NEC NVM-2000 Mode d’emploi

NVM-2000

Hard Drive

Replacement Instructions

Part No. 17569HDINS02

Issue 1-0, May 2001

This manual has been developed by NEC America. It is intended for the use of its customers and service personnel,

and should be read in its entirety before attempting to install or program the system. Any comments or suggestions

for improving this manual would be appreciated. Forward your remarks to:

NEC America, Inc., Corporate Networks Group

4 Forest Parkway

Shelton, CT 06484

Attention: Manager, Technical Publications

Nothing contained in this manual shall be deemed to be, and this manual does not constitute, a warranty of, or

representation with respect to, any of the equipment covered. This manual is subject to change without notice and

NEC America has no obligation to provide any updates or corrections to this manual. Further, NEC America also

reserves the right, without prior notice, to make changes in equipment design or components as it deems

appropriate. No representation is made that this manual is complete or accurate in all respects and NEC America

shall not be liable for any errors or omissions. In no event shall NEC America be liable for any incidental or

consequential damages in connection with the use of this manual. This document contains proprietary information

that is protected by copyright. All rights are reserved. No part of this document may be photocopied or reproduced

without prior written consent of NEC America.

Printed in U.S.A.

Table of Contents

Introduction..........................................................................................................1

AMIS and FAX Mail............................................................................................1

Important Notes....................................................................................................1

Tools and Materials Needed.................................................................................1

Locally Back Up the Voice Mail Database..........................................................1

Remove the Old Hard Drive.................................................................................3

Install the Replacement Hard Drive .....................................................................6

Write the Hardware Settings for the New Drive to CMOS ..................................8

Locally Restore the Voice Mail Database..........................................................12

Replacing the Hard Drive in the NVM-2000

Introduction The instructions in this supplement may be used for replacing the

current hard drive in the NVM-2000 with any of the following hard

drives:

17569-24 - 24 Hour Replacement Hard Drive for E, G, and H Series.

17569-65 - 65 Hour Replacement Hard Drive for J and K Series.

You will use the information contained in these instructions to:

1. Back up the current Voice Mail Database.

2. Remove the existing hard drive installed in your NVM.

3. Install the new hard drive.

4. Write the hardware settings for the new drive to CMOS.

5. Restore the Voice Mail database that you previously backed up.

AMIS and FAX Mail

■ If the installed system (with the old hard drive) had either of these

options, contact NEC America, Inc.

Important Note ■ All work should be performed by a qualified technician.

Tools and Materials Needed

■ Phillips-head Screwdriver

■ ESD Wrist Strap (to be worn on wrist and attached to a grounded

metal object at all times)

■ 3 ½ inch floppy disk(s) (Required for backing up the Voice Mail

database.) Four or more diskettes may be required depending on

the system’s number of mailboxes, greetings, Welcome messages

and Instruction messages.

■ Monitor and keyboard connected to NVM

■ Replacement Hard Drive (one of the part numbers from above)

Locally Back Up the Voice Mail Database

You should back up the current Voice Mail database. Backing up the

database should be performed locally and not through a modem.

During the procedure, you will have the option to back up messages for

individual mailboxes. This is a lengthy and extensive process. For

this reason, it is recommended that you suggest that users delete as

many (if not all) of their messages. This will save you time and reduce

the number of mailboxes you will have to back up.

The backup instructions listed on the following page assume you are in

the Full Screen Editor mode of programming the Voice Mail.

Replacing the Hard Drive in the NVM-2000

Locally Back Up the Voice Mail Database (cont’d)

To locally back up the Voice Mail database:

1. Insert a floppy disk into the Voice Mail’s floppy disk drive.

2. From the Main Menu, select Install.

3. Type the password, if the system requests it.

4. Select View Current Settings. Write down on paper the phone

system that is installed with the Voice Mail as well as the

following settings:

Number of Voice Mail Ports

Voice Compression Rate

Mailbox Default Security Code

Default Bilingual Mode

Mailbox Range

Extension Range

You will need this information after you install the new hard drive.

