InTemp CX5000/CX5001 Gateway Manual
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to loggers for a one minute. After one minute, the gateway
resumes connections to loggers at the normal schedule.
•To stop a running gateway, connect to the gateway with
the InTemp app and select Stop Gateway. The gateway no
longer connects to and downloads data from loggers until
you start it again or reconfigure it.
•If you need to reset a gateway, press the button on the
gateway for at least 10 seconds. Anyone with Gateway
Administrator privileges can then connect to the gateway
with the InTemp app and reconfigure it. Note: It may take
up to 30 seconds for the gateway to appear unlocked in
the InTemp app.
Grouping Gateways with InTempConnect
If you have more than one gateway using the same profile, you
can combine those gateways into a single group. This allows
any gateway in that group to configure or download a logger as
defined by the shared profile settings. Groups are beneficial
because if one gateway has a poor connection to a logger,
another gateway in the group with a better connection can
download data from the logger instead, thereby expanding the
coverage area and reducing the risk of multiple gateways
incorrectly affecting a logger. Note: If loggers are in range of
more than one gateway, group those gateways to ensure the
system works correctly. If there is any risk of the Bluetooth
range between devices overlapping within a facility (including
gateways in different rooms, areas, or floors), group the
gateways to reduce the risk of connection issues.
To create a gateway group:
1. In InTempConnect, click Gateways and then Groups.
2. Click Add Group.
3. Select a gateway profile.
4. Select a location (if applicable).
5. Under Description, type a name for the group.
6. Select the gateways you want to assign to this group from
the Available Gateways list and use the right arrow to move
them to the Assigned Gateways list.
7. Click Save.
See www.intempconnect.com/help for details on groups.
Configuring Loggers with a Gateway
You can use a gateway to configure in-range loggers
automatically instead of using the InTemp app.
To configure loggers with a gateway:
1. In InTempConnect, select Logger Controls and then
Configure Logger.
2. Click Create Logger Configuration.
3. Type the serial number for the logger and then click Find
Logger. Note: The selected logger cannot already be part of
a scheduled configuration or shipment.
4. Enter a logger name.
5. Select a logger profile.
6. Complete the trip information fields (if applicable).
7. Click Save if you want to save this logger configuration, but
are not ready to release it (i.e., not ready for the gateway to
configure the logger). Click Save and Release if you are
ready for the gateway to configure the logger.
Alternatively, you can use a Microsoft® Excel® spreadsheet as a
template for setting up multiple logger configurations at once.
To import logger configurations with a template:
1. Click Logger Controls and then Configure Logger.
2. Click Import Logger Configurations.
3. Click to create a file using the template.
4. Complete all the fields for each logger to be configured by
the gateway. The template includes columns for any trip
information fields you have created. Note: The selected
logger cannot already be part of a scheduled configuration
or shipment.
5. Save the file.
6. Click Choose to select the file. Click to remove that file
and select another.
7. Click Upload.
8. Select the Release on Import checkbox to have the gateway
configure the loggers in the file as soon as the import
finishes.
9. Click Start Import. If you did not select the Release on
Import checkbox, the loggers are added to the list with a
Planned status.
Any loggers that are not immediately released have a Planned
status. To release planned logger configurations:
1. Click Logger Controls and then Configure Logger.
2. To release one logger at a time, click the Release icon at
the end of the row in the Logger Configurations table for
the logger you want the gateway to configure.
To release multiple loggers at a time, select the check box
next to each logger in the Logger Configurations table (or
select the checkbox next to the Serial Number column
heading to select all the loggers). Click above the
table for the gateway to configure all the selected loggers.
Note: You can also set up shipments whose loggers are
configured and downloaded by specified gateways at their
origin and destination points. Loggers that are part of a
shipment cannot be configured separately.
See www.intempconnect.com/help for other details on
configuring loggers with a gateway or as part of shipments.
Downloading Loggers with a Gateway
You can use a gateway to download data from in-range loggers
on demand instead of waiting for the regular download
schedule defined by the gateway profile or going onsite to
download data manually with the mobile app. Note: You must
have the required privileges to download data from loggers
with a gateway. You cannot download data from loggers on
demand with a gateway if they are already part of a shipment.
To download data from loggers with a gateway:
1. In InTempConnect, click Logger Controls and then
Download Loggers.
2. Select the gateway you want to use to download data from
loggers. This displays loggers within range of that gateway.
3. Select the loggers whose data you want the gateway to
download. Use the arrows next to a column heading to
change the sort order of the column to help you locate the
loggers you want to include.
