AudioCodes Mediant 500L MSBR Manuel utilisateur

User's Manual

AudioCodes Mediant™ Family of Media Gateways & Session Border Controllers

Mediant 500L

Enterprise Session Border Controller (E-SBC)

& Media Gateway

Version 7.2

Version 7.2 3 Mediant 500L Gateway & E-SBC

User's Manual Contents

Table of Contents

1Introduction .......................................................................................................27

1.1 Product Overview...................................................................................................27

1.2 Typographical Conventions....................................................................................27

1.3 Getting Familiar with Configuration Concepts and Terminology............................28

1.3.1 SBC Application.......................................................................................................28

1.3.2 Gateway Application................................................................................................32

Getting Started with Initial Connectivity................................................................35

2Introduction .......................................................................................................37

3Default OAMP IP Address.................................................................................39

4Configuring VoIP LAN Interface for OAMP .....................................................41

4.1 Web Interface.........................................................................................................41

4.2 CLI..........................................................................................................................42

Management Tools..................................................................................................45

5Introduction .......................................................................................................47

6Web-Based Management..................................................................................49

6.1 Getting Acquainted with the Web Interface............................................................49

6.1.1 Computer Requirements..........................................................................................49

6.1.2 Accessing the Web Interface...................................................................................50

6.1.3 Areas of the GUI......................................................................................................51

6.1.4 Accessing Configuration Pages from Navigation Tree............................................52

6.1.5 Configuring Stand-alone Parameters......................................................................54

6.1.6 Configuring Table Parameters.................................................................................56

6.1.6.1 Adding Table Rows..................................................................................57

6.1.6.2 Assigning Rows from Other Tables..........................................................57

6.1.6.3 Modifying Table Rows..............................................................................59

6.1.6.4 Deleting Table Rows................................................................................59

6.1.6.5 Invalid Value Indications ..........................................................................60

6.1.6.6 Viewing Table Rows.................................................................................62

6.1.6.7 Sorting Tables by Column........................................................................63

6.1.6.8 Changing Index Position of Table Rows..................................................63

6.1.6.9 Searching Table Entries...........................................................................64

6.1.7 Searching for Configuration Parameters.................................................................64

6.1.8 Getting Help.............................................................................................................66

6.1.9 Logging Off the Web Interface.................................................................................66

6.2 Customizing the Web Interface..............................................................................66

6.2.1 Replacing the Corporate Logo.................................................................................67

6.2.1.1 Replacing the Corporate Logo with an Image..........................................67

6.2.1.2 Replacing the Corporate Logo with Text..................................................68

6.2.2 Customizing the Product Name...............................................................................69

6.2.3 Customizing the Favicon .........................................................................................69

6.2.4 Creating a Login Welcome Message.......................................................................71

6.3 Configuring Additional Management Interfaces.....................................................72

6.4 Configuring Management User Accounts ..............................................................73

User's Manual 4 Document #: LTRT-10532

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6.5 Displaying Login Information upon Login...............................................................78

6.6 Viewing Logged-In User Information......................................................................79

6.7 Configuring Web Session and Access Settings.....................................................79

6.8 Changing Login Password for Administrator and Monitor Users ...........................80

6.9 Configuring Secured (HTTPS) Web.......................................................................82

6.10 Web Login Authentication using Smart Cards .......................................................82

6.11 Configuring Web and Telnet Access List...............................................................83

7CLI-Based Management....................................................................................85

7.1 Getting Familiar with CLI........................................................................................85

7.1.1 Understanding Configuration Modes.......................................................................85

7.1.2 Using CLI Shortcuts.................................................................................................86

7.1.3 Common CLI Commands........................................................................................87

7.1.4 Configuring Tables through CLI...............................................................................88

7.1.5 Understanding CLI Error Messages........................................................................89

7.2 Enabling CLI...........................................................................................................89

7.2.1 Enabling Telnet for CLI............................................................................................89

7.2.2 Enabling SSH with RSA Public Key for CLI.............................................................90

7.3 Configuring Maximum Telnet/SSH Sessions.........................................................93

7.4 Establishing a CLI Session ....................................................................................93

7.5 Viewing Current CLI Sessions ...............................................................................94

7.6 Terminating a User's CLI Session..........................................................................94

7.7 Configuring Displayed Output Lines in CLI Terminal Window ...............................95

8SNMP-Based Management...............................................................................97

