Vivo MOUNT-E-MM070 Manuel utilisateur

MOUNT-E-MM070 Remote Control

Instruction Manual

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for helpful videos and specifications related to this product.

https://vivo-us.com/products/mount-e-mm070

SKU: MOUNT-E-MM070 Remote Control

[email protected]om www.vivo-us.com 309-278-5303

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GET IN TOUCH | Monday-Friday from 7:00am-7:00pm CST

If you do not understand these directions, or if you have any doubts about the safety of the installation,

please call a qualified technician. Check carefully to make sure there are no missing or defective parts.

Improper installation may cause damage or serious injury. Do not use this product for any purpose that is

not explicitly specified in this manual and do not exceed weight capacity. We cannot be liable for damage

or injury caused by improper mounting, incorrect assembly, or inappropriate use.

WARNING!

SAVE AND RECALL MEMORY

To save a certain location to memory, press and hold the mem1 or mem2 button for 2

seconds. The mount will beep, indicating the position has been saved to memory. To recall

memory locations, press the ( 1 ) or ( 2 ) button. The TV mount will automatically adjust to

saved memory locations 1 or 2.

Downward

Movement

Memory Button 1 Memory Button 2

BUTTON FUNCTIONS

Upward

Movement

UPWARD/DOWNWARD MOVEMENT

Press and hold the up button to raise the TV. Press and hold the down button to lower the TV.

REMOTE CONTROL OPERATING INSTRUCTIONS

If the original remote has been lost, please contact us for a new one. To pair the replacement

remote with the mount:

1. Use a thin tool (such as a paperclip) to press the small button on the le side of the mount’s

control unit (le box). The mount will beep once.

2. Press the SET button on the replacement remote. The mount will beep repeatedly for 10

seconds to indicate that the remote is being programmed to the mount. When the beeping has

stopped, the mount will be ready for operation.

REPLACING THE REMOTE CONTROL

Recall Memory

Position 1

Recall Memory

Position 2

Install two AAA batteries (not included) in the remote. Plug the mount in. The mount will

beep once, and will be ready for operation.

Retract/Reset

RETRACT TO WALL

To fully raise and retract the arm to the wall, press the OK button. Press any button to stop

the movement if needed.

If the TV wall mount operates abnormally, it may be necessary to perform a reset of the

mount. To reset the TV wall mount, unplug the mount from power for 10 seconds and plug

back in. Hold the OK button for 5 seconds. The mount will raise to the maximum position

and beep once, then lower to the minimum position and beep twice.

To clear the memory, use a thin tool (such as a paperclip) to press the small button on the

le side of the mount’s control unit (le box). The mount will beep once. Press and hold the

button again for 10 seconds or until the mount beeps twice to confirm clearing.

(NOTE: The memory clearing process may also be necessary if replacing the remote control)

RESET MOUNT

The Mount Will Not Operate

PROBLEM SOLUTION

Abonormal Operation

Remote Control Range is Too

Short

Abnormal Noise

1. The system may be overheating. If the mount beeps

twice aer pressing a button, allow to cool for 12 minutes.

2. The remote may not be paired with the mount. Refer to

REPLACING THE REMOTE CONTROL. 3. Check to make sure

the power cable is plugged in.

1. Reset the TV mount. Refer to RESET MOUNT.

1. Replace the batteries. If the problem is not resolved,

please contact us to replace the remote control.

Please contact us to replace the product.

The TV Stops Moving

1. Ensure there are no cables or objects preventing the

mount from moving. 2. The TV weight may exceed the 77lb

(35kg) weight limit. 3. The motor cable may be damaged.

Reset the mount. If the problem continues, contact us for

replacement.

TROUBLESHOOTING

LAST UPDATED: 03/05/2020

Open Monday - Friday 7:00am - 7:00pm CST,

our dedicated support team can oer immediate assistance with rapid response times. If any

parts are received damaged or defective, please contact us. We are happy to replace parts to

ensure you have a fully functioning product.

FOR MORE VIVO PRODUCTS, CHECK OUT OUR WEBSITE AT: www.vivo-us.com

[email protected] AVG. RESPONSE TIME (within oice hrs): 1HR 8M

- 23% within < 15m

- 38% within < 30m

- 61% within < 1hr

- 83% within < 2hr

- 92% within < 3hr

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AVG. RESOLUTION TIME (within oice hrs): < 15 M

www.vivo-us.com

Chat live with an agent!

AVG. RESOLUTION TIME (within oice hrs): 5M 4S

309-278-5303

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