5. Return to the Main Menu,and select Maintenance.

6. Type the password, if the system requests it.

7. Select Local Backup.

The system prompts you through the backup procedure:

Select the files to be processed:

- System Database D

- Mailbox Messages M

File Type (enter Q to Quit)? [D]

8. Default is D(which is the selection you need). Press Enter.

The system provides you with information about the Backup

Utility.

9. When you see the prompt, Do you wish to continue? [Y/N], enter

Y. The Voice Mail System will shut down and exit to the

SYSTEM SAVE FILE CREATION utility in DOS.

10. When you see the prompt, Do you wish to save the history data at

this time [Y/N], enter N.

11. The system displays prompts as the Backup Utility progresses.

When you see the prompt, Press any key to continue…, press any

key.

12. The system displays status prompts as the data files are copied

onto the floppy disk. When complete, you will see a list of files on

your disk as well as a list of files to compare them against. These

are the files that should have been copied onto your disk.

Note: If all files were not copied, complete this procedure through

step 13 to reboot the Voice Mail. Repeat steps 5 through 13 to try

to back up the files again.

13. Remove the disk from the disk drive. When you see the prompt,

Press any key to continue… (and after you removed the disk from

the disk drive), press any key. The Voice Mail will reboot.

Note: If you do not remove the disk in step 13, when the Voice

Mail tries to reboot, the system prompts with a Non-System

disk or disk error.

Replacing the Hard Drive in the NVM-2000

Locally Back Up the Voice Mail Database (cont’d)

14. Repeat steps 5 through 7 to back up messages in a mailbox. At the

prompt: Select the files to be processed:

- System Database D

- Mailbox Messages M

File Type (enter Q to Quit)? [D]

Enter Mand Enter. Follow the screen prompts.

15. When finished, return to the NVM Main Menu.

Remove the Old Hard Drive

WARNING

Do not turn off the NVM without first shutting it down. If

you do not shut down first, you may corrupt the NVM

database when you turn it off.

To remove the old hard drive:

Note: Instructions assume you are in Full Screen Editor mode.

1. From the Main Menu, select Exit, and type the password, if the

system requests it.

2. Select Shutdown Voice Mail System to shut down NVM.

3. After NVM shuts down, turn off the system power and remove the

power cord.

4. Remove the Monitor cord and the keyboard cord from the NVM

cabinet.

5. Remove and retain the five hex-head screws from the rear of the

cabinet. See Figure 1.

Figure 1

Replacing the Hard Drive in the NVM-2000

Remove the Recalled Hard Drive (cont’d)

6. Remove the cabinet cover by sliding it towards you and lifting it

up. See Figure 2.

Figure 2

7. Remove and retain the four screws that secure cage assembly from

the chassis. (The cage assembly houses the hard drive.) See Figure

Figure 3

Replacing the Hard Drive in the NVM-2000

Remove the Recalled Hard Drive (cont’d)

8. Slide the cage assembly back toward the rear of the chassis so that

the assembly clears the mounting bracket.

9. Disconnect the ribbon cable and power supply connector from the

hard drive. See Figure 4.

10. Remove and retain the four screws securing the hard drive to the

cage assembly. See Figure 4. (Your cage assembly may only

contain two screws.)

11. Carefully slide the hard drive out of the cage assembly. See Figure

4. Set the removed hard drive on a clean surface.

Figure 4

Replacing the Hard Drive in the NVM-2000

Install the Replacement Hard Drive

To install the replacement hard drive:

1. Carefully slide the replacement hard drive into the cage assembly.

Be sure to line up the screw holes on the hard drive with the screw

slots on the cage assembly. See Figure 5.

2. Secure the hard drive in place with the four screws (removed and

retained in step 10 of Remove the Old Hard Drive). See Figure 5.

3. Plug the ribbon cable and the power supply connector into the new

hard drive. See Figure 5.

Important: Be sure that the red stripe on the ribbon cable is

closest to the power supply connector wires.

Figure 5

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