Glowworm Energy7 Series Manuel utilisateur

Operating instruc-

tions

Energy7

Energy712r ‑A (H‑GB)

Energy715r ‑A (H‑GB)

Energy718r ‑A (H‑GB)

Energy725r ‑A (H‑GB)

Energy730r ‑A (H‑GB)

GB, IE

Contents

2Operating instructions Energy70020300880_00

Contents

1 Safety ............................................ 3

1.1 Action-related warnings ................. 3

1.2 Intended use .................................. 3

1.3 General safety information............. 4

2 Notes on the documentation ...... 7

2.1 Observing other applicable

documents ..................................... 7

2.2 Storing documents......................... 7

2.3 Validity of the instructions .............. 7

3 Product description..................... 7

3.1 CE marking .................................... 7

3.2 Benchmark..................................... 7

3.3 Information on the data plate ......... 8

3.4 Design of the product..................... 8

3.5 Overview of the operator control

elements ........................................ 8

3.6 Operating levels............................. 9

4 Operation...................................... 9

4.1 Starting up the product .................. 9

4.2 Basic display................................ 10

4.3 Checking the heating system

pressure....................................... 10

4.4 Filling the heating installation....... 10

4.5 Setting the operating mode.......... 11

4.6 Setting the domestic hot water

temperature ................................. 11

4.7 Setting the heating flow

temperature ................................. 11

4.8 Product settings ........................... 11

4.9 Switching the product to

standby mode .............................. 12

5 Troubleshooting ........................ 12

5.1 Detecting and eliminating

faults ............................................ 12

5.2 Fault codes in the display ............ 12

6 Care and maintenance .............. 12

6.1 Maintenance ................................ 12

6.2 Caring for the product .................. 12

6.3 Checking the condensate

discharge pipe and tundish.......... 12

7 Decommissioning...................... 12

7.1 Temporarily decommissioning

the product................................... 12

7.2 Permanently decommissioning

the product................................... 13

8 Recycling and disposal............. 13

9 Guarantee and customer

service ........................................ 13

9.1 Guarantee.................................... 13

9.2 Customer service......................... 13

Appendix ............................................... 14

A Adjustable values –

overview ..................................... 14

B Troubleshooting ........................ 14

Safety 1

0020300880_00 Energy7Operating instructions 3

1 Safety

1.1 Action-related warnings

Classification of action-re-

lated warnings

The action-related warnings

are classified in accordance

with the severity of the pos-

sible danger using the follow-

ing warning signs and signal

words:

Warning symbols and signal

words

Danger!

Imminent danger to life

or risk of severe personal

injury

Danger!

Risk of death from electric

shock

Warning.

Risk of minor personal

injury

Caution.

Risk of material or envir-

onmental damage

1.2 Intended use

There is a risk of injury or death

to the user or others, or of dam-

age to the product and other

property in the event of im-

proper use or use for which it

is not intended.

The product is intended as a

heat generator for sealed heat-

ing installations and for do-

mestic hot water generation.

Intended use includes the fol-

lowing:

–observance of the operating

instructions included for the

product and any other install-

ation components

–compliance with all inspection

and maintenance conditions

listed in the instructions.

This product can be used by

children aged from 8 years

and above and persons with

reduced physical, sensory or

mental capabilities or lack of

experience and knowledge if

they have been given supervi-

sion or instruction concerning

use of the product in a safe way

and understand the hazards in-

volved. Children must not play

with the product. Cleaning and

user maintenance work must

not be carried out by children

unless they are supervised.

Any other use that is not spe-

cified in these instructions, or

use beyond that specified in this

document, shall be considered

improper use. Any direct com-

mercial or industrial use is also

deemed to be improper.

Caution.

Improper use of any kind is

prohibited.

1 Safety

4Operating instructions Energy70020300880_00

1.3 General safety

information

1.3.1 Installation by skilled

tradesmen only

The installation, inspection,

maintenance and repair of the

product, as well as the gas ratio

settings, must only be carried

out by a competent person.

1.3.2 Danger caused by

improper operation

Improper operation may present

a danger to you and others, and

cause material damage.

▶Carefully read the enclosed

instructions and all other ap-

plicable documents, particu-

larly the "Safety" section and

the warnings.

▶Only carry out the activities

for which instructions are

provided in these operating

instructions.

1.3.3 Risk of death from

escaping gas

What to do if you smell gas in

the building:

▶Avoid rooms that smell of

gas.

▶If possible, open doors and

windows fully and ensure

adequate ventilation.

▶Do not use naked flames (e.g.

lighters, matches).

▶Do not smoke.

▶Do not use any electrical

switches, mains plugs, door-

bells, telephones or other

communication systems in

the building.

▶If it is safe to do so, close the

emergency control valve or

the main isolator.

▶If possible, close the gas

stopcock on the product.

▶Warn other occupants in the

building by yelling or banging

on doors or walls.

▶Leave the building immedi-

ately and ensure that others

do not enter the building.

▶Notify the gas supply

company or the Emer-

gency Service Provider

+44 (0) 800 111999 by tele-

phone once you are outside

of the building.

