Tripp Lite INTERNET OFFICE 350 Manuel utilisateur

Owner’s Manual

1111 W. 35th Street Chicago, IL 60609 USA

Customer Support: (773) 869-1234 • www.tripplite.com

Important Safety Instructions 2

Mounting 3

Quick Installation 5

Basic Operation 7

Storage and Service 11

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SmartPro®Rackmount

Intelligent, Line-Interactive UPS Systems

• 120V Sine-Wave Input/Output* • 500VA - 3000VA Capacities

• Extended-Run Options

* Except SMART500RT1U: 120V sine-wave output on line; 115V PWM output on battery

Battery Replacement 12

Specifications 13

Français 28

Optional Installation 6

1778

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Important Safety Instructions

SAVE THESE INSTRUCTIONS

This manual contains important instructions that should be followed during the installation, operation

and storage of all Tripp Lite UPS Systems. Failure to heed these warnings will void your warranty.

UPS Location Warnings

• Use caution when lifting UPS. Because of the considerable weight of all Rackmount UPS

systems, at least two people should assist in lifting and installing them.

• Install your UPS indoors, away from excess moisture or heat, dust or direct sunlight.

• For best performance, the ambient temperature near your UPS should be between 0° C and

40° C (between 32° F and 104° F).

• Leave adequate space around all sides of the UPS for proper ventilation. Do not obstruct its

vents or fan openings.

UPS Connection Warnings

• The UPS contains its own energy source (battery). The output terminals may be live even

when the UPS is not connected to an AC supply.

• Connect your UPS to a properly grounded AC power outlet. Do not modify the UPS’s plug

in a way that would eliminate the UPS's connection to ground. Do not use adapters that

eliminate the UPS’s connection to ground.

• Do not plug your UPS into itself; this will damage the UPS and void your warranty.

• If you are connecting your UPS to a motor-powered AC generator, the generator must provide

filtered, frequency-regulated computer-grade output. Connecting your UPS to a generator will

void its Ultimate Lifetime Insurance.

Equipment Connection Warnings

• Do not use Tripp Lite UPS Systems for life support applications in which a malfunction or

failure of a Tripp Lite UPS System could cause failure or significantly alter the performance

of a life-support device.

• Do not connect surge suppressors or extension cords to the output of your UPS. This might

overload the UPS and will void the surge suppressor and UPS warranties.

Battery Warnings

• Except for battery replacement, your UPS does not require routine maintenance. Do not open

your UPS for any reason. There are no user-serviceable parts inside.

• Because batteries present a risk of electrical shock and burn from high short-circuit current,

qualified service personnel should observe proper precautions: Use tools with insulated handles

and replace the existing batteries with the same number and type of new batteries (Sealed

Lead-Acid). Do not open the batteries. Do not short or bridge the battery terminals with any

object. Tripp Lite offers a complete line of UPS System Replacement Battery Cartridges

(R.B.C.). Visit Tripp Lite on the Web at www.tripplite.com/support/battery/index.cfm to locate

the specific replacement battery for your UPS.

• During hot-swap battery replacement, the UPS will not provide backup power in the event of

a blackout or other power interruptions.

• Do not operate UPS without batteries.

• Do not dispose of the batteries in a fire. The UPS batteries are recyclable. Refer to local codes

for disposal requirements, or in the USA only, refer to these sources for recycling information:

• 1-800-SAV-LEAD (1-800-728-5323) • 1-800-8-BATTERY (1-800-8-228-8379) • www.rbrc.com

• When adding external battery packs to select models with external battery pack connectors,

connect only Tripp Lite-recommended battery packs of the correct voltage and type. Do not

connect or disconnect battery packs when the UPS is operating on battery power.

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Mounting (Rack)

Mount your equipment in either a 4-post or 2-post rack or rack enclosure (see next page for 2-post

mounting). The user must determine the fitness of hardware and procedures before mounting. If

hardware and procedures are not suitable for your application, contact the manufacturer of your rack

or rack enclosure. The procedures described in this manual are for common rack and rack enclosure

types and may not be appropriate for all applications.

