Canon ImageRunner 4045 Guide de l'administrateur

Canon iR Advance 4045 Trouble Error Codes List

Code

Description

Remedy

E000-

0001

Fixing temperature abnormal rise

The temperature detected by the

main thermistor does not rise to

the specified value during startup

control.

1. Go through the following to clear the

error: COPIER> FUNCTION> CLEAR>

ERR; and then turn OFF and then ON

the power. 2. Check connection of the

Connectors (Thermistor Connector:

J2063/J2510/J214, AC Connector: J105).

3. Replace the Fixing Main Thermistor

(Film Unit). 4. Replace the Fixing Main

Unit. 5. Replace the DC Controller PCB

(UN2).

E001-

0000

Fixing unit temperature rise

detection

The reading of the main thermistor

is 250 deg C or more continuously

for 200 msec.

1. Go through the following to clear the

error: COPIER> FUNCTION> CLEAR>

ERR; and then turn OFF and then ON

the power. 2. Check connection of the

Connectors (Thermistor Connector:

J2063/J2510/J214, AC Connector: J105).

3. Replace the Fixing Main Thermistor

(Film Unit). 4. Replace the Fixing Main

Unit. 5. Replace the DC Controller PCB

(UN2).

E001-

0001

Fixing unit temperature rise

detection

The hardware circuit detects

overheating of the main or sub

thermistor for 30 msec.

1. Go through the following to clear the

error: COPIER> FUNCTION> CLEAR>

ERR; and then turn OFF and then ON

the power. 2. Replace the DC Controller

PCB (UN2).

E001-

0002

Fixing unit temperature rise

detection

The reading of the sub thermistor

is 295 deg C or more continuously

for 200 msec.

1. Go through the following to clear the

error: COPIER> FUNCTION> CLEAR>

ERR; and then turn OFF and then ON

the power. 2. Check connection of the

Connectors (Thermistor Connector:

J2063/J2510/J214, AC Connector: J105).

3. Replace the Fixing Main Thermistor

(Film Unit). 4. Replace the Fixing Main

Unit. 5. Replace the DC Controller PCB

(UN2).

E002-

0000

Fixing unit temperature insufficient

rise

1. The reading of the main

thermistor is less than 115 deg C

continuously for 400 msec 2.5 sec

after it has indicated 100 deg C. 2.

The reading of the main thermistor

1. Go through the following to clear the

error: COPIER> FUNCTION> CLEAR>

ERR; and then turn OFF and then ON

the power. 2. Check connection of the

Connectors (Thermistor Connector:

J2063/J2510/J214, AC Connector: J105).

3. Replace the Fixing Main Thermistor

is less than 150 deg C

continuously for 400 msec 1.3 sec

after it has indicated 140 deg C.

(Film Unit). 4. Replace the Fixing Main

Unit. 5. Replace the DC Controller PCB

(UN2).

E003-

0000

Low fixing temperature detection

after standby

The reading of the main thermistor

is less than 100 deg C

continuously for 200 msec or more.

1. Go through the following to clear the

error: COPIER> FUNCTION> CLEAR>

ERR; and then turn OFF and then ON

the power. 2. Check connection of the

Connectors (Thermistor Connector:

J2063/J2510/J214

, AC Connector: J105).

3. Replace the Fixing Main Thermistor

(Film Unit). 4. Replace the Fixing Main

Unit. 5. Replace the DC Controller PCB

(UN2).

E004-

0000

Thermistor disconnection detection

error

When disconnection is detected

with connector for 30 sec

continuously.

1. Check connection of the Connector

(J2063/J2510/J214). 2. Replace the Film

Unit. 3. Replace the Fixing Main Unit. 4.

Replace the DC Controller PCB (UN2).

E010-

0001

Unstable rotation of the Main Motor

(M1)

Detection is executed every 100

msec after the start of motor

rotation; however, the drive

detection signal is absent for 2 sec.

1. Check connection of the Connector

(J2002/J2255/J203). 2. Replace the Main

Motor (M1). 3. Replace the DC Controller

PCB (UN2).

E010-

0002

Unstable rotation of the Main Motor

(M1)

During motor rotation, detection is

executed every 100 msec;

however, the drive signal is absent

5 times in sequence.

1. Check connection of the Connector

(J2002/J2255/J203). 2. Replace the Main

Motor (M1). 3. Replace the DC Controller

PCB (UN2).

E014-

0001

Unstable rotation of the Fixing

Motor (M2)

Detection is executed every 100

msec after the start of motor

rotation; however, the drive

detection signal is absent for 2 sec.

