Multitech MultiMobile MT9234MU-CDC Manuel utilisateur
MultiMobile™USB
V.92 Portable USB Modem
MT9234MU-CDC
User Guide
2 MT9234MU-CDC User Guide
MultiMobile USB User Guide
V.92 Portable USB Modem
MT9234MU
S000470C Rev. D
Copyright
This publication may not be reproduced, in whole or in part, without prior expressed written permission from Multi-Tech
Systems, Inc. All rights reserved.
Copyright © 2013 Multi-Tech Systems, Inc.
Multi-Tech Systems, Inc. makes no representations or warranty with respect to the contents hereof and specifically disclaims
any implied warranty of merchantability or fitness for any particular purpose. Furthermore, Multi-Tech Systems, Inc. reserves
the right to revise this publication and to make changes from time to time in the content hereof without obligation of Multi-
Tech Systems, Inc. to notify any person or organization of such revisions or changes. Check Multi-Tech’s Web site for current
versions of product documentation.
Revision
Date
Description
A
03/05/10
New CDC build option initial release.
B
11/21/2011
Removed references to product CD
C
12/13/2012
Updated RoHS and other regulatory information.
D
12/18/2013
UL Translations
Patents
This device is covered by one or more of the following patents: 6,031,867; 6,012,113; 6,009,082; 5,905,794; 5,864,560;
5,815,567; 5,815,503; 5,812,534; 5,809,068; 5,790,532; 5,764,628; 5,764,627; 5,754,589; 5,724,356; 5,673,268; 5,673,257;
5,644,594; 5,628,030; 5,619,508; 5,617,423; 5,600,649; 5,592,586; 5,577,041; 5,574,725; 5,559,793; 5,546,448; 5,546,395;
5,535,204; 5,500,859; 5,471,470; 5,463,616; 5,453,986; 5,452,289; 5,450,425; D353,598; 5,355,365; 5,309,562; 5,301,274.
Other patents pending.
World Headquarters
Multi-Tech Systems, Inc.
2205 Woodale Drive, Mounds View, Minnesota 55112
Phone: 763-785-3500 or 800-328-9717
Fax: 763-785-9874
www.multitech.com
Contacting Multi-Tech Support
Online Support Portal: https://support.multitech.com
In order to better serve our customers, manage support requests and shorten resolution times, we have created the online web
portal allowing you to submit questions regarding Multi-Tech products directly to our technical support team. Get answers to
your most complex questions, ranging from implementation, troubleshooting, product configuration, firmware upgrades and
much more.
To create an account and submit a Support Case on the Portal, visit https://support.multitech.com.
Knowledge Base and Support Services: www.multitech.com/support.go
The Knowledge Base provides immediate answers to your questions and gives you access to support resolutions for all Multi-
Tech products. Visit our support area on the website for other support services.
Technical Support
U.S. office hours are 9am –5pm, CST
Country
By Email
By Phone
Europe, Middle East, Africa:
(44) 118 959 7774
U.S., Canada, all others:
(800) 972-2439 or (763) 717-5863
Warranty
Warranty information can be found at: http://www.multitech.com/warranty.go
MT9234MU-CDC User Guide 3
Chapter 1 –Product Description .........................................................................................................4
Features.......................................................................................................................................................... 4
Telecom Safety Warnings................................................................................................................................ 4
Package Contents............................................................................................................................................ 5
About AT Commands ...................................................................................................................................... 5
Technical Specifications .................................................................................................................................. 5
Chapter 2 –Installing the Modem.......................................................................................................7
Installing the Modem Driver ........................................................................................................................... 7
Installing the Modem in Windows 7 ...............................................................................................................7
Installing the Modem in Windows Vista .......................................................................................................11
Installing the Modem in Windows XP and Server 2003 or 2008 ...................................................................15
Configuring the Modem’s Country Code ....................................................................................................... 19
Using the Global Wizard Utility to Configure Country Code .........................................................................19
Using AT Commands to Configure Country Code..........................................................................................19
Chapter 3 –Operating the Modem ...................................................................................................20
Front Panel Overview ................................................................................................................................... 20
Connecting to the Internet............................................................................................................................ 20
Setting Up a Remote Node............................................................................................................................20
Chapter 4 –Remotely Configuring the Modem..................................................................................21
Changing the Default Password and Escape Character.................................................................................. 21