4-Post Mounting

All UPS models include hardware required to mount in a 4-post rack. Select models include an

adjustable rackmount shelf kit to provide additional support. If your UPS model does not include

an adjustable rackmount shelf kit, skip steps 1 and 2.

Connect the two segments of each shelf using the

included screws and nuts . Leave the screws slightly

loose so that the shelves can be adjusted in the next step.

Adjust each shelf to fit your rack, then mount them in

the lowest available space of your rack with the

screws, nuts and washers provided . Note that the

support ledges should face inward. Tighten the screws

that connect the shelf segments .

Attach mounting ears to the front mounting holes

of your equipment using the screws provided .

The ears should face forward.

Using an assistant if necessary, lift your equipment

and slide it onto the mounting shelves. Attach your

equipment to the rack by using the appropriate

hardware through its mounting ears and into the

rack rails.

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Mounting (Rack)

continued

2-Post (Telecom) Mounting

Mount 1U UPS models in 2-post racks with included hardware following the procedure below.

If you mount 2U UPS models in 2-post racks, they require the addition of a Tripp Lite 2-Post

Rackmount Installation Kit (model: 2POSTRMKIT, sold separately). See Installation Kit owner’s

manual for installation procedure for 2U UPS models.

Attach mounting ears to the front mounting holes of

your equipment using the screws provided . The ears

should face backward.

Using an assistant if necessary, lift your equipment

and slide it onto the mounting shelves. Attach your

equipment to the rack by passing the screws, nuts and

washers provided through its mounting ears and

into the rack rails.

Mounting (Tower)

Mount all UPS models in an upright, tower position using included hardware. The user must deter-

mine the fitness of hardware and procedures before mounting.

All UPS Models

Stand your UPS on its side with the LED/Control panel at

the top. Attach one rack mounting ear to each side of the

UPS using included screws . Attach the rack mounting

ears to the floor with user-supplied hardware.

2U UPS Models Only

Rotate the LED/Control panel to view it easier while the

UPS is tower mounted. Insert a small screwdriver, or other

tool, in the slots on either side of the panel. Pop the panel

out; rotate it; and pop the panel back in place.

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Quick Installation

Plug the UPS into an outlet on a

dedicated circuit.*

NOTE! after you plug the UPS into a live AC out-

let, the UPS will automatically charge its batter-

ies,** but will not supply power to its outlets until

it is turned ON (see Step 3 below).

* See Specifications for circuit amperage requirements. Select models

include an additional plug which can be switched by a qualified elec-

trician. See Specifications for details. ** The BATTERY CHARGE

LED will be the only LED illuminated.

Plug your equipment into the UPS.*

* Your UPS is designed to support only computer equipment. You will

overload the UPS if the total VA ratings for all the equipment you con-

nect exceeds the UPS's Output Capacity (see Specifications). To find

your equipment's VA ratings, look on their nameplates. If the equip-

ment is listed in amps, multiply the number of amps by 120 to deter-

mine VA. (Example: 1 amp × 120 = 120 VA). If you are unsure if you have

overloaded the UPS's outlets, see “OUTPUT LOAD LEVEL” LED

description.

Turn the UPS ON.

Press and hold the “POWER” button for one second.

The alarm will beep once briefly after one second has

passed. Release the button.

SMART2200RMXL2U plug

(NEMA 5-20P) shown

SMART3000RM2U shown

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Optional Installation

These connections are optional. Your UPS will function

properly without these connections. Note: SMART3000RM2U

shown in all diagrams.

USB and RS-232 Serial

Communications (all models)

Use the included USB cable (see ) and/or DB9 serial

cable (see ) to connect the communication port on

your computer to the communication port of your

UPS. Install on your computer the Tripp Lite

PowerAlert Software appropriate to your computer’s

operating system. Your UPS may feature additional

communications ports; these ports may also be connected

to additional computers which have PowerAlert

Software installed. Consult your PowerAlert manual

for more information.

EPO Port Connection (all models)

This optional feature is only for those applications

which require connection to a facility’s Emergency

Power Off (EPO) circuit. When the UPS is connected

to this circuit, it enables emergency shutdown of the

UPS’s inverter.

