EcLine EC-VP-1100 Manuel utilisateur

User Manual

EC-VP-1100

All-in-one Touch POS Terminal

EC-VP-1100 User Manual – V1 - 1 -

CHAPTER

OVERVIEW

1. INFORMATION .................................................................................................... 3

2. ELECTROMAGNETIC COMPATIBILITY STATEMENT.................................................. 4

3. SPECIFICATION .................................................................................................. 5-6

4. INSTALLATION GUIDE ........................................................................................... 7

4.1 Appearance ............................................................................................................................... 7

4.2 Power Button............................................................................................................................. 7

4.3 Rear Panel I/O Connectors ........................................................................................................ 8

5. GETTING START .................................................................................................... 9

5.1 Unpacking.................................................................................................................................. 9

5.2 Remove the Rear Cover............................................................................................................. 9

5.3 Install the Optional Parts......................................................................................................... 10

5.3.1 Install the MSR................................................................................................................................ 10

5.3.2 Install the Customer Display. .......................................................................................................... 10

5.3.3 Install the Second Display............................................................................................................... 11

5.3.4 Connect the Cash Drawer............................................................................................................... 11

6. INSTALLATION THE DRIVERS AND SOFTWARE .................................................12-14

6.1. Install the Touch Screen Driver.......................................................................................... 12-14

7. IDENTIFY THE PROBLEM ......................................................................................15

7.1 Use the Following Procedure to Troubleshoot Problems ....................................................... 15

7.2 Electricity Failure ..................................................................................................................... 15

7.3 Touch Screen Doesn’t Function............................................................................................... 15

7.4 Power Failure........................................................................................................................... 15

7.5 Network / LAN Failure ............................................................................................................. 15

7.6 MSR Failure.............................................................................................................................. 15

7.7 USB Failure .............................................................................................................................. 15

7.8 Cash Drawer Doesn’t Function................................................................................................ 16

7.9 Re-Boot Continuously.............................................................................................................. 16

7.10 Printer Doesn’t Work............................................................................................................. 16

EC-VP-1100 User Manual – V1 - 2 -

8. REPLACE FIELD REPLACEABLE UNITS (FRUS).........................................................17

8.1 Safety and Precautions............................................................................................................ 17

8.2 Before You Begin ..................................................................................................................... 17

8.3 Replace Parts ........................................................................................................................... 17

8.3.1 Rear Cover ...................................................................................................................................... 18

8.3.2 MSR ................................................................................................................................................ 18

8.3.3 Customer Display............................................................................................................................ 18

8.3.4 SATA Interface................................................................................................................................. 18

8.3.5 Mainboard ...................................................................................................................................... 19

8.3.6 Memory Card.................................................................................................................................. 19

8.3.7 LCD Panel........................................................................................................................................ 19

9. MAINBOARD ..................................................................................................20-21

EC-VP-1100 User Manual – V1 - 3 -

Overview

Thank you for purchasing the EC-VP-1100 all in one touch POS terminal. We are committed to use up-to-date

technology and provide better after-sales service continuously. Please take time to read this user manual

before system installation.

Note: Information in this user manual may change without prior notice

1. Safety Information

Make sure the power voltage are correct and the ground connection of the power outlet is working properly

before plug in the electricity.

During lightning storm, unplug the network cable, power cable and any other connections.

Turn off power before connect any devices (except USB devices) to the terminal.

Do not attempt to open the chassis. There is a possibility of electric shock. For service, contact the

authorized service provider.

Do not spill liquid on the terminal or place any objects into the ventilation holes. It may cause short-circuit

for the internal components and cause a fire or electric shock.

After the computer is stored below temperature of 10 degree, put the machine at room temperature (10 –

35 degree) in the original packing for not less than two hours to resume to room temperature before

operation. This is to avoid condensation that might bring electrical damage.

Keep the terminal clean, dry, away from dust, moisture and direct sunlight.

Do not use harsh chemicals or strong cleaning solvents to clean the LCD or touch panel. Use a soft terry

cloth with mild cleaning liquid.

Do not share the same power outlet with high power electrical appliances, keep distance from high level

magnetic interference.

Do not use sharp pointed objects to operate, it will cause damage to the screen.

When the following occurs:

Water go in the POS terminal;

Physical damage accidentally;

Burning smell from the terminal; disconnect the power supply immediately, unplug the power cord and

contact a qualified service technician.

EC-VP-1100 User Manual – V1 - 4 -

2. Electromagnetic Compatibility Statement

FCC NOTICE

This device complies with Part 15 of FCC Rules. Operations are subject to the following two conditions: (1) this

device may not cause harmful interference, and (2) this device must accept any interference received, including

interference that may cause undesired operation.

