ZyXEL Communications PRESTIGE 2302RL

P-2302R Series

VoIP Station Gateway

Quick Start Guide

Version 3.60

6/2005

P-2302R Series

Overview

This Quick Start Guide covers the Prestige (P-2302R) and (P-2302RL) models. It explains how to use your

Prestige to make phone calls through the Internet. See your User’s Guide for more information on all features.

The P-2302RL’s lifeline feature adds regular phone services (that do not use the Internet).

The following figure shows your Prestige (A) connected to the modem or router that provides your Internet

connection (B). C is your voice service provider.

This guide is divided into the following sections.

1 Requirements

You need the following:

1Requirements

2Hardware Connections

3Initial Configuration

4Make Calls Through the Internet

5Troubleshooting

Prestige Computer Telephone Broadband Modem or Router

Power Adaptor Telephone Cable Ethernet Cable Note: You should have Internet

access and a voice account

already set up.

P-2302R Series

2 Hardware Connections

1LAN: Connect a computer or an Ethernet switch to this port with an Ethernet cable.

2WAN: Connect a broadband modem or router to this port with an Ethernet cable.

3LINE:(P-2302RL only). Use telephone wire to connect this port to the telephone jack. This is a FXO

(Foreign Exchange Office) port.

4 Phone 1-2: Connect one or more analog telephones to these ports using telephone wire. These are FXS

(Foreign Exchange Station) ports.

5POWER:Use the included power adaptor to connect this power socket to an appropriate power source

(see the User’s Guide for power adaptors by region).

The PWR/VoIP LED flashes during system startup and stays on after the system self-tests are successful. The

WAN and LAN LEDs turn on if the WAN and LAN ports are properly connected (they flash when sending or

receiving data).

P-2302R Series

3 Initial Configuration

In this section you will access your Prestige and configure it for Internet access and making phone calls

through the Internet. Instructions are also provided for configuring the P-2302RL to make regular calls.

1Launch your web browser. Enter “192.168.1.1” as the web site address.

2Click Login. See Section 5.1 on page 10

if this screen does not open.

3Type a new password (and retype it to confirm) and click

Apply. Otherwise click Ignore.

The web configurator MAIN MENU screen displays.

4Click WIZARD

SETUP.

P-2302R Series

3.2 Internet Access Setup

If you were given Internet access settings, enter them in the fields. Otherwise leave the default settings and

just click Next.

Note: This screen varies depending on the encapsulation you use.

3.1 General Setup (Optional)

This screen is optional. You can just click

Next.

System Name is for identifying the Prestige.

You can enter your computer's "Computer

Name".

Domain Name: Manually enter a domain

name if you want to. You can also leave it

blank or set to whatever may have displayed

automatically.

3.2.1 Ethernet

Service Type: Use Standard unless you were given

a Road Runner type.

The following apply with the Road Runner service

types.

User Name

Password

P-2302R Series

3.2.2 PPP over Ethernet

If you are not using Ethernet encapsulation and are

given a username and password, you are using PPP

over Ethernet encapsulation. Enter the information

provided.

Select Nailed-Up Connection when you want your

connection up all the time (this could be expensive if

your ISP bills you for Internet usage time instead of a

flat monthly fee).

To not have the connection up all the time, specify an

idle time-out period (in seconds) in Idle Timeout.

3.3 WAN IP Address and DNS Server

Settings

If you were given IP address and/or DNS server

settings, enter them in the fields.

Otherwise leave the default settings and just click

Next.

P-2302R Series

3.4 SIP Account 1 Setup

Note: You should have a voice account already set up.

Fill in the fields with information from your voice service provider. Leave the default settings in fields for which

no information was provided (except if otherwise specified).

Note: This screen configures SIP account 1. See the User’s Guide for details on using the VoIP

screens to configure SIP account 2.

If you have a SIP account like 1234@VoIP-

provider.com,“1234” would be the SIP

Number and “VoIP-provider.com” would be

the SIP Service Domain.

have no registrar server information, copy

what you entered in the SIP Server

Address/Port fields.

Voice Compression Type: Use the setting

you were given, otherwise leave the default

setting.

NAT Passthrough Type: Use NONE unless

you were told to use a STUN or outbound

proxy server.

