Wilson Electronics WilsonPro A500 Manuel utilisateur

User Manual

A WILSON ELECTRONICS, LLC COMPANY

WilsonPro A500

Cellular Signal Booster

Package Contents 1

STEP 1: Preparation 2

STEP 2: Find The dBm Reading On Your Phone

STEP 3: Measure Signal Strength For Inside Antenna

STEP 4: Measure Signal Strength For Outside Antenna 5

STEP 5: Temporarily Mount The Outside Antenna 6

STEP 6: Connect The System 7

STEP 7: Compare Results 8

STEP 8: Permanently Mount The Outside Antenna 9

STEP 9: Permanently Mount The Inside Antenna 11

STEP 10: Route & Secure The Cable 12

Test System: Lights 13

Speciﬁ cations 15

Safety Guidelines 16

Warranty 18

______

Index

WilsonPro A500 CELL PHONE SIGNAL BOOSTER

________

Package

Contents

WilsonPro

A500

2x Pole Mount

Bracket

Wall Mount

Bracket

Inside

Antenna

Outside

Antenna

2x Coax

Cables

Power

Supply

This device may be operated ONLY in a ﬁ xed location for in-building

use. The signal booster unit is designed for use in an indoor,

temperature controlled environment (< 100 degrees Fahrenheit)

Window

Entry Cable

2CELL PHONE SIGNAL BOOSTER WilsonPro A500

______

Step 1: Preparation

NOTE: These instructions will walk you through a “soft” install process to ﬁ nd the

optimal locations for the inside and outside antennas, then through the process of the

permanent installation.

You Will Need (tools not included)

Make sure the following materials are prepared and ready for your installation.

3 to 4 hours

2 people (a person to help with antenna calibration)

 Ladder

 Phillips-head screwdriver

 10mm open-end wrench or adjustable wrench

 Drill (if routing cable through wall)

 Mounting Option A10” diameter pole (#BT512631) or an existing pole

 Recommended: Power Strip

WilsonPro A500 CELL PHONE SIGNAL BOOSTER

______

Step 2: Find The dBm

Reading On Your Phone

Dial *3001#12345#* then press Call.

1 Hold down power button until you see 'Slide to Power Off'.

2 Then release the power button.

3 Hold the Home button until your main screen appears.

iPhone®

Android™

If you want to check 3G/1x but your iPhone is picking up 4G/

LTE signal, go to Settings>Cellular>Cellular Data Options>En-

able LTE>Select O .

After you system is set up, you can go back to the dots signal

by once again dialing *3001#12345#* then pressing call.

When the menu comes back up, tap “phone” in the top left

corner of your phone.

iOS 11 no longer displays the decibel (dBm) reading in ‘Field

Test Mode’. Tip: Using the bar indicator on your cell phone can

assist you in finding the strongest signal direction as well a

placing calls in different locations. For changes/updates on

this issue, periodically go to weboost.com/signalstrength.

Settings > About Phone > Status or Network > Signal Strength

or Network Type and Strength (exact options/wording

depends on phone model)

iPhone®

iOS 11 - current

Visit: www.weboost.com/blog/how-to-test-signal-

strength-on-your-phone

Apps to Measure Signal Strength:

iPhones

•OpenSignal is a free app that allows you to run a test of your iPhone’s true speed

•Speedtest by Ookla is another free app

Android users: do a signal strength test and network speed test.

•Network Cell Info Lite, available for free on the Google Play store, provides nearly

real-time monitoring of cellular and WiFi signals

4CELL PHONE SIGNAL BOOSTER WilsonPro A500

______

Step 3: Measure Signal

Strength For Inside

Antenna Placement

Having an accurate measurement of signal strength in decibels (dBm) is crucial

when installing your system. Decibels accurately measure the signal strength you

are receiving. Test both 3G and 4G signal for best results by turning the LTE o in

the carrier settings of your device.

