Glowworm Ultimate 3 Series Manuel utilisateur

The energy you need

Operating instruc-

tions

Ultimate 3

30c

35c

GB, IE

Contents

2Operating instructions Ultimate 3 0020239565_01

Contents

1 Safety ............................................ 3

1.1 Action-related warnings ................. 3

1.2 Intended use .................................. 3

1.3 General safety information............. 4

2Notes on the documentation ...... 6

2.1 Observing other applicable

documents ..................................... 6

2.2 Storing documents......................... 6

2.3 Applicability of the instructions....... 6

3 Product description..................... 7

3.1 CE label ......................................... 7

3.3 Serial number ................................ 7

3.4 Information on the identification

plate ............................................... 7

3.5 Overview of the operator control

elements ........................................ 8

3.6 Description of the display............... 8

3.7 Description of button functions ...... 8

3.8 Timer.............................................. 9

3.9 Operating levels............................. 9

4 Operation...................................... 9

4.1 Starting up the product .................. 9

4.2 Basic display.................................. 9

4.3 Checking the heating system

pressure......................................... 9

4.4 Filling the heating installation....... 10

4.5 Selecting the operating mode...... 10

4.6 Setting the hot water

temperature ................................. 10

4.7 Setting the heating flow

temperature ................................. 11

4.8 Product settings ........................... 11

4.9 Setting the timer........................... 11

4.10 Switching the product to

standby mode .............................. 12

4.11 Frost protection............................ 12

5 Troubleshooting ........................ 12

5.1 Detecting and rectifying faults...... 12

5.2 Fault codes in the display ............ 13

6 Care and maintenance .............. 13

6.1 Maintenance ................................ 13

6.2 Caring for the product .................. 13

6.3 Checking the condensate drain

pipework and tundish................... 13

7 Decommissioning...................... 13

7.1 Temporarily decommissioning

the product................................... 13

7.2 Permanently decommissioning

the product................................... 13

8 Recycling and disposal............. 13

9 Guarantee and customer

service ........................................ 14

9.1 Guarantee.................................... 14

9.2 Customer service......................... 14

Appendix ............................................... 15

A Operator level –overview ......... 15

B Troubleshooting ........................ 15

3.2 Benchmark .................................... 7

Safety 1

1 Safety

1.1 Action-related warnings

Classification of action-re-

lated warnings

The action-related warnings

are classified in accordance

with the severity of the pos-

sible danger using the following

warning signs and signal words:

Warning symbols and signal

words

Danger!

Imminent danger to life

or risk of severe personal

injury

Danger!

Risk of death from electric

shock

Warning.

Risk of minor personal

injury

Caution.

Risk of material or envir-

onmental damage

1.2 Intended use

There is a risk of injury or death

to the user or others, or of dam-

age to the product and other

property in the event of im-

proper use or use for which it

is not intended.

The product is intended as a

heat generator for closed cent-

0020239565_01 Ultimate 3 Operating instructions

ral heating installations and for

hot water generation.

Intended use includes the fol-

lowing:

–observance of the operating

instructions included for the

product and any other system

components

–compliance with all inspection

and maintenance conditions

listed in the instructions.

This product can be used by

children aged from 8 years

and above and persons with

reduced physical, sensory or

mental capabilities or lack of

experience and knowledge if

they have been given supervi-

sion or instruction concerning

use of the product in a safe way

and understand the hazards in-

volved. Children must not play

with the product. Cleaning and

user maintenance work must

not be carried out by children

unless they are supervised.

Any other use that is not spe-

cified in these instructions, or

use beyond that specified in this

document shall be considered

improper use. Any direct com-

mercial or industrial use is also

deemed to be improper.

Caution.

Improper use of any kind is

prohibited.

1 Safety

4Operating instructions Ultimate 3 0020239565_01

1.3 General safety

information

1.3.1 Installation by skilled

tradesmen only

The installation, inspection,

maintenance and repair of the

product, as well as the gas ratio

settings, must only be carried

out by a competent person.

1.3.2 Danger caused by

improper operation

Improper operation may present

a danger to you and others, and

cause material damage.

▶Carefully read the enclosed

instructions and all other ap-

plicable documents, particu-

larly the "Safety" section and

the warnings.

▶Only carry out the activities

for which instructions are

provided in these operating

instructions.

1.3.3 Risk of death from

escaping gas

What to do if you smell gas in

the building:

▶Avoid rooms that smell of

gas.

▶If possible, open doors and

windows fully and ensure

adequate ventilation.

▶Do not use naked flames (e.g.

lighters, matches).

▶Do not smoke.

▶Do not use any electrical

switches, mains plugs, door-

bells, telephones or other

communication systems in

the building.

▶If it is safe to do so, close the

emergency control valve or

the main isolator.

▶If possible, close the gas isol-

ator cock on the product.

▶Warn other occupants in the

building by yelling or banging

on doors or walls.

▶Leave the building immedi-

ately and ensure that others

do not enter the building.

▶Notify the gas supply com-

pany or the Emergency

Service Provider

+44 (0) 800 111999 by tele-

phone once you are outside

of the building.

