Black Box MD5010A Manuel utilisateur

CUSTOMER

SUPPORT

INFORMATION

Order toll-free in the U.S.: Call 877-877-BBOX outside U.S. call 724-746-5500)

FREE technical support 24 hours a day, 7 days a week: Call 724-746-5500 or fax 724-746-0746

Mailing address: Bla k Box Corporation, 1000 Park Drive, Lawrence, PA 15055-1018

Web site: www.bla kbox. om • E-mail: info@bla kbox. om

JULY 2001

MD5010A

External ADSL USB Modem

Users’ Manual

FCC AND IC RFI STATEMENTS/CE NOTICE

FEDERAL COMMUNICATIONS COMMISSION

AND

INDUSTRY CANADA

RADIO FREQUENCY INTERFERENCE STATEMENTS

This equipment generates, uses, and can radiate radio frequency energy and if not

installed and used properly, that is, in strict accordance with the manufacturer’s

instructions, may cause interference to radio communication. It has been tested

and found to comply with the limits for a Class A computing device in accordance

with the specifications in Subpart J of Part 15 of FCC rules, which are designed to

provide reasonable protection against such interference when the equipment is

operated in a commercial environment. Operation of this equipment in a

residential area is likely to cause interference, in which case the user at his own

expense will be required to take whatever measures may be necessary to correct

the interference.

Changes or modifications not expressly approved by the party responsible

for compliance could void the user’s authority to operate the equipment.

This digital apparatus does not exceed the Class A limits for radio noise emission from

digital apparatus set out in the Radio Interference Regulation of Industry Canada.

Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les limites

applicables aux appareils numériques de la classe A prescrites dans le Règlement sur le

brouillage radioélectrique publié par Industrie Canada.

EUROPEAN UNION DECLARATION OF CONFORMITY

This equipment complies with the requirements of the European EMC Directive

89/336/EEC.

EXTERNAL ADSL USB MODEM USERS’ MANUAL

FCC Requirements for

Telephone-Line Equipment

1. The Federal Communications Commission (FCC) has established rules which

permit this device to be directly connected to the telephone network with

standardized jacks. This equipment should not be used on party lines or coin

lines.

2. If this device is malfunctioning, it may also be causing harm to the telephone

network; this device should be disconnected until the source of the problem

can be determined and until the repair has been made. If this is not done, the

telephone company may temporarily disconnect service.

3. If you have problems with your telephone equipment after installing this

device, disconnect this device from the line to see if it is causing the problem.

If it is, contact your supplier or an authorized agent.

4. The telephone company may make changes in its technical operations and

procedures. If any such changes affect the compatibility or use of this device,

the telephone company is required to give adequate notice of the changes.

5. If the telephone company requests information on what equipment is

connected to their lines, inform them of:

a. The telephone number that this unit is connected to.

b. The ringer equivalence number.

c. The USOC jack required: RJ-11C.

d. The FCC registration number.

Items (b) and (d) can be found on the unit’s FCC label. The ringer

equivalence number (REN) is used to determine how many devices can be

connected to your telephone line. In most areas, the sum of the RENs of all

devices on any one line should not exceed five (5). If too many devices are

attached, they may not ring properly.

6. In the event of an equipment malfunction, all repairs should be performed by

your supplier or an authorized agent. It is the responsibility of users requiring

service to report the need for service to the supplier or to an authorized

agent.

CANADIAN CERTIFICATION NOTICE

Certification Notice for

Equipment Used in Canada

The Industry Canada label identifies certified equipment. This certification means

that the equipment meets certain telecommunications-network protective,

operation, and safety requirements. Industry Canada does not guarantee the

equipment will operate to the user’s satisfaction.

Before installing this equipment, users should ensure that it is permissible to be

connected to the facilities of the local telecommunications company. The

equipment must also be installed using an acceptable method of connection. In

some cases, the company’s inside wiring associated with a single-line individual

service may be extended by means of a certified connector assembly (extension

cord). The customer should be aware that compliance with the above conditions

may not prevent degradation of service in some situations.

