Ricoh InfoPrint 1985 Manuel utilisateur

InfoPrint Solutions Company Europe, Middle East, and Africa Hardware Announcement

ZG09-0303, dated October 13, 2009

InfoPrint Solutions Company Europe, Middle

East, and Africa Hardware Announcement

ZG09-0303

InfoPrint is a registered trademark of Ricoh Co., Ltd. 1

InfoPrint 1985 (machine type 4856) offers fast

printing for up to A3 and tabloid media

Table of contents

1Overview 4Publications

1Key prerequisites 5Technical information

2Planned availability date 8Terms and conditions

2Description 11 Prices

4Product number 11 Announcement countries

Overview

InfoPrint® Solutions Company, a Ricoh®-IBM joint venture, is enhancing its

workgroup printer family with the introduction of the InfoPrint 1985 printer. This

printer is the replacement for the InfoPrint 1585 printer.

This new monochrome laser printer offers printing speeds of up to 50 pages per

minute (ppm)1 on letter media and up to 50 ppm1 on A4 media. Other benefits of the

InfoPrint 1985 include:

• Faster processor than previous product

• Support for A3/tabloid media

• Enhanced security built-in

• Numeric keypad with control buttons

• Gigabit Ethernet standard on all models

1 Exact print speeds vary depending on document complexity, system configuration,

software applications, driver, and printer status.

Key prerequisites

None

InfoPrint Solutions Company Europe, Middle

East, and Africa Hardware Announcement

ZG09-0303

InfoPrint is a registered trademark of Ricoh Co., Ltd. 2

Planned availability date

October 23, 2009

Description

InfoPrint 1985 is the replacement for the InfoPrint 1585 workgroup printer. This

new monochrome laser printer offers printing speeds of up to 50 ppm2 on letter size

media and up to 50 ppm2 on A4 size media. This printer supports A3 and tabloid

media. The printer comes in the following models:

Standard Maximum Standard

Model memory memory USB Processor Duplex 1000BaseTX

n02, n01 256 MB 1280 MB Standard 800 MHz No Yes

dn2, dn1 256 MB 1280 MB Standard 800 MHz Standard Yes

All models include two 500-sheet drawers and a 100-sheet multipurpose feeder

(MPF) for a total input capacity of 1,100 sheets standard. Up to two optional input

sources are supported for a total maximum input capacity of 5,100 sheets. Standard

output capacity is 500 sheets with a maximum output capacity of 3,800 sheets.

2 Exact print speeds vary depending on document complexity, system configuration,

software applications, driver, and printer status.

Memory

All models have one slot for additional SDRAM memory. Memory options for the

printer include 256 MB, 512 MB, or 1024 MB memory DIMMs. All models have

one slot for the optional 256 MB flash memory card. All models have a slot for an

optional hard disk.

Network connections

All models include internal 1000BaseTX (Gigabit Ethernet) as standard.

The internal wireless feature allows the printer to be connected directly to a wireless

LAN. This supports the IEEE 802.11b, 802.11g, and 802.11n draft 2.0 standards.

Draft 2.0 refers to the version of the not-yet-ratified IEEE 802.11n standard.

Usage rates

The maximum monthly usage for the InfoPrint 1985 is 300,000 impressions.

InfoPrint Solutions Company does not recommend printing to the monthly maximum

on a consistent basis.

Print quality

The print resolutions supported by the printer are:

• 1200 x 1200 dpi

•2400 image quality3 (default mode)

• 600 x 600 dpi

• 300 dpi

3 The 2400 Image Quality (IQ) enhancement is a special print mode designed to vary

the intensity of each individual printed dot by manipulating its size to produce the

InfoPrint Solutions Company Europe, Middle

East, and Africa Hardware Announcement

ZG09-0303

InfoPrint is a registered trademark of Ricoh Co., Ltd. 3

appearance of greater print resolution within the limitation of a set number of dots

per inch (dpi).

The toner darkness setting offers 10 user-selectable settings to balance print

darkness and toner savings. The higher the setting, the darker the print (that is,

level 1 is the lightest). The printers ship with a default setting of 8. Level 8 to level

1 offers up to 50% toner savings, thus reducing the cost of printing. The toner

darkness setting is available through the operator panel under the Quality menu and

also accessible from the print driver.

Because of the printing technology, setting 9 and 10 do not provide darker print

than the default setting of 8.

