Dojo P2PE Manuel utilisateur
Dojo P2PE
Instruction
Manual
1.P2PE Solution Information and Solution Provider Contact Details
1.1 P2PE Solution Information
Solution name:
Dojo
Solution reference number per PCI SSC website:
2020-01311.001
1.2 Solution Provider Contact Information
Company name:
Paymentsense Limited
Company address:
The Brunel Building, 2 Canalside Walk, London, W2 1DG
Company URL:
www.dojo.tech
Contact name:
Customer Support
Contact phone number:
0800 044 3550
Contact e-mail address:
P2PE and PCI DSS
Merchants using this P2PE solution may be required to validate PCI DSS compliance and should be aware of their
applicable PCI DSS requirements. Merchants should contact their acquirer or payment brands to determine their PCI
DSS validation requirements.
2. Confirm Devices were not tampered with and confirm the identity of any third-party personnel
2.1 Instructions for ensuring POI devices originate from trusted sites/locations only.
Dojo devices will only be sent from the following addresses:
●The Brunel Building, 2 Canal Side Walk, London, W2 1DG
●Prolog Fulfilment, Sherwood Park, Annesley, Nottinghamshire, NG15 0DJ
If you receive a device that has arrived from a location not listed above, please let us know right away and don’t use the
device until Dojo has given written permission.
2.2 Instructions for confirming POI device and packaging were not tampered with, and for establishing secure,
confirmed communications with the solution provider.
D-0016-P-1.0. Dojo is a trading name of Paymentsense Limited. Copyright ©2020 Paymentsense Limited. All rights reserved. Paymentsense Limited is authorised and regulated by the
Financial Conduct Authority (FCA FRN 738728) and under the Electronic Money Regulations 2011 (FCA FRN 900925) for the issuing of electronic money and provision of payment
services.Our company number is 06730690 and our registered office address is The Brunel Building, 2 Canalside Walk, London W2 1DG.
Dojo Go
Once you receive your Dojo Go, you should check it looks as expected and doesn’t show any signs of tampering:
Check that the foil seal hasn’t been removed and is still intact:
D-0016-P-1.0. Dojo is a trading name of Paymentsense Limited. Copyright ©2020 Paymentsense Limited. All rights reserved. Paymentsense Limited is authorised and regulated by the
Financial Conduct Authority (FCA FRN 738728) and under the Electronic Money Regulations 2011 (FCA FRN 900925) for the issuing of electronic money and provision of payment
services.Our company number is 06730690 and our registered office address is The Brunel Building, 2 Canalside Walk, London W2 1DG.
Check that the serial number printed on the box matches that on the device:
D-0016-P-1.0. Dojo is a trading name of Paymentsense Limited. Copyright ©2020 Paymentsense Limited. All rights reserved. Paymentsense Limited is authorised and regulated by the
Financial Conduct Authority (FCA FRN 738728) and under the Electronic Money Regulations 2011 (FCA FRN 900925) for the issuing of electronic money and provision of payment
services.Our company number is 06730690 and our registered office address is The Brunel Building, 2 Canalside Walk, London W2 1DG.
Dojo One
Once you receive your Dojo One, you should check it looks as expected and doesn’t show any signs of tampering:
Check that the foil seal hasn’t been removed and is still intact:
D-0016-P-1.0. Dojo is a trading name of Paymentsense Limited. Copyright ©2020 Paymentsense Limited. All rights reserved. Paymentsense Limited is authorised and regulated by the
Financial Conduct Authority (FCA FRN 738728) and under the Electronic Money Regulations 2011 (FCA FRN 900925) for the issuing of electronic money and provision of payment
services.Our company number is 06730690 and our registered office address is The Brunel Building, 2 Canalside Walk, London W2 1DG.
Check that the serial number printed on the box matches that on the device:
You can find a detailed list of your devices (make, model) and serial numbers in your Dojo account. Make sure these details are
correct and let us know if you spot a mistake.
