Ingenico IPA280 Manuel utilisateur

Ingenico – 190-192 Avenue Charles de Gaulle

92200 Neuilly sur Seine

Tél. (0)1 46 25 82 00 - Fax (0)1 47 72 56 95

www.ingenico.com

iPA280

U s e r G u i d e

Contents

Introduction __________________________________________________ 5

Unpacking ___________________________________________________ 6

Reco endations_____________________________________________ 7

.1.

Security _____________________________________________________________7

.2.

Security of your terminal _______________________________________________7

. .

EC standard compliance marking_________________________________________7

.4.

FCC & IC compliance___________________________________________________8

.4.1.

FCC Statement ________________________________________________________________ 8

.4.2.

RF Radiation Exposure Statement _________________________________________________ 8

.4. .

FCC Hearing-Aid Compatibility (HAC) Regulations for Wireless Devices ___________________ 9

.5.

Water protection_____________________________________________________ 10

.6.

Main Characteristics __________________________________________________ 11

Installation and connection _____________________________________12

4.1.

Battery _____________________________________________________________ 12

4.2.

Installing the SPM part on the iPA280 terminal ____________________________ 1

4. .

Installing SPM SAM ___________________________________________________ 14

4.4.

Installing PDA SAM and SIM____________________________________________ 14

4.5.

Installing Micro SD Memory ____________________________________________ 15

4.6.

Installing paper roll ___________________________________________________ 16

4.7.

Connections_________________________________________________________ 16

4.8.

Positioning the terminal _______________________________________________ 17

Daily use _____________________________________________________18

5.1.

iPA Keypad functions _________________________________________________ 18

5.2.

Touch screen stylus __________________________________________________ 19

5. .

LED Display _________________________________________________________ 19

5.4.

Other keys __________________________________________________________20

5.5.

Card insertion _______________________________________________________ 21

5.5.1.

Reading a magnetic card ________________________________________________________21

5.5.2.

Reading a smart card ___________________________________________________________21

5.5. .

Reading Contactless Card ______________________________________________________ 22

5.5.4.

Reading Contactless Payment card_______________________________________________ 22

5.6.

Product Setup _______________________________________________________ 2

5.6.1.

5.6.2.

Main System _________________________________________________________________ 24

5.7.

Networking _________________________________________________________ 25

5.7.1.

Wireless network _____________________________________________________________ 25

5.7.1.1.

Bluetooth ________________________________________________________________ 25

5.7.1.2.

Wi-Fi_____________________________________________________________________ 26

5.7.1. .

GPRS connection __________________________________________________________ 27

5.7.2.

Ethernet_____________________________________________________________________ 28

5.7. .

Phone ______________________________________________________________________ 29

5.7.4.

Factory Reset _________________________________________________________________ 1

5.7.5.

Language____________________________________________________________________ 2

5.7.6.

System Info __________________________________________________________________ 2

5.7.7.

Date Time Setting _____________________________________________________________

5.7.8.

Barcode Reader_______________________________________________________________

5.7.9.

Hotkey ______________________________________________________________________ 6

5.8.

Power modes (connected and mobile) ___________________________________ 6

5.8.1.

Charging the battery___________________________________________________________ 6

5.8.2.

Normal mode ________________________________________________________________ 6

5.8. .

Standby mode________________________________________________________________ 6

5.8.4.

Reduced Power modes_________________________________________________________ 7

5.8.5.

Deep sleep___________________________________________________________________ 7

Maintenance ________________________________________________ 38

6.1.

Paper roll ___________________________________________________________ 8

6.2.

Cleaning of the terminal _______________________________________________ 8

6. .

Transport and storage ________________________________________________ 9

6.4.

Troubleshooting _____________________________________________________ 9

6.5.

End of life___________________________________________________________ 9

Extensions and accessories ____________________________________ 40

7.1.

Cradles _____________________________________________________________40

7.2.

