatically enrolled if you perform the defaulting procedure

described above. Enrolling takes about 12 seconds and user codes will not be accepted during this

time.

Loading Factory Defaults (device 191)

The NX-595E is automatically set to device number 191, and programming is carried out like all

other NetworX modules. The following examples show how to access the programming of the NX-

595E via a standard keypad or a VoiceNav keypad. The NX-595E will require defaulting the first

time it is accessed by entering [9][1][0][#] or [9][1][0] [ENTER] depending on the keypad type. This

will only be required once.

Using a TouchNav Keypad

Step Device Programming, Using TouchNav keypad

Example Defaulting to factory settings

1. [MENU]-

[SETTINGS] Selects Panel and Device programming

2. [?]-[?]-[?]-[?] Enter your 4 or 6 digit Programming code

3. [PROGRAM]

4. [1][9][1] -

[ENTER] Connects to device 191 (NX-595E)

5. [9][1][0] -

[ENTER] Defaults the device, Note: only required once

You are now ready to begin NX-595E programming

6. [Exit] Exits programming

Using a VoiceNav Keypad

Step Device Programming, Using VoiceNav keypad

Example Defaulting to factory settings

1. [MENU]-[0] Selects main menu - Option 0, Advanced system configuration

Enter your code, touch menu to exit.

2. [?]-[?]-[?]-[?] Enter your 4 or 6 digit Programming code

Touch 1 for keypad configuration

Touch 2 for panel and device configuration

Touch 3 to configure service provider phone number

Touch menu to exit.

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3. [ 2 ] Selects Panel and Device configuration

Select a device number followed by enter

Touch menu to go back.

4. [ 1 ][ 9 ][ 1 ]

[ENTER] Connects to device 191 (NX-595E)

Selected device 191 is connected

Select a feature number followed by enter

Touch menu to go back.

5. [ 9 ][ 1 ][ 0 ]

[ENTER] Defaults the device, Note: only required once

You are now ready to begin NX-595E programming

6. [MENU] Moves back to step 4, select a device number

7. [MENU] Moves back to step 3, Advanced system configuration selection.

8. [MENU] Exits from Advanced system configuration.

Using a Standard Keypad (Vertex, Icon or LCD)

Step Device Programming, Using standard keypad

Example Defaulting to factory settings

1. [ *] [ 8 ] Selects Panel and Device programming

2. [?]-[?]-[?]-[?] Enter your 4 or 6 digit Programming code

3. [1][9][1] - [#] Connects to device 191 (NX-595E)

4. [9][1][0] - [#] Defaults the device, Note: only required once

You are now ready to begin NX-595E programming

5. [Exit] Moves back to step 3

6. [Exit] Exits programming

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