Using the cable provided, connect the EPO port of

your UPS (see ) to a user-supplied normally closed or

normally open switch according to the circuit diagram

(see ). The EPO port is not a phone line surge sup-

pressor; do not connect a phone line to this port.

External Battery Connection

(select models)

All UPS models come with a robust internal battery

system; select models feature connectors that accept

optional external battery packs (sold separately from

Tripp Lite*) to provide additional runtime. Adding

external batteries will increase recharge time as well

as runtime. See battery pack owner's manual for complete

installation instructions. Make sure cables are fully

inserted into their connectors. Small sparks may result

during battery connection; this is normal. Do not connect

or disconnect battery packs when the UPS is running

on battery power.

* See Specifications section for battery packs available for your specific

UPS model.

4-5

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“POWER” Button

• To turn the UPS ON: with the UPS plugged into a live AC wall outlet*, press

and hold the POWER button for one second.** Release the button. If utility

power is absent, you can “cold-start” the UPS (i.e.: turn it ON and supply power

for a limited time from its batteries***) by pressing and holding the POWER

button for one second.**

• To turn the UPS OFF: with the UPS ON and receiving utility power, press and

hold the POWER button for one second.** Then unplug the UPS from the wall

outlet. The UPS will be completely OFF.

* After you plug the UPS into a live AC outlet, the UPS will automatically charge its batteries, but will

not supply power to its outlets until it is turned ON. ** The alarm will beep once briefly after the indi-

cated interval has passed. *** If fully charged.

“MUTE/TEST” Button

To Silence (or “Mute”) UPS Alarms: briefly press and release the MUTE/TEST

button.*

To Run a Self-Test: with your UPS plugged in and turned ON, press and hold

the MUTE/TEST button for two seconds.* Continue holding the button until

the alarm beeps several times and the UPS performs a self test. See “Results of

a Self-Test” below. Note: you can leave connected equipment on during a self-test.

Your UPS, however, will not perform a self-test if you have placed it in

“Standby/Charge-Only” mode (see “POWER” Button description).

CAUTION! Do not unplug your UPS to test its batteries. This will remove

safe electrical grounding and may introduce a damaging surge into your

network connections.

Results of a Self-Test: The test will last approximately 10 seconds as the

UPS switches to battery to test its load capacity and battery charge. All LEDs

will be lit and the UPS alarm will sound.

• If the “OUTPUT LOAD LEVEL” LED remains lit red and the alarm contin-

ues to sound after the test, the UPS’s outlets are overloaded. To clear the over-

load, unplug some of your equipment and run the self-test repeatedly

until the “OUTPUT LOAD LEVEL” LED is no longer lit red and the

alarm is no longer sounding.

CAUTION! Any overload that is not corrected by the user immediately

following a self-test may cause the UPS to shut down and cease supplying

output power in the event of a blackout or brownout.

• If the “BATTERY WARNING” LED remains lit and the alarm continues

to sound after the test, the UPS batteries need to be recharged or

replaced. Allow the UPS to recharge continuously for 12 hours, and

repeat the self-test. If the LED remains lit, contact Tripp Lite for service. If

your UPS requires battery replacement, visit www.tripplite.com/

support/battery/index.cfm to locate the specific Tripp Lite replacement

battery for your UPS.

* The alarm will beep once briefly after the indicated interval has passed.

Basic Operation

Buttons (Front Panel)

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Basic Operation

continued

Indicator Lights (Front Panel)

All Indicator Light descriptions apply when the UPS is plugged into a wall outlet

and turned ON.

“POWER” LED: this green LED lights continuously when the UPS is ON and

supplying connected equipment with AC power from a utility source. The LED

flashes and an alarm sounds (4 short beeps followed by a pause) to indicate the

UPS is operating from its internal batteries during a blackout or severe

brownout. If the blackout or severe brownout is prolonged, you should save

files and shut down your equipment since internal battery power will eventual-

ly be depleted. See “BATTERY CHARGE” LED description below.