Holster _____________________________________________________________ 41

7. .

Pistol ______________________________________________________________42

1. Introduction

Thank you for choosing a payment terminal Ingenico.

We recommend to read carefully this user guide : It provides the necessary information

about safety precautions, unpacking, installation, and maintenance of your terminal.

WARRANTY / SECURITY

To benefit from the guarantee-related product, and to respect the security, we ask you to

use only accessories delivered in box with the product, or original Ingenico accessories,

entrusting maintenance operations only to an authorized person.

Failure to comply with these instructions will void the manufacturer’s responsibility.

The IPA-280 terminal concept is :

This sy bol indicates an i portant Warning.

This sy bol indicates a piece of advice.

PDA

Module

SPM

Modul

(

Security Pay ent Module

)

2. Unpacking

ADVICE

Carefully preserve the packaging of the iPA280. It must be re-used whenever the terminal is

shipped.

According to the model, the following items are included in the iPA280 box (including

optional accessories):

•The iPA280 terminal

•The data and power cable

•The charging unit (including region specific power plug)

•The Paper roll

•The battery pack

•The user guide

•The smart card rubber cover and chord

•Stylus

•SPM Lock pin screws x2

The power supply unit provided with your equipment is specially designed for Ingenico

iPA280 terminals. Do not use any other power supply.

Power

Adaptor

Data and power cable

Paper roll

(in bag)

Smart Card Rubber

cover and ch

ord

User guide

Paper roll

Battery

Stylus

SPM lock pin screws x2

3. Reco endations

3.1. Security

Power on/Power down

To power on or power down the iPA280 press power on/off button on top of the product.

Electrical power supply network

Provide an electrical outlet:

- Located near the equipment and easily accessible

- Which meets the standards and regulations in the country of use.

- The terminal iPA280 can be connected to a power distribution system of the IT type.

3.2. Security of your ter inal

Upon receipt of your terminal you should check for signs of tampering of the equipment. It

is strongly advised that these checks are performed regularly after receipt. You should

check, for example: that there is no evidence of unusual wires that have been connected to

any ports on your terminal or associated equipment, or any other part of your terminal.

Such checks would provide warning of any unauthorised modifications to your terminal,

and other suspicious behaviour of individuals that have access to your terminal.

You are strongly advised to ensure that privileged access to your terminal is only granted to

staff that have been independently verified as being trustworthy.

3.3. EC standard co pliance arking

EC standard compliance marking certifies that the product stipulated below: iPA280.

•complies with the basic requirements of European Directive 1999/5/CE, known as the

«R&TTE Directive» concerning Radio Frequency equipment and telecommunications

terminals with respect to:

–Health and safety protection of the user and all other persons

–EMC protection

•conforms to the following harmonized standards :

–IEC/EN 60950-1 : Electrical safety of data processing equipment including electrical

office equipment. Issue DEC 2001

–EN 55022 : Data processing equipment – Radio electric disturbance characteristics -

Limits and measurement methods. Issue 1998 / A1-2000/A2-200

–EN 55024: Data processing equipment – Immunity characteristics - Limits and

measurement methods. Issue 1998 + A1- 2001 + A2- 200

•complies with the following specification:

–EN 01511 : Harmonized stand for mobile

–EN 00 28 : (BT + Wi-Fi) Electromagnetic compatibility and Radio Spectrum

–EN 00 0 : NFC Electromagnetic compatibility and Radio Spectrum

3.4. FCC & IC co pliance

FCC & IC has a specific naming.

The references uses for FCC & IC certifications are:

•IC: 2586D-IPA280

•FCC ID: XKBIPA280

3.4.1. FCC Statement

Federal Co unications Co ission (FCC) State ent

15.21

You are cautioned that changes or modifications not expressly approved by the part

responsible for compliance could void the user’s authority to operate the equipment.

