Wilson Electronics MobileMaxx 3G 460011 Manuel utilisateur

Need help? www.WilsonElectronics.com Tech Support 866-294-1660

Mon.- Fri. Hours: 7 am to 6 pm MST

MobileMaxx 3G™

Cellular Signal Booster

460011

2Need help? www.WilsonElectronics.com Tech Support 866-294-1660

Mon.- Fri. Hours: 7 am to 6 pm MST

Contents

Package Contents ......................................................3

Optional Accessories ...................................................3

Before Getting Started ..................................................3

Quick Install ...........................................................3

Understanding the Lights................................................5

Additional FAQ.........................................................5

Safety Guidelines ......................................................7

Signal Booster Specifications ............................................8

Guarantee and Warranty........................................ Back Cover

Installation Instructions for the Following Wilson Electronics Signal Boosters:

MobileMaxx 3G SmarTech ™Signal Booster

Model # 460011 FCC ID: PWO460011 IC: 4726A-460011

The term “IC” before the radio certification number only signifies that Industry Canada technical specifications were met.

! !

THE ALUMINUM CASING OF YOUR SIGNAL BOOSTER

WILL ADJUST TO THE TEMPERATURE OF ITS

ENVIRONMENT, BUT IS DESIGNED TO PROTECT THE

SIGNAL BOOSTER TECHNOLOGY. FOR EXAMPLE, IN THE SUMMER,

THE SIGNAL BOOSTER CASE MAY BE AS HOT AS 150 DEGREES

INSIDE YOUR VEHICLE. THESE HIGH TEMPERATURES WILL NOT

DAMAGE THE SIGNAL BOOSTER, NOR DO THEY POSE A FIRE

RISK TO THE VEHICLE. AGAIN, BE SURE TO PLACE YOUR SIGNAL

BOOSTER IN A LOCATION WITH ADEQUATE VENTILATION AND AWAY

FROM DIRECT SUNLIGHT OR MOISTURE.

THE MobileMaxx 3G SIGNAL BOOSTER

MAY REMAIN ON, IN VEHICLES

WHOSE 12V DC POWER SOURCES

DO NOT AUTOMATICALLY SHUTDOWN WHEN THE

VEHICLE IS TURNED OFF. THIS COULD RESULT IN

DISCHARGING THE VEHICLES BATTERY IN ONE

TO TWO DAYS.

Need help? www.WilsonElectronics.com Tech Support 866-294-1660

Mon.- Fri. Hours: 7 am to 6 pm MST

Before Getting Started

Before you install your MobileMaxx 3G

Booster and start enjoying improved

cellular reception please do the following:

1. Read through all the installation

steps. This will help you know what to

expect from start to nish.

2. Watch the YouTube video

demonstrating the MobileMaxx 3G

Signal Boost installation at:

wilsonelectronics.com/Mobile3Gvideo.

3. Familiarize yourself with all materials

in your product package. This will

allow you to know which pieces are

referenced in the instructions.

Quick Install

You can install your MobileMaxx 3G

Signal Booster in your vehicle using the

following steps. NOTE: Before completing

your installation, create a “soft” installation

by putting the components of your

MobileMaxx 3G Signal Booster in place

and testing the operation before mounting

equipment.

1. Install the Outside Antenna. Select a

location on top of the car that is:

• Near the center of the vehicle’s roof.

• At least 12 inches from any other

antennas.

• Free of obstructions.

• At least 6 inches from any windows

(including sunroofs).

Kit Configuration

Wilson Electronics manufactures a wide variety of antennas to help you customize your Signal Booster for your specific application.

See your dealer or visit www.WilsonElectronics.com for more information.

Package Contents

Power Supply

12V / 3.3A

(2D9938)

12” Mag Mount

w/12.5’ RG174

(311125)

Slim Low Profile

w/10’ RG174

(301152)

Signal Booster

Refer to page 6 for additional Antenna Kit Options

Marine

Antenna

(311130-5810)

Mini-Mag

Antenna

(301126) Trucker

Antenna

(311133)

NMO Antenna

(314203-5810)

Optional Antenna Kits

4Need help? www.WilsonElectronics.com Tech Support 866-294-1660

Mon.- Fri. Hours: 7 am to 6 pm MST

• At least 8 inches from any people.

The Outside Antenna must be

installed vertically on a metallic

surface.

2. Run the Outside Antenna cable into

the car. The cable is strong enough

that it may be shut in most vehicle

doors without damaging the cable.

For a cleaner look, carefully pull down

the door seal, run the cable under

the seal, and push the seal back into

place. This method reduces wear

on the cable as the door opens and

closes.

3. Install the Low-Prole Inside Antenna.

• Identify a place on the right side of

the driver’s seat to mount the Inside

Antenna. The location should be at

least 18 inches but no more than

36 inches from where the cellular

device will be used.

