Snom 715 Manuel utilisateur

snom 710, 715, 720, 760 manual

A. General information

1. Introduction

This manual helps you to optimize the usage of the IP telephone in combination with the PBX. Please

use this manual at initial operation. Some features differ from the features described in the

manufacturer's documentation.

The following pages describe the snom 710, 715, 720 and 760 system telephones.

snom 710

snom 715

snom 720

snom 760

We wish you success and joy in working with your new telephone and this manual!

Subject to alterations.

Version 1 / 10.2016 (en)

1. Basic functions

1.1. Overview of keys

1.2. Outgoing call

1.3. Incoming call

1.4. Hold

1.5. Call waiting and toggling calls

1.6. Call transfer

1.7. 3-way calls

1.8. Accessing voicemail

1.9. Call forwarding

1.10. Callback

2. Advanced telephone functions

2.1. Overview

2.2. Function keys & codes

2.3. Telephone lock

3. Voicemail

3.1. Initial set-up

3.2. Accessing voicemail

4. IP adress

4.1. How can I find the telephone’s IP address?

D. Operation

E. Where can you find help with your telephone system?

2. Used symbols

Type Icon Description

Notice Important information and notices that you

have to pay attention to.

Hint Useful hints that provide additional

information.

Action - is marked with a dash

Result of an

action ⇒ is marked with an arrow

List

•

is marked with a bullet point

B. Initial operation

1. Requirements and Information

Using this snom IP telephone with your nfon telephone system merely requires a sound

broadband connection.

There can be delays with incoming and outgoing calls when using the snom 7xx series in

combination with a Plantronics DECT headset and a APU-71 EHS adapter.

The snom 715 is End of Life (EOL) since January 28, 2015.

To operate a snom D7 expansion module an update to firmware v 8.7.5.17 is necessary.

A total of three D7 modules can be daisy-chained. The chain is operated via USB cable.

From the second module onwards, an extra power supply unit is needed.

Please note: Telephones with the firmware 8.9.3.x should not be downgraded to a

firmware lower than 8.7.5.44, otherwise problems may occur if you try to upgrade again.

See the manufacturer's notice here.

2. Adding an extension

All telephones you receive are preconfigured and connected to the telephone system.

Find further information on how to install an extension in the administration portal

manual.

C. Notices

1. Encryption

You have the option of voice encrypting (SRTP) your telephone calls. You can activate this function

for your customer account via the administration portal at any time.

Activation of this function is subject to fees.

You can activate the function Voice Traffic encryption (SRTP) on the administration

portal under ADMINISTRATION / Profile.

- Activate the function on the administration portal.

- Restart all telephones. Restarting may take a few minutes. During a conversation a lock icon on

the telephone display indicates encryption is activated.

⇒ The active call is now encrypted.

2. “Hot desking”

The basic function of “Hot desking” allows cancelling the registration of existing users and

registering new users to your end device. This is useful when employees frequently change their

work station without taking along their end devices. After completing the registration process your

configuration is automatically transferred to the new telephone.

Cancelling the registration of the current extension

- Proceed as follows when in menu:

Menu -> Telephone settings -> Cancelling an extension -> Confirm

⇒ The extension is now cancelled and the telephone is restarted. This may take some time.

Registering the new extension

- Proceed as follows when in menu:

Menu -> Enter the extension number -> Confirm -> Enter voice mail PIN -> Confirm

⇒ The new extension is now registered. This may take some time.

On snom 710, the second function key is by default preconfigured as a menu key. Press

this key to enter the phone menu. Once you are in the menu, all Hot Desking settings are

the same as on other snom telephones.

D. Operation

1. Basic functions

1.1. Overview of keys

snom 710, snom 715

1 Telephone status

2 LED call indicator

3 Display

4 Soft keys

5 Confirm key

6 Navigation key

7 Navigation key

8 VoiceMai key with LED

9 Freely programmable function keys with LEDs

10 Freely programmable function keys with LEDs

11 Speaker key with LED

12 Volume key

13 Mute key with LED / DND key when in idle mode

14 Alphanumeric keypad

15 Receiver microphone

16 Receiver speaker

snom 720

1 Telephone status

2 LED call indicator

3 Display

4 Soft keys

5 Confirm key

6 Navigation key

7 End key

8 VoiceMai key with LED

9 Freely programmable function keys with LEDs

10 DnD key (do not disturb)

11 Phone book key

12 Menu key

13 Transfer key

14 Hold key

15 Microphone for speaker function

16 Headset key with LED

17 Speaker key with LED

18 Volume key

19 Mute key with LED

20 Alphanumeric keypad

21 Receiver microphone

22 Receiver speaker

snom 760

1 Display

2 LED call indicator

3 Not programmable line keys

4 Soft keys

5 Confirm key

6 Navigation key

7 End key

8 VoiceMai key with LED

9 Freely programmable function keys with LEDs

10 DnD key (do not disturb)

11 Phone book key

12 Menu key

13 Transfer key

14 Hold key

15 Microphone for speaker function

16 Headset key with LED

17 Speaker key with LED

18 Volume key

19 Mute key with LED

20 Alphanumeric keypad

21 Receiver microphone

22 Receiver speaker

Keys in detail:

Key Description

Use the toggle key to browse through the display.

On the home screen:

Down: Settings

Up: Call lists

Confirms an action, selection or entry

Cancels an action, selection or entry

Mutes the microphone during a call

Adjusts the receiver volume or the ring tone volume

Hands-free mode (answering possible)

Headset mode

Access voicemail

Do not Disturb mode on / off. Extension works as in “Delayed call

forwarding”.

Phone book (Set up via the administration portal)

Transfer call

Hold call

LED indicators

1. Call LED*:

Rapidly flashes red with an incoming call.

Continuous, bright red while dialling, during a call and when a call is placed on hold.

Continuous somewhat less intensive red indicates a missed call.

2. Function keys LED:

The standard setting is “Line”. I.e., if the first four freely programmable function keys are not

programmed, the function keys with LEDs can be used as line keys.

Rapidly flashing green when the respective line has an incoming call.

Continuous green when the line is in use.

Slowly flashing green when the line has a call on hold

3. Voicemail LED:

A continuous red light indicates a new message has been saved in voicemail.

*The LED indicator of snom 710 flashes solely in green color.

1.2. Outgoing call

Note:

When dialling an internal telephone number, only the extension needs to be entered.

When dialling external telephone numbers, you must first dial ‘0’, then enter the external

number.

Selecting the audio component

1.) Receiver

- Pick up receiver, enter number and press .

- Enter number and pick up receiver.

2.) Headset

- Enter number and press .

3.) Speaker / microphone

- Press the speaker key to activate the speaker or the microphone respectively.Enter the number

and press .

Dialling a number from the call lists

- Go to “Lists” and select the respective list. Press to open the desired list.

- Select the number you would like to phone and confirm with .

Calling from the phone book

- Press the phone book key.

- Enter the initial letter of the name or additional letters as necessary. You can also use the arrow

keys.

- Press to select the respective number.

You will find the directory key on snom 710 on the upper function key. Please notice that

the handling is identical to snom 720/D725 and 760/D765.

1.3. Incoming call

There are various options for answering an incoming call:

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