Potterton Promax 15/2 HE Plus Manuel utilisateur

User Guide and

Important Warranty Information

Please keep these instructions in a safe place.

If you move house, please hand them over to the next occupier

Promax

15/2,24/2 & 30

HE Plus

Condensing

Central Heating Boiler

You can rely on

2© Baxi Heating UK Ltd 2009

Natural Gas

Potterton Promax 15/2 HE Plus

G.C.No41 605 52

Potterton Promax 24/2 HE Plus

G.C.No41 601 17

Potterton Promax 30 HE Plus

G.C.No41 601 22

be reproduced or transmitted in any form or by any means, or stored in any

retrieval system of any nature (including in any database), in each case whether

electronic, mechanical, recording or otherwise, without the prior written

permission of the copyright owner, except for permitted fair dealing under

Copyrights, Designs and Patents Act 1988.

Applications for the copyright owner’s permission to reproduce or make other

use of any part of this publication should be made, giving details of the proposed

use, to the following address:

The Company Secretary, Baxi Heating UK Ltd, The Wyvern Business Park,

Stanier Way, Derby, DE21 6BF.

Full acknowledgement of author and source must be given.

WARNING: Any person who does any unauthorised act in relation to a

1.0 Operating the Boiler 3

2.0 Troubleshooting 4

3.0 Clearances 6

4.0 Care of the Boiler 7

5.0 Legislation 8

6.0 Notes 9

7.0 Emergency 11

8.0 Warranty & Service 12

Section Page

Contents

This product has an energy rating (A) on a scale of A to G.

For more information see www.boilers.org.uk. This is a certification mark.

0086

ISO 9001

FM 00866

The Benchmark Scheme

Baxi Heating UK Ltd is a licensed member of the Benchmark Scheme which aims

to improve the standards of installation and commissioning of domestic heating

and hot water systems in the UK and to encourage regular servicing to optimise

safety, efficiency and performance.

Benchmark is managed and promoted by the Heating and Hotwater Industry

Council. For more information visit www.centralheating.co.uk

1.0 Operating the Boiler

1.1 In Operation

The Potterton Promax HE Plus is a range of high efficiency

condensing boilers.

In common with other condensing boilers its exceptional

efficiency means the flue gases are cooled to such an extent

that steam is often visible at the outside flue terminal.

The amount produced depends on system design, product use

and outside air temperature but it is not harmful to the

individual or the working of the boiler in any way.

Other Controls

A Potterton Electronic Programmer or other type of clock

should have been fitted in your system, together with heating

and hot water controls. Full instructions on the use of these

controls will have been supplied with them.

1.2 To Light

1. Ensure that the main gas and electricity supplies to the boiler

are ON.

2. The fan will start to run and after a short period the ignition

spark will commence. Sparking will continue until the flame is

established then stop automatically. Check that a flame is

visible through the sight glass.

Sight Glass

2.0 Troubleshooting

4© Baxi Heating UK Ltd 2009

Boiler not working

START

Make sure the gas

supply is turned ON

and check if other

gas appliances are

operating (e.g. fire,

cooker).

If no gas, consult

your supplier.

Is there electricity to the

boiler ?

Check electrical supply to

boiler is switched on.

YES Ignition Spark will commence

Boiler operating

satisfactorily.

YES

YES Boiler fails to light ?

YES

Press the Reset Button

If boiler will not light.

CONTACT YOUR

INSTALLER OR

SERVICE

ENGINEER.

Boiler flame established

(Check that a flame is visible

through the sight glass)

Sight Glass

YES

Reset Button

2.0 Troubleshooting

Is the Timer ON and

calling for heat ?

Is the Room Thermostat (if

fitted) set high enough ?

Typical

examples of

external timer

Ensure timer is set for Central

Heating ON (see any

instructions supplied with timer)

YES YES

Turn Room Thermostat

to maximum setting

(typical example shown)

If you don’t know what you need to do

to get the boiler to light, or need help

with the system and controls, contact

your installer as soon as possible

CH ON CH OFF

3.0 Clearances

6© Baxi Heating UK Ltd 2009

50mm

600mm

390mm

200mm

5mm Min

5mm

500mm

For Servicing

Purposes

Fig. 1

Fig. 2 In Operation

At Least

1.5°

320mm

3.1 For your Safety

1. This appliance must have been installed in accordance

with the manufacturer’s instructions and the regulations

in force.

