Zte WF721 Manuel utilisateur

ZTE WIRELESS HOME

PHONE BASE

USER GUIDE

HOW IT WORKS

INTRODUCTION

Thank you for choosing Consumer Cellular!

We know you’re excited to use your new Wireless Home Phone

Base and this short guide will help you get familiar with it, so

you can start using it as soon as possible. Each section includes

instructions and pictures to make it easy to start using your

device. If you would like to learn more, turn to the back of this

guide where you’ll ﬁnd the CONTACT US section. We’re always

happy to help you!

We hope you enjoy your new Wireless Home Phone Base.

Need More Information?

Visit our website at ConsumerCellular.com/Support

Call us at (800) 686-4460

Introduction

How It Works

Getting to Know Your Device

Initial Set-Up

Calling Features

Voicemail and Message Retrieval

Home Answering Machines

About Your Service

Important Device and Service Information

Frequently Asked Questions

Troubleshooting

Speciﬁcations

Safety Instructions

Radio Frequency (RF) Energy

FCC Compliance

Warranty and Returns

Helpful Tips

4–5

6–8

9–10

11–12

14–15

16–17

18–20

21–25

27–28

32–33

TABLE OF CONTENTS

HOW IT WORKS

The Wireless Home Phone Base uses Consumer Cellular

service to provide phone service to your cordless or corded

home phone(s). Place it anywhere in your house where you

have a wireless signal. It does not require the use of a home

phone wall jack like traditional home phone service.

BEFORE YOU BEGIN

Your device works exclusively with Consumer Cellular service

and does not use home phone wall jacks.

Your device should be located:

• Where you have a strong cellular signal, typically near a

window or outside wall. Signal strength may vary in dierent

parts of your home

• Near an electrical wall outlet

Select which phone you will use with the

Wireless Home Phone Base:

• A cordless phone system with multiple handsets should be

used to place phones throughout your home

• If using a single, corded phone, unplug it from the wall jack

GETTING TO KNOW YOUR DEVICE

Power

Battery cover Icon key

Voicemail

Battery

charge

Signal

strength

• Solid green: On

• Light o: No power

• Blinking green: New message waiting

• Light o: No new messages

• Solid green: High

• Solid yellow: Medium

• Solid red: Low

• Blinking light (any color): Battery currently in use

• Rapid blinking red: No battery installed

• Light o: No charge

• Solid green (1–5 bars): Signal strength (low to high)

• Blinking red: Check SIM card

• Light o: No service

123 4

On/O switch Phone ports

Service port

Antenna

Power input

GETTING TO KNOW YOUR DEVICE

LED INDICATORS

BACK OF UNIT

BOTTOM OF UNIT

Antenna

INITIAL SETUP

CONNECT THE POWER CORD

Insert the small end of the

power cord into the Power

Input port on the back of

your device.

Plug the power cord into an

electrical wall outlet that is not

Slide the On/O Switch to

the On position.

CHECK THE

WIRELESS SIGNAL

Raise the Antenna to an

upright position and check the

signal strength. More green

bars indicate a stronger signal.

Your device can be relocated

in your home for best

performance.

INITIAL SETUP

INSERT THE BATTERY

INSTALL THE BATTERY COVER

The battery must be installed at all times for your Wireless

Home Phone Base to operate properly, even when plugged

into a power source. It may take 5 hours to fully charge. The

battery will charge inside the device while connected to a

power supply.

NOTE:

CALLING FEATURES

INITIAL SETUP

CALLING FEATURES

MAKING CALLS

Using a phone connected to the Wireless Home Phone Base

allows you to place and receive calls as you normally would.

The Wireless Home Phone Base supports both cordless and

corded phone dialing methods.

CALL WAITING

You will hear two tones if someone calls while you are

already on a call.

To hold the current call and accept the waiting call, press

the Flash (Phone/Talk) key on your phone. You can press

the Flash (Phone/Talk) key at any time to switch back and forth

between calls.

To clear the current call and accept the waiting call, enter 1 and

press the Flash (Phone/Talk) key.

To reject (User Busy) the waiting call, enter 0 and press the

Flash (Phone/Talk) key.

CONNECT THE

DEVICE TO A PHONE

Important: Before you begin,

unplug your phone from your

home phone wall jack.

Plug your phone into the

Phone 1 Port on the Wireless

Home Phone Base, using

your existing phone cable or

the included phone cable.

