SNBC BTP-M280 Manuel utilisateur

USER’S MANUAL

Impact Receipt Printer

BTP-M280

Shandong New Beiyang Information Technology Co., Ltd.

BTP-M280 User’s Manual

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Contents

GENERAL SAFETY INSTRUCTION ...........................................................................................................2

1 OVERVIEW...............................................................................................................................................3

1.1 OUTLINE...............................................................................................................................................3

1.2 FEATURES ............................................................................................................................................3

2 SPECIFICATIONS ....................................................................................................................................4

2.1 MAIN SPECIFICATION.............................................................................................................................4

2.2 CUTTER SPECIFICATION.........................................................................................................................5

2.3 PAPER SPECIFICATION...........................................................................................................................5

2.3.1 Continuous paper.........................................................................................................................5

2.3.2 Marked paper...............................................................................................................................5

2.3.3 Recommended paper....................................................................................

错误！未定义书签。

2.4 RIBBON SPECIFICATION .........................................................................................................................6

2.4.1 Ribbon model...............................................................................................................................6

2.4.2 Demensions.................................................................................................................................6

2.5 PRINT AND TEAR-OFF POSITION .............................................................................................................7

2.5.1 Print position ................................................................................................................................7

2.5.2Tear-off position.............................................................................................................................7

3 OUTLINE AND PARTS.............................................................................................................................8

3.1 OUTLINE AND PARTS .............................................................................................................................8

3.2 LEDS AND BUZZER ...............................................................................................................................9

4 INSTALLING...........................................................................................................................................10

4.1 UNPACKING ........................................................................................................................................10

4.2 MOUNTING THE PRINTER .....................................................................................................................10

4.2.1 Horizontal mounting ...................................................................................................................10

4.2.2 Wall-mounting (optional) ............................................................................................................11

4.3 CONNECTING TO A GROUND LINE ..........................................................................................................11

4.4 CONNECTING THE POWER ADAPTER ....................................................................................................12

BTP-M280 User’s Manual

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4.5 CONNECTING USB SIGNAL CABLE ........................................................................................................12

4.6 CONNECTING OPTIONAL SIGNAL CABLE .................................................................................................12

4.7 CONNECTING THE CASH DRAWER ........................................................................................................12

4.8 INSTALLING RIBBON.............................................................................................................................12

4.9 LOADING PAPER ROLL.........................................................................................................................13

4.9.1 Paper type..................................................................................................................................13

4.9.2 Loading/replacing paper roll.......................................................................................................13

4.10 PRINTER SELF-TEST ..........................................................................................................................14

4.10.1 Turn on the printer....................................................................................................................14

4.10.2 self-test.....................................................................................................................................14

4.11 INSTALLING THE PRINTER DRIVER.......................................................................................................15

4.11.1 Typical setup.............................................................................................................................15

4.11.2 Advanced setup........................................................................................................................17

4.11.3 Installing the USB device driver................................................................................................19

4.12 HOW TO USE THE DRIVER..................................................................................................................21

4.12.1 User defined page....................................................................................................................21

4.11.2 Parameter explanation .............................................................................................................22

5 MAINTENANCE......................................................................................................................................28

5.1ROLLER CLEANING ...............................................................................................................................28

5.2 MARK SENSOR CLEANING ....................................................................................................................28

5.3 CLEANUP PAPER JAM...........................................................................................................................28

6 INTERFACE SIGNAL .............................................................................................................................30

6.1 USB INTERFACE .................................................................................................................................30

6.2 PARALLEL INTERFACE ..........................................................................................................................30

6.3 SERIAL INTERFACE ..............................................................................................................................31

6.4 ETHERNET..........................................................................................................................................31

6.5 WLAN INTERFACE BOARD...................................................................................................................32

6.6 POWER INTERFACE DEFINITION ............................................................................................................33

6.7 CASHDRAWER DEFINITION ...................................................................................................................33

BTP-M280 User’s Manual

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7 TROUBLESHOOTING............................................................................................................................34

7.1 CUTTER ERROR TROUBLESHOOTING.....................................................................................................34

7.2 PRINTER DOESN’T WORK.....................................................................................................................34

7.3 ERROR LED AND BUZZER....................................................................................................................34

7.4 PROBLEMS DURING PRINTING ..............................................................................................................34

7.5 PROBLEMS DURING USING DRIVER ......................................................................................................35

BTP-M280 User’s Manual

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Declaration

Information in this document is subject to change without notice. SHANDONG NEW BEIYANG

INFORMATION TECHNOLOGY CO., LTD. (hereinafter referred to as “SNBC”) reserves the right to

improve products as new technology, components, software, and firmware become available. If users

need further data about this product or have any doubt about safety issues that might arise from using it,

please feel free to contact SNBC or your local agents.