1. Check connection of the Connector

(J2001/J203). 2. Replace the Fixing

Motor (M2). 3. Replace the DC Controller

PCB (UN2).

E014-

0002

Unstable rotation of the Fixing

Motor (M2)

During motor rotation, detection is

executed every 100 msec;

however, the drive signal is absent

5 times in sequence.

1. Check connection of the Connector

(J2001/J203). 1. Replace the Fixing

Motor (M2). 2. Replace the DC Controller

PCB (UN2).

E020-

The path between the sub hopper

1. Check the rotation of hopper motor

0000

and the developing assembly is

clogged with toner.

The Developing Assembly Toner

Sensor (S25) detects the absence

of toner, while the Sub Hopper

Toner Sensor (S26) detects the

presence of toner. With the

Developing Cylinder Clutch (CL3)

turned on, the hopper feed screw

motor (M16) is rotated for 1 sec

intermittently 194 times; still, the

Developing Assembly Toner

Sensor (S25) does not detect the

presence of toner. * Error occurs

after the delivery if a paper in

passage exists.

gear. (If rotating, false detection by the

sensor is doubted. Feed the toner to the

developing unit in service mode:

COPIER > FUNCTION > INSTALL >

TONER-S.) 2. Replace the Developing

Assembly Toner Sensor (S25). 3.

Replace the Sub Hopper Toner Sensor

(S26). 4. Replace the DC Controller PCB

(UN2).

E024-

0000

The connector of Developing

Assembly Toner Sensor (S25) is

disconnected.

The Developing Assembly Toner

Sensor (S25) connection detection

signal is absent for 100 msec 10

times in sequence. * Error occurs

after the delivery if a paper in

passage exists.

1. Check connection of the Connector

(J2013/J209). 2. Replace the Developing

Assembly Toner Sensor (S25). 3.

Replace the DC Controller PCB (UN2).

E024-

0001

The Developing Assembly Toner

Sensor (S25) is disconnected.

<At LOW SPEED> The Developing

Assembly Toner Sensor (S25) ON

counter is checked every 2.5

seconds, and the counter

increments 1 count every 25 times

when the sensor goes on, and 300

counts are reached. <At HIGH

SPEED> The Developing

Assembly Toner Sensor (S25) ON

counter is checked every 1.5

seconds, and the counter

increments 1 count every 15 times

when the sensor goes on, and 300

counts are reached.

1. Check connection of the Connector

(J2013/J209). 2. Replace the Developing

Assembly Toner Sensor (S25). 3.

Replace the DC Controller PCB (UN2).

E025-

0000

The connector of Sub Hopper

Toner Sensor (S26) is

disconnected.

The Sub Hopper Toner Sensor

1. Check connection of the Connector

(J2115/J2503/J207). 2. Replace the Sub

Hopper Toner Sensor (S26). 3. Replace

the DC Controller PCB (UN2).

(S26) connection detection signal

is absent for 100 msec 10 times in

sequence. * Error occurs after the

delivery if a paper in passage

exists.

Code

Description

Remedy

E025-

0001

Failure of the Bottle Motor (M17)

When the disconnection status of

the bottle motor (M17) is detected

15 times or more continuously

with the 100ms cycle during the

intermittent rotation When the

disconnection status of the bottle

motor (M17) is detected 75 times

continuously with the 100ms

cycle during the continuous

rotation * Error occurs after

delivering the remaining paper.

1. Check connection of the Connector

(J2216/J2503/J207). 2. Replace the Bottle

Motor (M17). 3. Replace the DC Controller

PCB (UN2).

E032-

0001

Failure of NE Controller Counter

Detection of open circuit of count

pulse signal.

Disconnection of cable.

E110-

0001

Failure of the Polygon Motor

(M11)

The Polygon Motor (M11) speed

lock signal does not indicate a

locked state a specific period of

time after the Polygon Motor

(M11) has been started. * The

same condition is detected after

the error retry is performed.

1. Check connection of the Connector

(J1/J7/J10/J21/J208/ J8142/J8143). 2.

Replace the Laser Scanner Unit. 3.

Replace the DC Controller PCB (UN2).

E110-

0002

Failure of the Polygon Motor

(M11)

The speed lock signal indicates a

deviation 10 times in sequence at

intervals of 100 msec after the

signal has indicated a locked

state. * The same condition is

detected after the error retry is

performed.

1. Check connection of the Connector

(J1/J7/J10/J21/J208/ J8142/J8143). 2.

