Dell DR4000 Restore Manager Manuel de service

Dell DR4000 System

Administrator Guide

book.book Page 1 Thursday, April 5, 2012 9:46 AM

Notes, Cautions, and Warnings

NOTE: A NOTE indicates important information that helps you make better use of

your computer.

CAUTION: A CAUTION indicates potential damage to hardware or loss of data

and tells you how to avoid the problem.

WARNING: A WARNING indicates a potential for property damage, personal

injury, or death.

____________________

Information in this publication is subject to change without notice.

Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc.

is strictly forbidden.

Trademarks used in this text: Dell™, the DELL logo, Dell Precision™, OptiPlex™, Latitude™,

PowerEdge™, PowerVault™, PowerConnect™, OpenManage™, EqualLogic™, KACE™,

FlexAddress™ and Vostro™ are trademarks of Dell Inc. Intel

, Pentium

, Xeon

, Core™ and

Celeron

are registered trademarks of Intel Corporation in the U.S. and other countries. AMD

is a

registered trademark and AMD Opteron™, AMD Phenom™, and AMD Sempron™ are trademarks

of Advanced Micro Devices, Inc. Microsoft

, Windows

, Windows Server

, MS-DOS

and

Windows Vista

are either trademarks or registered trademarks of Microsoft Corporation in the United

States and/or other countries. Red Hat Enterprise Linux

and Enterprise Linux

are registered

trademarks of Red Hat, Inc. in the United States and/or other countries. Novell

is a registered

trademark and SUSE ™ is a trademark of Novell Inc. in the United States and other countries. Oracle

is a registered trademark of Oracle Corporation and/or its affiliates. Citrix

, Xen

, XenServer

, and

XenMotion

are either registered trademarks or trademarks of Citrix Systems, Inc. in the United States

and/or other countries. VMware

, Virtual SMP

, vMotion

, vCenter

, and vSphere

are registered

trademarks or trademarks of VMWare, Inc. in the United States or other countries.

Other trademarks and trade names may be used in this publication to refer to either the entities claiming

the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and

trade names other than its own.

