Ingenico IPA280 Manuel utilisateur

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UserGuide

iPA280

Ingenico–190‐192AvenueCharlesdeGaulle

92200NeuillysurSeine

Tél.33(0)146258200‐Fax33(0)147725695

www.ingenico.com

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IPA280–Userguide  •2/52   Copyright©2011Ingenico

9000002522R1100003/1102Allrightsreserved

Contents

1. Introduction _____________________________________________________________5

2. Unpacking _______________________________________________________________6

3. Recommendations ________________________________________________________ 7

3.1. Security _____________________________________________________________7

3.2. Securityofyourterminal _______________________________________________7

3.3. ECstandardcompliancemarking_________________________________________7

3.4. FCC&ICcompliance___________________________________________________8

3.4.1. FCCStatement ________________________________________________________________ 8

3.4.2. RFRadiationExposureStatement _________________________________________________ 8

3.4.3. FCCHearing‐AidCompatibility(HAC)RegulationsforWirelessDevices ___________________ 9

3.5. Waterprotection_____________________________________________________ 10

3.6. MainCharacteristics __________________________________________________ 11

4. Installationandconnection ________________________________________________ 12

4.1. Battery _____________________________________________________________ 12

4.2. InstallingtheSPMpartontheiPA280terminal ____________________________ 13

4.3. InstallingSPMSAM ___________________________________________________ 14

4.4. InstallingPDASAMandSIM ____________________________________________ 14

4.5. InstallingMicroSDMemory ____________________________________________ 15

4.6. Installingpaperroll ___________________________________________________ 16

4.7. Connections_________________________________________________________ 16

4.8. Positioningtheterminal _______________________________________________ 17

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IPA280–Userguide  •3/52   Copyright©2011Ingenico

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5. Dailyuse________________________________________________________________ 18

5.1. iPAKeypadfunctions _________________________________________________ 18

5.2. Touchscreenstylus __________________________________________________ 19

5.3. LEDDisplay _________________________________________________________ 19

5.4. Otherkeys __________________________________________________________20

5.5. Cardinsertion _______________________________________________________ 21

5.5.1. Readingamagneticcard ________________________________________________________21

5.5.2. Readingasmartcard ___________________________________________________________21

5.5.3. ReadingContactlessCard ______________________________________________________ 22

5.5.4. ReadingContactlessPaymentcard_______________________________________________ 22

5.6. ProductSetup _______________________________________________________ 23

5.6.1. Loginsequence _______________________________________________________________ 23

5.6.2. MainSystem _________________________________________________________________ 24

5.7. Networking _________________________________________________________ 25

5.7.1. Wirelessnetwork _____________________________________________________________ 25

5.7.1.1. Bluetooth ________________________________________________________________ 25

5.7.1.2. Wi‐Fi_____________________________________________________________________ 26

5.7.1.3. GPRSconnection __________________________________________________________ 27

5.7.2. Ethernet_____________________________________________________________________ 28

5.7.3. Phone ______________________________________________________________________ 29

5.7.4. FactoryReset ________________________________________________________________ 32

5.7.5. Language____________________________________________________________________ 33

5.7.6. SystemInfo __________________________________________________________________ 33

5.7.7. DateTimeSetting _____________________________________________________________ 34

5.7.8. BarcodeReader_______________________________________________________________ 34

5.7.9. Hotkey ______________________________________________________________________ 37

5.8. Powermodes(connectedandmobile) ___________________________________ 37

5.8.1. Chargingthebattery___________________________________________________________ 37

5.8.2. Normalmode ________________________________________________________________ 37

5.8.3. Standbymode________________________________________________________________ 37

5.8.4. ReducedPowermodes_________________________________________________________ 38

5.8.5. Deepsleep___________________________________________________________________ 38

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IPA280–Userguide  •4/52   Copyright©2011Ingenico

9000002522R1100003/1102Allrightsreserved

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6. Maintenance ____________________________________________________________39

6.1. Paperroll ___________________________________________________________39

6.2. Cleaningoftheterminal _______________________________________________39

6.3. Transportandstorage ________________________________________________40

6.4. Troubleshooting _____________________________________________________40

6.5. Endoflife___________________________________________________________40

7. Extensionsandaccessories ________________________________________________ 41

7.1. Cradles _____________________________________________________________ 41

7.2. Holster _____________________________________________________________42

7.3. Pistol ______________________________________________________________43

8. Eulaterms ______________________________________________________________44

9. AdditionaltermsCE ______________________________________________________46

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1. Introduction

ThankyouforchoosingapaymentterminalIngenico.

Werecommendtoreadcarefullythisuserguide:Itprovidesthenecessaryinformation

aboutsafetyprecautions,unpacking,installation,andmaintenanceofyourterminal.



WARRANTY/SECURITY

Tobenefitfromtheguarantee‐relatedproduct,andtorespectthesecurity,weaskyouto

useonlyaccessoriesdeliveredinboxwiththeproduct,ororiginalIngenicoaccessories,

entrustingmaintenanceoperationsonlytoanauthorizedperson.