8.1 Disabling SNMP.....................................................................................................97

8.2 Configuring SNMP Community Strings..................................................................97

8.3 Configuring SNMP Trap Destinations with IP Addresses ......................................99

8.4 Configuring an SNMP Trap Destination with FQDN ............................................100

8.5 Configuring SNMP Trusted Managers.................................................................100

8.6 Enabling SNMP Traps for Web Activity................................................................101

8.7 Configuring SNMP V3 Users................................................................................101

9INI File-Based Management............................................................................105

9.1 INI File Format .....................................................................................................105

9.1.1 Configuring Individual ini File Parameters.............................................................105

9.1.2 Configuring Table ini File Parameters...................................................................105

9.1.3 General ini File Formatting Rules..........................................................................107

9.2 Configuring an ini File ..........................................................................................107

9.3 Loading an ini File to the Device..........................................................................108

9.4 Secured Encoded ini File.....................................................................................108

9.5 Configuring Password Display in ini File..............................................................108

9.6 INI Viewer and Editor Utility .................................................................................110

General System Settings ......................................................................................111

10 Configuring SSL/TLS Certificates..................................................................113

10.1 Configuring TLS Certificate Contexts...................................................................113

10.2 Assigning CSR-based Certificates to TLS Contexts............................................116

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10.3 Viewing Certificate Information ............................................................................118

10.4 Assigning Externally Created Private Keys to TLS Contexts...............................120

10.5 Generating Private Keys for TLS Contexts..........................................................121

10.6 Creating Self-Signed Certificates for TLS Contexts.............................................122

10.7 Importing Certificates into Trusted Certificate Store ............................................123

10.8 Configuring Mutual TLS Authentication................................................................126

10.8.1 TLS for SIP Clients................................................................................................126

10.8.2 TLS for Remote Device Management...................................................................126

10.9 Configuring TLS Server Certificate Expiry Check................................................127

11 Date and Time..................................................................................................129

11.1 Configuring Automatic Date and Time using SNTP.............................................129

11.2 Configuring Date and Time Manually...................................................................130

11.3 Configuring the Time Zone...................................................................................131

11.4 Configuring Daylight Saving Time........................................................................131

General VoIP Configuration..................................................................................133

12 Network............................................................................................................135

12.1 Building and Viewing your Network Topology......................................................135

12.2 Configuring Physical Ethernet Ports ....................................................................138

12.3 Configuring Ethernet Port Groups........................................................................140

12.4 Configuring Underlying Ethernet Devices............................................................142

12.5 Configuring IP Network Interfaces .......................................................................145

12.5.1 Assigning NTP Services to Application Types ......................................................149

12.5.2 IP Interfaces Table Configuration Guidelines........................................................149

12.5.3 Networking Configuration Examples .....................................................................150

12.5.3.1 One VoIP Interface for All Applications................................................. 150

12.5.3.2 VoIP Interface per Application Type...................................................... 150

12.5.3.3 VoIP Interfaces for Combined Application Types ................................. 151

12.5.3.4 VoIP Interfaces with Multiple Default Gateways................................... 152

12.6 Configuring Static IP Routes................................................................................152

12.6.1 Configuration Example of Static IP Routes ...........................................................154

12.6.2 Troubleshooting the Static Routes Table ..............................................................155

12.7 Network Address Translation Support .................................................................156

12.7.1 Device Located behind NAT..................................................................................156

12.7.1.1 Configuring NAT Translation per IP Interface....................................... 157

12.7.2 Remote UA behind NAT........................................................................................158

12.7.2.1 SIP Signaling Messages....................................................................... 158

12.7.2.2 Media (RTP/RTCP/T.38)....................................................................... 159

12.8 Robust Receipt of Media Streams by Media Latching.........................................161

12.9 Configuring Quality of Service..............................................................................163

12.9.1 Configuring Class-of-Service QoS.........................................................................163

12.9.2 Configuring DiffServ-to-VLAN Priority Mapping.....................................................164

12.10Configuring ICMP Messages ...............................................................................165

12.11DNS......................................................................................................................166

12.11.1Configuring the Internal DNS Table.......................................................................166

12.11.2Configuring the Internal SRV Table.......................................................................167

