© 2016 Spire Payments Holdings S.a.r.l. All rights reserved. All information is subject to
change without notice and Spire Payments does not warrant the information’s accuracy
or correctness.
Spire Payments and the Spire Payments logo are trademarks,servicemarks or registered
trademarks or service marks of Spire Payments Holdings S.a.r.l. All other trademarks are the
property of their respective owners.
Any Spire Payments software described in this document is subject to a Software License
Agreement. Please refer to the Software License Agreement for information regarding
the terms of use.
Step 1. Terminal battery installation
• Place the terminal face down and remove the battery
cover by applying pressure on the ribbed oval and sliding
it in the direction shown. (fig. 1)
• If a SIM is not pre-fitted insert the supplied SIM into the
socket marked ‘SIM’.
• Remove the packaging and insert the battery into the
terminal. (fig. 2)
• Replace the cover. (fig. 3)
Step 2. Paper roll installation
• With the terminal facing up, gently pull upwards on the
lever located in the middle of the printer door. (fig. 4)
• Discard any packing material from the paper roll.
• Fit the roll as shown in the diagram. The correct
orientation of the paper is critical. (fig. 5)
What you have received:
fig. 2fig. 1 fig. 3
• Pull 10 cm of paper until it protrudes from the top of the
terminal.
• Close the printer door until a‘click’ is heard.
• Turn the terminal over and remove the excess paper by
tearing along the serrated edge. (fig. 6)
Step 3. Charging stand connection (if suppied)
• Insert the small plug into the rear
of the charging stand and plug the
power supply into a nearby electrical
outlet. (fig. 7)
• A red light on the charging stand will
show power is present.
Step 4. Charging the terminal
• Place the terminal on the stand (if supplied) (fig. 8) or
insert the power supply plug directly into the rear of the
terminal. (fig. 9) Only then plug the power supply into the
electrical outlet.
• Charging of the battery will take between 2 and 4 hours.
• Battery condition is indicated in the top right hand corner
of the display when the terminal is switched on. (fig. 10)
• When not in use you may leave the terminal on the stand
(if supplied) or connected to the power supply to maintain
charge.
Step 5. Turning on the terminal
• Hold down the power button (located
on the right of the menu buttons)
until the display illuminates. (fig. 11)
• Remove the protective film from the
display if present.
• Your terminal may prompt you to
enter your MID as a security check.
Step 6. Performing a Chip Card sale transaction with PIN
• The terminal does not have to be
placed on the charging stand (if
supplied) to perform a transaction.
• Insert the customer’s Chip Card into
the slot at the foot of the terminal
with the chip facing upwards. (fig. 12)
• Enter the transaction amount when
prompted and pass the terminal to the customer for PIN
entry.
fig. 4 fig. 5 fig. 6
Terminal
(complete with
paper roll) Charging stand
(optional)
Battery
Power supply
(region specific)
fig. 11
fig. 12
fig. 7
fig. 8 fig. 9 fig. 10
Spire Payments Holdings S.à.r.l. Proprietary Information
www.spirepayments.com
English Language 180316-10
SPw70 Mobile Terminal
Quick Reference Guide
• The terminal will automatically contact the acquirer and
approve/decline the transaction.
• A merchant copy of the receipt will be printed. Tear off and
retain for your records.
• Confirm display prompt to print the customer’s receipt.
Once printed, tear off, remove card and pass both to the
customer.
Step 7. Other transaction types
• Please refer to the User Manual provided by your bank or
service provider for performing all transaction types and
reading card data by Swipe, Keyed and Contactless.
Step 8. End of day/shift change procedures
• It is essential to perform specific processes at the end of
a working day, and possibly between shifts for internal
records. Please refer to the User Manual provided by your
bank or payment service provider for more details.
Troubleshooting
In the unlikely event you experience issues with this
product, please follow the relevant procedure detailed
below. If this does not resolve the issue, please visit
www.spirepayments.com for further assistance.
No display
• Check the battery is fitted and no packing material is
interfering with the battery contacts.
• Place terminal on stand (if supplied) or insert power supply
into rear of terminal and confirm charging is in progress.
• Check power supply and all connections.
Poor battery life
• Refer to User Manual for expected battery life.
• Ensure the power is being supplied to the charging stand
(if supplied).
• Check battery charge indicator is at maximum.
• Charge for 2 to 4 hours to ensure a full charge.
Poor printing performance
• Check the printer door is closed fully.
• Ensure the paper roll is installed correctly.
• Refer to User Manual for additional printer setup options.
Communication problems
• Turn the terminal on and ensure the wireless signal is
strong.
• Reset the terminal by powering off and on.
Cannot read Cards
• Ensure the magnetic stripe card has swiped in the correct
orientation.
• Ensure the Chip Card has been inserted in the correct
orientation.
• Ensure the contactless card has been placed at a distance
of 0 to 4 cm from the terminal display.
• Test with another card of the same type.
Caution and Safety Instructions
• Do not attempt to disassemble, service or repair any part.
• Do not use if damaged or with signs of tampering.
• Only use the supplied power adapter with an electrical
outlet of the correct rating.
• To avoid the potential hazard of electrical shock do not use
in wet environments or during an electrical storm.
• Do not use in proximity of potentially flammable gases or
substances.
• Ensure cables used do not cause a trip hazard or risk the
device being dropped on to a hard surface.
• Do not expose to excessive heat or cold. Only operate
between 0 °C and 40°C.
• Only use a rechargeable battery supplied or specified by
Spire and follow caution instructions printed on it.
• Before cleaning, disconnect from the electrical outlet. Use
only a dry or dampened soft cloth.
• Do not immerse, use liquids, sprays or aerosol cleaners.
Clean all spillages quickly.
• This device is intended for handheld use only.
• Dispose any part in an environmentally sound manner and
in accordance with local laws.
• Spire Payments will not be held liable for any damage
resulting from user operation that does not comply with
the guidance stated.
Declaration of Conformity and Compliance
EU Compliance Statement:
Spire Payments Holdings S.à.r.l. hereby declares that this device is
in compliance with the essential requirements and other relevant
provisions of the R&TTE Directive and the Directive on the restriction
of the use of certain hazardous substances in electrical and electronic
equipment.
A copy of the EU Declaration of Conformity is available online at
www.spirepayments.com
PCI PTS • The PCI Notice and Installation Guidance is available online
at www.spirepayments.com