Font support

The InfoPrint 1985 printer resident fonts include support for the following:

Emulation Number of scalable fonts Number of bitmapped fonts

PCL 6 89 2

PostScript 158 0

PPDS 39 5

The fonts in the PCL emulation are compatible with the fonts in the HP LaserJet

4550, and include nine additional fonts and many extra symbol sets to support extra

languages and applications. Included in the PCL emulation are OCR-A, OCR-B, and

Code 3 of 9 barcode fonts. The fonts in the PostScript® emulation are compatible

with all 136 fonts in Adobe® PostScript 3 and include 22 additional fonts.

Additional fonts can be downloaded to the printer RAM, optional user flash, or the

hard disk.

The CD-ROM shipped with the printer includes screen fonts to match the printer's

resident scalable fonts. The Software and Documentation CD also contains a variety

of downloadable fonts for Hebrew and Arabic.

Features

The printer supports the following features:

Part

number Description

39V0943 2 x 500-Sheet Drawer

39V0944 2000-Sheet Dual Input

39V0947 2,000-Sheet High Capacity Feeder

39V0945 2/3 Hole Finisher

39V0946 2/4 Hole Finisher

75P6949 Duplex Unit

39V3415 256 MB Memory

39V3416 512 MB Memory

39V3417 1024 MB Memory

39V3593 256 MB Flash Memory

39V3420 80 GB Hard Disk

39V3889 Bar Code Card

39V3463 Decryption Card

39V3633 IPDSTM & SCS/Tne Card

39V1524 Ethernet 10/100BaseTX (1 USB port)

39V1525 Ethernet 1000BaseTX (4 USB ports)

75P6855 802.11g Wireless to USB (EMEA)

75P6856 802.11g Wireless to USB (UK/Ireland)

39V3624 802.11b/g/n Wireless Print Server

39V3423 Parallel 1284-B Interface Card

39V3424 RS-232C Serial Interface Card

75P7029 10 ft. Parallel Cable

75P7030 2-meter USB Cable

39V3618 Korean Font Card

39V3619 Simplified Chinese Font Card

InfoPrint Solutions Company Europe, Middle

East, and Africa Hardware Announcement

ZG09-0303

InfoPrint is a registered trademark of Ricoh Co., Ltd. 4

39V3620 Traditional Chinese Font Card

39V3621 Japanese Font Card

39V3890 Printer Stand with Cabinet

Wireless features are not available in Russia, South Africa, and Turkey.

Accessibility by people with disabilities

For hardware offerings

The following features support use by people with disabilities:

• Controls and latches are operable with one hand and minimal dexterity.

• Keys are discernible by touch without activating them.

• The display, controls, latches, and levers are accessible to someone in a wheel

chair.

• Color is used as an enhancement for conveying information, as well as an

additional method of distinguishing between buttons, controls, and latches.

Product number

Mach Part

type Model number Description UPC

Austria, Belgium, France, Germany, Greece, Netherlands, Russia, Spain,

Turkey, Finland, Norway, Sweden

4856 n02 39V3743 InfoPrint 1985 8-45481-00102-9

4856 dn2 39V3744 InfoPrint 1985 8-45481-00103-6

Denmark

4856 n02 39V3745 InfoPrint 1985 8-45481-00104-3

4856 dn2 39V3746 InfoPrint 1985 8-45481-00105-0

Israel

4856 n02 39V3749 InfoPrint 1985 8-45481-00108-1

4856 dn2 39V3750 InfoPrint 1985 8-45481-00109-8

Italy

4856 n02 39V3751 InfoPrint 1985 8-45481-00110-4

4856 dn2 39V3752 InfoPrint 1985 8-45481-00111-1

South Africa

4856 n02 39V3753 InfoPrint 1985 8-45481-00112-8

4856 dn2 39V3754 InfoPrint 1985 8-45481-00113-5

Switzerland

4856 n02 39V3755 InfoPrint 1985 8-45481-00114-2

4856 dn2 39V3756 InfoPrint 1985 8-45481-00115-9

4856 n02 39V3757 InfoPrint 1985 8-45481-00116-6

4856 dn2 39V3758 InfoPrint 1985 8-45481-00117-3

39V3633 IPDS and SCS/TNe Card 8-83436-04874-3

39V3889 Bar Code Card 8-45481-00177-7

39V3890 Printer Stand with Cabinet 8-45481-00178-4

Publications

All hardcopy publications are downloadable from the InfoPrint Solutions Company

Web site

http://www.infoprint.com

The following publications are shipped with the products:

