Intermec 3600 Manuel utilisateur
Maintenance
Manual
3600 Bar Code Label Printer
P/N 062905-001
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IntermecCorporation
6001 36th Avenue West
P.O. Box 4280
Everett, WA 98203-9280
U.S. technical and service support: 1-800-755-5505
U.S. media supplies ordering information: 1-800-227-9947
Canadian technical and service support: 1-800-688-7043
Canadian media supplies ordering information: 1-800-268-6936
Outside U.S. and Canada: Contact your local Intermec service supplier.
The information contained herein is proprietary and is provided solely for the purpose of allowing
customers to operate and/or service Intermec manufactured equipment and is not to be released,
reproduced, or used for any other purpose without written permission of Intermec.
Information and specifications in this manual are subject to change without notice.
1995 by Intermec Corporation
All Rights Reserved
The word Intermec, the Intermec logo, Label Debut, and CrossBar are trademarks of Intermec
Corporation.
The name Centronics is wholly owned by GENICOM Corporation.
IBM is a registered trademark of International Business Machines Corporation.
Throughout this manual, trademarked names may be used. Rather than put a trademark ()
symbol in every occurrence of a trademarked name, we state that we are using the names only in an
editorial fashion, and to the benefit of the trademark owner, with no intention of infringement.
The software contained in the 3600 printer and the accompanying materials are copyrighted.
Unathorized copying of the software, including software that has been modified, merged, or
included with other software, or the written materials is expressly forbidden without the prior
written consent of Intermec. All right, title, and interest in all copies of this software are and shall at
all time remain the sole and exclusive property of Intermec. Customer may be held legally
responsible for any copyright infringement that is caused or encouraged by its failure to abide by
these terms.
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Contributors
Technical Writer:Robert Shaw
Editor: Craig Thompson
Technical Illustrator: George Wilson
Technical Reviewers: Cathy Aragon
Pixie Austin
Daniel Clark
John Cramer
Allen Crowe
Stephen Eckert
Pat Helton
Laura McCluer
Ed Millet
Art Millican
Matt Roberts
Joe Wade
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Contents
v
Contents
Before You Begin xi
Safety Summary xi
Warnings and Cautions xii
Purpose of This Manual xii
Additional Information xv
General Information
Overview of the 3600 Printer 1-3
3600 Features 1-4
3600 Printer Specifications 1-4
Dimensions (no options installed) 1-4
Electrical Requirements 1-4
Printing Methods 1-4
Printing Speed 1-5
Printhead Specifications 1-5
Media Specifications 1-5
Ribbon Specifications 1-5
Environment 1-5
Self-Strip Specifications 1-5
Communications 1-6
Fonts and Graphics 1-6
Character Sets 1-6
Memory 1-6
Factory Default Settings 1-7
3600 Printer Options 1-7
Memory Expansion 1-7
Twinax Interface 1-7
Coax Interface 1-8
Parallel Interface 1-8
Network Connectivity 1-8
Kanji/Katakana Character Support 1-8
Batch Takeup 1-8
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3600 Printer Maintenance Manual
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Principal Functional Parts 1-9
Basic Printer Setup and Operation 1-11
Front Panel Operation 1-11
Over-Temperature 1-11
Media or System Faults 1-12
Feed/Pause Pushbutton 1-12
Checking the Printer Configuration 1-12
DIP Switch Settings 1-13
Connecting the Printer to a Computer 1-13
Printing 1-14
Using Label Debut 1-14
Using Third-Party Software 1-14
Using the Printer Command Set 1-15