1.3.4 Risk of death due to a

blocked or leaking flue

gas pipe

What to do if you smell flue gas

in the property:

▶Open all accessible doors

and windows fully to provide

ventilation.

▶Switch off the product.

▶Inform a competent person.

1.3.5 Risk of death from

escaping flue gas

If you operate the product with

an empty condensate siphon,

Safety 1

0020239565_01 Ultimate 3 Operating instructions 5

flue gas may escape into the

room air.

▶In order to operate the

product, ensure that the con-

densate siphon is always full.

1.3.6 Risk of death due to

explosive and flammable

materials

▶Do not use or store explosive

or flammable materials (e.g.

petrol, paper, paint) in the in-

stallation room of the product.

1.3.7 Risk of death due to lack

of safety devices

A lack of safety devices (e.g.

expansion relief valve, expan-

sion vessel) can lead to poten-

tially fatal scalding and other

injuries, e.g. due to explosions.

▶Ask a competent person

to explain how the safety

devices work and where they

are located.

1.3.8 Risk of death due

to changes to the

product or the product

environment

▶Never remove, bridge or

block the safety devices.

▶Do not tamper with any of the

safety devices.

▶Do not damage or remove

any seals on components.

▶Do not make any changes:

–The product itself

–to the gas, air, water and

electricity supplies

–to the entire flue gas install-

ation

–to the entire condensate

drain system

–to the expansion relief valve

–to the drain lines

–to constructional condi-

tions that may affect the

operational reliability of the

product

1.3.9 Risk of injury and

material damage due to

maintenance and repairs

carried out incorrectly or

not carried out at all

▶Never attempt to carry out

maintenance work or repairs

on your product yourself.

▶Faults and damage should

be immediately rectified by a

competent person.

▶Adhere to the maintenance

intervals specified.

1.3.10 Risk of corrosion

damage due to

unsuitable combustion

and room air

Sprays, solvents, chlorinated

cleaning agents, paint, adhes-

ives, ammonia compounds,

dust or similar substances may

1 Safety

6Operating instructions Ultimate 3 0020239565_01

lead to corrosion on the product

and in the air/flue pipe.

▶Ensure that the supply of

combustion air is always free

of fluorine, chlorine, sulphur,

dust, etc.

▶Ensure that no chemical sub-

stances are stored at the in-

stallation site.

1.3.11 Risk of material

damage caused by

frost

▶Ensure that the heating in-

stallation always remains in

operation during freezing con-

ditions and that all rooms are

sufficiently heated.

▶If you cannot ensure the op-

eration, have a competent

person drain the heating in-

stallation.

2 Notes on the

documentation

2.1 Observing other applicable

documents

▶You must observe all operating instruc-

tions enclosed with the system compon-

ents.

2.2 Storing documents

▶Keep this manual and all other applic-

able documents safe for future use.

2.3 Applicability of the

instructions

These instructions apply only to:

Product article number

Article num-

ber

Gas Council

Number

ULTIMATE 3

30c

0010021404 47-019-55

ULTIMATE 3

35c

0010021405 47-019-57

These products are only designed for nat-

ural gas systems.

Product description 3

3 Product description

3.1 CE label

The CE label shows that the products

comply with the basic requirements of the

applicable directives as stated on the iden-

tification plate.

The declaration of conformity can be

viewed at the manufacturer's site.

3.3 Serial number

The serial number is located on the identi-

fication plate (1) and in the short operating

instructions (2) (→ Page 7).

3.4 Information on the

identification plate

The identification plate is mounted on the

underside of the product in the factory.

The identification plate keeps record of

the country in which the product is to be

installed.

Information

on the identi-

fication plate

Meaning

Barcode with serial number

Serial number For quality control purposes;

3rd and 4th digits = year of

production

For quality control purposes;

5th and 6th digits = week of

production

For identification purposes;

7th to 16th digits = product

article number

For quality control purposes;

17th to 20th digits = place of

manufacture

Ultimate 3 Product description

XX, Gxx –

xx mbar

(x kPa)

Gas group and gas connec-

tion pressure as set at the

factory

Cat. Approved gas category

Condensing

technology

Efficiency of the boiler in

accordance with directive

92/42/EWG

3.2 Benchmark

Glow-worm is a licensed member of the

Benchmark Scheme.

Benchmark places responsibilities on both

manufacturers and installers. The purpose

is to ensure that customers are provided

with the correct equipment for their needs,

that it is installed, commissioned and

serviced in accordance with the manu-

facturer’s instructions by a competent

person approved at the time by the Health

and Safety Executive and that it meets the

requirements of the appropriate Building

Regulations.

The Benchmark Checklist can be used to

demonstrate compliance with Building

Regulations and should be provided to the

customer for future reference. Installers are

required to carry out installation,

commissioning and servicing work in

accordance with the Benchmark Code of

Practice which is available from the Heating

and Hotwater Industry Council who manage

and promote the Scheme. Benchmark is

managed and promoted by the Heating and

Hotwater Industry Council

For more information visit www.benchmark.org.uk.