InfoPrint Solutions Company Europe, Middle

East, and Africa Hardware Announcement

ZG09-0303

InfoPrint is a registered trademark of Ricoh Co., Ltd. 5

Software and Documentation CD

User's Guide (contained on CD)

The User's Guide will be available in the following languages: Arabic, English,

Danish, Dutch, Finnish, French, German, Hebrew, Italian, Korean, Norwegian, Polish,

Brazilian Portuguese, Romanian, Russian, Spanish, Swedish, Simplified Chinese,

Traditional Chinese, and Turkish.

Operator Panel

The Operator Panel will be available in the following languages: English, Danish,

Dutch, Finnish, French, German, Italian, Norwegian, Polish, Brazilian Portuguese,

Russian, Spanish, Swedish, Turkish, Simplified Chinese, Traditional Chinese, Korean,

and Japanese.

Technical information

Specified operating environment

Dimensions

Width Depth Height Weight

All 616.0 mm4 520.0 mm 475.0 mm 45.6 kg

models (24.25 in) (20.5 in) (18.7 in) (100.5 lb)

2,000-Sheet 540.0 mm 520.0 mm 292.0 mm 29.5 kg

Drawer (21.3 in) (20.5 in) (11.5 in) (65.0 lb)

4 Extending MPF fully adds 13 inches (330 mm).

Minimum clearance requirements

Left side Right side Front Rear Top

200.0 mm 460.0 mm 642.0 mm 200.0 mm 200.0 mm

(7.8 in) (18.1 in) (25.3 in) (7.8 in) (7.8 in)

Note: When installing the printer, the customer should allow enough room to access

the paper trays and paper exits.

Operating environment

• Temperature: 16° to 32° C (60° to 90° F)

• Humidity: 8% to 80% relative humidity

• Altitude: 0 to 3,048 meters (10,000 ft)

Storage and shipping environment (packed)

• Temperature: -40° to 43.3° C (-40° to 110° F)

• Humidity: 5% to 95% relative humidity

• Altitude: 0.25 atmospheric pressure (equivalent to 10,300 m; 34,000 feet)

Storage and shipping environment (unpacked)

• Temperature: 0° to 40° C (32° to 104° F)

• Humidity: 5% to 80% relative humidity

InfoPrint Solutions Company Europe, Middle

East, and Africa Hardware Announcement

ZG09-0303

InfoPrint is a registered trademark of Ricoh Co., Ltd. 6

Electrical specifications

Low-voltage models

• 100 - 127 V ac at 50 - 60 Hz, nominal

• 90 - 137 V ac, extreme

High-voltage models

• 220 - 240 V ac at 50 - 60 Hz (not available in all countries)

• 198 - 259 V ac, extreme

Average power consumption

The following table specifies nominal average power requirements for the base

printer configuration for InfoPrint 1985.

Printing states All models

Off .35 W

Power saver mode 8 W

Ready mode 100 W

Simplex printing 700 W

Duplex printing 560 W

Typical electricity consumption test

Normal mode 6.00 kwh/wk

Eco mode 4.52 kwh/wk

Maximum current while printing

115 Volts 12 A (rms)

230 Volts 8 A (rms)

Note: All duplex models are Energy Star compliant.

Acoustics

All measurements were made in accordance with ISO 7779 and reported in

conformance with ISO 9296.

1 meter average Declared

sound pressure sound power

Mode level (dBA) level (Bels)

Simplex 55 7.1

Duplex 58 7.4

Ready 22 3.8

Planning information

Customer responsibilities

This printer is designed as Customer Setup Unit (CSU). The customer is responsible

for:

• Adequate site, system, and other vendor preparation

• Receipt at the customer location and placement of the printer

• Installation and configuration of the printer and features by following the

installation instructions, including:

– Installing and maintaining cables

– Loading print media and clearing jams

– Performing low-level problem determination

– Ordering and installing supplies and consumables

• Working with InfoPrint Solutions Technical Support to complete low-level problem

determination including:

InfoPrint Solutions Company Europe, Middle

East, and Africa Hardware Announcement

ZG09-0303

InfoPrint is a registered trademark of Ricoh Co., Ltd. 7

– Downloading and installing microcode updates as directed by the InfoPrint

Solutions Technical Support Center

– Replacing defective features that were installed as part of the customer setup

process

It is the customer's responsibility to order and maintain an adequate inventory of

toner cartridges and maintenance supplies.