• Install the Inside Antenna at the

same angle as the cell phone when

held in use or near the laptop’s

cellular data card to maximize signal

strength.

For a more professional look, you

can install the Inside Antenna

underneath a car seat cover or

upholstery.

• When you have tested the

functionality of your Signal Booster,

mount the Inside Antenna by peeling

off the backing of the Velcro®and

attach it to your selected location

on the seat and secure the Inside

Antenna.

4. Place and connect the MobileMaxx

3G Signal Booster.

• Select a location for the Signal

Booster that is free from excessive

heat, direct sunlight and moisture

and that has proper ventilation.

Good locations include underneath

a seat or under the dashboard.

• Connect the wire from the Outside

Antenna to the port labeled “Outside

Antenna” on the Signal Booster.

Power

Adapter

From Outside

Antenna

From Inside

Antenna

• Connect the wire from the Inside

Antenna to the port labeled “Inside

Antenna” on the Signal Booster.

• Plug the power adapter into

vehicle’s 12V DC power supply

and attach the cord to the side of

Power Booster labeled “Power.”

NOTE: Do NOT connect the power

to the Signal Booster until you have

connected both the Inside and

Outside Antennas.

• Power up your Signal Booster by

ipping the switch on the back of

the DC power adapter on. A red

light should appear on the power

adapter.

Note: The MobileMaxx 3G Signal Booster

may remain on, in vehicles whose 12V

DC power sources do not automatically

shutdown when the vehicle is turned

off. This could result in discharging the

vehicles battery in one to two days.

Note: Some 12V DC power sources are

shut down when the vehicle ignition is

turned to off. Refer to your vehicle owners

manual for specics related to your

vehicle.

Note: The aluminum casing of your Signal

Booster will adjust to the temperature of its

environment, but is designed to protect the

Signal Booster technology. For example,

in the summer, the Signal Booster case

Need help? www.WilsonElectronics.com Tech Support 866-294-1660

Mon.- Fri. Hours: 7 am to 6 pm MST

Blinking Red: If one or more of the lights

on the Signal Booster are blinking red,

this means that the Signal Booster has

shutoff due to close proximity to the mobile

device. Increase the distance between the

mobile device and the Inside Antenna until

the light is no longer ashing red. Contact

Wilson Electronics Technical Support Team

for assistance.

Green light: A green light indicates the

MobileMaxx 3G Signal Booster is working

properly.

If you have additional questions about

the operation of your MobileMaxx 3G

Signal Booster, please contact the Wilson

Electronics technical support team at

866-294-1660 or email

[email protected].

Additional FAQ:

What hours can I contact tech support?

Technical Support can be reached from 7:00am

to 6:00pm MST, by calling (866-294-1660), or by

email, at [email protected]

How does weather affect the performance of

my outside antenna?

Water vapor (e.g. rain, fog, snow or other

precipitation) creates an effective lter to cellular

signal. In times of heavy precipitation, you may

see less performance.

What’s the difference between the 800 MHz

and the 1900 MHz bands? How do I know

which MHz band my cell phone uses?

The MobileMaxx 3G works with all major North

American cellular providers on the 800 & 1900

MHz frequencies. Traditionally, 800/1900MHz are

associated with voice and 3G data; while 700MHz

and 1700/2100MHz are associated with 4G data.

may be as hot as 150 degrees inside your

vehicle. These high temperatures will

NOT damage the Signal Booster, nor do

they pose a re risk to the vehicle. Again,

be sure to place your Signal Booster in a

location with adequate ventilation and away

from direct sunlight or moisture.

Troubleshooting &

Understanding Lights

The lights on the top of the Signal Booster

indicate whether the system is working

or if there are problems. The light on the

left is the power light. The other two lights

indicate the operation of 800 MHz and

1900 MHz signals, respectively. Take the

following steps based on the indicator light

color when using the Signal Booster.

Lights off: If the lights are not on:

• Check connections on the power

supply to see that it is rmly plugged

into both the Signal Booster and the

power source.

• If using a DC power supply in your

vehicle, ensure the power supply is

properly inserted. Then check the

12 volt power from the car socket

and the fuse. Replace the fuse if

necessary.

Red light: A red light indicates oscillation is

occurring. Oscillation is similar to feedback

between a microphone and speaker. When

oscillation occurs, the Signal Booster will

power down to protect the cell tower. To

eliminate oscillation, the Outside Antenna

needs to be moved farther from the Inside

Antenna. Move the Outside Antenna on the

roof to the rear of the car, but at least 8 to

12 inches from the rear or side windows.

Disconnect the power from the Signal

Booster, then reconnect the power to reset

the Signal Booster.