Preventive Maintenance
Preventive Maintenance Actions and Intervals 2-3
Inspecting the Printer 2-4
Cleaning the Printer 2-4
Removing the Media Cover 2-5
Cleaning the Printhead 2-6
Cleaning the Rollers and Tear Bar 2-8
Cleaning the Media Guides and Media Path 2-9
Cleaning the Label and Ribbon Sensors 2-11
Cleaning the Printer Covers 2-12
Testing and Adjusting
Testing the Printer 3-3
Running Test and Service Mode at the Printer 3-4
Setting DIP Switches 3-4
Printing Test Labels 3-7
Running Test and Service Mode From a Host Computer 3-11
Testing Printer and Host Communications 3-12
2
3
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Contents
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Adjusting the Printer 3-13
Adjusting the Print Bias for Print Quality 3-14
Adjusting the Print Intensity 3-15
Adjusting the Printhead Adjustment Lever for Print Quality 3-16
Adjusting the Label Mark Sensor 3-17
Adjusting the Label Gap Sensor 3-19
Adjusting the Label Taken Sensor 3-20
Aligning the Printer 3-21
Aligning the Rollers 3-22
Aligning the Printhead 3-23
Aligning the TTR Supply Hub 3-25
Troubleshooting
About Troubleshooting and Repair 4-3
Troubleshooting Tips 4-3
Where to Start 4-3
Repair 4-3
Troubleshooting Checklist 4-4
Error Handling 4-5
Syntax Errors 4-5
Parameter Errors 4-5
Image Overrun Errors 4-5
Invalid Numeric Character Errors 4-6
Insufficient Storage RAM Errors 4-6
Error Codes 4-6
Printer Operation Problems 4-9
Print Quality Problems 4-10
Communications Problems 4-12
Environmental Problems 4-13
Electrostatic Discharge (ESD) 4-13
Electromagnetic and Radio Frequency Interference 4-14
Ground Loops Between Equipment 4-14
Inadequate Earth Ground 4-14
AC Power Problems (Surges, Sags, Spikes, Noise, and Outages) 4-15
Miscellaneous Problems 4-16
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3600 Printer Maintenance Manual
viii
Remove and Replace Procedures
Replacing Printer Components 5-3
Replacing the Lithium Battery 5-4
Replacing the Printhead 5-5
Replacing the Bezel PCB 5-6
Replacing the Main PCB 5-8
Replacing the Kanji/Katakana Option PCB 5-9
Replacing the Label Mark Sensor 5-10
Replacing the Label Taken Sensor 5-12
Replacing the Label Gap Sensor 5-13
Replacing the TTR Drive Roller and Gear/Pulley 5-15
Replacing the TTR Takeup Hub, Clutch/Pulley, and Belt 5-18
Replacing the TTR Supply Hub and Adjusting Plate 5-20
Replacing the Platen Roller and Gear 5-22
Replacing the Liner Drive and Takeup Components 5-24
Replacing the Stepper Motor 5-30
Replacing the AC Plug/Input Filter 5-31
Replacing the Power Switch/Circuit Breaker 5-32
Replacing the Transformer 5-33
PCB Drawings and Schematics
Replacement Parts
5
6
7
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Contents
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Appendix
Functional Description of the 3600 Mechanics A-3
Functional Description of the 3600 Electronics A-4
Power Supply A-4
+5V A-4
+40V A-4
+24V A-4
Power Fail Detection A-5
Battery A-5
Battery Life Calculations A-5
Reset A-5
Motor Driver A-6
Processor A-7
Chip Selects A-7
TPU A-7
QSM A-8
Interrupt Priority Levels A-8
Crystal A-8
Memory A-9
Static RAM A-9
EPROM A-9
DRAM A-9
Communications Interface A-10
A/D Converter A-10
DIP Switches A-10
ASIC and I/O Option Interface A-10
Address/Data Multiplexor A-10
Chip Select Generation A-11
I/O Option Connector A-11
FIFO A-11
Front Panel Interface A-11
Debug Interface A-11
Functional Description of the 3600 Software A-14
Band Buffering and Font Caching A-14
Image Band Buffering A-14
Image Band Example A-15
Font Caching A-18
Print Energy Compensation A-18
Digital Thermal Compensation A-18
Global Compensation A-18
A
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