Repairs to certified equipment should be made by an authorized maintenance

facility—in this case, Black Box. Any repairs or alterations made by the user to this

equipment, or equipment malfunctions, may give the telecommunications

company cause to request the user to disconnect the equipment.

Users should ensure for their own protection that the electrical ground

connections of the power utility, telephone lines, and internal metallic water pipe

system, if present, are connected together. This precaution may be particularly

important in rural areas.

CAUTION

Users should not attempt to make such connections themselves, but

should contact the appropriate electric inspection authorit , or

electrician, as appropriate.

The LOAD NUMBER (LN) assigned to each terminal device denotes the

percentage of the total load to be connected to a telephone loop which is used by

the device, to prevent overloading. The termination on a loop may consist of any

combination of devices, subject only to the requirement that the total of the load

numbers of all the devices does not exceed 100.

EXTERNAL ADSL USB MODEM USERS’ MANUAL

NORMAS OFICIALES MEXICANAS (NOM)

ELECTRICAL SAFETY STATEMENT

INSTRUCCIONES DE SEGURIDAD

1. Todas las instrucciones de seguridad y operación deberán ser leídas antes de

que el aparato eléctrico sea operado.

2. Las instrucciones de seguridad y operación deberán ser guardadas para

referencia futura.

3. Todas las advertencias en el aparato eléctrico y en sus instrucciones de

operación deben ser respetadas.

4. Todas las instrucciones de operación y uso deben ser seguidas.

5. El aparato eléctrico no deberá ser usado cerca del agua—por ejemplo, cerca

de la tina de baño, lavabo, sótano mojado o cerca de una alberca, etc..

6. El aparato eléctrico debe ser usado únicamente con carritos o pedestales que

sean recomendados por el fabricante.

7. El aparato eléctrico debe ser montado a la pared o al techo sólo como sea

recomendado por el fabricante.

8. Servicio—El usuario no debe intentar dar servicio al equipo eléctrico más allá

a lo descrito en las instrucciones de operación. Todo otro servicio deberá ser

referido a personal de servicio calificado.

9. El aparato eléctrico debe ser situado de tal manera que su posición no

interfiera su uso. La colocación del aparato eléctrico sobre una cama, sofá,

alfombra o superficie similar puede bloquea la ventilación, no se debe colocar

en libreros o gabinetes que impidan el flujo de aire por los orificios de

ventilación.

10. El equipo eléctrico deber ser situado fuera del alcance de fuentes de calor

como radiadores, registros de calor, estufas u otros aparatos (incluyendo

amplificadores) que producen calor.

11. El aparato eléctrico deberá ser connectado a una fuente de poder sólo del

tipo descrito en el instructivo de operación, o como se indique en el aparato.

NOM STATEMENT

12. Precaución debe ser tomada de tal manera que la tierra fisica y la polarización

del equipo no sea eliminada.

13. Los cables de la fuente de poder deben ser guiados de tal manera que no

sean pisados ni pellizcados por objetos colocados sobre o contra ellos,

poniendo particular atención a los contactos y receptáculos donde salen del

aparato.

14. El equipo eléctrico debe ser limpiado únicamente de acuerdo a las

recomendaciones del fabricante.

15. En caso de existir, una antena externa deberá ser localizada lejos de las lineas

de energia.

16. El cable de corriente deberá ser desconectado del cuando el equipo no sea

usado por un largo periodo de tiempo.

17. Cuidado debe ser tomado de tal manera que objectos liquidos no sean

derramados sobre la cubierta u orificios de ventilación.

18. Servicio por personal calificado deberá ser provisto cuando:

A: El cable de poder o el contacto ha sido dañado; u

B: Objectos han caído o líquido ha sido derramado dentro del aparato; o

C: El aparato ha sido expuesto a la lluvia; o

D: El aparato parece no operar normalmente o muestra un cambio en su

desempeño; o

E: El aparato ha sido tirado o su cubierta ha sido dañada.