Server Address/Port: Enter the STUN or

outbound proxy server’s information.Ignore

these fields if you selected NONE for the NAT

Passthrough Type.

Country Code: Select the country where

your Prestige is located.

Click Finish.

The PWR/VoIP LED turns orange after the

Prestige registers your SIP account.

P-2302R Series

3.5 Speed Dial Configuration

Click PHONE BOOK in the navigation panel

and then Speed Dial.

Speed dial provides shortcuts for dialing

frequently used (VoIP) phone numbers.

You can use speed dial entries for peer-to-

peer calls or SIP numbers that use letters.

Select a speed dial key combination.

Enter the SIP number of the party you will

call and a name to identify them.

Select Use Proxy if calls to this party use

your SIP account.

Select Non-Proxy (Use IP or URL) if calls to

this party use a different SIP server or go

directly to the callee’s VoIP phone (peer-to-

peer). Enter the SIP server’s or the party’s IP

address or domain name.

Click Add.

P-2302R Series

4 Make Calls Through the Internet

Dial a numerical SIP number (like “12345” for example) on your phone’s keypad.

Use speed dial entries for peer-to-peer calls or SIP numbers that use letters. Dial the speed dial entry on your

telephone’s keypad.

Use your voice service provider’s dialing plan to call regular telephone numbers.

3.6 Lifeline Configuration (P-

2302RL)

Click PHONE BOOK in the navigation panel

and then Lifeline.

PSTN Pre-fix Number: If you want to make

a regular call when the PWR/VoIP LED is

orange, dial the prefix number that you

configure here and the phone number.

If the PWR/VoIP LED is green or off, make

regular calls without a prefix number.

Relay to PSTN: Enter phone numbers that

should use the regular phone service

(without the prefix number). Do this for

emergency numbers. The numbers must be

for regular phones (not VoIP phones).

Click Apply.

P-2302R Series

5 Troubleshooting

5.1 Set Up Your Computer’s IP Address

This section shows you how to set your Windows NT/2000/XP computer to automatically get an IP address.

This ensures that your computer can with your Prestige. Refer to your User’s Guide for detailed IP address

configuration for other Windows and Macintosh computer operating systems.

1In Windows XP, click start, Control Panel. In Windows 2000/NT, click Start, Settings, Control Panel.

2In Windows XP, click Network Connections. In Windows 2000/NT, click Network and Dial-up

Connections.

3Right-click Local Area Connection and then click Properties.

PROBLEM CORRECTIVE ACTION

None of the LEDs turn

on when you connect

the Prestige’s power.

Make sure that you have the correct power adaptor connected to the Prestige and an

appropriate power source. Make sure that the power source is turned on. Check all cable

connections.

If the LEDs still do not turn on, you may have a hardware problem. In this case, you

should contact your local vendor.

Cannot access the

Prestige from my

computer.

Check the cable connection from your computer to the Prestige.

Make sure your computer’s IP address is in the same subnet as the Prestige’s IP address

(see Section 5.1 on page 10).

Make sure your computer’s Ethernet adapter is installed and functioning properly.

Cannot access the

web configurator.

If the Prestige’s IP address has changed, then enter the new one as the URL.

Use Internet Explorer 6.0 and later or Netscape Navigator 7.0 and later with JavaScript

enabled.

Make sure you enter the password correctly (the field is case sensitive).

If you’ve changed the Prestige’s password and forgotten it, use the RESET button. Press

the button in for about 10 seconds (or until the PWR LED starts to blink), then release it.

It returns the Prestige to the factory defaults (password is 1234, LAN IP address

192.168.1.1 etc.; see your User’s Guide for details).

Cannot access the

Internet.

Verify the Internet connection settings in the wizard. Make sure you entered the correct

user name and password if you are using PPPoE.

There is no dial tone. Check the telephone connections.

You can test the telephone wire by using it to connect a telephone to a regular telephone

outlet and checking for a dial tone.

The dial tone beeps

(pulses).

I can’t make calls.

Make sure you have the wizard screens properly configured.

You can also check the Prestige’s IP addresses and SIP account 1’s registration status in

the Maintenance Status screen. The dial tone will be steady (and you should be able to

make calls) after the SIP account is registered.

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