Replace the Laser Scanner Unit. 3.

Replace the DC Controller PCB (UN2).

E110-

0003

Failure of the Polygon Motor

(M11)

The Polygon Motor (M11) speed

1. Check connection of the Connector

(J1/J7/J10/J21/J208/ J8142/J8143). 2.

Replace the Laser Scanner Unit. 3.

lock signal does not indicate a

locked state for 6.5 sec. after a

switchover is made from low to

normal speed or for 8 sec. after a

switchover is made from normal

to low speed. * The same

condition is detected after the

error retry is

Replace the DC Controller PCB (UN2).

E196-

0000

Error in EEPROM access

20 retries failed after error

occurred during communication

with EEPROM. * Error occurs

after the delivery if a paper in

passage exists.g

Replace the DC Controller PCB (UN2).

E196-

0001

Main ROM reading/writing error

The main ROM reading or writing

error occurs.

Replace the DC controller PCB (UN2).

E196-

0002

Option ROM reading/writing error

The option ROM reading or

writing error occurs.

Replace the DC controller PCB (UN2).

E197-

0000

Error in communication of Laser

Driver PCB Communication time

out error between DC Controller

PCB and Main Controller PCB 2

Communication error with image

PCB (For factory)

Communication time out error

between DC Controller PCB and

Main Controller PCB 2

1. Check the cable. 2. Replace the Laser

Scanner Unit. 3. Replace the DC

Controller PCB (UN2). 4. Replace the

Main Controller PCB 2 (UN14)

E197-

0001

Error in communication of Laser

Driver PCB

Communication error with image

PCB for factory (Serial

communication error)

1. Check the cable. 2. Replace the Laser

Scanner Unit. 3. Replace the DC

Controller PCB (UN2).

E202-

0001

There is an error in the detection

of the CCD home position.

The attempt to detect the home

position fails when the CCD is

moved forward.

1. Disconnect and then connect the

flexible cable(Reader Controller PCB

(UN4)-Main Controller PCB 2 (UN14)). 2.

Replace the flexible cable. 3. Replace the

CCD HP sensor (S11). 4. Replace the

Polygon Motor (M11). 5. Replace the

Reader Controller PCB (UN4). 6. Replace

the Main Controller PCB 2 (UN14).

E202-

There is an error in the detection

1. Disconnect and then connect the

Code

Description

Remedy

E227-

0003

The reader unit power supply

(24V) is faulty.

At the end of a job, the 24V port is

off.

1. Disconnect and then connect the power

supply harness connector.(J504/J3/J114) 2.

Replace the Power Supply PCB (UN1).

E227-

0004

The reader unit power supply

(24V) is faulty

When a load is being driven, the

24V port is off.

1. Disconnect and then connect the power

supply harness connector.(J504/J3/J114) 2.

Replace the Power Supply PCB (UN1).

E240-

0000

Error in controller communication

The serial communication error

such as parity error or overrun

error is constantly detected.

1. Check the Connectors. 2. Replace the

DC Controller PCB (UN2).

E240-

0001

Error in controller communication

The serial communication error

such as parity error or overrun

error is detected while printing.

1. Check the Connectors. 2. Replace the

DC Controller PCB (UN2).

E246-

0001

System error Contact to the sales companies.

0002

of the CCD home position.

The attempt to detect the home

position fails when the CCD is

moved back.

flexible cable(Reader Controller PCB

(UN4)-Main Controller PCB 2 (UN14)). 2.

Replace the flexible cable. 3. Replace the

CCD HP sensor (S11). 4. Replace the

Polygon Motor (M11). 5. Replace the

Reader Controller PCB (UN4). 6. Replace

the Main Controller PCB 2 (UN14).

E225-

0000

The light intensity of the CCD is

faulty.

The light intensity of the CCD

during shading is under the

specified level.

1. Disconnect and then connect the

flexible cable. 2. Replace the flexible

cable. 3. Replace the CCD Unit. 4.

Replace the Reader Controller PCB

(UN4). 5. Replace the Main Controller

PCB 2 (UN14).

E227-

0001

The reader unit power supply

(24V) is faulty.

At time of power-on, the 24V port

is off.

1. Disconnect and then connect the power

supply harness connector. (J504/J3/J114)

2. Replace the Power Supply PCB (UN1).

E227-

0002

The reader unit power supply

(24V) is faulty.

At the start of a job, the 24V port

is off.

1. Disconnect and then connect the power

supply harness connector.(J504/J3/J114)

2. Replace the Power Supply PCB (UN1).

E246-

0002

System error Contact to the sales companies.