Cable orders

No attachment cables are required for this feature.

Supplies

No supplies are required with the machine order. InfoPrint 1985 is shipped with

35,000-impressions5 print cartridge. Refer to the following table for replacement

print cartridges. It is the customer's responsibility to order and maintain an

adequate inventory of toner cartridges and maintenance supplies.

Consumables

The following replacement supplies are available for InfoPrint 1985:

Part

Description Model number Approximate average yield5

Toner cartridge All 39V3628 35,000 impressions

Staple pack All 75P6997 15,000 staples

Photoconductor6 All 39V3629 60,000 impressions

5 Approximate yield has been established with an average coverage of 5%. An

impression is defined as one printed side of a sheet. A duplex sheet would consist of

two impressions.

6 Yield based on an average of six pages per job and approximately 5% coverage per

page. Yields may vary based on actual customer usage.

The approximate average yields are not a warranty or guarantee of minimum life,

and are provided to assist in initial supplies planning. Actual usage should be used

to establish the supply's life in the end user's application. Many factors (for example,

print coverage per page, machine settings, paper type and size, and environmental

conditions) can affect supply life.

Maintenance supplies

The following maintenance supplies are available for InfoPrint 1985:

Description Models Part number Approximate average yield

110V Maintenance Kit All 39V2603 300,000 pages

220V Maintenance Kit All 39V2604 300,000 pages

All maintenance supplies are customer installable. Installation services are available

at InfoPrint Solutions Company's current billable service rate for this product, with

a one-hour minimum. The maintenance kits must be purchased separately by the

customer before contacting InfoPrint Solutions Company for installation.

Supply warranties are only for defects in materials and workmanship at the time of

shipment and installation. They are not for print count life or normal wear and tear,

nor for any print count minimum. Contact your place of purchase for warranty return

instructions.

InfoPrint Solutions Company is committed to environmentally conscious programs

for printer supplies. A collection program for used printer cartridges has been

InfoPrint Solutions Company Europe, Middle

East, and Africa Hardware Announcement

ZG09-0303

InfoPrint is a registered trademark of Ricoh Co., Ltd. 8

established and return instructions are included in the supply item packaging, with

free return shipping.

To call InfoPrint Solutions Company Supplies Fulfillment Operations (ISFO) at PFS,

contact 31-43-350 2756 (within the Netherlands call: 043-350 2756). Toll-free

numbers to ISFO have been established in the following countries:

Belgium 0800-71950

Denmark 800-15534

Finland 08001-13112

France 0800-905871

Italy 800-878349

Germany 800-1818005

Norway 800 11389

Spain 900-983131

Sweden 0207-94270

UK 0800-968679

Pallet quantity

The pallet quantity for InfoPrint 1985 is one printer per pallet.

Security, auditability, and control

This product uses the security and auditability features of the host hardware, host

software, and application software.

The customer is responsible for evaluation, selection, and implementation of security

features, administrative procedures, and appropriate controls in application systems

and communications facilities.

Global Technology Services

Contact your InfoPrint Solutions Company representative for the list of selected

services available in your country, either as standard or customized offerings, for the

efficient installation, implementation, and/or integration of this product.

Terms and conditions

Warranty period

Twelve months

Warranty service

If required, InfoPrint Solutions Company provides repair or exchange service

depending on the types of warranty service specified for the machine. InfoPrint

Solutions Company will attempt to resolve your problem over the telephone, or

electronically via an InfoPrint Solutions Company Web site. You must follow the

problem determination and resolution procedures that InfoPrint Solutions Company

specifies. Scheduling of service will depend upon the time of your call and is subject

to parts availability. If applicable to your product, parts considered Customer

Replaceable Units (CRUs) will be provided as part of the machine's standard

warranty service.

Service levels are response time objectives and are not guaranteed. The specified

level of warranty service may not be available in all worldwide locations. Additional

charges may apply outside InfoPrint Solutions Company's normal service area.

Contact your local InfoPrint Solutions Company representative or your reseller for

country- and location-specific information. This product is covered by the following

types of service.

