Snom D710 Manuel utilisateur

snom D710, D712, D715, D725, D745, D765

manual

A. General information

1. Introduction

Welcome!

This manual helps you to optimize the usage of the IP telephone in combination with the PBX.

Please use this manual at initial operation. Some features differ from the features described in the

manufacturer's documentation.

The following pages describe the snom D710, D712, D715, D725 and D765 system telephones.

Wir wünschen Ihnen viel Freude bei der Nutzung!

Subject to alterations

Version 1 / 10.2016 (en)

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D710 D712 D715

D725 D745 D765

We wish you success and joy in working with your new telephone and this manual!

Subject to alternations

Version 2 / 07.2017 (en)

2. Used symbols

Type Icon Description

Notice Important information and notices that you have to pay attention to.

Hint Useful hints that provide additional information.

Action - is marked with a dash

Result of an action Þis marked with an arrow

List • is marked with a bullet point

B. Initial operation

1. Requirements and Information

Using this snom IP telephone with your telephone system merely requires a sound broadband

connection.

There can be delays with incoming and outgoing calls

when using the snom 7xx series in combination with a

Plantronics DECT headset and a APU-71 EHS adapter.

The snom 715 is End of Life (EOL) since January 28,

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2015.

To operate a snom D7 expansion module an update to

firmware v 8.7.5.17 is necessary.

A total of three D7 modules can be daisy-chained. The

chain is operated via USB cable. From the second

module onwards, an extra power supply unit is needed.

2. Adding an extension

All telephones you receive are preconfigured and connected to the telephone system.

Find further information on how to install an extension in the administration portal manual.

C. Notices

1. Encryption

You have the option of voice encrypting (SRTP) your telephone calls. You can activate this function

for your customer account via the administration portal at any time.

Activation of this function is subject to fees.

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You can activate the function Voice Traffic

encryption (SRTP) on the administration

portal under ADMINISTRATION / Profile.

- Activate the function on the administration portal.

- Restart all telephones. Restarting may take a few minutes. During a conversation a lock icon on

the telephone display indicates encryption is activated.

ÞThe active call is now encrypted.

3. “Hot desking”

The basic function of “Hot desking” allows cancelling the registration of existing users and

registering new users to your end device. This is useful when employees frequently change their

work station without taking along their end devices. After completing the registration process your

configuration is automatically transferred to the new telephone.

Cancelling the registration of the current extension

- Proceed as follows when in menu:

Menu -> Telephone settings -> Cancelling an extension -> Confirm

Þ The extension is now cancelled and the telephone is restarted. This may take some time.

Registering the new extension

- Proceed as follows when in menu:

Menu -> Enter the extension number -> Confirm -> Enter voice mail PIN -> Confirm

Þ The new extension is now registered. This may take some time.

On snom 710, the second function key is by default preconfigured as a menu key. Press this key to

enter the phone menu. Once you are in the menu, all Hot Desking settings are the same as on other

snom telephones.