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Failuretocomplywiththeseinstructionswillvoidthemanufacturer’sresponsibility.

TheIPA‐280terminalconceptis:



ThissymbolindicatesanimportantWarning.

Thissymbolindicatesapieceofadvice.

PDAModule



SPMModule

(

Securit

Pa

mentModule

)

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IPA280–Userguide  •5/52   Copyright©2011Ingenico

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2. Unpacking

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ADVICE

CarefullypreservethepackagingoftheiPA280.Itmustbere‐usedwhenevertheterminalis

shipped.

Accordingtothemodel,thefollowingitemsareincludedintheiPA280box(including

optionalaccessories):

•TheiPA280terminal

•Thechargingunit(includingregionspecificpowerplug)

•ThePaperroll

•Thebatterypack

•Theuserguide

•SPMLockpinscrewsx2

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 

PowerAdaptor PowerPlugAdapter EUAdapter

  

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Paperroll(inbag)

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IPA280–Userguide  •6/52   Copyright©2011Ingenico

9000002522R1100003/1102Allrightsreserved

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 

CardRubbercoverandchord

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Userguide

Paperroll Battery



SPMlockpinscrewsx2

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Smart Stylus

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ThepowersupplyunitprovidedwithyourequipmentisspeciallydesignedforIngenico

iPA280terminals.Donotuseanyotherpowersupply.



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IPA280–Userguide  •7/52   Copyright©2011Ingenico

9000002522R1100003/1102Allrightsreserved

3. Recommendations

3.1. Security

Poweron/Powerdown

TopoweronorpowerdowntheiPA280presspoweron/offbuttonontopoftheproduct.



Electricalpowersupplynetwork

Provideanelectricaloutlet:

‐ Locatedneartheequipmentandeasilyaccessible

‐ Whichmeetsthestandardsandregulationsinthecountryofuse.

‐ TheterminaliPA280canbeconnectedtoapowerdistributionsystemoftheITtype.

3.2. Securityofyourterminal

Uponreceiptofyourterminalyoushouldcheckforsignsoftamperingoftheequipment.It

isstronglyadvisedthatthesechecksareperformedregularlyafterreceipt.Youshould

check,forexample:thatthereisnoevidenceofunusualwiresthathavebeenconnectedto

anyportsonyourterminalorassociatedequipment,oranyotherpartofyourterminal.

Suchcheckswouldprovidewarningofanyunauthorisedmodificationstoyourterminal,

andothersuspiciousbehaviourofindividualsthathaveaccesstoyourterminal.

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Youarestronglyadvisedtoensurethatprivilegedaccesstoyourterminalisonlygrantedto

staffthathavebeenindependentlyverifiedasbeingtrustworthy.

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3.3. ECstandardcompliancemarking

ECstandardcompliancemarkingcertifiesthattheproductstipulatedbelow:iPA280.



•complieswiththebasicrequirementsofEuropeanDirective1999/5/CE,knownasthe

«R&TTE Directive»concerningRadioFrequencyequipmentandtelecommunications

terminalswithrespectto:

–Healthandsafetyprotectionoftheuserandallotherpersons

–EMCprotection

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•conformstothefollowingharmonizedstandards:

–IEC/EN60950‐1:Electricalsafetyofdataprocessingequipmentincludingelectrical

officeequipment.IssueDEC2001

–EN55022:Dataprocessingequipment–Radioelectricdisturbancecharacteristics‐

Limitsandmeasurementmethods.Issue1998/A1‐2000/A2‐2003

–EN55024:Dataprocessingequipment–Immunitycharacteristics‐Limitsand

measurementmethods.Issue1998+A1‐2001+A2‐2003



•complieswiththefollowingspecification:

–EN301511:Harmonizedstandformobile

–EN300328:(BT+Wi‐Fi)ElectromagneticcompatibilityandRadioSpectrum

–EN300330:NFCElectromagneticcompatibilityandRadioSpectrum

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IPA280–Userguide  •8/52   Copyright©2011Ingenico

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3.4. FCC&ICcompliance

FCC&IChasaspecificnaming.

ThereferencesusesforFCC&ICcertificationsare:

•IC:2586D‐IPA280

•FCCID:XKBIPA280

3.4.1. FCCStatement

FederalCommunicationsCommission(FCC)Statement

15.21

Youarecautionedthatchangesormodificationsnotexpresslyapprovedbythepart

responsibleforcompliancecouldvoidtheuser’sauthoritytooperatetheequipment.



15.105(b)

ThisequipmenthasbeentestedandfoundtocomplywiththelimitsforaClassBdigital

device,pursuanttopart15oftheFCCrules.Theselimitsaredesignedtoprovidereasonable

protectionagainstharmfulinterferenceinaresidentialinstallation.Thisequipment

generates,usesandcanradiateradiofrequencyenergyand,ifnotinstalledandusedin

accordancewiththeinstructions,maycauseharmfulinterferencetoradiocommunications.