1.3.4 Risk of death due to

blocked or leaking flue

pipework

What to do if you smell flue gas

in the property:

▶Open all accessible doors

and windows fully to provide

ventilation.

▶Switch off the product.

▶Inform a competent person.

Safety 1

0020300880_00 Energy7Operating instructions 5

1.3.5 Risk of death due to

explosive and flammable

materials

▶Do not use the product in

storage rooms that contain

explosive or flammable sub-

stances (such as petrol, pa-

per or paint).

1.3.6 Risk of death due to lack

of safety devices

A lack of safety devices (e.g.

expansion relief valve, expan-

sion vessel) can lead to poten-

tially fatal scalding and other in-

juries, e.g. due to explosions.

▶Ask a competent person

to explain how the safety

devices work and where they

are located.

1.3.7 Risk of death due to

changes

to the product or the

product environment

▶Never remove, bridge or

block the safety devices.

▶Do not tamper with any of the

safety devices.

▶Do not damage or remove

any tamper-proof seals on

components.

▶Do not make any changes:

–The product itself

–to the gas, supply air, water

and electricity supply lines

–to the entire flue system

–to the entire condensate

discharge system

–to the expansion relief valve

–to the drain pipework

–to constructional condi-

tions that may affect the

operational reliability of the

product

1.3.8 Risk of injury and

material damage due to

maintenance and repairs

carried out incorrectly or

not carried out at all

▶Never attempt to carry out

maintenance work or repairs

on your product yourself.

▶Faults and damage should

be immediately rectified by a

competent person.

▶Adhere to the maintenance

intervals specified.

1.3.9 Risk of

corrosion damage due to

unsuitable combustion

and room air

Sprays, solvents, chlorinated

cleaning agents, paint, adhes-

ives, ammonia compounds,

dust or similar substances may

lead to corrosion on the product

and in the air/flue pipe.

▶Ensure that the combustion

air supply is always free of

fluorine, chlorine, sulphur,

dust, etc.

1 Safety

6Operating instructions Energy70020300880_00

▶Ensure that no chemical sub-

stances are stored at the in-

stallation site.

1.3.10 Cabinet-type casing

Enclosing the product in cab-

inet-type casing requires com-

pliance with the applicable

design instructions.

▶Do not fit the casing on the

product yourself.

▶If you require cabinet-type

casing for the product, consult

an approved heating special-

ist company.

1.3.11 Risk of material damage

caused by frost

▶Ensure that the heating in-

stallation always remains in

operation during freezing con-

ditions and that all rooms are

sufficiently heated.

▶If you cannot ensure the oper-

ation, have a competent per-

son drain the heating installa-

tion.

Notes on the documentation 2

0020300880_00 Energy7Operating instructions 7

2 Notes on the

documentation

2.1 Observing other applicable

documents

▶You must observe all operating instruc-

tions enclosed with the system compon-

ents.

2.2 Storing documents

▶Keep this manual and all other applic-

able documents safe for future use.

2.3 Validity of the instructions

These instructions apply only to:

Product article number

Article

number

Gas Coun-

cil Number

Energy7 12r ‑A

(H‑GB) 0010035904 41-019-58

Energy7 15r ‑A

(H‑GB) 0010035905 41-019-59

Energy7 18r ‑A

(H‑GB) 0010035906 41-019-60

Energy7 25r ‑A

(H‑GB) 0010035907 41-019-61

Energy7 30r ‑A

(H‑GB) 0010035908 41-019-62

3 Product description

3.1 CE marking

The CE marking shows that the products

comply with the basic requirements of the

applicable directives as stated on the de-

claration of conformity.

The declaration of conformity can be

viewed at the manufacturer's site.

3.2 Benchmark

Glow-worm is a licensed member of the

Benchmark Scheme which aims to im-

prove the standards of installation and

commissioning of domestic heating and

hot water systems in the UK and to en-

courage regular servicing to optimise

safety, efficiency and performance.

Benchmark is managed and promoted

by the Heating and Hotwater Industry

Council. For more information visit

www.benchmark.org.uk.

▶Please ensure that the installer has fully

completed the Benchmark Checklist on

the inside back pages of the installation

instructions supplied with the product

and that you have signed it to say that

you have received a full and clear ex-

planation of its operation. The installer

is legally required to complete a com-

missioning checklist as a means of

complying with the appropriate Build-

ing Regulations (England and Wales).

All installations must be notified to Local

Area Building Control either directly or

through a Competent Persons Scheme.

A Building Regulations Compliance Certi-

ficate will then be issued to the customer

who should, on receipt, write the Notifica-

tion Number on the Benchmark Checklist.

This product should be serviced regularly

to optimise its safety, efficiency and per-

formance. The service engineer should

complete the relevant Service Record on

the Benchmark Checklist after each ser-

vice.

The Benchmark Checklist will be required

in the event of any warranty.

3 Product description

8Operating instructions Energy70020300880_00

3.3 Information on the data plate

The data plate is mounted on the under-

side of the product at the factory.