Changing the Setup Password .......................................................................................................................21
Changing the Remote Escape Character .......................................................................................................21
Appendix A –Regulatory Information...............................................................................................23
FCC Part 15 Class B Statements ..................................................................................................................... 23
EMC Requirements for Industry Canada ....................................................................................................... 23
FCC Part 68 Telecom ..................................................................................................................................... 24
Canadian Limitations Notice ......................................................................................................................... 25
EMC, Safety, and R&TTE Directive Compliance ............................................................................................. 25
International Modem Restrictions ................................................................................................................ 26
New Zealand Telecom Warning Notice ......................................................................................................... 26
South African Notice ..................................................................................................................................... 27
Thailand Approval......................................................................................................................................... 27
Brazil Regulatory Special Cable Requirement................................................................................................ 27
Restriction of the Use of Hazardous Substances (RoHS) ................................................................................ 28
REACH Statement ......................................................................................................................................... 28
Waste Electrical and Electronic Equipment Statement.................................................................................. 29
WEEE Directive ..............................................................................................................................................29
Instructions for Disposal of WEEE by Users in the European Union .............................................................29
Information on HS/TS Substances According to Chinese Standards .............................................................. 30
Information on HS/TS Substances According to Chinese Standards (in Chinese) ........................................... 31
Appendix B –ASCII Conversion.........................................................................................................32
Index ...............................................................................................................................................33
4 MT9234MU-CDC User Guide
The MultiMobile USB V.92 Portable USB modem MT9234MU-CDC provides V.92/56K data rates, fax and
file transfer capabilities and a hot-swappable USB interface. This modem, weighing only 2 ounces, is
ideal for mobile users who want email and Internet access on the road. The MT9234MU-CDC modem
can also serve as the mobile user’s home office desktop modem.
This user’s guide helps you install, configure, test and use your modem.
Features
Command Buffer
40 characters
Diagnostics
Power-on self test, local analog & local digital loop, remote digital
loop.
LED Indicators
LEDs for Data, Carrier Detect, Off Hook, Terminal Ready
Intelligent Features
Fully AT command compatible; autodial, redial, repeat dial; pulse or
tone dial; dial pauses; auto answer; caller ID; EIA extended
automode; adaptive line probing; automatic symbol and carrier
frequency during start-up, retrain, and rate renegotiation; call
status display, auto-parity and data rate selections; keyboard-
controlled modem options; non-volatile memory; on-screen
displays for modem option parameters; command lines of up to 40
characters each; help menus; remote configuration.
Telecom Safety Warnings
Before servicing, disconnect this product from its power source and telephone network. Also:
●Never install telephone wiring during a lightning storm.
●Never install a telephone jack in wet locations unless the jack is specifically designed for wet
locations.
●Use this product with UL and cUL listed computers only.
●Never touch uninsulated telephone wires or terminals unless the telephone line has been
disconnected at the network interface.
●Use caution when installing or modifying telephone lines.
●Avoid using a telephone during an electrical storm. There may be a remote risk of electrical shock
from lightning.
●Do not use a telephone in the vicinity of a gas leak.
CAUTION: To reduce the risk of fire, use only 26 AWG or larger UL Listed or CSA Certified
telecommunication line cord.
Avertissements de sécurité télécom analogique
Avant de l'entretien, débrancher ce produit de son réseau d'alimentation et de téléphone. également:
●Ne jamais installer du câblage téléphonique pendant un orage électrique.
●Ne jamais installer de prises téléphoniques à des endroits mouillés à moins que la prise ne soit
conçue pour de tels emplacements.
●Utilisez ce produit avec UL et cUL ordinateurs répertoriés seulement.
Chapter 1 –Product Description
MT9234MU-CDC User Guide 5
●Ne jamais toucher fils ou des bornes téléphoniques non isolés à moins que la ligne téléphonique
n'ait été déconnectée au niveau de l'interface réseau.
