SNBC BTP-R580 Manuel utilisateur

USER’S MANUAL

Receipt Printer

BTP-R580

Shandong New Beiyang Information Technology Co., Ltd.

BTP-R580 User’s Manual

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Content

GENERAL SAFETY INSTRUCTION ........................................................................................... 3

1 INTRODUCTION ..................................................................................................................... 4

1.1 OUTLINE ............................................................................................................................. 4

1.2 MAIN FEATURES .................................................................................................................. 4

2 MAIN SPECIFICATION............................................................................................................5

2.1 TECHNICAL SPECIFICATION ................................................................................................... 5

2.2 CUTTER SPECIFICATION ....................................................................................................... 5

2.3 PAPER SPECIFICATION ......................................................................................................... 6

2.3.1 Continuous paper........................................................................................................ 6

2.3.2 Marked paper..............................................................................................................6

2.4 PRINT AND CUT POSITION...................................................................................................... 7

2.4.1 Print position............................................................................................................... 7

2.4.2 Cut position................................................................................................................. 7

3 OUTLINE AND PARTS............................................................................................................ 8

3.1 OUTLINE AND PARTS ............................................................................................................ 8

3.2 ERROR LED AND BUZZERS ................................................................................................... 9

4 INSTALLATION......................................................................................................................10

4.1 UNPACKING........................................................................................................................10

4.2 PRINTER INSTALLATION........................................................................................................10

4.3 CONNECTING THE POWER ADAPTER .....................................................................................10

4.4 CONNECTING INTERFACE CABLE ...........................................................................................11

4.5 CONNECTING THE CASH DRAWER .........................................................................................11

4.6 PAPER ROLL LOADING..........................................................................................................11

4.6.1 Confirm the paper type...............................................................................................11

4.6.2 Load/replace a paper roll............................................................................................12

4.7 PAPER NEAR END POSITION ADJUSTMENT ..............................................................................12

BTP-R580 User’s Manual

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4.8 SWITCHING ON THE PRINTER AND PRINTING OF SELF-TEST.......................................................13

4.8.1 Switching on the printer..............................................................................................13

4.8.2 Printing a self-test page..............................................................................................13

4.9 SETTING OF PRINTER PARAMETERS AND CONFIGURATION ........................................................13

5 PRINTER ROUTINE MAINTENANCE .....................................................................................14

5.1 CLEANING THE PLATEN ........................................................................................................14

5.2 CLEANING THE MARK SENSORS ............................................................................................14

5.3 CLEARING OF A PAPER JAM ..................................................................................................14

6 INTERFACE SIGNAL .............................................................................................................15

6.1 PARALLEL INTERFACE ..........................................................................................................15

6.2 SERIAL INTERFACE..............................................................................................................16

6.3 USB INTERFACE .................................................................................................................16

6.4 ETHERNET INTERFACE.........................................................................................................16

6.5 WLAN INTERFACE ..............................................................................................................17

6.6 SIGNAL DEFINITION OF POWER CONNECTOR ...........................................................................18

6.7 SIGNAL DEFINITION OF CASH DRAWER INTERFACE...................................................................18

7 TROUBLESHOOTING............................................................................................................19

7.1 PRINTER DOESN’T WORK .....................................................................................................19

7.2 ALARM LED AND BUZZER SOUND ..........................................................................................19

7.3 PROBLEMS WITH PRINTING...................................................................................................19

7.4 CUTTER RESETTING ............................................................................................................19

BTP-R580 User’s Manual

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Declarations

Information in this document is subject to change without notice. SHANDONG NEW BEIYANG

INFORMATION TECHNOLOGY CO., LTD. (hereinafter referred to as “SNBC”) reserves the right

to improve products as new technology, components, software, and firmware become available.

If users need further data about this product or have any doubt about safety issues that might

arise from using it, please feel free to contact SNBC or your local agents.

No part of this document may be reproduced or transmitted in any form or by any means,

electronic or mechanical, for any purpose without the express written permission of SNBC.

Printed in China

Version 2.0

Trademarks

Ourregisteredtrademarksare

Warnings and Cautions in this manual

Warning: Items shall be strictly followed to avoid damages to body and equipment.

