Ericsson DIALOG 4220 LITE Manuel utilisateur

Cover Page Graphic

Place the graphic directly on the page, do not care about

putting it in the text flow. Select Graphics > Properties

and make the following settings:

• Width: 15,4 cm (Important!)

• Height: 11,2 cm (May be smaller)

• Top: 5,3 cm (Important!)

• Left: -0,3 cm (Important!)

This text should then be hidden.

Dialog 4220 Lite/Dialog 4222 Office

System Telephones for Ericsson MD110 and MX-ONE™ Telephony System

User Guide

EN/LZT 103 60 R4B

3Dialog 4220 Lite/Dialog 4222 Office

Table of Contents

Welcome .......................................................... 4

Important User Information ............................... 6

Description ....................................................... 7

Free Seating (optional) .................................... 16

Incoming Calls ............................................... 17

Outgoing Calls ............................................... 22

During Calls .................................................... 36

Call Forwarding .............................................. 42

Absence Information (optional) ....................... 55

Messages ...................................................... 57

Group Features .............................................. 63

Other Useful Features ..................................... 66

Settings .......................................................... 73

Accessories ................................................... 86

Installation ...................................................... 92

Troubleshooting ............................................ 100

Glossary ....................................................... 101

Index ............................................................ 102

Welcome

Dialog 4220 Lite/Dialog 4222 Office4

Welcome

Welcome to the user guide for the Ericsson Dialog 4220 Lite and

Ericsson Dialog 4222 Office. This guide describes the available

features of the telephones when they are connected to Ericsson

MD110 or Ericsson MX-ONE™ Telephony System.

The functions and features available with these telephones are

designed for easy use in all different telephone handling situations.

The user guide describes the functions and features of the

Ericsson Dialog 4220 Lite and Ericsson Dialog 4222 Office as

they are programmed at delivery from the factory. There may be

some differences in the way your phone is programmed. Please

consult your system administrator if you need further information.

Some markets use differing codes for some features. In this guide

they are described using the most common code.

The latest version of the user guide can be downloaded from:

http://www.ericsson.com/enterprise/library/manuals.shtml

5Dialog 4220 Lite/Dialog 4222 Office

Welcome

stored in retrieval systems, or transmitted in any form or by any

means, electronic, mechanical, photocopying, recording or

otherwise, without prior written permission of the publisher except

in accordance with the following terms.

When this publication is made available on Ericsson media,

Ericsson gives its consent to downloading and printing copies of

the content provided in this file only for private use and not for

redistribution. No parts of this publication may be subject to

alteration, modification or commercial use. Ericsson will not be

liable for any damages arising from use of an illegal modified or

altered publication.

Warranty

ERICSSON MAKES NO WARRANTY OF ANY KIND WITH

REGARD TO THIS MATERIAL, INCLUDING, BUT NOT LIMITED

TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND

FITNESS FOR A PARTICULAR PURPOSE. Ericsson shall not be

liable for errors contained herein nor for incidental or consequential

damages in connection with the furnishing, performance or use of

this material.

Declaration of conformity

Hereby, Ericsson Enterprise AB, declares that this telephone, is

in conformity with the essential requirements and other relevant

provisions of the European R&TTE directive 1999/5/EC.

Details to be found at: http://www.ericsson.com/sdoc.

Important User Information

Dialog 4220 Lite/Dialog 4222 Office6

Important User Information

Safety instructions’

Save these instructions.

Read these safety instructions before use!

Note: When using your telephone or connected

equipment, the following basic safety precautions should

always be followed to reduce risk of fire, electrical shock

and other personal injury.

• Follow instructions in the equipment's user guide or other

documentation.

• Always install equipment in a location and environment for which it is

designed.

• For mains powered telephones: Only operate with the mains power

voltage indicated. If you are uncertain of the type of power supplied to the

building, consult property management or your local power company.

• For mains powered telephones: Avoid placing the telephone's power

cable where it can be exposed to mechanical pressure as this may

damage the cable. If the power supply cord or plug is damaged,

disconnect the product and contact qualified service personnel.

• Headsets used with this equipment must comply with EN/IEC 60950-1

and for Australia AS/NZS 60950: 2000.

