
WARNING: Disconnect primary power prior to servicing.
TechnicalAssistance
TechnicalandtroubleshootingassistanceforHarrisBroadcastproductsisavailablefromthe
fieldservicedepartmentduringnormalbusinesshours8:00AMto5:00PMCST.
Emergencyserviceisavailable24hoursaday,sevendaysaweek,bytelephoneonly.
Onlineassistance,includingtechnicalmanuals,softwaredownloads,andservicebulletins,is
availableathttp://www.harrisbroadcast.com/servicesandsupport/default.asp.
AddresswrittencorrespondencetoFieldServiceDept.
HarrisBroadcast
P. O . Box4290
Quincy,IL62305‐4290,USA.
Forglobalservicecontactinformation,visit:http://www.harrisbroadcast.com/contactus.
NOTE:Forallserviceandpartscorrespondence,pleaseprovidethesalesordernumber,as
wellastheserialnumberforthetransmitterorpartinquestion.Recordthosenumbershere:
___________________________________/___________________________________
Providethesenumbersforanywrittenrequest,orhavethesenumbersreadyintheevent
youchoosetocallregardinganyserviceorpartsrequests.Forwarrantyclaimsitwillbe
required.Foroutofwarrantyproducts,thiswillhelpusidentifywhathardwareshipped.
ReplaceablePartsService
Theservicepartsdepartmentisavailablefrom7:00AMto5:00PMCSTMonday‐Friday,
and8:00AMto12:00PMCSTonSaturday.
Telephone+1‐217‐221‐7500oremailservicepartsreq@harrisbroadcast.com.
Emergencypartsareavailable24hoursaday,sevendaysaweek,bytelephoneonly.
Unpacking
Carefullyunpacktheequipmentandperformavisualinspectiontodetermineifanydamage
wasincurredduringshipment.Retaintheshippingmaterialsuntilithasbeenverifiedthatall
equipmenthasbeenreceivedundamaged.Locateandretainallpackingchecklists.Usethe
packingchecklisttohelplocateandidentifyanycomponentsorassemblieswhichare
removedforshippingandmustbereinstalled.Alsoremoveanyshippingsupports,straps,
andpackingmaterialspriortoinitialturnon.
ReturnsAndExchanges
Noequipmentcanbereturnedunlesswrittenapprovalandareturnauthorizationisreceived
fromHarrisBroadcast.Specialshippinginstructionsandcodingwillbeprovidedtoassure
properhandling.Completedetailsregardingcircumstancesandreasonsforreturnaretobe
includedintherequestforreturn.Customequipmentorspecialorderequipmentisnot
returnable.Inthoseinstanceswherereturnorexchangeofequipmentisattherequestof
thecustomer,orconvenienceofthecustomer,arestockingfeewillbecharged.Allreturns
willbesentfreightprepaidandproperlyinsuredbythecustomer.Whencommunicatingwith
HarrisBroadcast,specifytheHarrisBroadcastordernumberorinvoicenumber.