ACTIVATE DEVICE

AND PLACE A TEST CALL

After connecting your device,

call us at (888) 213-5349 to

begin the activation process.

If you are not transferring

your home phone number,

you do not need to call

to activate.

For best results, if using

a cordless phone, place

the cordless phone base

approximately 12 inches

from the device.

To ensure your device is

working, you can place a

test call free of charge to our

test line at (888) 460-8781.

12"

You will always need to dial full 10 digit phone numbers,

even for local calls.

REMINDER:

VOICEMAIL AND MESSAGE RETRIEVAL

CALLING FEATURES

VOICEMAIL AND MESSAGE RETRIEVAL

Voicemail is just like a virtual answering machine, and it comes

free with your Wireless Home Phone Base service. When you

miss a call or choose not to answer, calls are sent to your

voicemail the same way they would be sent to your answering

machine. Follow the steps below to set-up and use your voicemail.

VOICEMAIL SETUP

Press 1 on any home phone connected to the Wireless

Home Phone Base and wait 4 seconds to connect to your

Consumer Cellular voicemail.

Simply follow the voice prompts to complete set-up.

To enable remote voicemail retrieval and for added security,

be sure to create a password during set-up.

MESSAGE WAITING

There are two indicators to let you know that you have received

a new voicemail message.

The Voicemail icon on the Wireless Home Phone Base (shown

below) will blink when a new voicemail message is waiting.

You will also hear an intermittent dial tone on any connected

phone handset before placing a call if any new voicemail

messages are waiting.

THREEWAY CALLING

While on an existing call, press the Flash (Phone/Talk) key on

your phone to put the ﬁrst party on hold. When you hear a dial

tone, dial the second party’s number (wait for up to 4 seconds).

When the second party answers, press the Flash (Phone/Talk)

key again to complete the three-way connection.

If the second party does not answer, press the Flash (Phone/

Talk) key to end the connection and return to the ﬁrst party.

Voicemail icon

If your phone does not have a Flash (Phone/Talk)

key, use the o-hook mechanism supported by your

phone instead.

NOTE:

HOME ANSWERING MACHINES

VOICEMAIL AND MESSAGE RETRIEVAL

HOME ANSWERING MACHINES

Use of home answering machine systems is not recommended

as some systems may not be compatible with the Wireless

Home Phone Base.

If you choose not to use the voicemail provided by the Wireless

Home Phone Base, you can use your home answering machine

by plugging it into the Phone 2 Port on the back of the Wireless

Home Phone Base.

Then, set your answering machine to pick up calls in fewer rings

than the voicemail service, which is set to 4 rings by default.

RETRIEVING MESSAGES

To retrieve voice messages, press 1 on any home phone

connected to the Wireless Home Phone Base and wait 4

seconds to connect to your Consumer Cellular voicemail box.

Simply follow the voice prompts to listen to and manage your

messages. Alternately, you may dial your 10-digit home phone

number to access your voicemail box.

REMOTE RETRIEVAL

To retrieve voicemail messages from a phone not connected

to the Wireless Home Phone Base, dial the number associated

with your Wireless Home Phone Base service.

When voicemail picks up, press the Star key (*).You will then

be prompted to enter your password.

Simply follow the prompts to listen to and manage your

voicemail messages.

Home Phone Answering Machine

Phone 1 Port Phone 2 Port

ABOUT YOUR SERVICE

COVERAGE AREA

Your Consumer Cellular plan covers calls to and from

anywhere in the United States (including Puerto Rico and

U.S. Virgin Islands) with no long distance or roaming charges.

TRANSFERRING A PHONE NUMBER

Transferring a landline phone number to the Wireless

Home Phone Base is typically completed within 5 days.

Outgoing calls can be made immediately using the device,

however incoming calls will continue through your old service

until the transfer is complete.

It is recommended that a phone be kept connected to your

existing home wiring or prior service to continue to receive

incoming calls until the transfer is complete.

To check the status of your transfer, please call

Consumer Cellular customer support at (800) 686-4460.

INTERNATIONAL CALLING

To make an international call using your Wireless Home

Phone Base, please dial: (401) 537-2523 and follow the

prompts. Our international rates start at just 4 cents per minute

plus standard usage fees.