However,thereisnoguaranteethatinterferencewillnotoccurinaparticularinstallation.If

thisequipmentdoescauseharmfulinterferencetoradioortelevisionreception,whichcan

bedeterminedbyturningtheequipmentoffandon,theuserisencouragedtotryto

correcttheinterferencebyoneormoreofthefollowingmeasures:



‐Reorientorrelocatethereceivingantenna.

‐Increasetheseparationbetweentheequipmentandreceiver.

‐Connecttheequipmentintoanoutletonacircuitdifferentfromthattowhichthereceiver

isconnected.

‐Consultthedealeroranexperiencedradio/TVtechnicianforhelp.



ThisdevicecomplieswithPart15oftheFCCRules.Operationissubjecttothefollowingtwo

conditions:

1)Thisdevicemaynotcauseharmfulinterferenceand

2)Thisdevicemustacceptanyinterferencereceived,includinginterferencethatmaycause

undesiredoperationofthedevice.



3.4.2. RFRadiationExposureStatement

Forbodywornoperation,thisdevicehasbeentestedandmeetsRFexposureguidelines

whenusedwithanaccessorythatcontainsnometalandthatpositionsthedevicea

minimumof1.5cmfromthebody.Useofotheraccessoriesmaynotensurecompliance

withRFexposureguidelines.



Annex

Suggestedtextforthenoticeindicatingcompliancewiththisstandard:

ThisClass[B]digitalapparatuscomplieswithCanadianICES‐003.





3.4.3. FCCHearing‐AidCompatibility(HAC)RegulationsforWirelessDevices

OnJuly10,00,theU.S.FederalCommunicationsCommission(FCC)ReportandOrderinWT

Docket01‐09modifiedtheexceptionofwirelessphonesundertheHearingAid

CompatibilityActof1988(HACAct)torequiredigitalwirelessphonesbecompatiblewith

hearing‐aids.TheintentoftheHACActistoensurereasonableaccessto

telecommunicationsservicesforpersonswithhearingdisabilities.



Whilesomewirelessphonesareusednearsomehearingdevices(hearingaidsandcochlear

implants),usersmaydetectabuzzing,humming,orwhiningnoise.Somehearingdevices

aremoreimmunethanotherstothisinterferencenoise,andphonesalsovaryinthe

amountofinterferencetheygenerate.



Thewirelesstelephoneindustryhasdevelopedaratingsystemforwirelessphones,to

assisthearingdeviceusersfindphonesthatmaybecompatiblewiththeirhearingdevices.

Notallphoneshavebeenrated.Phonesthatareratedhavetheratingontheirboxora

labellocatedonthebox.



Theratingsarenotguarantees.Resultswillvarydependingontheuser’shearingdevice

andhearingloss.Ifyourhearingdevicehappenstobevulnerabletointerference,youmay

notbeabletousearatedphonesuccessfully.Tryingoutthephonewithyourhearing

deviceisthebestwaytoevaluateitforyourpersonalneeds.

M‐Ratings:PhonesratedM3orM4meetFCCrequirementsandarelikelytogenerateless

interferencetohearingdevicesthanphonesthatarenotlabeled.M4isthebetter/higherof

thetworatings.iPA280isratedM4.



Hearingdevicesmayalsoberated.Yourhearingdevicemanufacturerorhearinghealth

professionalmayhelpyoufindthisrating.Higherratingsmeanthatthehearingdeviceis

relativelyimmunetointerferencenoise.Thehearingaidandwirelessphoneratingvalues

arethenaddedtogether.Asumof5isconsideredacceptablefornormaluse.Asumof6is

consideredforbetteruse.Asumof8isconsideredforbestuse.



CAUTION

TheuseriscautionedthatanychangesormodificationnotapprovedbyINGENICOcould

voiduser’sauthoritytooperatetheequipment.



IPA280–Userguide  •9/52   Copyright©2011Ingenico

9000002522R1100003/1102Allrightsreserved





3.5. Waterprotection

SAMsupportlid

TheSAMslidinglidlocatedundertheterminal(seechapter“InstallationSAM”)mustbein

placeduringnormaloperationoftheterminal.



Headphonelid

Theheadphonelidislocatedonthesideoftheterminalmustbeinplace

duringnormaloperationoftheterminal



SDCardandmicroUSBOTGlid

TheSDcardandUSBOTGlidislocatedonthesideoftheterminalmust

beinplaceduringnormaloperationoftheterminal



Cablelid



Thecablelidislocatedundertheterminal(seechapter“Installing

theiPA280”)mustbeinplaceduringnormaloperationofthe

terminal.



SPMSmartCardRubberCover

Acoverforthesmartcardconnectorentranceisattachedtothe

sideofthePDA.Itmustbeplacedontheconnectorwhenthesmart

cardreaderisnotusedinordertoprotectagainstunwantedliquidor

dust.



9000002522R1100003/1102Allrightsreserved

Autres manuels pour iPA280

Table des matières

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