“VOLTAGE CORRECTION” LED: this green LED lights continuously

whenever the UPS is automatically correcting high or low AC voltage on the

utility line without the assistance of battery power. The UPS will also emit a

slight clicking noise. These are normal, automatic operations of the UPS, no

action is required on your part.

“OUTPUT LOAD LEVEL” LED: this multicolored LED indicates the

approximate electrical load of equipment connected to the UPS's AC outlets. It

will turn from green (light load) to yellow (medium load) to red (overload). If

the LED is red (either illuminated continuously or flashing), clear the overload

immediately by unplugging some of your equipment from the outlets until the

LED changes from red to yellow (or green). CAUTION! Any overload that is

not corrected by the user immediately may cause the UPS to shut down and

cease supplying output power in the event of a blackout or brownout.

“BATTERY CHARGE” LED: when the UPS is operating from utility power,

this LED indicates the approximate charge state of the UPS's internal batteries:

red indicates the batteries are beginning to charge; yellow indicates the batteries

are roughly midway through charging; and green indicates the batteries are fully

charged. When the UPS is operating from battery power during a blackout or

severe brownout, this LED indicates the approximate amount of energy (ulti-

mately affecting runtime) which the UPS’s batteries will provide: red indicates

a low level of energy; yellow indicates a medium level of energy; and green

indicates a high level of energy. Since the runtime performance of all UPS bat-

teries will gradually deplete over time, it is recommended that you periodically

perform a self-test (see MUTE/TEST Button description) to determine the energy

level of your UPS batteries BEFORE a blackout or severe brownout occurs.

During a prolonged blackout or severe brownout, you should save files and shut

down your equipment since battery power will eventually be depleted. When the

LED turns red and an alarm sounds continuously, it indicates the UPS's batteries

are nearly out of power and UPS shut down is imminent.

“BATTERY WARNING” LED: this LED lights red and an alarm sounds

intermittently after you initiate a self test (See “MUTE/TEST” Button description)

to indicate the UPS batteries need to be recharged or replaced. Allow the UPS

to recharge continuously for 12 hours, and repeat the self-test. If the LED contin-

ues to light, contact Tripp Lite for service. If your UPS requires battery replace-

ment, visit www.tripplite.com/support/battery/index.cfm to locate the specific

Tripp Lite replacement battery for your UPS.

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Basic Operation

continued

Other UPS Features (Rear Panel)

AC Receptacles: Your UPS features 15-amp AC outlets, and select models also

feature 20-amp and 30- amp AC outlets. These output receptacles provide your

connected equipment with AC line power during normal operation and battery

power during blackouts and brownouts. The UPS protects equipment connect-

ed to these receptacles against damaging surges and line noise. If you have a

serial or USB connection to your UPS, you can remotely reboot connected equip-

ment by turning the receptacles OFF and ON using Tripp Lite's PowerAlert

Software. Select models have their receptacles divided into one or more load

banks (labelled “LOAD 1,” etc.) which may be remotely switched OFF and ON

using Tripp Lite UPS software without interrupting power to equipment con-

nected to the other outlets. Select models also feature outlets labelled

“UNSWITCHED”, which may not be remotely switched off. See software

instructions for details.

Communications Ports (USB or RS-232): These ports connect your UPS to any

workstation or server. Use with Tripp Lite’s PowerAlert Software and included

cables to enable your computer to automatically save open files and shut down

equipment during a blackout. Also use PowerAlert Software to monitor a wide

variety of AC line power and UPS operating conditions. Consult your

PowerAlert Software manual or contact Tripp Lite Customer Support for more

information. See “USB and RS-232 Serial Communications” in the “Optional

Installation” section for installation instructions.

EPO (Emergency Power Off) Port: Your UPS features a EPO port that may

be used to connect the UPS to a contact closure switch to enable emergency

inverter shutdown. See Optional Connection.

15 amp/120V

NEMA 5-15R

20 amp/120V

NEMA 5-20R

30 amp/120V

NEMA L5-30R

20 amp/120V

NEMA L5-20R

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