Physically secure POI devices in your possession, including devices:
●Awaiting deployment
●Undergoing repair or otherwise not in use
●Waiting transport between sites/locations
D-0016-P-1.0. Dojo is a trading name of Paymentsense Limited. Copyright ©2020 Paymentsense Limited. All rights reserved. Paymentsense Limited is authorised and regulated by the
Financial Conduct Authority (FCA FRN 738728) and under the Electronic Money Regulations 2011 (FCA FRN 900925) for the issuing of electronic money and provision of payment
services.Our company number is 06730690 and our registered office address is The Brunel Building, 2 Canalside Walk, London W2 1DG.
2.3 Instructions to confirm the business need for, and identities of, any third-party personnel claiming to be support
or repair personnel, prior to granting those personnel access to POI devices.
Dojo will let you know in advance if a member of our team will be visiting your business to carry out any repairs to the
device. We’ll confirm the date and expected time of the visit, as well as the name of the engineer.
You should check their details and get in touch with our support team if there are any problems.
3. Approved POI Devices, Applications/Software, and the Merchant Inventory
3.1 POI Device Details
The following list details the PCI-approved POI devices for use in this P2PE solution.
All POI device information can be verified by visiting:
https://www.pcisecuritystandards.org/approved_companies_providers/approved_pin_transaction_security.php
See also Section 9.2, “Instructions for how to confirm hardware, firmware, and application versions on POI devices.”
PCI PTS approval #:
POI device
vendor:
POI device model
name and number:
Hardware version #(s):
Firmware version #(s):
4-30301
PAX
Technology
Inc.
PAX A80
A80-xxx-Rx5-0xxx (with
CTLS)
A80-xxx-0x5-0xxxx
(without CTLS)
A80-xxx-Rx5-1xxx (with
CTLS)
A80-xxx-0x5-1xxx
(without CTLS)
25.00.xxxx, 25.01.xxxx,
25.02.xxxx
4-40183
PAX
Technology
Inc.
PAX A920
A920-xxx-xx4-0xxx
24.00.xxx
D-0016-P-1.0. Dojo is a trading name of Paymentsense Limited. Copyright ©2020 Paymentsense Limited. All rights reserved. Paymentsense Limited is authorised and regulated by the
Financial Conduct Authority (FCA FRN 738728) and under the Electronic Money Regulations 2011 (FCA FRN 900925) for the issuing of electronic money and provision of payment
services.Our company number is 06730690 and our registered office address is The Brunel Building, 2 Canalside Walk, London W2 1DG.
3.2 POI Software/Application Details
Below are the details of the software/applications (both P2PE applications and P2PE non-payment software) featured
on POI devices using P2PE.
All applications with access to clear-text account data must be reviewed according to Domain 2 and are included in the
P2PE solution listing. These applications may also be optionally included in the PCI P2PE list of Validated P2PE
Applications list at vendor or solution provider discretion.
Application
Vendor, Name,
and Version #
POI Device
Vendor
POI Device
Model Name(s)
and Number:
POI Device
Hardware &
Firmware Version #
Is Application
PCI Listed?
(Y/N)
Does Application Have
Access to Clear-text
Account Data (Y/N)
Name:
BroadPOS
P2PE
Version:
v1.00.xx
Ref:
2018-00841.00
1
PAX
Technology
Inc.
PAX A80
Hardware:
A80-xxx-Rx5-0xxx
(with CTLS)
A80-xxx-0x5-0xxxx
(without CTLS)
A80-xxx-Rx5-1xxx
(with CTLS)
A80-xxx-0x5-1xxx
(without CTLS)
Firmware:
25.00.xxxx,
25.01.xxxx,
25.02.xxxx
Y
Y
PAX A920
Hardware:
A920-xxx-xx4-0xxx
Firmware:
24.00.xxx
Y
Y
PLEASE NOTE: You must use only PCI-approved P2PE devices to process transactions. If you process any
transactions using devices that are not P2PE validated you will no longer be considered PCI compliant.