●Faire preuve de prudence au moment d'installer ou de modifier des lignes téléphoniques.
●Éviter d'utiliser le téléphone pendant un orage électrique. Il peut y avoir un risque de choc
électrique causé par la foudre.
●N'utilisez pas un téléphone à proximité d'une fuite de gaz.
ATTENTION: Pour réduire les risques d’incendie, utiliser uniquement des conducteurs de télécommunications 26
AWG au de section supérleure.
Package Contents
●MT9234MU-CDC modem
●One RJ-11 cable
Inspect the contents for signs of any shipping damage. If damage is observed, do not power up (connect
to a USB port) the unit. Contact Multi-Tech’s Technical Support for advice.
About AT Commands
AT Commands for this product are published in a separate document. You can find this documentation
on the Multi-Tech website.
Technical Specifications
Trade Name
MultiMobile™ USB
Model Number
MT9234MU
Data Rates
56K download speeds from digital V.92/V.90 servers;
33.6K upload and download speeds from non-V.92/V.90 servers and other client
modems
Fax Rates
33.6K and below
Standards:
Data
Error Correction
Data Compression
Fax
Video
V.92, V.90 enhanced, V.34 and below
V.42
V.44, V.42bis, MNP Class 5
V.34, Class 2.1 & 1.0, V.17, Group 3; Class 1 & 2, Error Correction Mode
V.80
Cables
1 USB series A
1 RJ-11
Operation
USB Port: 12 Mbps
Line Type: Dial-up
Physical Description
1.3” w x1.0” h x3.1” d; 2 oz
3.0 cm w x 2.5 cm h x 8.0 cm d; 62 g
Operating Environment
Operating Temperature: -31° to +167° F (-35° to 75° C)
UL listed at 60° C
Humidity Range: 25–85% non-condensing
Approvals
CE Mark
EMC: FCC Part 15 Class B, EN55024, EN55022 Class B, ICES-003 Class B
Safety: UL/cUL 60950-1, IEC 60950-1
Telecom: 47CFR Part 68, CS03, TBR21, other countries also included
Chapter 1 –Product Description
6 Multi-Tech Systems, Inc. MT9234MU-CDC User Guide (S000470A)
Power*
Sleep Mode Typical Maximum
Measured Volts 4.99 4.96 4.95
Current (AMPS) 0.099 0.130 0.172
Watts 0.494 0.645 0.851
Limited Warranty
2 years
* Multi-Tech Systems, Inc. recommends that you incorporate a 10% buffer into their power source when
determining product load.
7 MT9234MU-CDC User Guide
Installing the Modem Driver
Before you begin, go to the Multi-Tech website and download the driver for your modem.
Installing the Modem in Windows 7
After connecting the MT9234MU-CDC to an available USB port, Windows displays a message that the
driver software was not successfully installed.
To install the driver software:
1. From the Windows Start button and select Control Panel.
2. Select the Hardware and Sound link.
3. In the Devices and Printers group, click Device Manager.
Chapter 2 –Installing the Modem
8 MT9234MU-CDC User Guide
4. In the list of devices, right-click on MT9234MU-CDC and select Update Driver Software.
Chapter 2 –Installing the Modem
MT9234MU-CDC User Guide 9
5. Click Browse my computer for driver software.
6. Click Browse and navigate to the area where you downloaded the driver.
7. Select the appropriate drivers for your device (either 34-bit or 64-bit) and click OK.
Chapter 2 –Installing the Modem
10 MT9234MU-CDC User Guide
8. Click Next to continue the installation.
9. A Windows Security window can appear, stating that the publisher cannot be verified. Click Install
this driver software anyway.
10. A transitory window appears, as the installation completes.
11. To finish installing, click Close.
Your modem is installed and ready to use.
After you have installed the modem, register the MT9234MU product. To do so, open an Internet
browser and go to the following address. Follow instructions at this site:
http://www.multitech.com/en_US/TOOLS/Forms/register/warranty.asp
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