The data plate keeps record of the country

in which the product is to be installed.

Information

on the data

plate

Meaning

Barcode with serial number

Serial number For quality control purposes;

3rd and 4th digits = year of

production

For quality control purposes;

5th and 6th digits = week of

production

For identification purposes;

7th to 16th digits = product

article number

For quality control purposes;

17th to 20th digits = place of

manufacture

Energy7..r Product designation

2H, G20

–2.0 kPa

(20 mbar)

Factory setting for gas type

and gas connection pressure

Cat. Unit category

Condensing

technology

Efficiency class of the boiler

in accordance with EC Dir-

ective 92/42/EEC

Type: Xx3(x) Permissible flue gas connec-

tions

PMS Maximum water pressure in

heating mode

PMW Maximum water pressure in

domestic hot water mode

V / Hz Electrical connection

W Max. electrical power con-

sumption

IP IP rating

Heating mode

Pn Nominal heat output range

in heating mode

Pnc Nominal heat output range

in heating mode (condensing

technology)

Information

on the data

plate

Meaning

P Nominal heat output range

in domestic hot water mode

Qn Nominal heat input range in

heating mode

Qnw Nominal heat input range in

domestic hot water mode

Tmax. Max. flow temperature

NOx NOx class for the product

Code (DSN) Specific product code

Read the instructions.

GC no. Gas council number

3.4 Design of the product

1 Magnetic brief

operating in-

structions with

type designation

and serial num-

ber

2 Control elements

3.5 Overview of the operator

control elements

1 Display

2 button

3 button

4 button

5 Fault clearance

key

Operation 4

0020300880_00 Energy7Operating instructions 9

3.5.1 Description of the display

1 Operating in-

formation

2 Active operating

mode, selecting

and confirming

the operating

mode

3 Additional in-

formation

Symbol Meaning

Burner operating correctly

–Burner on

DHW mode

–Permanently on: Hot wa-

ter activated

–Flashing: Burner on in

draw-off mode

Display flashing:

–Switching on the product

–Fault

Setting confirmed

/Fault in the product

–Appears instead of the

basic display.

OFF –Appears when switching

the product to standby

mode.

3.5.2 Functional description of

buttons

Button Meaning

–Selecting the operating mode

–Confirm the operating mode

–Confirm the set value

–Increase the display contrast

Button Meaning

or –Setting the domestic hot water

temperature

–Setting the heating flow tem-

perature

–Increase or decrease the selec-

ted set value

–Increase the display contrast

–Activate the product: On/off

(standby)

–Reset the product

Adjustable values flash on the display.

You must confirm any change to a value.

Only then is the new setting saved.

If you do not press any buttons for five

seconds, the displays switches back to

the basic display.

If you do not press any buttons for one

minute, the display contrast decreases.

3.6 Operating levels

The product has two operating levels:

The end user level contains information

and setting options that you require as the

end user

The installer level is reserved for the com-

petent person. It is protected by a code.

Only competent persons may change any

settings in the installer level.

Adjustable values –overview (→Page 14)

4 Operation

4.1 Starting up the product

4.1.1 Opening the isolators

1. Ask the competent person who in-

stalled the product to explain to you

where these isolators are located and

how to handle them.

2. Open the gas stopcock fully.

3. Check that the heating installation flow

and return service valves are open, if

such service valves are installed.

4 Operation

10 Operating instructions Energy70020300880_00

4.1.2 Switching on the product

▶Switch on the product via the main

switch installed on-site.

4.2 Basic display

The operating mode is displayed on the

basic display.

You can switch back to the basic display

by:

–Not pressing any button for longer than

5 seconds.

As soon as there is a fault message, the

basic display switches to the fault code.

4.3 Checking the heating system

pressure

1. Once a month, check that the pressure

in the central heating system, which

is displayed on the user interface, is

between 0.05 MPa and 0.27 MPa

(0.5 bar and 2.7 bar).

◁If the filling pressure is correct, no

action needs to be taken.

▽If the filling pressure is too low, add

more water to the heating installa-

tion.

Note

If the heating flow temperature

is shown in the display, press

and hold the and buttons

at the same time for longer than

five seconds, or temporarily

deactivate heating mode in

order to display the pressure.

2. Fill the heating installation. (→Page 10)

4.4 Filling the heating installation

Caution.

Risk of material damage due

to heating water that is ex-

tremely calciferous or corros-

ive or contaminated by chem-

icals.

Unsuitable tap water damages

the seals and diaphragms,

blocks components in the

product and heating installation

through which the water flows

and causes noise.

▶Only fill the heating installa-

tion with suitable heating wa-

ter.

Note

The competent person is respons-

ible for filling the heating installa-

tion the first time, any subsequent

top-ups and the water quality.

The operator alone is respons-

ible for topping up the water in the

heating installation.

1. Open all radiator valves (thermostatic

radiator valves) of the heating installa-

tion.

2. Slowly open the filling cock, as shown

to you by the competent person.

3. Fill with water until the required filling

pressure is reached.

4. Check the filling pressure in the

display.

5. Close the filling cock after filling.

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