Quantum StorNext QD7000 Manuel utilisateur

Replacing a Fan in Expansion Unit

StorNext QD7000

Firmware 8.40.xx.xx

6-68687-01 Rev A

ii Replacing a Fan in Expansion Unit

Replacing a Fan in Expansion Unit, 6-68687-01 Rev A, March 2018 Product of USA.

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limited to the implied warranties of merchantability or fitness for a particular purpose. Quantum Corporation may revise this

publication from time to time without notice.

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TRAEMARK STATEMENT

Artico, Be Certain (and the Q brackets design), DLT, DXi, DXi Accent, DXi V1000, DXi V2000, DXi V4000, GoVault, Lattus, NDX, the

Q logo, the Q Quantum logo, Q-Cloud, Quantum (and the Q brackets design), the Quantum logo, Quantum Be Certain (and the Q

brackets design), Quantum Vision, Scalar, StorageCare, StorNext, SuperLoader, Symform, the Symform logo (and design), vmPRO,

and Xcellis are either registered trademarks or trademarks of Quantum Corporation and its affiliates in the United States and/or

other countries. All other trademarks are the property of their respective owners.

Products mentioned herein are for identification purposes only and may be registered trademarks or trademarks of their respective

companies. All other brand names or trademarks are the property of their respective owners.

Quantum specifications are subject to change.

Replacing a Fan in Expansion Unit iii

Preface

Note: The 8.40.xx.xx firmware (Madrid) is used in the QD7000

(E5600, Titan RAID controller, only). Refer to the NetApp to

Quantum Naming Decoder section for additional information.

This section provides the following information:

•Audience

•Prerequisites

•NetApp to Quantum Naming Decoder

•Product Safety Statements

•Contacts

•Comments

•Quantum Global Services

Audience This manual is intended for storage customers and technicians.

Preface

iv Replacing a Fan in Expansion Unit

Prerequisites Prerequisites for installing and using this product include knowledge of:

• Servers and computer networks

• Network administration

• Storage system installation and configuration

• Storage area network (SAN) management and direct attach storage

(DAS)

• Fibre Channel (FC) and Ethernet protocols

NetApp to Quantum

Naming Decoder

Use Table 1 to correlate the NetApp product nomenclature to the

equivalent Quantum-storage naming conventions.

Table 1 Product Nomenclature

E-Series NetApp

Product Quantum-Storage Description

Controller-Drive Tray Base System Quantum uses Base System when referring to a drive

tray with the RAID controllers.

Drive Tray Expansion Unit Quantum uses Expansion Unit when referring to a

drive tray with the environmental services modules

(ESMs).

E5600 (Code Name:

Titan)

RAID Controller Four 16Gb/s FC SFP+ host ports

E5500 (Code Name:

Soyuz)

RAID Controller Four 16Gb/s FC SFP+ host ports

E5400 (Code Name:

Pikes Peak)

RAID Controller Four 8Gb/s FC SFP+ host ports

DE6600 (Code Name:

Wembley)

4U 60-drive

enclosure

Sixty 3.5 inch disk drives

Preface

Replacing a Fan in Expansion Unit v

E5660

• DE6600 4U drive

enclosure

• With E5600 RAID

controllers

(Titan)

Quantum StorNext

QD7000

E5560

• DE6600 4U drive

enclosure

• With E5500 RAID

controllers

(Soyuz)

Quantum StorNext

QD7000

E5460

• DE6600 4U drive

enclosure

• With E5400 RAID

controllers (Pikes

Peak)

Quantum StorNext

QD6000

E-Series NetApp

Product Quantum-Storage Description

Preface

vi Replacing a Fan in Expansion Unit

Product Safety

Statements

Quantum will not be held liable for damage arising from unauthorized

use of the product. The user assumes all risk in this aspect.

This unit is engineered and manufactured to meet all safety and

regulatory requirements. Be aware that improper use may result in

bodily injury, damage to the equipment, or interference with other

equipment.

WARNING: Before operating this product, read all instructions and

warnings in this document and in the system, safety, and

regulatory guide.