2. Any modification that may interfere with the normal

operation of the appliance without express written

permission from the manufacturer or his agent could

invalidate the appliance warranty. In GB this could also

infringe the Gas Safety (Installation and Use) Regulations.

3. Your boiler must not be operated without the casing

correctly fitted.

4. Do not interfere with any sealed components on this

boiler.

5. Take note of any warning labels on your boiler.

6. Your boiler should have the following minimum

clearances for Safety and Maintenance

(Figs. 1 & 2):-

Top - 200mm

Bottom - 50mm

Left side - 5mm

Right Side - 5mm

Front - 5mm (In Operation)

- 500mm (For Servicing)

7. If your boiler is installed in a compartment, do not use

it for storage purposes. Do not obstruct any purpose

provided ventilation openings.

8. Flammable materials must not be stored in close

proximity to your boiler.

9. Avoid skin contact when your boiler is in operation, as

some surfaces may get hot e.g. pipework.

10. Ensure that the flue terminal, outside the house,

does not become damaged or obstructed, particularly

by foliage.

11. It is important that the condensate drain system is

not blocked, modified or damaged in any way as this

would affect the operation of your boiler. Your installer

should have insulated any exposed pipework.

GB - Heating Industry definition meaning England, Scotland,

Wales, Northern Ireland, Isle of Man and the Channel Isles

4.0 Care of the Boiler

4.1 Cleaning the Outercase

The painted panels should be wiped with a damp cloth

and then dried completely. DO NOT USE ABRASIVE

CLEANING AGENTS.

4.2 Frost Protection

1. The boiler does not have integral frost protection. It

is recommended that the installer fits a suitable

protection device to the system controls if required.

For frost protection the boiler must not be switched

off at the isolation switch on the wall.

5.0 Legislation

8© Baxi Heating UK Ltd 2009

5.1 Installation, Commissioning, Service & Repair

1. This appliance must be install in accordance with the

manufacturer’s instructions and the regulations in force. Read

the instructions fully before installing or using the appliance.

2. In GB, this must be carried out by a competent person as

stated in the Gas Safety (Installation & Use) Regulations.

3. Definition of competence: A person who works for a Gas

Safe registered company and holding current certificates in the

relevant ACS modules, is deemed competent.

4. IN IE (Eire), this must be carried out by a competent person

as stated in I.S. 813 “Domestic Gas Installations”.

Lifting - This product should be lifted and handled by two

people. Stooping should be avoided and protective equipment

worn where necessary. Carrying & lifting equipment should be

used as required, e.g. when installing in a loft space.

All Gas Safe registered engineers carry an ID card with their

licence number and a photograph. You can check your

engineer is registered by telephoning 0800 408 5500 or online

at www.GasSafeRegistered.co.uk

The boiler meets the requirements of Statutory Instrument

“The Boiler (Efficiency) Regulations 1993 No 3083” and is

deemed to meet the requirements of Directive 92/42/EEC on

the energy efficiency requirements for new hot water boilers

fired with liquid or gaseous fuels:-

Type test for purpose of Regulation 5 certified by:

Notified Body 0087.

Product/Production certified by:

Notified Body 0086.

Ref: 86-BL-647

For GB/IE only.

5.2 Benchmark Commissioning Checklist

1. Please ensure that the installer has fully completed the

Benchmark Checklist on the inside back pages of the

installation instructions supplied with the product and that you

have signed it to say that you have received a full and clear

explanation of its operation. The installer is legally required to

complete a commissioning checklist as a means of complying

with the appropriate Building Regulations (England and

Wales).

2. All installations must be notified to Local Area Building

Control either directly or through a Competent Persons

Scheme. A Building Regulations Compliance Certificate will

then be issued to the customer who should, on receipt, write

the Notification Number on the Benchmark Checklist.

3. This product should be serviced regularly to optimise its

safety, efficiency and performance. The service engineer should

complete the relevant Service Record on the Benchmark

Checklist after each service.

4. The Benchmark Checklist may be required in the event of

any warranty work and as supporting documentation relating

to home improvements in the optional documents section of

the Home Information Pack.

6.0 Notes

10 © Baxi Heating UK Ltd 2009

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