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MANUFACTURING RESET
Pressing and holding in the Left and Right Speed buttons while switching the Skyport HS ON (approximately
2 seconds) will reset the Skyport HS to manufacture settings. All user settings, except the display contrast, will
be reset.
FIRMWARE UPDATE
To update the Firmware of the Transmitter Plus HS, the Elinchrom Transmitter HS Updater is required.
Available from the Elinchrom website.
TROUBLESHOOTING
Pressing and holding in the Left and Right Speed buttons while switching the Skyport HS ON (approximately
2 seconds) will reset the Skyport HS to manufacture settings. All user settings, except the display contrast, will
be reset.
HAVING THIS PROBLEM? PLEASE CHECK THE FOLLOWING POINTS:
THE UNIT IS NOT SWITCHING ON • Check battery polarity and replace both
discharged batteries.
FLASH UNIT CANNOT BE TRIGGERED WHEN
THE MODE “ALL” IS SELECTED
• Transmitter and receiver must have the same
frequency channel settings.
• ELSP MODE: transmitter and receiver must
have the same synchronisation mode settings:
normal or speed sync mode.
• Check that the EL-Skyport receiver in all EL-
units with built-in receivers, is switched on.
• Check that the transmitter version corresponds
to your Canon or Nikon camera.
SOME UNITS ARE NOT TRIGGERING WHEN
THE GROUP MODE IS SELECTED
• Check the group settings of the EL- flash unit.
• Reduce the distance to any unresponsive unit.
• Transmitter and receiver must have the same
synchronisation mode settings: normal or speed
sync mode, and frequency channel settings.
THE TEST BUTTON WORKS, BUT THE CAMERA
WILL NOT TRIGGER FLASH UNITS
• Check the hotshoe fitting.
• Check the camera settings (turn hotshoe
communication on).
• Check that the transmitter version corresponds
to your Canon or Nikon camera.
• Check the list of compatible cameras.
SOME INFORMATION IS NOT DISPLAYED
ABOUT DIGITAL RX, RANGER RX OR STYLE
RX UNITS
• Units equipped with a plug-in Transceiver RX
are limited in remote features. These units
can however be triggered and controlled (but
with no visual feedback) by the EL-Skyport
Transmitter Plus HS.
LIMITED DISTANCE RANGE: • Reposition the units.
• Increase the distance from walls and ceilings.
• ELSP Mode: In speed sync mode the distance
range is reduced by approximately 50 %,
switch back to normal sync mode.
• Outdoors, the distance range could be reduced
due to humidity, interference, obstacles etc.
INTERFERENCE WITH OTHER 2.4 GHZ
NETWORKS, UNRELIABLE TRIGGERING:
• Try another frequency channel for both
transmitter and the receiver of the EL-unit.
• Reduce the distance between the flash unit and
transmitter.
HS MODE; SYNC UP TO 1/8000S: • Elinchrom Action (previously A) heads are not
optimised for the HS mode. To benefit from
better performance please use flash units with
Pro flashtubes (Standard or S previously) or
ideally use with dedicated HS heads.
• ODS fine tuning helps to optimise HS
performance.
• If there is visible banding please reduce the
shutter speed on your camera, or set ODS and
adjust to minimise or avoid banding.
• HS functionality only works with Canon or Nikon
cameras and the appropriate transmitter.
SCANNING EL-UNITS:
NO EL-UNIT FOUND, OR SOME UNITS ARE
MISSING.
• Switch on all enabled EL-units, than switch on
the EL-Skyport Transmitter Plus HS on or go to
setup and rescan.
• Frequency, group and ELSP mode settings
must match with the transmitter.
• Ensure that all EL-Skyport Transmitter Plus
HS enabled units are operating on the latest
firmware.