E5424

• DE5600 24-drive

2U drive

enclosure

• Code Name:

Camden

• With E5400 RAID

controllers (Pikes

Peak)

Quantum StorNext

QS2400

E5412

• DE1600 12-drive

2U drive

enclosure

• Code Name:

Ebbets

• With E5400 RAID

controllers (Pikes

Peak)

Quantum StorNext

QS1200

E-Series NetApp

Product Quantum-Storage Description

Preface

Replacing a Fan in Expansion Unit vii

Preface

viii Replacing a Fan in Expansion Unit

Contacts For information about contacting Quantum, including Quantum office

locations, go to:

http://www.quantum.com/aboutus/contactus/index.aspx

Comments To provide comments or feedback about this document, or about other

Quantum technical publications, send e-mail to:

[email protected]

Quantum Global

Services

Accelerate service issue resolution with these exclusive Quantum

StorageCare services:

•Service and Support Website - Register products, license software,

browse Quantum Learning courses, check backup software and

operating system support, and locate manuals, FAQs, firmware

downloads, product updates and more in one convenient location.

Benefit today at:

http://www.quantum.com/serviceandsupport/get-help/

index.aspx#contact-support

•eSupport - Submit online service requests, update contact

information, add attachments, and receive status updates via email.

Online Service accounts are free from Quantum. That account can

Preface

Replacing a Fan in Expansion Unit ix

also be used to access Quantum’s Knowledge Base, a

comprehensive repository of product support information. Get

started at:

http://www.quantum.com/customercenter/

For further assistance, or if training is desired, contact the Quantum

Customer Support Center:

North America 1-800-284-5101 (toll free)

+1-720-249-5700

EMEA +800-7826-8888 (toll free)

+49-6131-324-185

APAC +800-7826-8887 (toll free)

+603-7953-3010

For worldwide support:

http://www.quantum.com/serviceandsupport/get-help/

index.aspx#contact-support

NetApp® E-Series Storage Systems: Replacing a Fan Canister in

the DE6600 Drive Tray

To download SANtricity ES Storage Manager and related product documentation, go to the NetApp

Support Site at support.netapp.com.

Before you replace the fan canister in the DE6600 drive tray, gather antistatic protection and a replacement fan canister.

ATTENTION Possible equipment damage – If you perform this procedure with the power turned on, you must complete

it within 15 minutes to prevent the possibility of overheating the equipment.

You can determine whether you have a failed fan canister in two ways:

The Recovery Guru directs you to replace a failed fan canister.

You locate the failed fan canister by checking the Fan Service Action Required LED.

ATTENTION Possible hardware damage – To prevent electrostatic discharge damage to the tray, use proper antistatic

protection when handling tray components.

1. Gather support data about your storage array by using one of these methods:

—Use the storage management software to collect and save a support bundle of your storage array. From the Array

Management Window, select Monitor >> Health >> Collect Support Data. Then name and specify a location on

your system where you want to store the support bundle.

—Use the command line interface (CLI) to run the save storageArray supportData command to gather

comprehensive support data about the storage array. For more information about this command, refer to the

Command Line Interface and Script Commands. Running this command can temporarily impact performance on

your storage array.

2. Did the Recovery Guru direct you to replace a failed fan canister?

—Yes – Go to step 3.

—No – Run the Recovery Guru to identify the failed component.

ATTENTION Possible equipment damage due to overheating – To avoid taking the wrong fan canister offline, contact

your Technical Support representative before performing step 3.

3. If the Recovery Guru has directed you to replace the fan canister and the blue Fan Service Action Allowed LED is not

on, type this command on the command line, and press Enter:

SMcli <ctrl_IP1> -c “Set tray [trayID] fanCanister [left|right] service Allowed

Indicator=on;”

In this command:

—<ctlr_IP1> is the identifier of the controller to which the drive tray is assigned.

—[trayID] is the identifier of the drive tray that contains the fan canister you want to replace. Drive tray ID values

are 0 to 99. Be sure to type the square brackets around the identifier.

This procedure is for systems running SANtricity®10.83 and later.

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