12.12Multiple Routers Support......................................................................................170

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13 Security............................................................................................................171

13.1 Configuring Firewall Settings ...............................................................................171

13.2 Configuring TLS for SIP.......................................................................................175

13.3 Intrusion Detection System..................................................................................176

13.3.1 Enabling IDS..........................................................................................................177

13.3.2 Configuring IDS Policies........................................................................................177

13.3.3 Assigning IDS Policies...........................................................................................181

13.3.4 Viewing IDS Alarms...............................................................................................183

14 Media................................................................................................................185

14.1 Configuring Voice Settings...................................................................................185

14.1.1 Configuring Voice Gain (Volume) Control .............................................................185

14.1.2 Configuring Echo Cancellation..............................................................................185

14.2 Fax and Modem Capabilities................................................................................186

14.2.1 Fax/Modem Operating Modes...............................................................................186

14.2.2 Fax/Modem Transport Modes ...............................................................................187

14.2.2.1 T.38 Fax Relay Mode............................................................................ 187

14.2.2.2 G.711 Fax / Modem Transport Mode.................................................... 190

14.2.2.3 Fax Fallback.......................................................................................... 190

14.2.2.4 Fax/Modem Bypass Mode .................................................................... 191

14.2.2.5 Fax / Modem NSE Mode....................................................................... 192

14.2.2.6 Fax / Modem Transparent with Events Mode....................................... 193

14.2.2.7 Fax / Modem Transparent Mode........................................................... 193

14.2.2.8 RFC 2833 ANS Report upon Fax/Modem Detection............................ 194

14.2.3 V.34 Fax Support...................................................................................................194

14.2.3.1 Bypass Mechanism for V.34 Fax Transmission.................................... 195

14.2.3.2 Relay Mode for T.30 and V.34 Faxes................................................... 196

14.2.3.3 V.34 Fax Relay for SG3 Fax Machines................................................. 196

14.2.4 V.150.1 Modem Relay...........................................................................................198

14.2.5 Simultaneous Negotiation of Fax (T.38) and Modem (V.150.1) Relay..................199

14.2.6 V.152 Support........................................................................................................199

14.3 Configuring RTP/RTCP Settings..........................................................................200

14.3.1 Configuring the Dynamic Jitter Buffer....................................................................200

14.3.2 Comfort Noise Generation.....................................................................................201

14.3.3 Configuring DTMF Transport Types......................................................................201

14.3.4 Configuring RFC 2833 Payload.............................................................................203

14.3.5 Configuring RTP Base UDP Port...........................................................................203

14.4 Event Detection and Notification using X-Detect Header.....................................204

14.4.1 SIT Event Detection...............................................................................................206

14.4.2 Detecting Answering Machine Beeps....................................................................207

14.4.3 SIP Call Flow Examples of Event Detection and Notification................................208

14.5 Answering Machine Detection (AMD)..................................................................210

14.5.1 Configuring AMD ...................................................................................................212

14.5.2 Enabling IP-to-Tel Call Disconnection upon Detection of Answering Machine.....213

14.6 Automatic Gain Control (AGC).............................................................................214

14.7 Configuring Media (SRTP) Security.....................................................................216

15 Services ...........................................................................................................219

15.1 DHCP Server Functionality..................................................................................219

15.1.1 Configuring the DHCP Server ...............................................................................219

15.1.2 Configuring the Vendor Class Identifier.................................................................224

15.1.3 Configuring Additional DHCP Options...................................................................225

15.1.4 Configuring Static IP Addresses for DHCP Clients...............................................227

15.1.5 Viewing and Deleting DHCP Clients......................................................................228

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15.2 SIP-based Media Recording................................................................................229