D. Operation

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1. Basic functions

1.1. Overview of keys

snom D710/D712/D715

1 Telephone status

2 LED call indicator

3 Display

4 Soft keys

5 Confirm key

6 Navigation key

7 End key

8 VoiceMai key with LED

9 Freely programmable function keys with LEDs

10 Headset key with LED

11 Speaker key with LED

12 Volume key

13 Mute key with LED / DND key when in idle mode

14 Alphanumeric keypad

15 Receiver microphone

16 Receiver speaker

snom D725

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1 Telephone status

2 LED call indicator

3 Display

4 Soft keys

5 Confirm key

6 Navigation key

7 End key

8 VoiceMai key with LED

9 Freely programmable function keys with LEDs

10 DnD key (do not disturb)

11 Phone book key

12 Menu key

13 Transfer key

14 Hold key

15 Microphone for speaker function

16 Headset key with LED

17 Speaker key with LED

18 Volume key

19 Mute key with LED

20 Alphanumeric keypad

21 Receiver microphone

22 Receiver speaker

snom D765

1 Display

2 LED call indicator

3 Not programmable line keys

4 Soft keys

5 Confirm key

6 Navigation key

7 End key

8 VoiceMai key with LED

9 Freely programmable function keys with LEDs

10 DnD key (do not disturb)

11 Phone book key

12 Menu key

13 Transfer key

14 Hold key

15 Microphone for speaker function

16 Headset key with LED

17 Speaker key with LED

18 Volume key

19 Mute key with LED

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20 Alphanumeric keypad

21 Receiver microphone

22 Receiver speaker

Keys in detail:

Key Description

Use the toggle key to browse through the display.

On the home screen:

Down: Settings

Up: Call lists

Confirms an action, selection or entry

Cancels an action, selection or entry

Mutes the microphone during a call

Adjusts the receiver volume or the ring tone volume

Hands-free mode (answering possible)

Headset mode

Access voicemail

Do not Disturb mode on / off. Extension works as in “Delayed

call forwarding”.

Phone book (Set up via the administration portal)

Transfer call

Hold call

LED indicators

Call LED*

Rapidly flashes red with an incoming call.

Continuous, bright red while dialling, during a call and when a call is placed on hold.

Continuous somewhat less intensive red indicates a missed call.

Function keys LED

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The standard setting is “Line”. I.e., if the first four freely programmable function keys are not

programmed, the function keys with LEDs can be used as line keys.

Rapidly flashing green when the respective line has an incoming call.

Continuous green when the line is in use.

Slowly flashing green when the line has a call on hold

Voicemail LED

A continuous red light indicates a new message has been saved in voicemail.

*The LED indicator of snom 710 flashes solely in green color.

1.2. Outgoing call

Note:

When dialling an internal telephone number, only the extension needs to be entered.

When dialling external telephone numbers, you must first dial ‘0’, then enter the external

number.

Selecting the audio component

1.) Receiver

- Pick up receiver, enter number and press .

- Enter number and pick up receiver.

2.) Headset

- Enter number and press .

3.) Speaker / microphone

- Press the speaker key to activate the speaker or the microphone respectively.Enter the

number and press .

Dialling a number from the call lists

- Go to “Lists” and select the respective list. Press to open the desired list.

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- Select the number you would like to phone and confirm with .

Calling from the phone book

- Press the phone book key.

- Enter the initial letter of the name or additional letters as necessary. You can also use the arrow

keys.

- Press to select the respective number.

1.3. Incoming call

There are various options for answering an incoming call:

With the receiver

- Pick up the receiver.

With the headset

Press .

With the speaker / microphone

- Press the speaker key to activate the speaker / microphone and answer the call.

1.4. Hold

1. Press the hold key to place the active call on hold. Calls on hold are indicated in three

ways: with the display text, the slowly flashing green/red line LED (i.e., when the first four freely

programmable function keys are not programmed) and with the continuous red call LED. Calls

on hold can now be transferred or other calls can be made or put on hold.

2. Press the hold key or the respective line key, to return to the call on hold. If the party on

hold hangs up while on hold, the connection is terminated.

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Please click on the soft key "Hold" under the display to use "Hold" with snom D710/D712.

1.4. Call waiting and toggling calls

If a call comes in while you are on a call, the display shows an icon with a ringing receiver and a

double call waiting tone (double beep) can be heard.

Options

You can answer the incoming call, which automatically places the active call on hold.

Ignore the incoming call with . The caller hears a busy tone.

You can also transfer the incoming call without announcing it.

If another call comes in during an active call, you can ignore it by

pressing and holding the X key for several seconds. To end the active

call first, briefly press the X key. You can then answer the incoming

call.

1.6. Call transfer

There are two options for transferring a call:

Attended call transfer

- Press the hold key .

- Dial the number of the other extension

- Confirm with .

When the call is answered, announce the call being transferred.

- Press the transfer key .

Unattended call transfer

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