2012 - 03 Rev. A01

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Contents iii

Contents

1 Introduction to the Administrator Guide . . 1

About this Guide . . . . . . . . . . . . . . . . . . . . . . 1

Other Information You May Need . . . . . . . . . . . . . 1

Source Code Availability . . . . . . . . . . . . . . . . . 2

2 Understanding the DR4000 System . . . . . . 3

About the DR4000 System . . . . . . . . . . . . . . . . . 4

Data Storage Terminology and Concepts . . . . . . . . . 4

Data Deduplication and Compression . . . . . . . . 4

Replication . . . . . . . . . . . . . . . . . . . . . . 6

Supported File System Protocols . . . . . . . . . . . 8

Supported Software and Hardware . . . . . . . . . . . . 9

DR4000 System and Data Operations . . . . . . . . . . 10

3 Setting Up the DR4000 System . . . . . . . . 11

Interacting with the DR4000 System. . . . . . . . . . . 11

Networking Preparations for the DR4000 System . 11

Connections for a DR4000 System . . . . . . . . . . . . 13

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iv Contents

Initializing the DR4000 System . . . . . . . . . . . . . . 13

Default IP Address and Subnet Mask Address. . . 14

Local Console Connection . . . . . . . . . . . . . 14

iDRAC Connection . . . . . . . . . . . . . . . . . 15

Logging in and Initializing the DR4000 . . . . . . . 16

Logging on Using a Web Interface. . . . . . . . . . . . 18

About the Dashboard Page and Options. . . . . . . . . 20

Understanding the Dashboard Options. . . . . . . 21

Alerts . . . . . . . . . . . . . . . . . . . . . . . . 21

Events . . . . . . . . . . . . . . . . . . . . . . . . 21

Health . . . . . . . . . . . . . . . . . . . . . . . . 22

Usage . . . . . . . . . . . . . . . . . . . . . . . . 23

Statistics: Container . . . . . . . . . . . . . . . . 24

Statistics: Replication. . . . . . . . . . . . . . . . 24

About the Storage Page and Options . . . . . . . . . . 25

Understanding the Storage Options . . . . . . . . 25

Containers. . . . . . . . . . . . . . . . . . . . . . 26

Replication . . . . . . . . . . . . . . . . . . . . . 26

Compression . . . . . . . . . . . . . . . . . . . . 27

About the Schedule Page and Options . . . . . . . . . 27

Understanding the Schedule Options . . . . . . . 27

About the System Configuration Page and Options . . . 28

Understanding the System Configuration Options . 28

System Configuration Page Options Bar . . . . . . 28

About the Support Page and Options . . . . . . . . . . 29

Understanding the Support Page Options . . . . . 29

Diagnostics . . . . . . . . . . . . . . . . . . . . . 30

Software Upgrade . . . . . . . . . . . . . . . . . 30

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Contents v

4 Configuring the DR4000 System Settings 31

Configuring Networking Settings . . . . . . . . . . . . 31

Networking Page: Ethernet Port Values . . . . . . 35

Managing the DR4000 System Password . . . . . . . . 36

Modifying the System Password . . . . . . . . . . 36

Resetting the Default System Password . . . . . . 37

Shutting Down the DR4000 System . . . . . . . . . . . 37

Rebooting the DR4000 System . . . . . . . . . . . . . . 38

Configuring Compression Level Settings . . . . . . . . 38

Configuring Active Directory Settings . . . . . . . . . 39

Configuring Email Alert Settings . . . . . . . . . . . . 40

Adding a Recipient Email Address . . . . . . . . . 40

Editing or Deleting a Recipient Email Address . . . 40

Sending a Test Message . . . . . . . . . . . . . . 41

Configuring Administrator Contact Information. . . . . 42

Adding Administrator Contact Information. . . . . 42

Editing Administrator Contact Information . . . . . 43

Configuring Relay Hosts . . . . . . . . . . . . . . . . . 43

Adding a Relay Host . . . . . . . . . . . . . . . . 43

Editing a Relay Host . . . . . . . . . . . . . . . . 44

Managing System Date and Time Settings . . . . . . . 44

Editing System Date and Time Settings. . . . . . . 45

Creating Containers . . . . . . . . . . . . . . . . . . . 46

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vi Contents

5 Managing DR4000 Storage Operations . 47

Managing Container Operations. . . . . . . . . . . . . 47

Creating Containers. . . . . . . . . . . . . . . . . 47

Editing Containers. . . . . . . . . . . . . . . . . . 49

Deleting Containers . . . . . . . . . . . . . . . . . 52

Moving Data into a Container. . . . . . . . . . . . 52

Displaying Container Statistics . . . . . . . . . . . 53

Managing Replication Operations. . . . . . . . . . . . 54

Creating Replication Relationships . . . . . . . . . 55

Editing Replication Relationships . . . . . . . . . . 56

Deleting Replication Relationships . . . . . . . . . 56

Starting and Stopping Replication . . . . . . . . . 57

Setting the Replication Bandwidth . . . . . . . . . 57

Displaying Statistics . . . . . . . . . . . . . . . . 58

Creating a Replication Schedule . . . . . . . . . . 59

6 Monitoring the DR4000 System . . . . . . . 61

Monitoring Operations using the Dashboard Page . . . 61

System Status Bar . . . . . . . . . . . . . . . . . 61

DR4000 Capacity-Storage Savings-Throughput . . 62

System Information Pane . . . . . . . . . . . . . . 62

Monitoring System Alerts . . . . . . . . . . . . . . . . 63

Using the Dashboard Page . . . . . . . . . . . . . 63

Using the Dashboard Alerts Option. . . . . . . . . 64

Monitoring System Events . . . . . . . . . . . . . . . . 64

Using the Dashboard Page . . . . . . . . . . . . . 64

Using the Dashboard Events Option . . . . . . . . 64

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Contents vii

Monitoring System Health . . . . . . . . . . . . . . . . 65

Using the Dashboard Page . . . . . . . . . . . . . 65

Using the Dashboard Health Option . . . . . . . . 65