• Do not make any changes or modifications to equipment without seeking

approval from the party responsible for compliance. Unauthorized

changes or modifications could void the user's authority to operate the

equipment.

• Do not use the telephone to report a gas leak in the vicinity of the leak.

• Do not spill liquid of any kind on the product or use the equipment near

water, for example, near a bathtub, washbowl, and kitchen sink, in a wet

basement or near a swimming pool.

• Do not insert any object into equipment slots that is not part of the

product or auxiliary product.

• Do not disassemble the product. Contact a qualified service agency

when service or repair work is required.

• Do not use a telephone (other than cordless type) during an electrical

storm.

Disposal of the product

Your product should not be placed in municipal waste. Please check local

regulations for disposal of electronic products.

7Dialog 4220 Lite/Dialog 4222 Office

Description

Dialog 4220 Lite/4222 Office phones

Note: The key functions available on each model vary. If any

functions differ or are unavailable, this will be indicated in

the relevant section of the user guide.

1 Display (Dialog 4222 Office only)

2x20 characters. See section “Display information” on page 13.

2 Programming

See section “Settings” on page 73.

3Callback

Indicating/activating Callback. See section “When you receive a

busy tone” on page 26. The feature can be removed or moved to

another programmable function key by your system administrator.

Dialog 4220 Lite Dialog 4222 Office

12 13

14 15

Description

Dialog 4220 Lite/Dialog 4222 Office8

4 Diversion (Follow-me)

For indicating/activating and deactivating Diversion (Follow-me).

See section “Call Forwarding” on page 42. The feature can be

removed or moved to another programmable function key by your

system administrator.

5 Programmable function keys

Program numbers or features, see section “Programming of

function keys” on page 73.

6Transfer

Transfer calls, see section “During Calls” on page 36.

7 Triple Access Line

Handle calls. Line 1 and 2 are available both for incoming and

outgoing calls. Inquiry can only be used for outgoing calls.

8 Microphone (Dialog 4222 Office only)

Used for handsfree conversation.

9Clear

Disconnect calls or exit a feature. Can always be pressed instead of

replacing the handset.

10 Headset key

Handle headset calls and activate Headset Preset. See section

“Headset (optional)” on page 87.

11 Loudspeaker on/off

a. Activate Group Listening. See section “During Calls” on

page 36.

b. Activate handsfree conversation (Dialog 4222 Office only). See

section “During Calls” on page 36.

c. Activate Loudspeaker Preset (Dialog 4222 Office only).

See section “Headset Preset” on page 88.

12 Mute

a. Switch the microphone on or off during a call. See section

“Mute” on page 37.

b. Switch off the ring signal in idle mode or when ringing. See

sections “Mute ring signal” on page 80 and “Silent Ringing” on

page 80.

13 Volume control

Adjust the volume. See section “Settings” on page 73.

14 Loudspeaker

9Dialog 4220 Lite/Dialog 4222 Office

Description

15 Handset

Supplied with hearing aid feature as standard. An extra handset

can be connected, see section “Accessories” on page 86.

Please note: The handset can attract and trap small metal

objects in the earcap region.

16 Pull-out leaf for easy guide (optional)

See section “Pull-out leaf (optional)” on page 90.

17 Key panel (optional, Dialog 4222 Office only)

With 17 programmable keys. One panel can be connected. See

section “Key panel (optional)” on page 86. Use the Designation

Card Manager to make and print your own key panel designation

cards, see below.

18 Designation card

Use the DCM (Designation Card Manager) to make and print your

own designation cards. DCM is included on the Enterprise

Telephone Toolbox CD or it can be downloaded from:

http://www.ericsson.com/enterprise/library/manuals.shtml

For more information, please contact your Ericsson Enterprise

certified sales partner.

Description

Dialog 4220 Lite/Dialog 4222 Office10

Lamp indications

ÔExtinguished lamp The feature is not active.

ÕÔSteady light The feature is active or the multiple

represented line is busy.

ÖÔSlowly flashing lamp The line (or feature) is put on hold.

ÖÔRapidly flashing lamp An incoming call.

ÕÔLight with short breaks Ongoing call.

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