EXTERNAL ADSL USB MODEM USERS’ MANUAL

TRADEMARKS USED IN THIS MANUAL

Acrobat®and Acrobat Reader®are registered trademarks of Adobe Systems

Incorporated.

Microsoft®and Windows®are registered trademarks of Microsoft Corporation.

UL®is a registered trademark of Underwriters Laboratories Incorporated.

Any other trademarks mentioned in this manual are acknowledged to be the property of the

trademark owners.

CONTENTS

Contents

Chapter Page

1. Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

2. Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

2.1 About This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

2.2 Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

2.2.1 About ADSL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

2.2.2 Protocol Selection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

2.2.3 Device Driver Selection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

2.2.4 Product Description. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

2.2.5 Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

2.3 What the Package Includes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

3. Software Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

3.1 Software Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

3.2 Modem Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

4. Customizing Communication Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

5. Control Panel Application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

6. Software Uninstall . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

7. Modifying TCP/IP Networking Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

7.1 WAN USB Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

7.1.1 Microsoft Windows 98, First and Second Editions, Windows Me. . 22

7.1.2 Microsoft Windows 2000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

7.2 LAN USB Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

7.2.1 Microsoft Windows 98, First and Second Editions, Windows Me. . 29

7.2.2 Microsoft Windows 2000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

7.3 ATM USB Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

7.3.1 Microsoft Windows 98 Second Edition, Windows Me. . . . . . . . . . . 35

7.3.2 Microsoft Windows 2000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

8.Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

8.1 Calling Black Box. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

8.2 Shipping and Packaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

EXTERNAL ADSL USB MODEM USERS’ MANUAL

1. Specifications

Data Rates: Downloads: 8 Mbps; Uploads: 1 Mbps

Data Standards: ITU G.992.1 (G.DMT), G.992.2 (G.lite), ANSI T1.413 Issue 2

Protocols: RFC 1483 LLC SNAP, RFC 1483 VCMUX Bridged, RFC 1483 VCMUX

Routed, RFC 2364 LLC, RFC 2364 VCMUX

ATM Attributes: AAL Type AAL5

Bus Type: USB

Cables and Connectors: (1) RJ-11 cable, (2) RJ-11 jacks, (1) USB cable

Management: Windows based DSL diagnostics tool for Microsoft®Windows®98,

98 SE, 2000, and Me

Operating System Support: Windows 98, 98 SE, 2000, and Me

Temperature Tolerance: 32 to 120°F (0 to 50°C)

Approvals: FCC Part 15 and Part 68; IC CS03; CE Mark; UL®1950

Size: 1"H x 4.3"W x 5.7"D (2.5 x 10.9 x 14.5 cm)

Weight: 9.8 oz. (278 g)

CHAPTER 2: Introduction

2. Introduction

2.1 About This Manual

This manual describes the installation, operation, and configuration of the

External ADSL USB Modem. It also outlines the use of the Control Panel

application program.

The following chapters are included in this manual:

•Chapter 1, Specifications, lists the specifications for the Modem.

•Chapter 2, Introduction offers a brief description of ADSL, protocol and

device driver selection, features, and package contents of the Modem.

•Chapter 3, Software Installation, provides detailed steps for installing the three

types of device drivers: WAN, LAN, and ATM.

•Chapter 4, Customizing Communication Settings, describes screen steps to

change VPI, VCI, Encapsulation, and Modulation settings.

•Chapter 5, Control Panel Application, describes how to configure and check

the performance of the Modem and the ADSL connection.

•Chapter 6, Software Uninstall, describes screen steps for removing Modem

software.

•Chapter 7, Modifying TCP/IP Networking Options, presents screen steps for

changing parameters like IP address, WINS, DNS, and gateway.

•Chapter 8, Troubleshooting, provides information about technical support

and returning the Modem for repair.

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