Monitoring System Usage . . . . . . . . . . . . . . . . 67

Monitoring System Usage . . . . . . . . . . . . . 68

Setting a Latest Range Value. . . . . . . . . . . . 68

Setting a Time Range Value . . . . . . . . . . . . 69

Monitoring Container Statistics . . . . . . . . . . . . . 70

Displaying the Statistics: Container Page . . . . . 70

Monitoring Replication Statistics . . . . . . . . . . . . 71

Displaying the Statistics: Replication Page . . . . 71

Displaying Replication Statistics . . . . . . . . . . 72

7 Using the DR4000 System Support Options 73

About the Support Information . . . . . . . . . . . . . 73

About the Diagnostics Page and Options . . . . . . . . 74

Downloading Diagnostics Log Files . . . . . . . . 74

Generating a Diagnostics Log File . . . . . . . . . 75

Deleting a Diagnostics Log File. . . . . . . . . . . 76

About the Software Upgrade Page and Options . . . . 76

Verifying the Current Software Version . . . . . . 77

Upgrading the DR4000 System Software . . . . . . 77

About Restore Manager . . . . . . . . . . . . . . . . . 78

Downloading the Restore Manager . . . . . . . . 78

Creating the RM USB key. . . . . . . . . . . . . . 79

Running the Restore Manager . . . . . . . . . . . 79

Resetting the Boot LUN Setting in H700 BIOS

After Running RM. . . . . . . . . . . . . . . . . . 80

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viii Contents

Hardware Removal or Replacement. . . . . . . . . . . 83

Shutting Down/Starting Up a DR4000 System . . . 83

DR4000 System NVRAM. . . . . . . . . . . . . . . 84

8 Troubleshooting and Maintenance . . . . 87

DR4000 System Alert and Event Messages . . . . . . . 88

About the Diagnostics Service . . . . . . . . . . . . 117

Understanding Diagnostics Collection . . . . . . 118

About the DR4000 Maintenance Mode . . . . . . . . 118

About the DR4000 Support Mode . . . . . . . . . . . 120

Scheduling DR4000 System Operations . . . . . . . . 121

Creating a Cleaner Schedule . . . . . . . . . . . . . 122

Displaying Cleaner Statistics . . . . . . . . . . . 124

9 Getting Help . . . . . . . . . . . . . . . . . . . . . . 127

Before Contacting Dell Support . . . . . . . . . . . . 127

Contacting Dell. . . . . . . . . . . . . . . . . . . . . 128

10 Supported Ports: DR4000 System . . . . . 129

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131

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Introduction to the Administrator Guide 1

DELL CONFIDENTIAL – PRELIMINARY 4/5/12 - FOR PROOF ONLY

Introduction to the Administrator

Guide

About this Guide

This guide explains how to use the Dell DR4000 system to perform data

storage operations and manage storage and replication containers.

This guide introduces and describes the DR4000 system graphical user

interface (GUI) that you can use to manage your backup and replication

operations. A comprehensive set of GUI-based procedures allow you to access

all management features and capabilities using a web-browser.

If any important administrative task or operation is not supported from the

DR4000 system GUI, this guide provides and describes the corresponding

command line interface (CLI) commands.

Other Information You May Need

WARNING: See the safety and regulatory information that shipped with your

system. Warranty information may be included within this document or as a

separate document.

•The

Dell DR4000 System Owner's Manual

provides information about

solution features, describes how to troubleshoot the system, and how to

install or replace system components. This document is available at

support.dell.com/manuals

•The

Dell DR4000 System Command Line Reference Guide

provides

information about managing DR4000 system data backup and replication

operations using the command line interface (CLI). This document is

available at

support.dell.com/manuals.

•The

Dell DR4000 System Getting Started Guide

provides an overview of

setting up your system, and includes technical specifications. This

document is available at

support.dell.com/manuals

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2Introduction to the Administrator Guide

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DELL CONFIDENTIAL – PRELIMINARY 4/5/12 - FOR PROOF ONLY

•The

Dell DR4000 System Interoperability Guide

provides information

on the supported hardware and software. This document is available at

support.dell.com/manuals

• Any media that ships with your system that provides documentation and

tools for configuring and managing your system, including those

pertaining to the operating system, system management software, system

updates, and system components that you purchased with your system.

NOTE: Always check for documentation updates on support.dell.com/manuals,and

read the documentation updates first, because they often supersede information in

other documents and contain the latest updated versions of the documents.

NOTE: Always check for release notes on support.dell.com/manuals and read the

release notes first, because they contain the most recently documented information

about known issues with a specific product release.

Source Code Availability

A portion of the DR4000 system software may contain or consist of open

source software, which you can use under the terms and conditions of the

specific license under which the open source software is distributed.

Under certain open source software licenses, you are also entitled to obtain

the corresponding source files. For more information about or to find the

corresponding source files for respective programs, see the following Dell

website:

http://opensource.dell.com

book.book Page 2 Thursday, April 5, 2012 9:46 AM

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