AJAX GlassProtect Manuel utilisateur

Glass Protect User manual

Glass Protect is a wireless indoor glass break detector recognizing the

sound of shattering the glass at a distance of up to 9 meters. Glass Protect

can operate up to 7 years from a pre-installed battery and has a socket for

connecting a third-party wired detector.

Glass Protect connects to the Ajax security system via the

protected Jeweller radio protocol. The communication range is up to 1,000

meters in line of sight. Also, Glass Protect can be connected to third-party

security systems using the Ajax uart Bridge or Ajax oc Bridge

Plus integration modules.

Users can configure Glass Protect via the Ajax app for mac OS, Windows,

iOS, or Android. The system notifies users of all events through push

notifications, SMS, and calls (if activated).

The user can connect the Ajax security system to the central monitoring

station of a security company.

Functional elements

1. LED indicator

2. Microphone hole

3. Smart Bracket attachment panel (perforated part is required for actuating

the tamper in case of any attempt to dismantle the detector. Don’t break it

out!)

4. External detector connection socket

5. QR code

6. Device switch

7. Tamper button

Operating Principle

Glass Protect uses a sensitive electret microphone to detect the sound of

glass breaking, consisting of a low-frequency hit sound and high-frequency

crashing sound of glass shatters. Such two-stage glass break detection

decreases the risk of false triggering.

Glass Protect detector does not react to the breaking of the film-covered glass: shockproof,

sunscreen, decorative, or any other type of film. To detect the breaking of such kind of glass, we

recommend using the Door Protect Plus wireless opening detector with shock and tilt sensors.

If triggered, Glass Protect immediately transmits the alarm signal to

the hub, activating the sirens (if connected) and notifying the user and

security company.

Connecting

Detector Connection to hub

Before starting connection:

1. Following the hub user guide, install the Ajax app. Create the account, add

the hub, and create at least one room.

2. Switch on the hub and check the internet connection (via Ethernet cable

and/or GSM network).

3. Make sure that the hub is disarmed and does not update by checking its

status in the Ajax app.

Only users with administrator rights can add the device to the hub.

Pairing the detector with hub:

1. Select Add Device in the Ajax app.

2. Name the device, scan or type the QR code (located on the detector body

and packaging), and select the location room.

3. Tap Add —the countdown will start.

4. Switch on the device.

For detection and pairing to occur, the detector should be located within the

coverage area of the wireless network of the hub (at a single protected

object). The connection request is transmitted for a short time: at the

moment of switching on the device.

If the device failed to pair (LED blinks once per second), switch it off for 5

seconds and retry. The detector connected to the hub appears in the list of

devices in the app. The update of the detector statuses in the list depends

on the device ping interval set in the hub settings (the default value is 36

seconds).

Connecting to Third-Party Systems

To connect the detector to a third-party central unit using

the uartBridge or ocBridge Plus integration module, follow the

recommendations in the user manual of the respective device.

States

1. Devices

2. Glass Protect

Parameter

Value

Temperature

Temperature of the detector, measured on the processor and

changes gradually

Jeweller Signal Strength

Signal strength between the hub and the detector

Connection

Connection status between the hub and the detector

Battery Charge

Battery level of the detector, displayed in increments of 25%

Lid

The tamper state, which reacts to the detachment of or damage

to the detector body

Delay when entering, sec

Delay time when entering. The option is available only with a

connected wired detector.

Delay when leaving, sec

Delay time when exiting. The option is available only with a

connected wired detector.

Sensitivity

Sensitivity level of the sensor

Secondary detector

Status of the external detector connection to Glass Protect

Routed Through ReX

Displays the status of using the radio signal range extender ReX

Always Active

Indicates whether the detector is always armed

Firmware

Detector firmware version

Device ID

Device identifier

Settings

1. Devices

2. Glass Protect

3. Settings

Setting

Value

First field

Detector name, can be edited

Room

Selecting the virtual room to which the device is assigned

Delay when entering, sec

Selecting delay time when entering. The option is available only

with a connected wired detector.

Delay when leaving, sec

Selecting delay time on exit. The option is available only with a

connected wired detector.

Delays in night mode

Delay turned on when using night mode

Arm in night mode

If active, the detector will switch to armed mode when using

night mode

Sensitivity

Choosing the sensitivity level of glass break detector:

•High

•Normal

•Low

External contact enabled

If active, the detector registers external detector alarms

Always active

If active, the detector always registers glass breakage

Alert with a siren if glass break

detected

If active, Home Siren and Street Siren are activated when the

glass break detected

Activate the siren if an

additional contact is open

If active, Home Siren and Street Siren are activated in case of an

external detector alarm

Jeweller Signal Strength Test

Switches the detector to the Jeweller signal strength test mode

Detection Zone Test

Switches the detector to the detection area test

Attenuation Test

Switches the detector to the signal fade test mode (available in

detectors with firmware version 3.50 and later)

User Guide

Opens the User Guide for detector

Un pair Device

Disconnects the detector from the hub and deletes its settings

Indication

Event

Indication

Note

Turning on the detector

Lights up green for about one

second

Detector connection to

the hub, ocBridge and uartBridge

Lights up continuously for a few

seconds

Alarm / tamper activation

Lights up green for about one

second

Alarm is sent once in 5 seconds

Battery needs replacing

During the alarm, it slowly lights

up green and slowly goes out

Replacement of the detector

battery is described in

the Battery

Replacement manual

Functionality testing

The Ajax security system allows conducting tests for checking the

functionality of connected devices.

The tests do not start immediately but within a period of 36 seconds when

using standard settings. The test time start depends on the settings of the

detector scanning period (the paragraph on “Jeweller” settings in hub

settings).

Detector functionality testing

Having defined the location of the detector and having fixed the device with

the bundled adhesive tape, test the detection zone.

Glass Protect does not react to clapping!

Testing the detector

Hit the glass with your fist without breaking it. If the detector catches a low-

frequency sound, the LED blinks. Simulate a high-frequency glass

shattering sound for 1.5 seconds after the first hit with a special tool or

hitting a glass with a metal object. After recognizing the sound, the detector

switches off the LED indicator for a second.

To be triggered when the system is armed, the detector needs to recognize sounds in the

following order: low-frequency sound (hit) firstly, then high-frequency sound (glass shattering,

shards). Otherwise, the alarm will not go off.

Switch on/off all the appliances that usually operate in the room:

generators, air conditioners, etc. If this triggers the detector, try to change

the sensitivity or relocate Glass Protect.

Use the sensitivity level, at which the detector correctly passes both test

stages and does not respond to any devices operating in the room.

Installing the device

Selecting the Location

In some cases, the household activity can cause false alarms

The location of Glass Protect depends on its remoteness from the hub, and

obstacles hindering the radio signal transmission: walls, floors, large

objects inside the room.

Check the Jeweller signal level at the installation location

If the signal level is low (one bar), we cannot guarantee the stable

operation of the detector. Take all possible measures to improve the quality

of the signal. At least, move the detector: even a 20 cm shift can

significantly improve the quality of signal reception.

If the detector has low or unstable signal strength even after moving, use

a ReX Radio signal range extender.

Do not install the detector:

1. outside the premises (outdoors);

2. nearby sirens and speakers;

3. nearby any metal objects or mirrors causing attenuation or screening of the

signal;

4. at any places with fast air circulation (air fans, open windows or doors);

5. inside premises with the temperature and humidity beyond the range of

permissible limits;

6. Closer than 1 m to the hub.

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