Move to

rear of car

Disconnect

the power

We recommend visiting www.wirelessadvisor.com

(United States) or http://bit.ly/1mQf2Gl (Canada)

for information regarding the frequency band

used by your cell service provider in a specic

geographical location.

Carrier Frequency Use

6Need help? www.WilsonElectronics.com Tech Support 866-294-1660

Mon.- Fri. Hours: 7 am to 6 pm MST

INSIDE ANTENNA OPTIONS

Slim Low Profile

301152 - w/ 10’ RG174

Low Profile

311106 - w/ 10’ RG58

OUTSIDE ANTENNA OPTIONS

Mini-Mag

301126 w/ 12.5 RG174 cable- SMA

301113 w/ 12.5 RG174 cable - FME

12” Mag Mount

311103 w/ 12.5’ RG174

311125 w/ 12.5’ RG174

311128 w/ 12.5’ RG174

314202 w/ 12.5’ RG174

Trucker Antenna

311701 w/10.5’ RG58

Trucker Antenna

311119 w/13.5’ RG58

311133 w/13.5’ RG58

Marine Antenna

311130-5810 w/10.5’ RG58

Glass Mount

311102 w/14’ RG58

311114 w/14’ RG58

NMO Antenna

Kit 314203-5810

• 800/900/1900 NMO Antenna

• 10’ RG58 Cable

Kit 311104-17410

• 800/1900 NMO Antenna

• 10’ RG174 Cable Kit 311104-40015

Kit 311112-17410

• 800/1900 NMO Antenna

• 10’ RG174 Cable

Kit 314203-17410

• 800/900/1900 NMO Antenna

• 10’ RG174 Cable

Fixed Antenna Kit

Options

INSIDE ANTENNA OPTIONS

Kit 309900-50N

• 2- Wall Panel antennas

• 1- 50 ohm 3-Way Splitter

Kit 309905-50N

• 3- Wall Panel Antennas

• 3- 2-Way 50 Ohm Splitters

Kit 309902-75F

• 2- Wall Panel Antennas

• 1-3-Way 75Ohm Splitter

Kit 309903-75F

• 3- Wall Panel Antennas

• 3- 2-Way 75Ohm Splitters

Kit 309904-75F

• 1- Wall Panel Antenna

• 1- 2-Way 75 Ohm Splitter

Kit 301121-40010

• 50 Ohm Dome Antenna

• 10’ LMR400

Kit 311135-40060

• 50 Ohm Wall Panel Antenna

• 60’ LMR400

Kit 301151-0610

• 75 Ohm Dome Antenna

• 10’ RG6 Cable

Kit 311135-5820

• 50 Ohm Wall mount Panel

Antenna

• 20’ RG58 Cable

Kit 311135-40060

• 50 Ohm Wall Mount Panel

Antenna

• 60’ LMR400 Cable

Kit 301151-1110

• 75 Ohm Dome Antenna

• 10’ RG11 cable

Kit 311155-1150

• 75 Ohm Wall mount Panel

Antenna

• 50’ RG11 Cable

50 Ohm Outside Antenna Kit

Kit 311203-5820

• Omni-Directional antenna

• 20’ RG58 Cable

75 Ohm Outside Antenna Kit

Kit 311201-0620

• Omni Directional w/ F-Female

• 20’ RG6 Cable

Kit 311141 - 0620

• 75 Ohm Grey Brick Antenna

• 20’ RG6 Cable

Mobile Antenna Kit

Options

Need help? www.WilsonElectronics.com Tech Support 866-294-1660

Mon.- Fri. Hours: 7 am to 6 pm MST

BEFORE USE, you MUST REGISTER THIS DEVICE with your wireless provider

and have your provider’s consent. Most wireless providers consent to the use of

signal boosters. Some providers may not consent to the use of this device on their

network. If you are unsure, contact your provider.

You MUST operate this device with approved antennas and cables as specified by

the manufacturer. Antennas MUST be installed at least 20 cm (8 inches) from any

person.

You MUST cease operating this device immediately if requested by the FCC or a

licensed wireless service provider.

WARNING. E911 location information may not be provided or may be inaccurate

for calls served by using this device.

This is a CONSUMER device.

Safety Guidelines

Warning: In a wireless installation, do not plug the Signal Booster directly into the cell phone or cellular data card

using an antenna adapter. It will damage the Signal Booster, cell phone or cellular data card.

Warning: Do not plug in the DC power supply until the Outside and Inside Antenna cables are attached to the

Signal Booster.

Warning: Warning: The Inside Mobile Antennas must have 1.5 feet of separation distance from all users and the

Inside Fixed Antennas must have 6 feet of separation distance from all users.

Warning: RF Safety: Any antenna used with this device must be located at least 8 inches from all persons.