For more information about our international rates please visit

ConsumerCellular.com/Int

ABOUT YOUR SERVICE TTY SUPPORT

TTY (Text Telephony) and TDD (Telecommunications Device for

the Deaf) are supported by the Wireless Home Phone Base. In

order to use the TTY network, you must have a TTY-compatible

phone and be in TTY mode. Note that most digital wireless

devices are TTY-compatible.

Dial *983*889*n# to set the TTY mode.

• n = 0: TTY o mode. The standard voice speaking mode and

listening mode. This is the default setting.

• n = 1: TTY full mode. Transmit and receive the TTY characters.

• n = 2: VCO mode. Receive TTY characters but transmit by

speaking into the speaker.

• n = 3: HCO mode. Transmit TTY characters but receive by

listening to the receiver.

IMPORTANT DEVICE AND SERVICE INFORMATION

E911 SERVICE

For emergency calls, you may have to provide your location

address to the 911 operator.

POWER OUTAGES

The Wireless Home Phone Base has a battery in the event

of a power outage with talk time of approximately 3 hours

depending on environmental factors. However, a landline

phone requiring separate electric power to operate (e.g.,

cordless phones) connected to a Wireless Home Phone Base

will not place or receive calls (including 911 calls) during a

power outage.

If you experience a power outage and your battery is fully

depleted, it will be necessary to restart your device when

power is restored by sliding the On/O switch o and on.

DEVICE COMPATIBILITY

The Wireless Home Phone Base is not compatible with data

or messaging services, home security systems, fax service,

medical alert systems, medical monitoring systems, credit card

machines, IP/PBX Phone systems, or dial-up Internet service.

May not be compatible with your DVR/Satellite systems, please

check with your provider. DSL customers should contact

their provider before transferring a phone number to ensure

uninterrupted DSL Internet service.

The Wireless Home Phone Base cannot be used to make 500,

700, 900, 976, 0+ collect, operator assisted, or dial-around calls

(e.g. 1010-XXXX).

IMPORTANT DEVICE AND SERVICE INFORMATION

INHOME WIRING

Interconnecting to home telephone wiring is not necessary,

but is possible; however, it is not recommended unless you

possess sucient knowledge of electrical systems. Use with

home wiring requires the physical disconnection from other

services, including the landline coming into your home. Use

of a qualiﬁed licensed electrician is highly recommended.

Improper installation may result in phone equipment damage

or even a ﬁre.

FREQUENTLY ASKED QUESTIONS

What kind of phone do I need to work with the Wireless

Home Phone Base?

Most standard touch-tone phones may be used. Rotary phones

are not supported. Cordless phone systems provide the most

ﬂexibility and allow you to easily place additional handsets

throughout your home. Cordless phone systems still need to be

plugged into a power outlet.

During a power outage, a standard corded phone which doesn’t

require electrical power is needed.

How do I install my Wireless Home Phone Base?

Refer to pages 6-8 of this guide for the most common installation

methods. Other helpful information:

• Installation near a window or outside wall is strongly

recommended to ensure the strongest possible wireless

signal in order to maximize voice quality.

• If your voice quality is unacceptable, your device may not

have sucient signal strength (green bars). You may need

to relocate the device to another area of your home with a

stronger wireless signal.

Will my Wireless Home Phone Base work in areas with no or

low wireless signal strength?

A strong wireless signal (three to ﬁve green bars) is

recommended for optimal performance. A moderate signal

(one to two green bars) may be sucient. If you do not see

three to ﬁve green bars, you may want to choose an

alternate location.

FREQUENTLY ASKED QUESTIONS Does the Wireless Home Phone Base support data or text

messaging?

No, only voice services are supported.

Why don’t I see the name of the caller on Caller ID?

The Wireless Home Phone Base, similar to other wireless

devices, supports calling number identiﬁcation.

However, contact names stored on your cordless home phone

may display for incoming calls.

Do I need broadband Internet service for the Wireless Home

Phone Base to work?

No, the service is provided through the Consumer Cellular

wireless network.

Can I move my Wireless Home Phone Base and use it in

another location?

Yes, you can use your device anywhere in the U.S. where

Consumer Cellular is authorized to provide wireless services.

All you need is an available wireless signal and power outlet.

When I dial a seven-digit number using the Wireless Home

Phone Base, I get a message that the number cannot be

completed as dialed. Does the Wireless Home Phone Base

support seven-digit dialing?

The Wireless Home Phone Base requires 10-digit dialing for

domestic calls in most areas.

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