Caution: Items with important information and prompts for operating the printer.

Certifications

The quality control system of SNBC has been approved of the following certification.

(DNV)ISO9001:2000

The environmental control system of SNBC has been approved of the following certification.

(DNV)ISO14001:2004

BTP-R580 User’s Manual

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In CHINA:

Address: No.169 Huoju Rd, Weihai, Shandong, China. 264209

Hot line: +86-631-5673777

Fax: +86-631-5673778

E-mail: [email protected]

Website: www.newbeiyang.com (via Contact button)

BTP-R580 User’s Manual

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General Safety Instruction

Before installing and using the printer, please read the following items carefully:

1．

Safety Instructions

Caution: Do not touch the cutter of the printer.

Heating: The print head is at a high temperature during printing or just after

operation. Do not touch it and its peripherals for reasons of safety.

Warning: The print head is an ESD-sensitive device. To avoid damage, do not touch

either its printing parts or connecting parts.

2．Caution

1) Install the printer on a flat and stable surface.

2) Reserve adequate space around the printer so that convenient operation and maintenance

can be performed.

3) Keep the printer away from water source, direct sunlight, strong light and heat.

4) Do not use or store the printer in a place exposed to heat or fire, moisture or other pollution.

5) Do not place the printer in a place exposed to vibration or impact.

6) No dew condensation is allowed to the printer. In case of such condensation, do not turn on

the power until it has completely gone away.

7) Connect the power cord to an appropriate grounding outlet. Avoid sharing a single electrical

outlet with large power motors and other devices that may cause the fluctuation in voltage.

8) Disconnect the power cord if the printer is idle for a long time.

9) Do not spill water or other electric substances (like metal) on the printer. If this happens, turn

off the power immediately.

10) Do not allow the printer to start printing when there is no recording paper installed, otherwise

the print head and platen roller will be damaged.

11) To ensure quality print and normal lifetime, use recommended or good quality paper.

12) Shut down the printer when connecting or disconnecting interface connectors to avoid

damage to the control board.

13) Set the print darkness to a lower grade as long as the print quality is acceptable. This will

help to keep the print head durable.

14) The printer should only be disassembled or repaired by a technician, who is certified by

SNBC.

15) Keep this manual safe and at hand for reference purpose.

BTP-R580 User’s Manual

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1 Introduction

1.1 Outline

The BTP-R580 is a high performance, high speed thermal printer. It can be widely used for

real-time receipt printing applications, such as for POS systems, restaurant, bars, ATM etc.

The BTP-R580 can be connected to host computers via a parallel interface, serial interface,

USB interface, Ethernet interface or WLAN interface. The printer can also be connected with

cash-drawers and the Herald kitchen alarm system.

The BTP-R580 offers drivers under WINDOWS98/NT4.0/2000/XP/VISTA and special utility

software to handle amongst others downloading of logos and fonts.

1.2 Main Features

◇ Full spill proof design (meets IPX1 standard)

◇ Low noise, high printing speed up to 230mm/s

◇ Easy paper loading

◇ Paper front exit and straight paper path for reliable printing

◇ Internal power supply

◇ Easy operation and maintenance

◇ Simple paper jam clearing

◇ Continuous paper or marked paper can be used

◇ Three different paper width

◇ Auto paper cutting

◇ Cash drawer control connector

◇ Choice from several interfaces (“daughter boards”)

◇ Optional HERALD kitchen alarm system

BTP-R580 User’s Manual

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2 Main Specification

2.1 Technical Specification

Item Parameter

Print mode Thermal line

Resolution 203DPI

Print speed 230mm/s (Max.)