15.2.1 Enabling SIP-based Media Recording...................................................................235

15.2.2 Configuring SIP Recording Rules..........................................................................236

15.2.3 Using Conditions for Starting a SIPRec Session...................................................238

15.2.4 Configuring SIP User Part for SRS........................................................................239

15.2.5 Interworking SIP-based Media Recording with Third-Party Vendors....................239

15.2.5.1 Genesys................................................................................................ 239

15.2.5.2 Avaya UCID........................................................................................... 240

15.3 RADIUS-based Services......................................................................................240

15.3.1 Enabling RADIUS Services ...................................................................................240

15.3.2 Configuring RADIUS Servers................................................................................241

15.3.3 Configuring Interface for RADIUS Communication...............................................243

15.3.4 Configuring RADIUS Packet Retransmission........................................................243

15.3.5 Configuring the RADIUS Vendor ID ......................................................................244

15.3.6 RADIUS-based Management User Authentication ...............................................244

15.3.6.1 Setting Up a Third-Party RADIUS Server ............................................. 245

15.3.6.2 Configuring RADIUS-based User Authentication.................................. 246

15.3.6.3 Securing RADIUS Communication ....................................................... 248

15.3.6.4 RADIUS-based User Authentication in URL......................................... 248

15.3.7 RADIUS-based CDR Accounting ..........................................................................248

15.4 LDAP-based Management and SIP Services......................................................248

15.4.1 Enabling the LDAP Service...................................................................................250

15.4.2 Enabling LDAP-based Web/CLI User Login Authentication and Authorization.....250

15.4.3 Configuring LDAP Server Groups .........................................................................250

15.4.4 Configuring LDAP Servers.....................................................................................252

15.4.5 Configuring LDAP DNs (Base Paths) per LDAP Server........................................256

15.4.6 Configuring the LDAP Search Filter Attribute........................................................257

15.4.7 Configuring Access Level per Management Groups Attributes ............................258

15.4.8 Configuring the Device's LDAP Cache..................................................................260

15.4.8.1 Refreshing the LDAP Cache................................................................. 262

15.4.8.2 Clearing the LDAP Cache..................................................................... 263

15.4.9 Configuring Local Database for Management User Authentication......................263

15.4.10LDAP-based Login Authentication Example..........................................................264

15.4.11Enabling LDAP Searches for Numbers with Characters.......................................269

15.4.12AD-based Routing for Microsoft Skype for Business ............................................269

15.4.12.1Querying the AD and Routing Priority................................................... 270

15.4.12.2Configuring AD-Based Routing Rules................................................... 273

15.4.12.3Querying the AD for Calling Name........................................................ 275

15.5 Least Cost Routing...............................................................................................276

15.5.1 Overview................................................................................................................276

15.5.2 Configuring LCR....................................................................................................278

15.5.2.1 Configuring Cost Groups....................................................................... 279

15.5.2.2 Assigning Cost Groups to Routing Rules.............................................. 281

15.6 Remote Web Services .........................................................................................282

15.6.1 Configuring Remote Web Services .......................................................................282

15.6.1.1 Configuring Remote HTTP Hosts.......................................................... 286

15.6.2 Enabling Topology Status Services.......................................................................289

15.6.3 Centralized Third-Party Routing Server.................................................................289

15.6.4 Configuring QoS-Based Routing by Routing Server.............................................292

15.7 HTTP-based Proxy Services................................................................................293

15.7.1 Enabling the HTTP Proxy Application ...................................................................294

15.7.2 Debugging Remote HTTP Services ......................................................................295

15.7.3 Configuring HTTP Interfaces.................................................................................295

15.7.4 Configuring HTTP Proxy Services.........................................................................297

15.7.4.1 Configuring HTTP Proxy Hosts............................................................. 298

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15.7.5 Configuring an HTTP-based OVOC Service.........................................................300

15.8 E9-1-1 Support for Microsoft Skype for Business................................................302

15.8.1 About E9-1-1 Services...........................................................................................302