E246-

0003

System error Contact to the sales companies.

E247-

0001

System error Contact to the sales companies.

E247-

0002

System error Contact to the sales companies.

E247-

0003

System error Contact to the sales companies.

E247-

0004

System error Contact to the sales companies.

E248-

0001

EEPROM error of the CCD unit

An error has occurred at power-

on.

1. Disconnect and then connect the flexible

cable(CCD unit- Reader Controller PCB

(UN4)). 2. Replace the flexible cable. 3.

Replace the CCD unit.

E248-

0002

EEPROM error of the CCD unit

An error has occurred during write

operation

1. Disconnect and then connect the flexible

cable(CCD unit- Reader Controller PCB

(UN4)). 2. Replace the flexible cable. 3.

Replace the CCD unit.

E248-

0003

EEPROM error of the CCD unit

An error has occurred during read

operation following write operation.

1. Disconnect and then connect the flexible

cable(CCD unit- Reader Controller PCB

(UN4)). 2. Replace the flexible cable. 3.

Replace the CCD unit.

E261-

0000

Error in Zero Cross

Zero Cross failed to be detected

for 500ms or more while the relay

was ON. * The same condition is

detected after the error retry is

performed.

1. Check the Connectors. (J113/J202) 2.

Replace the Power supply PCB (UN1). 3.

Replace the DC Controller PCB (UN2).

Code

Description

Remedy

E280-

0003

Reading unit

communication error

Reading error after

writing.

1. Disconnect and then connect the flexible

cable(Reader Controller PCB (UN4)-Main Controller

PCB 2 (UN14)). 2. Disconnect and then connect the

flexible cable(CCD unit- Main Controller PCB 2

(UN14)). 3. Replace the flexible cable. 4. Replace the

Reader Controller PCB (UN4). 5. Replace the Main

Controller PCB 2 (UN14).

E315-

0007

Codec error

JBIG encode error.

Replacement of the Main Controller PCB.

E315-

000d

Codec error

JBIG decode error

1. Replace the SDRAM. 2. Replace the HDD. 3.

Replace the Main Controller PCB

E315-

000e

Codec error

Soft decode error

1. Replace the SDRAM. 2. Replace the HDD. 3.

Replace the Main Controller PCB.

E315-

0025

Codec error

ROTU hardware error.

Replacement of the Main Controller PCB.

E315-

0027

Codec error

ROTU timeout error.

Replacement of the Main Controller PCB.

E315-

0033

MemFill hardware error

MemFill hardware error.

Replacement of the Main Controller PCB.

E315-

0035

Codec error

MemFill timeout error.

Replacement of the Main Controller PCB.

E315-

0100

Codec error

PrcOverRun error.

Replacement of the Main Controller PCB.

E315-

0500

Codec error

Interruption does not

occur although 2 minutes

have passed after

starting the operation.

jcdImage device.

E315-

0501

Codec error

Abnormal interruption is

detected after starting

the operation.

jcdImage device.

E315-

0510

Codec error

Interruption does not

occur although 2 minutes

have passed after

starting the operation.

jcdImage device.

E315-

0511

Codec error

Abnormal interruption is

detected after starting

the operation.

jcdImage device.

E315-

0520

Codec error

Interruption does not

occur although 2 minutes

have passed after

starting the operation.

jcdImage device.

E315-

Codec error

jcdImage device.

0521

Abnormal interruption is

detected after starting

the operation.

Code

Description

Remedy

E315-

0530

Codec error

Interruption does not occur although

2 minutes have passed after starting

the operation.

jcdImage device.

E315-

0531

Codec error

Abnormal interruption is detected

after starting the operation.

jcdImage device.

E315-

0540

Codec error

Interruption does not occur although

2 minutes have passed after starting

the operation

jcdImage device.

E315-

0541

Codec error

Abnormal interruption is detected

after starting the operation.

jcdImage device.

E315-

0550

Codec error

Interruption does not occur although

2 minutes have passed after starting

the operation.

jcdImage device.

E315-

0551

Codec error

Abnormal interruption is detected

after starting the operation

jcdImage device.

E315-

0560

Codec error

Interruption does not occur although

2 minutes have passed after starting

the operation.

jcdImage device.

E315-

0561

Codec error

Abnormal interruption is detected

after starting the operation.

jcdImage device.

E350-

0000

System error Contact to the sales companies.

E350-

0001

System error Contact to the sales companies.

E350-

0002

System error Contact to the sales companies.

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