HP D7808A Manuel utilisateur

HP D7808A

HP D7808T

HP 56K V90 PCI

Fax Modem

User’s Guide

modem.bk : cover.fb4 Page 1 Thursday, November 26, 1998 5:21 PM

Notice

The information contained in this document is subject to

change without notice.

Hewlett-Packard makes no warranty of any kind with regard to

this material, including, but not limited to, the implied

warranties of merchantability and fitness for a particular

purpose. Hewlett-Packard shall not be liable for errors

contained herein or for incidental or consequential damages in

connection with the furnishing, performance, or use of this

material.

This document contains proprietary information that is

protected by copyright. All rights are reserved. No part of this

document may be photocopied, reproduced, or translated to

another language without the prior written consent of

Hewlett-Packard Company.

Microsoft®, Windows®, and Windows NT® are U.S.

registered trademarks of Microsoft Corporation.

Hewlett-Packard France

Commercial Computing Division

38053 Grenoble Cedex 9

France

1998 Hewlett-Packard Company

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HP Fax Modem

User’s Guide

Fax Modem Card

User’s Guide (this manual)

RJ-11 Telephone Cable

2 Floppy Disks

CD-ROM

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iv English

Important Information

Safety Information

WARNING Do not attempt to connect this product to the telephone line

during a lightning storm. Never install telephone jacks in wet

locations unless the telephone line has been disconnected at

the network interface. Never touch uninsulated telephone

wires or terminals unless the telephone line has been

disconnected at the network interface.

Use caution when installing or modifying telephone lines.

Avoid using a telephone (other than a cordless type) during a

lightning storm. There may be a risk from lightning.

Do not use the telephone to report a gas leak in the vicinity of

the leak. All inputs and outputs are extra-safety low-voltage

circuits, except the telephone and line connectors, which are

telecommunications network voltage circuits.

Always disconnect the host computer from any analog

telephone circuits before removing any covers.

Never touch or remove the communications card without

first removing the connection to the telephone network.

Telephone Line Compatibility

Use an Analog Telephone Line

To use the HP Modem, you must have an analog telephone

line. If you are not sure if you have an analog telephone line or

a digital line, have it verified by the person in charge of your

telephone system before you install your modem.

CAUTION The modem will be damaged if you use a digital telephone line.

Company Telephone Systems

HP does not guarantee that the HP Fax Modem will function

correctly when connected to a company telephone system

(PABX, Key systems, etc.). Use a direct telephone line coming

from a telephone operator.

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Contents

English v

1 Introduction

This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

HP Fax Modem Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Before You Start. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Software Provided. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

How Your HP Fax Modem Works . . . . . . . . . . . . . . . . . . . . 12

2 Installing Your HP Fax Modem

Installation Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Online Help. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Step 1: Installing the Modem Card in Your PC. . . . . . . . . . 15

Step 2: Connecting the Modem to the Telephone Line . . . 17

Step 3: Installing the Drivers . . . . . . . . . . . . . . . . . . . . . . . . 18

In Windows 95 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

In Windows 98 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

In Windows NT 4.0 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

To Verify the Modem Installation . . . . . . . . . . . . . . . . . . . . . 22

Step 4: Setting up your Computer’s Internet Connection 23

In Windows 95 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

In Windows 98 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

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vi English

In Windows NT 4.0 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Step 5: Installing and Setting up the Fax Software . . . . . . 27

Registering the Fax Software . . . . . . . . . . . . . . . . . . . . . . . 30

Getting Information About Using the Fax Software. . . . . . 31

3 Troubleshooting

If You Have a Problem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Step 1: Check the Modem Hardware. . . . . . . . . . . . . . . . . . 35

Step 2: Check the Driver Installation . . . . . . . . . . . . . . . . . 36

In Windows 95 and Windows 98 . . . . . . . . . . . . . . . . . . . . . 36

In Windows NT 4.0 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

If the Driver is Incorrectly Installed . . . . . . . . . . . . . . . . . . 37

Step 3: Use the Troubleshooting Tree . . . . . . . . . . . . . . . . . 38

Step 4: Consult the Windows Online Help . . . . . . . . . . . . . 40

HP Customer Care Service and Support . . . . . . . . . . . . . . 40

Regulatory Information and Warranty

Regulatory Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

HP Hardware Accessory Warranty . . . . . . . . . . . . . . . . . . . 45

HP Software Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

HP Software License Agreement. . . . . . . . . . . . . . . . . . . . . 47

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Introduction

Congratulations on your purchase of the HP Fax Modem.

Whether you want to access the Internet (surf the Web,

exchange email, access newsgroups), do fax mailings, or

simply receive faxes on your PC, your HP Fax Modem

provides the high-speed transmission capabilities you

need.The HP Fax Modem is ideal for accessing graphics-

intensive web sites, as well as for downloading high-

bandwidth audio and video files from the web.

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Introduction

This Manual

8English

This Manual

This manual shows you how to get your HP Fax Modem up

and running. It includes information about installing the

modem card, software drivers, and fax software provided with

the modem.

HP Fax Modem Features

The HP Fax Modem provides your PC with the following

features:

•High speed Internet downloading at up to 56 Kbps.

•High speed data transfer (send and receive) at up to

33.6 Kbps.

•High speed fax send and receive rates of up to 14.4 Kbps.

NOTE The HP Fax Modem is for the US only.

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English 9

Introduction

System Requirements

The HP Fax Modem can be installed on selected HP Vectra

PCs, HP Brio PCs, and HP Kayak PC Workstations. To learn if

the HP Fax Modem is qualified for use with your HP

computer, consult HP’s web site at:

To use the HP Fax Modem, the minimum PC system

requirements are:

•A microprocessor running at 100 MHz or higher.

•8 MB of system memory (RAM) or higher.

•4 MB of free hard disk space.

•One free PCI accessory card slot.

•A CD-ROM drive.

•A 3.5” floppy disk drive.

•Windows 95, Windows 98, or Windows NT 4.0 operating

system.

NOTE For Windows NT 4.0 users, it is recommended that you update

your computer with the Microsoft Service Pack 3 (or later) for

Windows NT 4.0, if you have not already done so.

Recent HP computers preloaded with Windows NT 4.0 will

already be updated with Microsoft Service Pack 3 or later.

If your Windows NT 4.0 computer has been updated with

Microsoft SP3, the following message is displayed at the top of

your screen when Windows starts: Microsoft (R) Windows NT

TM Version 4.0 (Build xxxx: Service Pack 3).

For HP Vectra PCs http://www.hp.com/go/vectraaccessories

For HP Kayak PC

Workstations

http://www.hp.com/go/kayakaccessories

For HP Brio PCs http://www.hp.com/go/brioaccessories

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Introduction

Before You Start

10 English

Before You Start

1Check that the following items were provided with the HP

Fax Modem installation kit:

❒The internal modem card.

Write down its serial number here:

❒The RJ-11 telephone cable. This is a standard telephone

cable that you use to connect the modem card to the

wall jack for an analog telephone line.

❒The Windows 95 / Windows 98 Drivers and

Diagnostics floppy disk. This disk contains the modem

drivers for Windows 95 and Windows 98, as well as the

modem diagnostics utility.

❒The Windows NT 4.0 Drivers floppy disk. This disk

contain the modem drivers for Windows NT 4.0.

❒The HP Modem Fax Software CD-ROM. This CD-ROM

contains the fax application for your modem.

❒This manual.

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