15.8.2 Microsoft Skype for Business and E9-1-1 .............................................................303

15.8.2.1 Gathering Location Information of Skype for Business Clients for 911

Calls 304

15.8.2.2 Adding ELINs to the Location Information Server................................. 305

15.8.2.3 Passing Location Information to the PSTN Emergency Provider......... 306

15.8.3 AudioCodes ELIN Device for Skype for Business E9-1-1 Calls to PSTN.............307

15.8.3.1 Detecting and Handling E9-1-1 Calls.................................................... 308

15.8.3.2 Pre-empting Existing Calls for E9-1-1 Calls.......................................... 310

15.8.3.3 PSAP Callback to Skype for Business Clients for Dropped E9-1-1 Calls

310

15.8.3.4 Selecting ELIN for Multiple Calls within Same ERL.............................. 311

15.8.3.5 Location Based Emergency Routing..................................................... 312

15.8.4 Configuring AudioCodes ELIN Device...................................................................312

15.8.4.1 Enabling the E9-1-1 Feature................................................................. 312

15.8.4.2 Configuring the E9-1-1 Callback Timeout............................................. 313

15.8.4.3 Configuring the SIP Release Cause Code for Failed E9-1-1 Calls....... 313

15.8.4.4 Configuring SBC IP-to-IP Routing Rule for E9-1-1............................... 314

15.8.4.5 Configuring Location-Based Emergency Routing................................. 314

15.8.4.6 Viewing the ELIN Table......................................................................... 315

15.9 Microsoft Skype for Business Presence of Third-Party Endpoints.......................316

15.9.1 Configuring Skype for Business Server for Presence...........................................318

15.9.2 Configuring the Device for Skype for Business Presence.....................................320

16 Quality of Experience......................................................................................323

16.1 Reporting Voice Quality of Experience to OVOC.................................................323

16.1.1 Configuring the OVOC Server...............................................................................323

16.1.2 Configuring Clock Synchronization between Device and OVOC..........................324

16.1.3 Enabling RTCP XR Reporting to OVOC................................................................324

16.2 Configuring Quality of Experience Profiles...........................................................325

16.3 Configuring Bandwidth Profiles............................................................................330

16.4 Configuring Quality of Service Rules ...................................................................334

17 Control Network ..............................................................................................337

17.1 Configuring Media Realms...................................................................................337

17.1.1 Configuring Remote Media Subnets......................................................................340

17.1.2 Configuring Media Realm Extensions ...................................................................343

17.2 Configuring SRDs ................................................................................................345

17.2.1 Filtering Tables in Web Interface by SRD .............................................................351

17.2.2 Multiple SRDs for Multi-tenant Deployments.........................................................351

17.2.3 Cloning SRDs........................................................................................................353

17.2.4 Color-Coding of SRDs in Web Interface................................................................354

17.2.5 Automatic Configuration based on SRD................................................................355

17.3 Configuring SIP Interfaces...................................................................................355

17.4 Configuring IP Groups..........................................................................................363

17.5 Configuring Proxy Sets ........................................................................................378

17.6 Building and Viewing SIP Entities in Topology View............................................388

18 SIP Definitions.................................................................................................395

18.1 Configuring Registration Accounts.......................................................................395

18.1.1 Regular Registration Mode....................................................................................400

18.1.2 Single Registration for Multiple Phone Numbers using GIN..................................401

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18.1.3 Registrar Stickiness...............................................................................................402

18.2 Configuring Proxy and Registration Parameters..................................................402

18.2.1 SIP Message Authentication Example ..................................................................403

18.3 Configuring Call Setup Rules...............................................................................405

18.3.1 Call Setup Rule Examples.....................................................................................410

19 SIP Message Manipulation .............................................................................415

19.1 Configuring SIP Message Manipulation...............................................................415

19.2 Configuring Message Condition Rules.................................................................421

19.3 Configuring SIP Message Policy Rules................................................................422

19.4 Configuring Pre-Parsing Manipulation Rules.......................................................426

20 Coders and Profiles ........................................................................................429

20.1 Configuring Coder Groups...................................................................................429

20.1.1 Supported Audio Coders .......................................................................................431

20.1.2 Configuring Various Codec Attributes ...................................................................433

20.2 Configuring Allowed Audio Coder Groups ...........................................................434

20.3 Configuring Allowed Video Coder Groups ...........................................................436

20.4 Configuring IP Profiles .........................................................................................438

20.5 Configuring Tel Profile..........................................................................................471

Gateway Application .............................................................................................485

21 Introduction .....................................................................................................487

21.1 Call Processing Summary....................................................................................487

22 Digital PSTN.....................................................................................................491

22.1 Configuring Trunk Settings...................................................................................491

22.2 TDM and Timing...................................................................................................493

22.2.1 TDM Bus Clock Settings........................................................................................493

22.2.1.1 Recovering Clock from PSTN Line Interface........................................ 493

22.2.1.2 Configuring Internal Clock as Clock Source ......................................... 494

22.3 Configuring Digital Gateway Parameters.............................................................495

22.4 Tunneling Applications.........................................................................................495

22.4.1 QSIG Tunneling.....................................................................................................495

