HiBoost Mate Plus Series Manuel utilisateur

Installation Guide

Mate Plus Series----



4K/10K Mate Plus

Package Contents

4K/10KMatePlus

Booster Light Patterns

Signal Booster Outdoor Cable

Outside Antenna

Power Supply waterproof tape

Accessories for main parts

are all provided to protect connections SMA-Male to SMA-Female

Through-Window Cable

(No drilled hole)

49.2 ft NM-SMAM 16.4ft SMAF-SMAM

Outdoor Cable

LIGHT INDICATION

Blue

Yellow

Red

Gray

Band works correctly with maximum allowable gain

Band gain reduction because of a slight loopback condition

1. Band has been shut down because of a strong loopback condition

2. Band has been shut down because of an overload condition

Band has been disabled

Bluetooth

Wi-Fi

Slow Flashing Green

Quick Flashing Green

Solid Green

Wi-Fi Connected

Bluetooth Disconnected

Bluetooth Connected

Wi-Fi Disconnected

Bands contained in the Gauges

Gauge Band Uplink Downlink

LTE700

CELL800

PCS1900

AWS2100 4 1710-1755MHz 2110-2155MHz

12/17 698-716MHz 728-746MHz

13 776-787MHz 746-757MHz

5 824-849MHz 869-894MHz

25/2 1850-1915MHz 1930-1995MHz

Please focus on the gauge that contains the band you are using.

Getting Started

Connect the Power Supply and the Booster

Add the booster to the device list.

Connect the Booster with the App

Step 1

Step2

Download NetWork Cell Info Lite in the Google store and open it.

It can be seen from the example picture that the frequency band is band 13.

(According to the form before, you need to pay attention to Gauge LTE700)

Then click MAP. You can see your phone connecting to a tower, and you can try aiming your outdoor

antenna at it. But sometimes this is not accurate. You could also move to Step 3.2 to nd the tower.

Note: Please take screenshots at this stage.

Find the cell tower & Determine the outdoor antenna’s position

3.1 Find the band you are using

Step 3

For Android

(1)Dial *3001#12345#*

(2)Follow the instructions, take the screenshots as required.

(1) Enter cellmapper.net

(2) Choose your own carrier and band here.

3.2 Find the cell tower

For ios

(3) Then enter the coordinate of where you are trying to install the signal booster, and press Enter key.

(In fact when you open Cellmapper, the map on the right will automatically locate your area if you've given

the site permission to access your location. If you found tower sites not even displayed on the map, it might

because the app intercepts the locations for security reasons.)

(4) The map on the right will jump to the location, then you can scroll the mouse pulley, zoom it out, you will

see the tower near the location. It would be better to take a screenshot of this page to guide the following

installing steps. Should you have any questions, please contact our tech support.

Note:If you need help nding the tower, please contact our tech support and provide your carrier, band

and screenshots taken in the last steps.

Connect the outdoor antenna with the booster

3.3 Determine the outdoor antenna’ s position

The outdoor antenna is usually placed at one of the 4 ends of the roof.

Please choose the position according to the tower’ s location. Make sure there are no barriers between the

antenna and the tower.

Note：At this stage, don’ t connect the indoor antenna to the booster.

Step 4

..........

BoosterOutdoor Antenna Outdoor Cable Through-Window Cable Outdoor cable to Booster

49.2ft NM-SMAM 16.4ft SMAF-SMAM

SMA-Male to SMA-Female

(No drilled hole)

Adjust the outdoor antenna

Step 6 Fix the outdoor antenna direction when you get the best output power

Step 5

4K Mate Plus

10K Mate Plus

1) Have your outdoor antenna pointed to the cell tower you

found before and observe the reading on the app. Adjust the

outdoor antenna accordingly.

2) Try to get the highest possible output power for each band

and try to make 2-3 gauges turn green.

3) You can either observe the signal meter value (full

output power is the best) or the signal description(Super is the

best).

4) The full output power for 4k Mate Plus is 10dbm.

And the full gain is 65dB.

The full output power for 10k Mate Plus is 12dbm.

And the full gain is 68dB.

Notes:

You could do the following:

(1)First make sure the signal gauge value is unchanged from that during the outdoor

antenna installation.

(2)Do speed tests with the booster on and o, and make a comparison.

(3)Check if the number of signal bars increases.

(4)Make a phone call or send messages and check if the voice and streaming are better.

Since there's a built-in indoor antenna in 4K/10K Plus, the booster shall be installed as a panel antenna.

Please have your booster pointed to the area you would like to cover with signal.

Signal quality test

Step 7

Install the booster and the cables

Step 8

　OVERLOAD

DL GAIN OUTPUT POWER REASON SOLUTIONLED LIGHT PATTERN

<60dB >=8dBm

Outdoor signal is

too strong

<60dB

>=8dBm

LTE700

CELL800

PCS1900

AWS2100

4 Regular Problems and 1 normal status

If theboosterisworkingnormally,nofurtheradjustmentisrequired

Have your outdoor antenna

pointed slightly away from the

cell tower

Alarm light quick

blinking green or red

ISO light blinking

green or red

Alarm light and

ISO light solid

green

　LOOP BACK

DL GAIN OUTPUT POWER REASON SOLUTIONLED LIGHT PATTERN

<60dB <8dBm

<8dBm

<60dB

LTE700

CELL800

PCS1900

AWS2100

1、Increase vertical and

horizontal distance.

2、Make the indoor and

outdoor antennas face

opposite directions.

3、Add barriers(e.g. walls)

Inadequate

separation of the

indoor and outdoor

antennas

　POOR SIGNAL

DL GAIN OUTPUT POWER REASON SOLUTIONLED LIGHT PATTERN

>=60dB

--/NEGATIVE

LTE700

CELL800

PCS1900

AWS2100

1、Try adjusting the outdoor

antenna to the best direction

2、Try adjusting the outdoor

antenna to another cell tower

3、Try increasing the height of

the outdoor antenna and make

sure there are no barriers

between the tower and the

outdoor antenna

Please try these solutions until

the output power reaches or is

over -5dBm.

Input signal is too weak

Alarm light and ISO

light solid green

　Normal but No Boosted Signal

DL GAIN OUTPUT POWER REASON SOLUTIONLED LIGHT PATTERN

>=60dB

>=-5dBm

LTE700

CELL800

PCS1900

AWS2100

Check the band you are using

again. If it stays at band66,get

into the 'Detail' / 'Setting' of

gagues on Signal Supervisor

and switch off RF switch of

AWS2100, then adjust the

outdoor antenna again. It

would be better if there are two

persons and one can stay near

the indoor antenna to check if

the signal is boosted.

1、The band is not

supported

2、The Signal is from

other carriers

4K Mate Plus

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