SIGNAL STRENGTH EXCELLENT GOOD FAIR POOR DEAD ZONE

3G/1x

(typically voice) -70dBm -71 to -85dBm -86 to -100dBm -101 to -109dBm -110dBm

4G/LTE

(typically data) -90dBm -91 to -105dBm -106 to -110dBm -111 to -119dBm -120dBm

Turn o your cell phone’s WiFi to ensure you

are checking the cellular connection. The dBm

reading will be refreshed every 30-60 seconds.

Want faster results? Once you have a reading,

turn on airplane mode. Wait 15 seconds.

Turn o airplane mode. The signal strength

reading is refreshed.

Walk around your home/o ce taking signal

strength readings until you ﬁ nd the area that has

the weakest reception, or number farthest away

from zero. For example -100 is a weaker signal

than -80.

Weakest Signal Number:___________

Weakest Signal Location: ___________

Place your Inside Antenna in this poor signal area

on the ﬂ oor and against the wall where you will

mount it. For best results, keep the inside antenna

more than 18 inches away from the booster.

WilsonPro A500 CELL PHONE SIGNAL BOOSTER

______

Step 4: Measure Signal

Strength For Outside

Antenna Placement

This is the most critical step of the installation

process because it will determine the overall

performance of the booster system. Using the

same method as Step 3, ﬁ nd the place with the

strongest signal (number closest to zero) on the

outside of your home.

The further apart the Inside Antenna is located

from the Outside Antenna, the better. To

determine the best location for your Outside

Antenna, note the dBm reading in a variety of

locations.

Note: The Outside Antenna must be at least 6

meters vertical or 15 meters horizontal from the

Inside Antenna for best performance. Make sure

the Inside Antenna and outside Antennas are

facing away from each other.

6CELL PHONE SIGNAL BOOSTER WilsonPro A500

______

Step 5: Temporarily Mount

The Outside Antenna

Use one of the two options to mount the

outside antenna on the side of the house with

the strongest signal.

A Option (Best)

B Option (Good)

Note: The Outside Antenna must be at least 6

meters vertical or 15 meters horizontal from the

Inside Antenna for best performance. Make sure

the Inside Antenna and outside Antennas are

facing away from each other.

WilsonPro A500 CELL PHONE SIGNAL BOOSTER

______

Step 6: Connect The System

Connect the supplied Coax Cable to end of

booster labeled Inside Antenna.

Power up the Booster.

To protect Booster from power surges, connect

to a power strip.

Connect the supplied Coax Cable to end of

booster labeled Outside Antenna.

If you choose to bring the cable in through

a window, you can use the ﬂ at Window

Entry Cable to connect the two 15 feet cable

sections. You can use this option during set-up

and/or permanently if you don’t want to drill

holes through your wall.

Window Entry Cable

Outside

Antenna

Inside

Antenna

8CELL PHONE SIGNAL BOOSTER WilsonPro A500

______

Step 7: Compare Results

Using the ﬁ eld test mode described in step 3, measure the new signal

strength and write it down here ___________.

Compare this number with the original reading you took in the same part of the house.

If the number is higher (closer to zero) than the original reading without booster, your

booster is working. If it is not, look at the lights on the booster and the section at the

end of this manual “Test System: Lights”.

Did you know a signal increase in just

3dB is 2 times the power and signal ampliﬁcation!

Distance from Cell Tower

CELL

TOWER

Signal Strength

GOOD

Signal Strength

POOR

Signal Strength

DEAD ZONE

Signal Strength

EXCELLENT

Signal Strength

FAIR

3G/1x

4G/LTE

-70dBm

-90dBm

-75dBm

-100dBm

-90dBm

-108dBm

-105dBm

-115dBm

-110dBm

-120dBm

DECIBEL GAIN POWER INCREASE

3dB 2 times the power and signal ampliﬁ cation

6dB 4 times the power and signal ampliﬁ cation

10dB 10 times the power and signal ampliﬁ cation

12dB 16 times the power and signal ampliﬁ cation

20dB 100 times the power and signal ampliﬁ cation

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