No part of this document may be reproduced or transmitted in any form or by any means, electronic or

mechanical, for any purpose without the express written permission of SNBC

Printed in China

Version 2.0

Trademarks

SNBC registered trademarks are:

Warning and Caution

Warning: Items should be strictly followed to avoid damages to body and equipment.

Caution: Items with important information and prompts for operating the printer.

The quality control system of SNBC has been approved of the following certification.

（DNV）ISO9001:2000

The environmental control system of SNBC has been approved of the following certification.

(DNV)ISO14001:2004

BTP-M280 User’s Manual

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General Safety Instruction

Before installing and using the printer, please read the following items carefully:

1. Safety Instructions

Warning: Do not touch the tear-off bar of the printer.

Warning: The print head is at a high temperature during printing or just after operation, do not

touch it and its peripherals for reasons of safety.

Warning: The print head is an ESD-sensitive device. To prevent damage, do not touch either its

printing parts or connecting parts.

2. Cautions

1）Install the printer on a flat and stable surface.

2）Reserve adequate space around the printer so that convenient operation and maintenance can be

performed.

3）Keep the printer away from water source, direct sunlight, strong light and heat.

4）Do not use or store the printer in a place exposed to heat or fire, moisture or other pollution.

5）Do not place the printer on a place exposed to vibration or impact.

6）Avoid exposing the printer to condensation. In case of condensation, ensure it has been completely

removed before turn on the power.

7）Connect the power adapter to an appropriate grounded outlet. Avoid sharing a single electrical

outlet with large power motors and other devices that may cause the fluctuation in voltage.

8）The socket-outlet should be installed near the equipment and should be easily accessible.

9）Turn off the power if you do not use the printer for a long time.

10）Do not spill water or other electric substances (like metal) on the printer. If this happens, turn off the

power immediately.

11）Do not allow the printer to start printing when there is no paper, otherwise the print head and platen

roller will be damaged.

12）To ensure print quality and normal lifetime, use recommended or good quality paper and ribbon.

13）Shut down the printer when connecting or disconnecting interface connectors to avoid damage to

the control board.

14）Do not disassemble the printer without guidance from a technician, even for the purpose of repair.

15）Keep this manual safe and at hand for reference purpose.

BTP-M280 User’s Manual

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1 Overview

1.1 Outline

The BTP-M280 is a 9-pin serial impact dot matrix receipt printer offering high quality, high speed, and

stable performance. It is widely used in real-time printing on-site, such as POS system, kitchen and

finance applications.

The BTP-M280 can be connected with other devices via USB, parallel, serial, Ethernet and WLAN

interface. USB interface is a fixed interface of the printer, and the other interfaces are optional interface of

the printer. The BTP-M280 offers drivers and applications under WINDOWS 98/NT4.0

/2000/2003/XP/Vista.

1.2 Features

¾Bi-directional printing.

¾Two color printing

¾Bi-directional carriage return

¾Support multi-layer paper

¾Easy paper loading

¾Easy operation and maintenance.

¾Support marked paper and continuous paper for print.

¾Compatible with various wide paper.

¾Cutter paper automatically

¾Cash drawer control connector.

¾Communication interface optional.

¾Printer firmware updated online.