Customer Replaceable Unit Service and On-site for other selected parts.

InfoPrint Solutions Company Europe, Middle

East, and Africa Hardware Announcement

ZG09-0303

InfoPrint is a registered trademark of Ricoh Co., Ltd. 9

CRU: InfoPrint Solutions Company provides replacement CRUs to you for you to

install. CRU information and replacement instructions are shipped with your machine

and are available from InfoPrint Solutions Company upon your request. CRUs are

designated as being either a Tier 1 or a Tier 2 CRU.

Tier 1 CRU: Installation of Tier 1 CRUs is your responsibility. If InfoPrint Solutions

Company installs a Tier 1 CRU at your request, you will be charged for the

installation.

Tier 2 CRU: You may install a Tier 2 CRU yourself or request InfoPrint Solutions

Company to install it, at no additional charge.

Based upon availability, CRUs will be shipped for next-business-day delivery.

InfoPrint Solutions Company specifies, in the materials shipped with a replacement

CRU, whether a defective CRU must be returned to InfoPrint Solutions Company.

When return is required, (1) return instructions and a container are shipped with the

replacement CRU and (2) you may be charged for the replacement CRU if InfoPrint

Solutions Company does not receive the defective CRU within 15 days of your

receipt of the replacement.

The following parts have been designated as Tier 1 CRU parts:

• All output devices

• Memory cards

• Optional firmware cards

• Option cards

• Wireless adapters

• All external adapters

• Op panel overlay

• Data cables and adapters (including USB, Serial, Parallel, telephone fax line,

scanner)

• All power cords

• Hard drives

• All input devices

• Machine covers

•Furniture and furniture parts (including stands, cabinet and shelves)7

• Stacker arm

• Scanner op panel

• Scanner op panel cover

• Scanner power supply

• Scanner control unit

7 All furniture products will have a one year (12 months) warranty with delivery

of this warranty through replacement CRUs shipped direct to the customer for

customer installation. After the one year warranty, repair or replacement of the

furniture is customer responsibility.

Standard tier 1 CRU items listed would not apply if the specific product does not

include that function or feature.

On-site Service: InfoPrint Solutions Company will repair the failing machine at your

location and verify its operation. You must provide a suitable working area to allow

disassembly and reassembly of the machine. The area must be clean, well-lit, and

suitable for the purpose.

• InfoPrint Solutions Company On-site repair Limited, Next Business Day On-site

Response Time, Latest Call Registration 15:00, 9 hours per day, Monday through

Friday, excluding public or national holidays

InfoPrint Solutions Company Europe, Middle

East, and Africa Hardware Announcement

ZG09-0303

InfoPrint is a registered trademark of Ricoh Co., Ltd. 10

• InfoPrint Solutions Company On-site Repair, Next Business Day On-site Response

Time, Latest Call Registration 3:00 p.m., 9 hours per day, Monday through Friday,

excluding public or national holidays

Warranty and maintenance

Warranty period

Twelve months

Warranty service

• Technical support during warranty period

• InfoPrint Solutions Company On-site Repair (IOR) 9 x 5, next business day

Warranty service upgrades

• IOR 24 x 7, same day (may not be available in all locations, please contact your

local InfoPrint representative to confirm the available offerings for your printer)

Post-warranty service

• IOR 9 x 5, Monday through Friday, excluding holidays, next-business-day

response

• IOR 24 x 7, same day (may not be available in all locations, please contact your

local InfoPrint representative to confirm the available offerings for your printer)

ServicePacs

The following Electronic ServicePac® (Epac) for InfoPrint 1985 are available:

Mach Part

type SPac offering number

4556 1 YR IOR 7x24 SBD 68Y4888

4856 2 YR IOR 5x9 NBD 68Y4889

4856 2 YR IOR 7x24 SBD 68Y4890

4856 3 YR IOR 5x9 NBD 68Y4891

4856 3 YR IOR 7x24 SBD 68Y4892

4856 4 YR IOR 5x9 NBD 68Y4893

4856 4 YR IOR 7x24 SBD 68Y4894

4856 1 YR IOR 5x9 NBD PW 68Y4895

4856 1 YR IOR 7x24 SBD PW 68Y4896

Maintenance processing

Low end

Period of maintenance service

9 x 5

Hourly service class

Two

Maintenance billing

Monthly

Usage plan machine

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