Multitech MultiModem MT5634ZPX Manuel utilisateur

MultiModem®ZPX

MT5634ZPX

Internal ISA Data/Fax Modem

Quick Start Guide

MT5634ZPX Quick Start Guide

Quick Start Guide

MT5634ZPX -V92 Internal ISA Data/Fax Modem

82084605L, Rev F

This publication may not be reproduced, in whole or in part, without prior expressed

Multi-Tech Systems, Inc. makes no representations or warranties with respect to

the content hereof and specifically disclaims any implied warranties of

merchantability or fitness for any particular purpose. Furthermore, Multi-Tech

Systems, Inc. reserves the right to revise this publication and to make changes from

time to time in the content hereof without obligation of Multi-Tech Systems, Inc. to

notify any person or organization of such revisions or changes. Check Multi-Tech’s

web site for current versions of our product documentation.

Revision Date Description

C 04/01/05 Manual released. New designed board.

D 07/07/05 Manual revised to include TNV Circuit protection.

E 01/24/07 Corrected .inf reference.

F 05/10/07 Revised tech support listing

Tech Support Contact

Country By Email By Phone

France: [email protected] +(33) 1-64 61 09 81

Europe, Asia, Africa: [email protected] +(44) 118 959 7774

U.S., Canada. all others: [email protected] (800) 972 -2439

(763) 717-5863

Recording Your Modem Information

Record the following information about your Multi-Tech modem before calling

Technical Support. These numbers are printed on the bottom of the modem.

Modem Model No.:

Modem Serial No.:

Trademarks

Registered trademarks of Multi-Tech Systems, Inc. are as follows: MultiModem,

Multi-Tech, and the Multi-Tech logo. Windows XP is a trademark of Microsoft. All

other trademarks are owned by their respective companies.

World Headquarters

Multi-Tech Systems, Inc.

2205 Woodale Drive

Mounds View, Minnesota 55112 U.S.A.

(763) 785-3500 or (800) 328-9717

U.S. Fax (763) 785-9874

http://www.multitech.com

MT5634ZPX Quick Start Guide

Product Description

The MultiModem®ZPX is an internal, half-length, data/fax modem card that can be

plugged into any ISA expansion slot. It incorporates the ITU-T-V.92 protocol which

provides quick connections, downstream transmissions at speeds up to 56 Kbps*,

and downstream transmissions at speeds up to 46Kbps when connected to V.92

compatible Internet service providers.

*Note: While this modem is capable of 56 Kbps download performance, line

impairments, public telephone infrastructure, and other external technological

factors currently prevent maximum 56 Kbps connections.

Unpacking your MultiModem

Your MultiModem package contains:

•One MultiModem internal modem.

•One telephone cable.

•One MultiModem CD, which includes modem drivers, User Guide, Phone

Tools, and Adobe Acrobat Reader.

•This Quick Start Guide.

•One brochure with a warranty card.

If any item is missing, please contact Multi-Tech Systems or your

dealer/distributor.

What You’ll Need

Before you start, make sure you have everything you need:

•The contents of your MultiModem package.

•A PC with Windows or Linux operating system installed.

•CD-ROM drive.

•An available ISA expansion slot.

•Tools to open your computer.

•A nearby telephone line jack.

Safety Warnings

•Never install telephone wiring during a lightning storm.

•Never install a telephone jack in wet locations unless the jack is specifically

designed for wet locations.

•This product is to be used with UL and cUL listed computers.

•Never touch uninsulated telephone wires or terminals unless the telephone

line is disconnected at the network interface.

•Use caution when installing or modifying telephone lines.

•Avoid using a telephone (other than a cordless type) during an electrical storm.

There may be a remote risk of electrical shock.

•Do not use the telephone near a gas leak to report the leak.

•To reduce the risk of fire, use only 26 AWG or larger telecommunications line.

•The telephone cord is to be disconnected before accessing the inside of the

equipment.

MT5634ZPX Quick Start Guide

Step 1 - Determine System Resources

Before you physically install your new MultiModem, you need to determine what

system resources are in use on yur system. The best way to check what resources

are in use and which ones are available, run WINMSD Utility.

1. To check the system resources, click Start I Run.

2. Enter WINMSD in the Open: window and click OK. The operating system then

displays the System Information dialog box.

3. Click on Hardware Resources in the left window of System Information to

expand the selection.