15.105(b)

This equipment has been tested and found to comply with the limits for a Class B digital

device, pursuant to part 15 of the FCC rules. These limits are designed to provide reasonable

protection against harmful interference in a residential installation. This equipment

generates, uses and can radiate radio frequency energy and, if not installed and used in

accordance with the instructions, may cause harmful interference to radio communications.

However, there is no guarantee that interference will not occur in a particular installation. If

this equipment does cause harmful interference to radio or television reception, which can

be determined by turning the equipment off and on, the user is encouraged to try to

correct the interference by one or more of the following measures:

-Reorient or relocate the receiving antenna.

-Increase the separation between the equipment and receiver.

-Connect the equipment into an outlet on a circuit different from that to which the receiver

is connected.

-Consult the dealer or an experienced radio/TV technician for help.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two

conditions:

1) This device may not cause harmful interference and

2) This device must accept any interference received, including interference that may cause

undesired operation of the device.

3.4.2. RF Radiation Exposure Statement

For body worn operation, this device has been tested and meets RF exposure guidelines

when used with an accessory that contains no metal and that positions the device a

minimum of 1.5 cm from the body. Use of other accessories may not ensure compliance

with RF exposure guidelines.

Annex

Suggested text for the notice indicating compliance with this standard:

This Class [B] digital apparatus complies with Canadian ICES-00 .

3.4.3. FCC Hearing-Aid Compatibility (HAC) Regulations for Wireless Devices

On July 10, 00, the U.S. Federal Communications Commission (FCC) Report and Order in WT

Docket 01-09 modified the exception of wireless phones under the Hearing Aid

Compatibility Act of 1988 (HAC Act) to require digital wireless phones be compatible with

hearing-aids. The intent of the HAC Act is to ensure reasonable access to

telecommunications services for persons with hearing disabilities.

While some wireless phones are used near some hearing devices (hearing aids and cochlear

implants), users may detect a buzzing, humming, or whining noise. Some hearing devices

are more immune than others to this interference noise, and phones also vary in the

amount of interference they generate.

The wireless telephone industry has developed a rating system for wireless phones, to

assist hearing device users find phones that may be compatible with their hearing devices.

Not all phones have been rated. Phones that are rated have the rating on their box or a

label located on the box.

The ratings are not guarantees. Results will vary depending on the user’s hearing device

and hearing loss. If your hearing device happens to be vulnerable to interference, you may

not be able to use a rated phone successfully. Trying out the phone with your hearing

device is the best way to evaluate it for your personal needs.

M-Ratings: Phones rated M or M4 meet FCC requirements and are likely to generate less

interference to hearing devices than phones that are not labeled. M4 is the better/higher of

the two ratings. iPA280 is rated M4.

Hearing devices may also be rated. Your hearing device manufacturer or hearing health

professional may help you find this rating. Higher ratings mean that the hearing device is

relatively immune to interference noise. The hearing aid and wireless phone rating values

are then added together. A sum of 5 is considered acceptable for normal use. A sum of 6 is

considered for better use. A sum of 8 is considered for best use.

CAUTION

The user is cautioned that any changes or modification not approved by INGENICO could

void user’s authority to operate the equipment.

3.5. Water protection

SAM support lid

The SAM sliding lid located under the terminal (see chapter “Installation SAM”) must be in

place during normal operation of the terminal.

Headphone lid

The headphone lid is located on the side of the terminal must be in place

during normal operation of the terminal

SD Card lid

The SD card lid is located on the side of the terminal must

be in place during normal operation of the terminal

Cable lid

The cable lid is located under the terminal (see chapter “Installing

the iPA280”) must be in place during normal operation of the

terminal.

It shall be in connection configuration when the iPA280 is

connected into the cradle:

SPM S art Card Rubber Cover

A cover for the smart card connector entrance is attached to the

side of the PDA. It must be placed on the connector when the smart

card reader is not used in order to protect against unwanted liquid or

dust.

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