D-0016-P-1.0. Dojo is a trading name of Paymentsense Limited. Copyright ©2020 Paymentsense Limited. All rights reserved. Paymentsense Limited is authorised and regulated by the
Financial Conduct Authority (FCA FRN 738728) and under the Electronic Money Regulations 2011 (FCA FRN 900925) for the issuing of electronic money and provision of payment
services.Our company number is 06730690 and our registered office address is The Brunel Building, 2 Canalside Walk, London W2 1DG.
3.3 POI Inventory & Monitoring
▪All POI devices must be documented via inventory control and monitoring procedures, including device status
(deployed, awaiting deployment, undergoing repair or otherwise not in use, or in transit).
▪This inventory must be performed annually, at a minimum.
▪Any variances in inventory, including missing or substituted POI devices, must be reported to us via the contact
information in Section 1.2 above.
▪Sample inventory table below is for illustrative purposes only. The actual inventory should be captured and maintained
by the merchant in an external document.
You can access information about all of your devices, including the make, model, location, serial number and status in
your account or the Dojo app.
You should regularly check this information and let us know immediately if it needs updating or where you’ve made a
change (for example, if you’ve moved a device from one location to another). You’re responsible for making sure this is
maintained and updated.
You should keep a log to confirm the date of each check for your own records. If you wish to, you can maintain a
comprehensive inventory log like the example provided below.
Sample Inventory Table
Device Vendor
Device Model
Name(s) and Number
Device
Location
Device
Status
Serial Number or
Other Unique Identifier
Date of Inventory
D-0016-P-1.0. Dojo is a trading name of Paymentsense Limited. Copyright ©2020 Paymentsense Limited. All rights reserved. Paymentsense Limited is authorised and regulated by the
Financial Conduct Authority (FCA FRN 738728) and under the Electronic Money Regulations 2011 (FCA FRN 900925) for the issuing of electronic money and provision of payment
services.Our company number is 06730690 and our registered office address is The Brunel Building, 2 Canalside Walk, London W2 1DG.
4.POI Device Installation Instructions
Do not connect non-approved cardholder data capture devices.
The P2PE solution is approved to include specific PCI-approved POI devices. Only these devices denoted above in Table 3.1
are allowed for cardholder data capture.
If a merchant’s PCI-approved POI device is connected to a data capture mechanism that is not PCI approved, (for
example, if a PCI-approved SCR was connected to a keypad that was not PCI-approved):
▪The use of such mechanisms to collect PCI payment-card data could mean that more PCI DSS requirements
are now applicable for the merchant.
Do not change or attempt to change device configurations or settings.
Changing device configurations or settings may invalidate the PCI-approved P2PE solution in its entirety. Examples
include, but are not limited to:
▪Enabling any device interfaces or data-capture mechanisms that were disabled on the P2PE solution POI device.
▪Altering security configurations or authentication controls on the POI device.
▪Physically opening the POI device.
▪Attempting to install unauthorized applications onto the POI device.
4.1 Installation and connection instructions
All of the Dojo devices listed within table 3.1 are P2PE enabled. To activate the P2PE encryption key you’ll need to
complete the device set up.
Once you’ve received the device, you’ll need to follow the steps below:
1. Check the device for any tampering
2. Switch it on
3. Connect the device to the internet (either through Wi-Fi, Ethernet or using mobile data from a SIM card). The
screens on the device will guide you through this
4. Continue to follow the setup guide on the device, entering your activation code when requested (this will have been
emailed to you).
Once setup is complete control of the device is yours. It’s your responsibility to protect and maintain the device in line with
this document and the Data Security Policy.
If there are any issues during the setup process please let us know.
Note: Only PCI-approved POI devices listed in the PIM are allowed for use in the P2PE solution for account data capture.
D-0016-P-1.0. Dojo is a trading name of Paymentsense Limited. Copyright ©2020 Paymentsense Limited. All rights reserved. Paymentsense Limited is authorised and regulated by the
Financial Conduct Authority (FCA FRN 738728) and under the Electronic Money Regulations 2011 (FCA FRN 900925) for the issuing of electronic money and provision of payment
services.Our company number is 06730690 and our registered office address is The Brunel Building, 2 Canalside Walk, London W2 1DG.
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