4. Click on IRQs to display the used IRQs.

MT5634ZPX Quick Start Guide

The MultiModem only uses IRQs 3,4,and 5 so you need to check in the

above screen to see if any of these IRQs are available. The MultiModem is

defaulted to IRQ 5.

5. Record the available IRQ that you are going to use _____.

6. Now, click on I/O to display the available I/O addresses.

7. The MultiModem uses the following I/O addresses:

COM1: 3F8-3FF

COM2: 2F8-2FF

COM3: 3E8-3EF

COM4: 2E8-2EF

and is defaulted to COM 4.

8. Record the available I/O address that you are going to use _______.

MT5634ZPX Quick Start Guide

Step 2 - Configure Jumpers

The MT5634ZPX board contains seven Berg jumpers for setting the interrupt

request (IRQ) number and COM port assignment. The jumpers are located on the

lower part of the PC board as shown below. The IRQ number is set using jumpers

1, 2, and 3 and the COM port assignment is set using jumpers 4 through 7. The

default IRQ number is IRQ5 and the default COM port assignment is COM4.

PC Board Jumpers

1. Before handling the MT5634ZPX, discharge static in your body by touching a

metal piece of the computer chassis. Carefully remove the MultiModem from

its antistatic bag, handling it only by the mounting bracket and edges. Do not

touch the gold-plated connectors along the bottom edge.

2. To change the IRQ from the default IRQ5, move the berg jumper from the

default position to your new position that supports your application.

3. To change the COM port assignment from the default COM4, move the two

berg jumpers from their default positions to your new positions that supports

your application.

Step 3 - Install the Modem into Your Computer

Installing the MultiModem requires you to open your computer. Please consult your

computer manual in addition to the following instructions:

1. Turn off the computer and unplug it. Failure to do so may result in damage to

both the MultiModem and the computer. Do not turn on the computer until the

instructions tell you to do so.

MT5634ZPX Quick Start Guide

2. Remove the cover from the computer as instructed in the computer manual.

3. Select an empty ISA expansion slot. Remove the expansion slot cover and

save the retaining screw.

4. Place the MultiModem directly above the expansion slot and gently, but firmly,

push it into the connector until the card’s retaining bracket is flush against the

computer chassis.

5. Fasten the retaining bracket to the computer chassis with the screw saved in

step 3.

6. Replace the cover of the computer.

Step 4 - Run Add Hardware Wizard

1. Click on Start I Control Panel I Add Hardware and the Add Hardware Wizard

screen is displayed.

2. Click on the Next button on the Add Hardware Wizard screen. The wizard will

pause a few seconds trying to detect the new device. Windows will not detect

any device, if the system does, it may be some other device that has not been

properly installed.

3. When Is the hardware connected? screen displayed, click on Yes, I have

already connected the hardware option and click Next.

4. The following hardware is already installed on your computer screen is

displayed. Scroll down to Add a new hardware device and highlight. Click

Next.

5. Click on Install the hardware that I manually select from a list [Advanced]

and click Next.

6. From the following list below, select the type of hardware you are

installing screen is displayed. Scroll down to Ports [COM & LPT] option.

Click Next.

7. Select the device driver you want to install for this hardware. In the Model

window, select Communications Port and click Next.

8. When the Completing the Add Hardware Wizard screen appears, click on

View or change resources for this hardware [Advance] option and the Add

Hardware Wizard Properties screen appears, click on Set Configuration

Manually option and ckick OK.

9. The Add Hardware Wizard Properties window for Communications Port

[COM3] is displayed. In the Setting based on: window, chose the basic

configuration that mostly matches your situation. For example Basic

configuration 0003 has an I/O range 02F8-02FF used by: Communications

Port [COM2].

10. To change either of the settings, click on either I/O Range or IRQ in the

Resource type window and then click on Change Setting button.

11. If you need to change the IRQ, the Edit Interrupt Request window is

displayed. In the Value: window click on either the up arrow or the down arrow

to choose your interrupt value that you recorded in Step 5. Click OK.

MT5634ZPX Quick Start Guide

12. Click Finish in the Completing the Add Hardware Wizard window and

Windows wants to restart your computer in order for the changes to take

effect. Click Yes.

13. After the system reboots, verify that your com port is available and your IRQ is

correct by selecting the Control Panel I System and clicking on the Hardware

tab in the System Properties screen.