BTP-M280 User’s Manual

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2 Specifications

2.1 Main Specification

Item Specification

Print mode 9-pin serial impact dot matrix

Print speed Max. 4.7LPS (400 dots/line)

Print width Max. 400(half dots)/200(full dots)

Paper type Continuous paper or marked paper

Single layer Paper width: 80±0.5mm, 76±0.5mm, 69.5±0.5mm, 57.5±0.5mm;

Paper thickness: 0.06—0.085mm

Paper

Multi-layer paper

(1 original+1 copies)

Paper width: 80±0.5mm, 76±0.5mm, 69.5±0.5mm, 57.5±0.5mm;

Paper thickness: 0.05—0.08mm, total thickness≤0.14 mm

Character type Font A: 9×9 Font B: 7×9 Chinese: 16×16

80/76mm 69.5mm 57.5mm

Font A 33 CPL 30 CPL 25 CPL

Font B 40 CPL 36 CPL 30 CPL

Characters/line (Default)

Chinese 22 CPL 20 CPL 16 CPL

Character size (Default) Font A: 1.6×3.1mm Font B: 1.2×3.1mm Chinese: 2.7×2.9mm

Character

Characters/inch (Default) Font A: 13.3CPI Font B: 16CPI Chinese: 8.9CPI

Receive buffer 4KB

NV bit image data area 128KB

Data

buffer

User NV memory 8KB

Ribbon specification ERC-38 ribbon cartridge

ERC-38(P) 4,000,000 characters

ERC-38(B) 3,000,000 characters

Ribbon lifetime

ERC-38(B/R) Black: 1,500,000 characters

Red: 750,000 characters

Communication interface USB (Fixed) + IEEE1284/RS-232/Ethernet / Wi-Fi interface (optional)

Cash drawer connector 1～2 cash drawers

Power supply DC 24V±5% average current 1.5 A

Printing Mechanism lifetime 10,000,000 lines

Print head lifetime 150,000,000 characters

Reliability

Cutter 1,000,000 times

Operating temperature and humidity 5～45℃，20～90%RH (40℃)

Storage temperature and humidity -40～60℃，20%～93%RH (40℃)

Dimensions 160mm(W)×245mm(D)×145mm(H)

Weight 2.9kg

BTP-M280 User’s Manual

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2.2 Cutter specification

Item Parameters Remark

Cut method Sliding blade

Cut time 600ms Time for one cutter action

Cut interval 2s 30 cuts/minutes (Max.)

Adapt Paper 65～100μm Normal paper with same thickness

Operation voltage 24VDC

Max. repose current 1.2A 24VDC

Cutter lifetime 1,000,000cuts Under standard test conditions

2.3 Paper Specification

2.3.1 Continuous paper

1）Normal paper

¾Paper width: 80±0.5mm/76±0.5mm/69.5±0.5mm/57.5±0.5mm

¾Max. paper roll O/D: Φ83mm

¾Paper roll core: ID Φ12.5mm; OD Φ16mm

¾Paper thickness: 0.06—0.085mm

2）Multi-layer paper (1 original +1 copies)

¾Paper width: 80±0.5mm/76±0.5mm/69.5±0.5mm/57.5±0.5mm

¾Paper thickness: 0.05—0.08mm, total thickness≤0.14 mm

Caution:

Use only multi-layer paper (1 original + 1 copies) of which the original layer on contact the print

head thicker than its under-layer.

2.3.2 Marked paper

Besides the requirements of the continuous paper, marked paper should follow the following

requirements:

1) Mark place

yBTP-M280 printer reserves 8 positions for mark sensor,

which can detect marks on either the front side or the

reverse side of the paper. Position of the sensor is as shown

in the figure.

yThe position of the mark sensor can be adjusted according

to user’s need. The default position (Position 1) is on the

right side of the paper on the front side (paper feed direction)

as shown in the figure.

2) B/M size should meet the requirement as follow:

yMark width (L1)：5mm≤L1≤10mm

yMark height (L2)：12mm≤L2≤paper width

yDistance between marks (L3)：20mm≤L3≤500mm

3) The black mark’s reflectivity should be less than 15%, and the other part’s reflectivity should be

more than 85%. There should be no image between the two marks, such as the advertisement etc.

BTP-M280 User’s Manual

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Caution:

Do not paste the paper to the core.

2.4 Ribbon specification

2.4.1 Ribbon model

Model Color

ERC-38（P）Purple

ERC-38（B）Black

ERC-38（B/R）Black / Red

2.4.2 Demensions

Unit：mm

Caution：

Please use the recommended EPSON original ribbon to ensure the printing quality and lifetime of

the printer transmission part.

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