enphase Envoy Communications Gateway Manuel utilisateur
Installing the
EnvoyTM Communications Gateway
1Afx the Serial Number Label to the Map
The following diagram of the Envoy and its connections shows the serial number label near the left
mounting bracket. Peel this label from the Envoy and afx it to the installation map.
menu
button
Ethernet cable to
broadband router
AC power cord
Note: You can nd an installation
map at the back of the Enphase
microinverter manual.
ENVOY QUICK INSTALL GUIDE
Read and follow all warnings and instructions in this Guide and in the Envoy Installation and Operation Manual at
http://www.enphase.com. Use this guide as a quick reference during installation and setup of the Envoy.
®
2
3
4
5
Connect Ethernet and Power Cables
• Plug the Ethernet cable into the
Ethernet port on the Envoy.
• Plug the other end of the cable into a
port on the broadband router.
• Plug the Envoy’s AC cord into a
dedicated wall outlet.
Add Power Line Communication
Bridges (optional)
Use power line communication bridges if the
Envoy needs to be located away from the
broadband router. Otherwise, skip this step.
• Plug one of the bridges into the same
AC socket as the broadband router and
attach an Ethernet cable to the bridge.
• Plug the other bridge into an AC socket
near the Envoy and attach the Ethernet
cable to the bridge.
• Reapply power to the Envoy to force it
to refresh its IP address.
Ethernet cable
Do not plug the Envoy into a power strip,
surge protector, or uninterruptable power
supply (UPS). These devices impede
power line communications.
Note: Do not permanently mount the
Envoy until you complete the Com-
munication Check in step 7.
Find a Location for the Envoy
Locate an electrical outlet close to the AC
mains. Place the Envoy so that its AC cord
can reach this outlet.
enter system data
enter the Envoy
serial number
AC mains
Envoy
AC power
cord
broadband
router
Envoy
Envoy
Power line
communication
bridges
broadband
router
Warning: Do not remove power from
the Envoy if the LCD displays:
“Upgrading. . . Do Not Unplug.”
Register the Envoy
Register the Envoy at the Enlighten website:
https://enlighten.enphaseenergy.com.
Envoy Communications Gateway Quick Install Guide
8Congure the Envoy
a. Access the Envoy Interface
• Open the Internet browser application on
a computer that is connected to the same
local network as the Envoy.
• In the browser address window, enter the IP
address displayed in the LCD screen of the
Envoy.
• Click on Inventory and verify that all installed
microinverters are detected.
• Click Administration to access the Adminis-
tration menu. Login credentials are:
Username: admin
Password: admin
b. Set the Grid Prole
• From the Administration menu, select
Device Grid Conguration. The Grid
Conguration screen appears.
• Select a Country regulatory specication.
• Select a Grid prole.
• Click Apply Grid Prole. The Apply Prole
screen appears.
This screen shows the Grid Prole Status for
each microinverter. Initially the status for each
unit is shown as un-set, soon followed by a
status of propagating. After approximately
20 minutes, the status is set. At this point the
microinverters begin exporting power.
7
6
menu
button
Select the Language
During start up, the Envoy LCD panel will
scroll through the available language
settings. When you see the setting you
prefer, press the Menu button and
hold for two seconds.
The choices are: English,
Français, Deutsch, and
Italiano.
Envoy
The microinverters will not export power
until the Envoy is installed and detects all
of the microinverters at the site. The grid
prole must also be congured and
propagated to the microinverters.
Check the Envoy’s Progress
a. Check the Internet Connection
• Look for the + Web indication. If it does not
appear within 15 minutes after connecting to
the broadband router, see Troubleshooting a
on back.
b. Check the Device Count
An automatic device scan will detect the
microinverters.
• Check that the Envoy LCD shows a complete
device count after about 30 minutes. If it does
not, see Troubleshooting band con
back.
192.168.2.140 +Web
2407W 783kWh 25
c. Check the Power Line Communications
• Check the number of bars shown on
the Envoy LCD (Level/Devices screen).
If fewer than three bars are shown, see
Troubleshooting don back.
[]
Level:
Devices: 25
d. Stop the Scan When All Devices are Detected
Once all devices have been detected, disable this
Envoy’s device scan to keep it from interfering with
any nearby Enphase systems.
• Press and hold the Envoy menu button (on the
right side of the Envoy).
• Release the menu button when the LCD dis-
plays Disable Device Scan.
View System Performance in Enlighten
If you have not done so already, log in to
Enlighten to view site data.
9
Refer to the Enphase microinverter
installation and operation manual for
information on microinverter installation
and commissioning.
10
Build the Virtual Array in Enlighten
• Log in to Enlighten.
• Use Array Builder to create the virtual array
using the installation map as your reference.
• To see the array builder demo, go to
http://enphase.com/support/videos.
Troubleshooting
Internet Connection Issue
If, after 15 minutes, you see -Web instead of +Web,
make sure that the broadband router is operational.
Check that other devices at the site can access the
Internet.
If the broadband router is operational, press and
hold the Envoy menu button and release it when the
LCD window displays Get New IP Address. Wait
for 15 minutes.
If this fails, unplug the Envoy, wait for 20 seconds,
and plug it back in. Wait 15 minutes for connection.
Device Detection Slow
If, after 30 minutes (longer for large installations), the
count of devices shown is fewer than the number
of microinverters installed, or if the number of bars
is between zero and two, relocate the Envoy to the
power outlet closest to the AC mains.
Device Detection Stalled
If the number of bars is three or more, but the Envoy
has not detected all of the installed microinverters
within 60 minutes (longer for large installations),
contact Enphase Customer Support.
Power Line Communication Level is Low
If the number of bars is fewer than two, relocate the
Envoy to the AC outlet closest to the AC mains. (You
may also need to use power line communication
bridges if the AC mains is remote from the router).
a
b
c
d
© 2012 Enphase Energy Inc. All rights reserved.
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