14. Click on the Device Manager button. Click on the Ports (COM & LPT) to

display the Communications Ports. If either a yellow Exclamation point or Red

Question mark appears, a conflict with some of the resources or that the

device is disabled in the system. If no yellow Exclamation point or Red

Question mark, no conflicts are present.

Step 5 - Run Add Modem Wizard

1. Place the MT5634ZPX-V92 CD in the CDROM drive and allow time for the CD

to spin up. The MT5634ZPX-V92 AutoRun screen will appear.

2. Click on Start I Control Panel I Phone and Modem Options.

3. In the Phone and Modem Options screen with the Dialing Rules tab active,

click on the Modems tab.

4. Click on the Add button.

5. In the Install New Modem screen, click on Don’t detect my modem; I will

select it from a list. Click Next.

6. In the next Install New Modem screen, click on the Have Disk button.

7. Browse to the location of the CDROM drive, usually CD Drive(D:). The Locate

File screen appears, click on the Look in: down arrow and choose the CDROM

drive. Click on zpxisa.inf file.

8. In the Models window of the Install New Modem screen, click on the

MT5634ZPX-V92 option and click Next.

9. The Select the port(s) you want to install the modem on screen appears.

Highlight the COM port On which ports do you want to install it? This is the

COM port that you choose in step 8 in Determine System Resources. Click

Next.

10. Windows will display the logo compatibility test screen, click Continue

Anyway button.

11. The Modem installation is finished screen appears, click Finish.

Step 6 - Query Modem

1. To be sure the system can access the modem, highlight the MT5634ZPX-V92

in the Modem window of the Phone and Modem Options screen. Click the

Properties button.

2. The MT5634ZPX-V92 Properties screen is displayed, click on the Diagnostics

button.

3. In the Modem Information area, click on Query Modem button. The system

will pause for a few seconds while trying to access the modem. The modem

will respond to the AT commands sent by the system.

MT5634ZPX Quick Start Guide

4. The modem response will be displayed in the Command I Response window

of the MT5634ZPX-V92 Properties screen.

Step 7 - Connect Your Modem to the Telephone Line

The MultiModem communicates over public-switched telephone network lines. Use

the modular telephone cable provided with the modem to connect the MultiModem

to your telephone wall jack. If you don’t have a standard modular wall jack near

your computer, install one or have one installed for you by your telephone

company. In the U.S., installation kits and adapters are available wherever

telephones are sold.

MT5634ZPX Internal ISA Modem

1. Plug one end of the supplied modular telephone cable into the LINE jack.

2. Plug the other end of the telephone cable into a working wall jack.

Step 8: Configure the Modem for Your Country

Before you use your modem, you must configure it for the country in which it will be

used.You must also do this if you move the modem to another country after it has

been configured for the first country.You can use one of two configuration methods:

the Global Wizard utility or AT commands.

MT5634ZPX Quick Start Guide

The Global Wizard Utility

The Global Wizard configuration utility is recommended for computers running

Windows 98 or newer.

1. Insert the MultiModem CD into the CD-ROM drive. The Autorun menu should

appear.

2. Click Initial Setup and Country Selection.

3. In the Global Wizard dialog box, select either Run from CD or Install on

your PC. Choose the former to configure your modem without installing the

Global Wizard on your computer. Choose the latter to install the Global Wizard

on you computer and Start menu.

4. Click Next. The Global Wizard searches for your modem and identifies it.

5. Click Next.

6. Select the country in which the modem will be used, and then click Next.

7. Review your choice of country. If it is correct, click Next to configure the

modem.

8. When Global Wizard announces that the parameters have been set, click

Finish to exit.

AT Commands

Non-Windows users can configure the modem using AT commands. You must

enter these commands in your communication program’s terminal window.

There is a separate document of AT Commands provided for reference on the

MultiModem system CD.

1. Run your favorite communication program, and open the program’s terminal

window.

2. To configure the modem for a specific country, type AT%T19,0,nn, where nn

is the country code in hexadecimal notation, and then press Enter.

3. To verify the change, type ATI9, and then press Enter. The country code is

displayed in decimal format.

Example of country, command and result codes

Country AT command

(hexadecimal) Result code

(decimal)

Euro/NAM AT%T19,0,34 (default) 52

Japan AT%T19,0,10 16

A complete list of country codes can be found on the Multi-Tech Web site at:

http://www.multitech.com/GlobalModem/config.

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