Print width Max. 80mm

Paper type Continuous paper/Marked paper

Barcode UPC-A, UPC-E, EAN-8, EAN-13 , Coda bar, Code39, ITF , Code128,

Code93, Pdf417

Character Standard ASCII(12×24), compressed ASCII(9×17)

GB2312, GB18030, Korean, Japanese, Traditional Chinese

Character enlargement All fonts can be enlarged vertically and horizontally up to 6 times

Character rotation 0°, 90°, 180°, 270°

Paper near end Photo sensor

Paper end Photo sensor

Printer top cover position Microswitch

Printhead overheating protection Thermal resistor

Download bitmap Direct bitmap print

Graphics 8 figures maximum download to a

total bitmap buffer of 12KB

Support bitmap mode and can realize

fast bitmap printing

Interface Standard parallel, RS232 (25 pins), RS485, USB, Ethernet or WLAN optional

Cash drawer 1-2 cash drawers

Memory RAM: 2MB, FLASH: 2 MB /4MB

Power AC 100-220V, 50/60Hz

Printhead life ≥150Km (with reference paper)

Operating temperature and

humidity 5～45℃, 20% ～90% RH (40°C)

Storage temperature and

humidity -40～55 ,℃20%～93% (40℃)

Dimension 147(W)×205(D)×147(H) mm

2.2 Cutter Specification

Item parameter Note

Cutter type Slide cutter (Guillotine type)

Cutting time 600ms The time that one cut takes

Cutting interval 2s 30 times/min. (Max.)

Paper type 0.06～0.1mm Thermal paper or paper with the

same thickness

Operation voltage 24VDC

Max. dynamic curren 1.2A 24VDC

Cutter lifetime 2,000,000 cuts (reference paper with

thickness of 0.06 mm) Full or partial cuts

zFull cut: Cut off the paper completely；

zPartial cut: 2 mm paper left in middle

BTP-R580 User’s Manual

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2.3 Paper Specification

2.3.1 Continuous paper

zPaper type: Continuous thermal paper

zPaper supply method: Paper roll

zPaper width: 82.5±0.5mm,80±0.5mm, 57.5±0.5 mm

zPaper thickness: 0.06mm-0.1mm

zThermal senstive layer: Outside

zPaper roll specifications

OD(MAX): ф100 mm

ID(Min): ф15mm

zRecommended reference paper:

Paper type Manufacturer

TF50KS－E2C

F240AC/F220-VP

KF060-FEAH

F70NA

FV230A1,PA220AG,HP220A

PD150R,PD160R

Nippon Paper Industries Co., Ltd

Mitsubishi Paper Mill CO., LTD

NEW OJI Paper CO., LTD.

FUJI PHOTO FILM CO., LTD

Mitsubishi Paper Mill CO., LTD

OHJI Paper Co.,Ltd.

Caution:

Please use the recommended reference paper type or its equivalents. Using the lower

quality paper types might affect the print quality and shorten printhead life.

Do not paste the paper to the core.

If the paper is contaminated by a chemical or oil, it may discolor or lose heat sensitivity

at the polluted spot.

Do not rub the paper surface strongly against hard objects, otherwise it may discolor.

When the temperature goes up to 70 degrees centigrade, paper will discolor.

Don’t use or store paper under high temperature, high humidity and strong light

conditions.

2.3.2 Marked paper

In marked paper mode, BTP-R580 determines the cut position and the initial printing position by

referencing the position of the black mark. Black marked paper should meet the following

requirement besides that of standard paper.

1Mark length: 3mm≤L1≤10mm.

zL2 Mark length: L2≥12mm.

zL3 Distance between marks: 20mm≤L3<500mm.

zMark position: Right, middle or left side on paper(80mm paper only)

zReflectivity: The reflectivity of the black mark must be less than 15% while the

reflectivity of the paper itself exceeds 85%. There shall be no printed objects like text

and images in the area between the black marks.

BTP-R580 User’s Manual

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Caution:

The printer will measure the marks during the printing or feeding process. If the lengths of

the mark (L1) is larger than the default value (default: 13mm), the printer will give a

paper-end alarm.

2.4 Print and cut position

2.4.1 Print position

zL1 Paper holder width: 83.5+0/-0.5mm

zL2 Max Print width: 80mm

zL3: Distance between left end of printhead and left side of paper holder(Fixed) 1.8±0.3mm

zL4: Distance between right end of printhead and right side of paper holder(Fixed) 1.8±0.3mm

zL5: Left margin (default:7mm)

zL6: Print area width. Can set by command (See Programming manual), default is 64mm.

zL7: Right margin (default: 9mm)

2.4.2 Cut position

L1: about: 30mm L2: about: 11mm

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