Mitel Networks 5240 Manuel utilisateur

USER GUIDE

3300 ICP - 7.0

-i-

Contents

ABOUT THE 5240 IP APPLIANCE 1

5240 IP Appliance Features 2

TIPS FOR YOUR COMFORT AND SAFETY 3

Don't cradle the handset! 3

Protect your hearing 3

Adjusting the viewing angle 3

FOR USERS ON RESILIENT 3300 ICP SYSTEMS 3

CUSTOMIZING YOUR 5240 APPLIANCE 4

Ringer Control 4

Handset, Headset and Speakerphone Volume 4

Display Contrast Control 4

Quick Key Programming 5

Language Change 6

MAKING AND ANSWERING CALLS 6

Make a call 6

Answer a call 6

End a call 6

Redial 6

Redial - Saved Number 7

Speed Call - Personal 7

Handsfree Operation 8

Auto-Answer 8

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CALL HANDLING 9

Hold 9

Transfer 9

Conference 10

Conference Split 10

Add Held 10

Swap 10

Call Forward 11

Call Forward - Remote 12

Call Forward - End Chaining 13

Call Forward - Forced 13

Call Forward - Override 13

Messaging - Advisory 13

Messaging - Callback 14

USING OTHER FEATURES 16

Account Codes 16

Callback 17

Attendant Call Hold - Remote Retrieve 17

Call Park 18

Call Pickup 19

Campon 19

Do Not Disturb 20

Override (Intrude) 20

Paging 20

Direct Paging 21

Reminder 22

Headset Operation 22

Headset Operation (with Feature Control Switch) 23

Music 23

Calculator 24

Group Paging / Meet Me Answer 25

Trunk Flash 26

Record a Call 27

Hot Desking 28

Tag Call 29

-iii-

USING THE APPLICATIONS 30

Personal Directory 30

Corporate Directory 31

Call Logs 32

Speed Dials 33

Bookmarks 33

Online Services 34

Mitel Networks IrDA Module 35

Speech Recognition 36

USING VISUAL VOICE MAIL 36

Setting up your mailbox 37

About the Voice Mail main screen 38

Sorting Messages 39

Playing messages 40

Making and Replying to Messages 41

Recording Memos 43

Creating Distribution Lists 43

Changing your Greetings, Name and Passcode 44

-1-

ABOUT THE 5240 IP APPLIANCE

The Mitel Networks 5240 IP Appliance is a digital telephone that also serves

as a gateway to your company network, providing you with real-time access

to applications and services such as web browsing, directory management

and visual voice mail.

The 5240 IP Appliance features a full-duplex speakerphone that allows you

the freedom to work at your computer during calls; the six command keys

and nine programmable quick keys provide convenient access to features.

Programming the quick keys is simple thanks to the easy-to-follow screen

prompts. For even easier programming use the Desktop Tool, a companion

application for the 5240 IP Appliance that runs on a PC.

-2-

5240 IP Appliance Features

Feature Function

1 - Ringing Indicator flashes to signal an incoming call.

2 - Audio Device

Controls switches between headset and handset operation;

mutes the handsfree microphone; and adjusts the

sound level.

3 - Command Keys invokes the command or function described by the

adjacent label. The command or function changes

according to the screen you are in.

4 - Telephony Feature

Keys enables and disables Handsfree operation; places

calls on Hold. The Speech Recognition key dials

the automated attendant or other service as

determined by system programming.

5 - Application Keys accesses functions, services, and applications

provided on the 5240 IP Appliance. See Using the

Applications for more information.

6 - Message Indicator flashes when you have a new voice message.

7 - InfraRed

Transceiver Lens links the 5240 IP Appliance to a Palm® Handheld™

Personal Digital Assistant (PDA) enabling users to

speed dial calls from their Palm OS address book or

to access features and telephone numbers

programmed on their own extension. For more

information on using the PDA, refer to the Mitel

Networks PDA and IrDA Module technical

documentation.

8 - Display Screen provides a large, high-resolution viewing area for

ease of use.

9 - Quick Keys invoke the command or function indicated by the

adjacent label. The bottom quick key is always your

Prime Line; the remaining quick keys are

programmable.

10 - Navigation Keys scrolls the display to the next or previous page. The

left arrow key backspaces, erasing any characters to

the left. The right arrow key inserts spaces. OK

performs the default command on a selected item.

11 - Dialpad Keys used for dialing when in phone mode and to enter

characters when in application mode.

-3-

TIPS FOR YOUR COMFORT AND SAFETY

Don't cradle the handset!

Prolon

ed use of the handset can lead to neck, shoulder, or back discomfort,

especially if you cradle the handset between your ear and shoulder. If you

talk on the phone a lot, you may find it more comfortable to use a headset.

See Headset Operation for more information.

Protect your hearing

Your 5240 IP Appliance has a control for ad

ustin

the volume of the handset

receiver or headset. Because continuous exposure to loud sounds can

contribute to hearing loss, keep the volume at a moderate level.

Adjusting the viewing angle

The stand built into your 5240 IP Appliance tilts to give you a better view of

the keys.

To adjust the viewing angle:

1. Depress the button on the stand at the back of the set.

2. Slide the stand in or out to achieve the desired angle.

3. Release the button.

FOR USERS ON RESILIENT 3300 ICP SYSTEMS

If durin

a call, you hear two beeps repeated every 20 seconds it means that

your phone is switching to a secondary 3300 ICP system. The call continues

but the keys and features on your phone stop working. The keys and most

features begin working again after you hang up. Normal operation resumes

when your phone switches back to the primary system. If your phone is idle

and switched to the secondary system, you'll see a flashing rectangle on the

display. The rectangle remains until the switch to the primary system is

complete.

-4-

CUSTOMIZING YOUR 5240 APPLIANCE

Ringer Control

To adjust the Ringer Volume while 5240 IP Appliance is ringing:

zPress the volume control buttons located above the display.

To adjust the Ringer Volume or Pitch while the 5240 IP Appliance is

idle:

1. Press SETTINGS.

2. Press the More command key.

3. Press the Ring Adjust command key.

4. Press the Ringer Vol or Ringer Pitch command key.

5. Press the volume control buttons located above the display to adjust the

volume or pitch.

6. Press SETTINGS.

Handset, Headset and Speakerphone Volume

To adjust the volume of the active receiver:

zPress the volume control buttons located above the display.

Display Contrast Control

To adjust the Display Contrast while the 5240 IP Appliance is idle:

zPress the volume control buttons located above the display.

-5-

Quick Key Programming

You can program your quick keys using the 5240 IP Appliance or the

Desktop Tool. The Desktop Tool is a companion application for the 5240 IP

Appliance that runs on a PC. It allows you to label the quick keys that you

programmed. The labels appear on the display and cannot be assigned from

the 5240 IP Appliance itself.

To display the feature that is currently programmed to a quick key:

1. Press SETTINGS.

2. Press a quick key.

3. Press another quick key or SETTINGS to exit the Settings menu.

To program a quick key:

1. Press SETTINGS.

2. Press a quick key.

3. Do one of the following:

To re-program the key, press the Change Key command key, and

then select a new feature.

To clear the key, press the Clear Key command key.

4. Press SETTINGS to exit the Settings menu.

Notes:

1. Use the Desktop Tool to assign labels to the quick keys.

2. When programming speed dial numbers you can insert a pause for dial

tone in the number by pressing SETTINGS, followed by a quick key, and

then the Insert Pause command key at the appropriate point; this

inserts a four second delay, for example, 1234P5678. The system dials

1234, waits four seconds, then dials 5678. If required, you can insert

multiple pauses.

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