0020239565_01 Ultimate 3 Operating instructions

3 Product description

Information

on the identi-

fication plate

Meaning

Type: Xx3(x) Approved flue gas connec-

tions

PMS Maximum water pressure in

heating mode

PMW Maximum water pressure in

hot water handling mode

V/Hz Electric connection

W Max. electrical power con-

sumption

IP Level of protection

Heating mode

Hot water generation

Pn Nominal heat output range

in heating mode

Pnc Nominal heat output range

in heating mode (condensing

technology)

P Nominal heat output range

in hot water handling mode

Qn Nominal heating load range

in heating mode

Qnw Nominal heating load range

in hot water handling mode

Tmax. Max. flow temperature

NOx NOx class for the product

Code (DSN) Specific product code

GC no. Gas council number

3.5 Overview of the operator

control elements

1 Display

2button

3button

4button

5button

3.6 Description of the display

1 Operating in-

formation

2 Active operating

mode, selecting

and confirming

the operating

mode

3 Display showing

the current heat-

ing flow temper-

ature, the filling

pressure in the

heating install-

ation, the oper-

ating mode or a

fault code

3.7 Description of button

functions

Button Meaning

–Selecting the operating mode

–Confirm the operating mode

–Confirm setting

–Increase the display contrast

or –Setting the hot water temperat-

ure

–Setting the heating flow tem-

perature

–Increase or decrease the selec-

ted setting

–Increase the display contrast

–Activate the product: On/off

(standby)

–Reset the product

Adjustable values flash on the display.

You must confirm any change to a value.

Only then is the new setting saved.

If you do not press any buttons for five

seconds, the displays switches back to

the basic display.

If you do not press any buttons for one

minute, the display contrast decreases.

Operating instructions Ultimate 3 0020239565_01

Operation 4

0020239565_01 Ultimate 3 Operating instructions 9

3.8 Timer

You can control the heating mode using

the timer.

Position for

the selection

switch

Functionality

0Heating mode permanently

switched off

Heating mode intervals in

accordance with the timer

IHeating mode permanently

switched on

▶Set the timer. (→Page 11)

3.9 Operating levels

The product has two operating levels:

–The operator level shows the most im-

portant information and offers set-up

options which do not require any special

prior knowledge.

–Specialised knowledge is required in or-

der to use the installer level (access for

competent persons). This is therefore

protected by an access code.

Operator level –overview (→Page 15)

4 Operation

4.1 Starting up the product

4.1.1 Opening the isolator devices

Conditions: The competent person who installed

the unit will explain where the isolator devices are

and how to handle them.

▶Ensure that the gas isolator cock is fully

open.

▶Ensure that the stop cocks in the heat-

ing installation's flow and return are

open.

▶Ensure that the cold water stop cock is

open.

4.1.2 Starting up the product

▶Press the (2) button.

◁When the unit is switched on, the

"Basic display" is shown in the

display (1).

4.2 Basic display

The filling pressure in the heating installa-

tion and the operating mode are shown in

the display's basic display.

To return to the basic display:

–Wait more than five seconds without

pressing any buttons.

If a fault message is present, the basic

display switches to the fault code.

4.3 Checking the heating system

pressure

1. Once a month, check that the pressure

in the central heating system, which

is displayed on the user interface,

is between 0.1 MPa and 0.15 MPa

(1.0 bar and 1.5 bar).

◁If the filling pressure is correct, no

action needs to be taken.

▽If the filling pressure is too low, add

more water to the heating installa-

tion.

4 Operation

10 Operating instructions Ultimate 3 0020239565_01

Note

If the heating flow temperature

is shown in the display, press

and hold the and buttons

at the same time for longer than

five seconds, or temporarily

deactivate heating mode in

order to display the pressure.

2. Fill the heating installation. (→Page 10)

4.4 Filling the heating installation

Caution.

Risk of material damage due

to heating water that is ex-

tremely calciferous or corros-

ive or contaminated by chem-

icals.

Unsuitable tap water damages

the seals and diaphragms,

blocks components in the

product and heating installation

through which the water flows

and causes noise.

▶Only fill the heating install-

ation with suitable heating

water.

▶In case of doubt, ask a com-

petent person for details.

Note

The competent person is respons-

ible for filling the heating installa-

tion the first time, any subsequent

top-ups and the water quality.

The operator alone is respons-

ible for topping up the water in the

heating installation.

1. Open all radiator valves (thermostatic

radiator valves) of the heating installa-

tion.

2. Slowly open the filling cock, as shown

to you by the competent person.

3. Fill with water until the required filling

pressure is reached.

4. Check the filling pressure in the

display.

5. Close the filling cock after filling.

4.5 Selecting the operating mode

Note

The unit is always activated with

the preselected operating mode.

▶Press repeatedly until the display

shows the required operating mode.

Symbol Operating mode

Heating + hot water

Heating only

Hot water only

‒No requirement

4.6 Setting the hot water

temperature

Conditions: The temperature is controlled by the

boiler

▶Set the hot water temperature on the

boiler (→Page 11).

Conditions: The temperature is controlled by the

controller

▶Set the hot water temperature on the

controller.

Note

If you press the or button,

the display shows the sym-

bol.

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