22.5 ISDN Overlap Dialing...........................................................................................496

22.5.1 Collecting ISDN Digits and Sending Complete Number in SIP.............................497

22.5.2 Interworking ISDN Overlap Dialing with SIP According to RFC 3578...................497

22.6 Redirect Number and Calling Name (Display).....................................................500

23 Trunk Groups ..................................................................................................501

23.1 Configuring Trunk Groups....................................................................................501

23.2 Configuring Trunk Group Settings Table..............................................................503

24 Routing.............................................................................................................509

24.1 Configuring Tel-to-IP Routing Rules ....................................................................509

24.2 Configuring IP-to-Tel Routing Rules ....................................................................518

24.3 Configuring a Gateway Routing Policy Rule........................................................523

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24.4 Alternative Routing for Tel-to-IP Calls..................................................................525

24.4.1 IP Destinations Connectivity Feature ....................................................................525

24.4.2 Alternative Routing Based on IP Connectivity.......................................................526

24.4.3 Alternative Routing Based on SIP Responses......................................................528

24.4.4 Alternative Routing upon SIP 3xx with Multiple Contacts......................................531

24.4.5 PSTN Fallback.......................................................................................................532

24.5 Alternative Routing for IP-to-Tel Calls..................................................................532

24.5.1 Alternative Routing to Trunk upon Q.931 Call Release Cause Code ...................532

24.5.2 Alternative Routing to an IP Destination upon a Busy Trunk ................................534

24.5.3 Alternative Routing upon ISDN Disconnect...........................................................536

24.5.4 Alternative Routing from FXO to IP.......................................................................536

25 Manipulation....................................................................................................537

25.1 Configuring Redirect Reasons.............................................................................537

25.2 Configuring Source/Destination Number Manipulation Rules..............................537

25.3 Manipulating Number Prefix.................................................................................543

25.4 SIP Calling Name Manipulations..........................................................................544

25.5 Configuring Redirect Number IP to Tel................................................................547

25.6 Manipulating Redirected and Diverted Numbers for Call Diversion.....................552

25.7 Mapping NPI/TON to SIP Phone-Context............................................................553

25.8 Configuring Release Cause Mapping ..................................................................555

25.8.1 SIP-to-ISDN Release Cause Mapping ..................................................................555

25.8.1.1 Configuring SIP-to-ISDN Release Cause Mapping .............................. 555

25.8.1.2 Fixed Mapping of SIP Response to ISDN Release Reason................. 556

25.8.2 ISDN-to-SIP Release Cause Mapping ..................................................................558

25.8.2.1 Configuring ISDN-to-SIP Release Cause Mapping .............................. 558

25.8.2.2 Fixed Mapping of ISDN Release Reason to SIP Response................. 559

25.8.3 Configuring ISDN-to-ISDN Release Cause Mapping............................................561

25.8.4 Reason Header......................................................................................................563

25.9 Numbering Plans and Type of Number................................................................563

26 Configuring DTMF and Dialing.......................................................................565

26.1 Dialing Plan Features...........................................................................................565

26.1.1 Digit Mapping.........................................................................................................565

26.1.2 External Dial Plan File ...........................................................................................566

26.2 Interworking Keypad DTMFs for SIP-to-ISDN Calls.............................................566

26.3 Configuring Hook Flash........................................................................................568

27 Configuring Supplementary Services ...........................................................569

27.1 Call Hold and Retrieve.........................................................................................569

27.2 Call Pickup...........................................................................................................571

27.3 BRI Suspend and Resume...................................................................................571

27.4 Consultation Feature............................................................................................572

27.5 Call Transfer.........................................................................................................572

27.5.1 Consultation Call Transfer.....................................................................................572

27.5.2 Consultation Transfer for QSIG Path Replacement..............................................573

27.5.3 Blind Call Transfer.................................................................................................573

27.6 Call Forward.........................................................................................................574

27.6.1 Enabling Call Forwarding.......................................................................................575

27.6.2 Call Forward Reminder Ring.................................................................................575

27.6.3 Call Forward Reminder (Off-Hook) Special Dial Tone ..........................................577

27.6.4 Call Forward Reminder Dial Tone (Off-Hook) upon Spanish SIP Alert-Info..........577

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