EUROPEAN COMMINITY (CE) MARK FOR CONFORMITY

This product is in conformity with the protection requirements of EU Council Directive 89/336/EEC on the

approximation of the laws of the Member States relating to electromagnetic compatibility. Logic Controls cannot

accept responsibility for any failure to satisfy the protection requirement resulting from non-recommended

modification of the product. This product has been tested and found to comply with the limits for Class A

Information Technology Equipment according to CISPR 22/European Standard EN 55022. The limits for Class

A equipment were derived for commercials and industrial environments to provide reasonable protection against

interference with licensed communication equipment.

EC-VP-1100 User Manual – V1 - 5 -

3. Specification

EC-VP1100

MAIN UNIT

Processor

Intel® Bay Trail-D J1900 up to 2.42Ghz

Memory

DDRIII 4 GB(up to 8GB)

Storage

64GBSSD

Optional 128GBSSD

LAN

10/100/1000 Mbps Gigabit Ethernet

I/O interface

3 X RS-232

1 X RJ11 (DK Port)

1 X RJ45 Gigabit LAN

1 X Customer Display (Reserved)

1 X USB 3.0

3 X USB 2.0;

1 X MSR (Reserved)

1 X TOUCH (Reserved)

1 X 12V DC Input

1 X 12V DC Out

VGA Signal

LVDS

Operation System

Windows 7, POSReady 7,

Windows 8.1, Windows Embedded 8.1 industry,

Windows 10

LCD Panel

Viewing Area

15 Inches

Resolution

1024 X 768

Active Display Area (mm)

304.1(W) X 228.1(H)

Display Color

16,777,216 Colors

Response Time

10ms

Contrast Ratio

600:1

Viewing Angle (Up/ Down/ Left/

Right)

80°/80°/70°/70°

Touch Panel

Taiwan Capacitive Touch

Luminance

350 cd/m

Power

Input

Universal AC 100-240V

Output

DC+12V

Environment1

Management

VESA DPMS

Consumption

35MAX

EC-VP-1100 User Manual – V1 - 6 -

Storage Temperature

-20℃- 60℃

Operating Temperature

0℃ - 40℃

Operating Humidity

10% - 85%

Mechanical

Rotation

180°Vertical

Mounting

VESA Compliant (100mm X 100mm)

Optional Glass

Strengthen Glass (For Non-Touch Version)

Dimension

350W×211D X 344H (mm)

Weight

NW: 4.5KG

GW: 6.5KG

Optional

Peripherals

3 Tracks Magnetic Reader

Support

1-line VFD

Nil

2-line VFD

Support

10 inch Monitor (with/ without

touch)

Support

12 inch Monitor (with/ without

touch)

Support

15 inch Monitor (with/ without

touch)

Support

EC-VP-1100 User Manual – V1 - 7 -

4. Installation Guide

4.1 Appearance

4.2 Power Button

EC-VP-1100 User Manual – V1 - 8 -

4.3 Rear Panel I/O Connectors

At the rear panel of the EC-VP-1100 is a row of external I/O device connectors. Detail as below:

RJ11 - RJ11 interface (DK port) for connection of cash drawer

VGA - VGA signal output for connection of external VGA monitor

COM2 & 3 - For connection of serial devices

USB2.0 - Connection to USB 2.0devices (compatible with USB 1.1 devices)

USB3.0 - Connection to USB 3.0devices (compatible with USB 2.0 devices)

LAN - RJ-45 Ethernet connection to Giga-bit LAN

12V DC IN - Connection to 12V DC Power Supply

12V DC OUT - Connection to the second display

Power

Output

VGA

COM1

USB*2

LAN

RJ11

COM2

COM3

Power

Input

EC-VP-1100 User Manual – V1 - 9 -

5. Getting Start:

This chapter describe preparation before use the EC-VP-1100. The following topics are described.

5.1 Unpacking

Below are the items should include in the carton box:

EC-VP-1100 X 1

Power Supply X 1

Power cord X 1

Quick Installation Guide X 1

Warranty sheet X 1

Drivers CD X 1

If any of the above item is missing, please contact you dealer.

After unpacking the carton, connect the power cord and Ethernet extension cable properly to the system.

Cables should pass through the punch hole to the rear bottom of the stand.

Optional Parts

1. MSR

2. Customer Display

3. Second Display with stand

4. Screws

5.2 Remove the Rear Cover

Steps to remove the rear cover

1. Remove all screws (including the hard disk cover)

2. Remove the cover

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