Phonak roger Manuel utilisateur
Roger Select™
Contents
Preparation ...................................................................................................................................................................................................................1
Getting started.............................................................................................................................................................................................................2
Demo protocol .............................................................................................................................................................................................................3
Introduction to other Roger microphone..............................................................................................................................................................6
End of demo .................................................................................................................................................................................................................6
Preparation
Purpose
To support Hearing care professionals explaining Roger to potential clients and their significant others
When to use
•Roger Open Days / Roger Open Houses
•Client that shows interest in Roger products
•Roger candidate
Duration
Approximately 10 - 15 minutes
Equipment needed
•Roger Select demo instrument
•2 Roger X demo instruments
•Roger MyLink demo instrument
•Roger Installer
•Loudspeaker to create noise, connected to a computer. Suggested noise sound file: Party noise file from Phonak Target
media software, copy Party2 noise file out of Phonak Target as separate file and store it on your computer)
•TV
•Smartphone
Phonak
Roger™demo guide
Phonak Roger Select™ 2
Optional equipment
•Roger MyLink demo instrument with headphones for significant others
Place
•Round or rectangular table, size approx.. 1 meter / 3 feet in diameter/length
Preparation
1. Make sure the equipment is well charged and it is switched on
2. Place the noise speaker approximately 2 meter / 6 feet away from the center of the table and calibrate the noise level to
around 70 dBA at the center of the table.
3. Have your smartphone ready with a short music movie
4. Plug the audio cable into your smartphone and into Roger Select and play the music movie
5. On the TV, make sure a news program is available
6. Place the docking station next to the TV screen and connect it to the power outlet and the TV’s digital output
Optional: Pair Roger Select / Roger Pen with your smartphone using Bluetooth® wireless technology
Tips
•PRACTICE –PRACTICE –PRACTICE
The more confident and comfortable you are with your demonstration, the more likely you will be successful.
You should also wear a Roger MyLink with headphones to verify the sound during the whole demo and pace your
instructions.
Choose the right receiver for your client
Your client has:
Receiver to
choose
Steps before demo
Steps after demo
Hearing device with
RogerDirect™
(e.g. Phonak Audéo™M-
312)
2 Roger X
Install Roger X into both hearing
devices using Roger Installer
Uninstall Roger from both hearing
devices using Roger Installer back
into Roger X
Hearing device with T-Coil
Roger MyLink
Let client wear the Roger MyLink
around the neck and make sure
the hearing device is switched to
T-Coil program.
Take Roger MyLink back and
restart hearing device
Hearing aid plus streaming
device with euro plug
(e.g. ComPilot II, GN
ReSound MultiMic)
1 Roger X
Plug Roger X into streaming
device and make sure hearing aid
is in streaming program
Unplug Roger X from the streamer
and restart the hearing device
Getting started
1. Switch on the equipment
2. Let the participants sit around the table
3. Make sure the hearing device is switched on and in the correct program (see table above)
4. Connect Roger Select with the Roger MyLink(s)
Note: Hold Roger Select close to Roger MyLink and press Connect button
Optional: Give the Roger MyLink with headphones to significant others and make sure everybody can hear the music
Phonak Roger Select™ 3
Demo protocol
#
What
Do
Say
1
Table mode
Switch Roger Select on and place it in
the center of the table.
This is Roger Select, a versatile microphone ideal for
stationary situations where background noise is
present. When placed on a table, it automatically
selects the person who is talking and seamlessly
switches from one talker to another.
How often do you eat out at restaurants?
Client speaks
Would you like to hear better at restaurants?
Client speaks
As you can see, Roger Select picks up each speaker`s
voice around the table.
Let`s experience how Roger Select performs in noise. I
am going to add some noise
2
Table mode
with noise
Switch the noise on and wait 10 seconds
before you continue
After switching on the noise, wait 10 seconds for the
Roger Select to adapt to the noise.
Roger Select creates a beam in the direction of the
speaker and reduces the noise. Currently, the beam is
directed in my direction.
Ask the client a question: i.e. What did you have for
breakfast?
Client speaks. Ask another question.