Warning: Use only the power supply provided in this package. The power supply must be 12 V DC Output.

This device complies with Part 15 of FCC rules. Operation is subject to two conditions: (1) This device may not cause

harmful interference, and (2) this device must accept any interference received, including interference that may cause

undesired operation. Changes or modifications not expressly approved by Wilson Electronics could void the authority to

operate this equipment.

Each Signal Booster is individually tested and factory set to ensure FCC compliance. The Signal Booster cannot be

adjusted without factory reprogramming or disabling the hardware. The Signal Booster will amplify, but not alter incoming

and outgoing signals in order to increase coverage of authorized frequency bands only. If the Signal Booster is not in use

for five minutes, it will reduce gain until a signal is detected. If a detected signal is too high in a frequency band, or if the

Signal Booster detects an oscillation, the Signal Booster will automatically turn the power off on that band. For a detected

oscillation the Signal Booster will automatically resume normal operation after a minimum of 1 minute. After 5 (five) such

automatic restarts, any problematic bands are permanently shut off until the Signal Booster has been manually restarted

by momentarily removing power from the Signal Booster. Noise power, gain, and linearity are maintained by the Signal

Booster’s microprocessor.

8Need help? www.WilsonElectronics.com Tech Support 866-294-1660

Mon.- Fri. Hours: 7 am to 6 pm MST

Notes:

_____________________________________________________________

Need help? www.WilsonElectronics.com Tech Support 866-294-1660

Mon.- Fri. Hours: 7 am to 6 pm MST

Signal Booster Specifications

MobileMaxx 3G

Model Number 460011

Connectors SMA

Antenna Impedance 50 Ohms

Frequency 824-894 MHz and 1850-1990 MHz

Passband Gain (nominal) 800 MHz

47.8

1900 MHz

44.2

20 dB Bandwidth (MHz) 800 MHz 1900 MHz

Typical

Maximum

37.8

39.4

79.4

80.4

Power output for single cell phone (dBm) 800 MHz 1900 MHz

Uplink

Downlink

29.0

-7.9

27.1

0.7

Power output for multiple received channels

(Uplink) dBm

No. Tones

800 MHz 1900 MHz

226.7 24.2

323.2 20.6

420.7 18.1

518.8 16.2

617.2 14.6

Power output for multiple received channels

(Downlink) dBm

No. Tones

800 MHz 1900 MHz

2-14.3 -15.5

3-17.8 -19.1

4-20.3 -21.6

5-22.3 -23.5

6-23.9 -25.1

Noise Figure (typical downlink/uplink) 4 dB nominal

Isolation > 90 dB

Power Requirements 12-15 V, 2 A (subject to uplink power)

The Manufacturer’s rated output power of this equipment is for single carrier operation. For situations when multiple carrier signals are present, the rating

would have to be reduced by 3.5 dB, especially where the output signal is re-radiated and can cause interference to adjacent band users. This power

reduction is to be by means of input power or gain reduction and not by an attenuator at the output of the device.

3301 East Deseret Drive, St. George, UT 84790

web: www.WilsonElectronics.com email: [email protected]

phone: 866-294-1660 local: 435-673-5021 fax: 435-656-2432

30-Day Money-Back Guarantee

All Wilson Electronics products are protected by Wilson Electronics 30-day money-back guarantee. If for any

reason the performance of any product is not acceptable, simply return the product directly to the reseller with a

dated proof of purchase.

2-Year Warranty

Wilson Electronics Signal Boosters are warranted for two (2) years against defects in workmanship and/or materials.

Warranty cases may be resolved by returning the product directly to the reseller with a dated proof of purchase.

Signal Boosters may also be returned directly to the manufacturer at the consumer’s expense, with a dated proof of

purchase and a Returned Material Authorization (RMA) number supplied by Wilson Electronics. Wilson Electronics

shall, at its option, either repair or replace the product. Wilson Electronics will pay for delivery of the repaired or

replaced product back to the original consumer if located within the continental U.S.

This warranty does not apply to any Signal Boosters determined by Wilson Electronics to have been subjected to

misuse, abuse, neglect, or mishandling that alters or damages physical or electronic properties.

Failure to use a surge protected AC Power Strip with at least a 1000 Joule rating will void your warranty.

RMA numbers may be obtained by contacting Technical Support at 866-294-1660.

Disclaimer:The information provided by Wilson Electronics, LLC is believed to be complete and accurate. However, no

responsibility is assumed by Wilson Electronics, LLC for any business or personal losses arising from its use, or

for any infringements of patents or other rights of third parties that may result from its use.

U.S. Patent Nos. – 7,221,967; 7,729,669; 7,486,929; 7,409,186; 7,783,318; 8,583,034; 8,583,033; D565,021

111286_RevP_04.23.14

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