As you have heard, Roger Select immediately switches
the beam in the direction of the current speaker. Roger
Select reacts very fast to changing speakers, making
you feel at the heart of the conversation.
If significant others are present, ask them to say
something too.
3
Selection mode
with noise
Tap the segment that points in your
direction
Tap on another segment
Would you (client or significant other) please count to
20.
While client / significant other counts, you continue:
After tapping: In case of a side conversation, you can
select who you want to hear. I have now activated the
segment that points in my direction, so you can hear
me clearly but not the person counting (point in
direction of client / significant other)
You can add and remove segments as you want, this
allows you to control whom you want to listen to.
Phonak Roger Select™ 4
#
What
Do
Say
Tap the center
Tap the center one or twice to mute
Roger Select
Tap the center to unmute the Roger
Select
When you tap the center, Roger Select will reactivate
the all-around microphone and you can hear again
everybody at the table. Please try it out yourself.
Let client play with the steering functionality
I am now muting the device so you hear me without
the Roger Select.
I continue talking and while I talk I mute an unmute
the microphone several times
Continue talking and mute / unmute Roger Select, 2 –3
times.
You should clearly hear a difference.
4
Lapel mode
with noise
Add clip and place Roger Select on your
chest
Give Roger Select to the significant
other
When you communicate with a single person, then you
can clip Roger Select on the chest of your conversation
partner. This allows you to move freely as you go
shopping or driving in the car. Roger Select detects
that it is worn by a speaker and automatically activates
the beam that points upward.
I will now give Roger Select to <name of significant
other>.
Ask the significant other to walk away 10 - 15 steps and
keep on talking into the mic. When the significant other
returns, take back the Roger Select and say:
Roger Select lets you hear your loved one over distance.
So you could sit in your living room while another
person talks to you from the kitchen without the need
to shout.
5
TV
Switch off the noise.
Remove the clip and place Roger Select
into the docking station and switch on
the TV
Roger Select can also be used to listen to TV.
Let participants listen to the TV program for a few
seconds.
Phonak Roger Select™ 5
Unplug Roger Select and place it on the
table.
Roger Select allows you to hear the TV crystal clear
without the volume being too loud for the other
viewers.
#
What
Do
Say
6
Music
Take your smartphone or another mobile
audio device and plug the audio cable
and play some music
Unplug the audio cable
Before you plug the cable:
You can also listen to music on the go. Simply plug the
cable into the headphone output of your Smartphone.
Let client listen to the music for a few seconds
9
Final words
Place Roger Select in the center of the
table again.
You have now seen the key benefits of Roger Select.
summarize, you can use it to better understand:
-In a restaurant
-during small meetings
-during one-on-one conversations
-a distant talker
-TV programs, movies and music
-Phone calls
Optional Bluetooth demo if client has no other Bluetooth device
#
What
Do
Say
11
Bluetooth
Place Roger Select on the table and call
a relative of the client from your
Smartphone
Please give me the number of someone that you wish
to call now, someone you know well.
Dial the number and let end user speak with the
relative.
Roger Select can be paired with your Smartphone or
computer and allows you to make handsfree phone
calls over the mobile phone network or internet.
Some desk phones also feature Bluetooth and can be
paired with the phone.
If the computer or phone does not support Bluetooth,
you may need to use an adapter. Hand out the ‘phone
calls made easy with Roger guidebook’. This guide
shows you all the options how to make phone calls
easier with Roger Select.
Phonak Roger Select™ 6
Introduction to other Roger microphone
Briefly explain the other Roger microphones to your client. If needed, also demo the key functionalities of the other
microphones.
Roger Table Mic II
Roger Table Mic II is a microphone dedicated for working adults who participate in various
meetings. It selects the person who’s talking and switches automatically between the
meeting participants.
Roger PenTM
Handy microphone for various listening situations. Roger Pen can be conveniently used
where additional support is needed over distance and in noise and features Bluetooth
connectivity.
End of demo
Inform your client about trial period, cost and funding options.
Then take back all the equipment and charge it to have it ready for the next demo.
When your client has hearing devices with RogerDirect, do not forget to uninstall Roger from both hearing devices.
V1.00/2019-07 © Sonova AG All rights reserved
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