Dell PowerEdge 4200 Series Manuel utilisateur

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Dell™ Dimension™ 4200 Systems

4C381a00.book Page 1 Thursday, June 14, 2001 9:38 AM

HINT: A HINT indicates important information that helps you make better

use of your computer.

NOTICE: A NOTICE indicates either potential damage to hardware or loss of

data and tells you how to avoid the problem.

CAUTION: A CAUTION indicates a potentially hazardous situation

which, if not avoided, may result in minor or moderate injury.

For a complete list of abbreviations and acronyms, see the Tell Me How help

file (click the Start button on the Microsoft®Windows®desktop, point to

Programs—> User’s Guides, and click Tell Me How).

____________________

Information in this document is subject to change without notice.

Reproduction in any manner whatsoever without the written permission of Dell Computer

Corporation is strictly forbidden.

Trademarks used in this text: Dell, the DELL logo, Inspiron, Dell Precision, Dimension, OptiPlex,

Latitude, and DellWare are trademarks of Dell Computer Corporation; Intel and Pentium are

registered trademarks and Celeron is a trademark of Intel Corporation; Microsoft and Windows

are registered trademarks of Microsoft Corporation.

Other trademarks and trade names may be used in this document to refer to either the entities

claiming the marks and names or their products. Dell Computer Corporation disclaims any

proprietary interest in trademarks and trade names other than its own.

This product incorporates copyright protection technology that is protected by method claims of

certain U.S. patents and other intellectual property rights owned by Macrovision Corporation

and other rights owners. Use of this copyright protection technology must be authorized by

Macrovision Corporation, and is intended for home and other limited viewing uses only unless

otherwise authorized by Macrovision Corporation. Reverse engineering or disassembly is

prohibited.

June 2001 P/N 4C381 Rev. A01

4C381a00.book Page 2 Thursday, June 14, 2001 9:38 AM

Contents 3

Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . 7

When Using Your Computer . . . . . . . . . . . . . . . . . . . 7

When Working Inside Your Computer . . . . . . . . . . . . . . 8

Protecting Against Electrostatic Discharge . . . . . . . . . . . 9

1Setting Up

Connecting a Printer . . . . . . . . . . . . . . . . . . . . . . . . 12

Parallel Printer . . . . . . . . . . . . . . . . . . . . . . . . . 12

USB Printer . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Installing the Printer Driver . . . . . . . . . . . . . . . . . . . 13

Turning Off the Computer . . . . . . . . . . . . . . . . . . . . . 14

Windows 2000 . . . . . . . . . . . . . . . . . . . . . . . . . 14

Windows Millennium Edition (Me) . . . . . . . . . . . . . . . 14

2Solving Problems

Finding Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Accessing Help Files . . . . . . . . . . . . . . . . . . . . . . . . 18

Power Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Start-Up Error Messages . . . . . . . . . . . . . . . . . . . . . . 19

Video and Monitor Problems . . . . . . . . . . . . . . . . . . . . 20

If the screen is blank . . . . . . . . . . . . . . . . . . . . . . 20

If the screen is difficult to read . . . . . . . . . . . . . . . . . 21

Sound and Speaker Problems . . . . . . . . . . . . . . . . . . . 22

4C381a00.book Page 3 Thursday, June 14, 2001 9:38 AM

4Contents

Printer Problems . . . . . . . . . . . . . . . . . . . . . . . . . 23

If you cannot print to a parallel port printer . . . . . . . . . . 23

If you cannot print to a USB printer . . . . . . . . . . . . . . 24

Scanner Problems . . . . . . . . . . . . . . . . . . . . . . . . . 24

Modem Problems . . . . . . . . . . . . . . . . . . . . . . . . . 25

Mouse Problems . . . . . . . . . . . . . . . . . . . . . . . . . . 26

If the mouse does not respond . . . . . . . . . . . . . . . . . 26

Keyboard Problems . . . . . . . . . . . . . . . . . . . . . . . . 26

Drive Problems . . . . . . . . . . . . . . . . . . . . . . . . . . 27

If you cannot save a file to a floppy disk . . . . . . . . . . . . 27

If you cannot play a music CD or install a

program from a CD . . . . . . . . . . . . . . . . . . . . . . 27

If you cannot play a DVD movie . . . . . . . . . . . . . . . . 28

If the CD-RW drive stops writing . . . . . . . . . . . . . . . . 28

If you have a hard drive problem . . . . . . . . . . . . . . . . 29

Network Problems . . . . . . . . . . . . . . . . . . . . . . . . . 29

Windows®Error Messages . . . . . . . . . . . . . . . . . . . . 29

General Program Problems . . . . . . . . . . . . . . . . . . . . 30

A program crashes . . . . . . . . . . . . . . . . . . . . . . . 30

A program stops responding . . . . . . . . . . . . . . . . . . 30

A solid blue screen appears . . . . . . . . . . . . . . . . . . 30

Internet Connection Problems . . . . . . . . . . . . . . . . . . 31

E-Mail Problems . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Resolving Other Technical Problems . . . . . . . . . . . . . . . 32

Reinstalling Drivers . . . . . . . . . . . . . . . . . . . . . . . . 32

Reinstalling Windows 2000 . . . . . . . . . . . . . . . . . . . . 33

Reinstalling Windows Me . . . . . . . . . . . . . . . . . . . . . 35

4C381a00.book Page 4 Thursday, June 14, 2001 9:38 AM

Contents 5

3Adding Parts

Opening the Computer Cover . . . . . . . . . . . . . . . . . . . 40

Looking Inside Your Computer . . . . . . . . . . . . . . . . . . . 41

System Board . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Adding Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Removing Cards . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Adding Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Replacing the AGP Card . . . . . . . . . . . . . . . . . . . . . . 49

Adding a Second Hard Drive . . . . . . . . . . . . . . . . . . . . 50

Adding Other Drives . . . . . . . . . . . . . . . . . . . . . . . . 53

5.25-Inch Devices . . . . . . . . . . . . . . . . . . . . . . . . 53

3.5-Inch Devices . . . . . . . . . . . . . . . . . . . . . . . . 56

Closing the Computer Cover . . . . . . . . . . . . . . . . . . . . 59

4Appendix

Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Standard Settings . . . . . . . . . . . . . . . . . . . . . . . . . 66

Viewing Settings . . . . . . . . . . . . . . . . . . . . . . . . 67

System Setup Screens . . . . . . . . . . . . . . . . . . . . . . 67

Clearing Forgotten Passwords . . . . . . . . . . . . . . . . . . . 68

Replacing the Battery . . . . . . . . . . . . . . . . . . . . . . . 68

Contacting Dell . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Contact Numbers and Addresses . . . . . . . . . . . . . . . . 70

Returning Items for Warranty Repair or Credit . . . . . . . . . 84

Regulatory Information . . . . . . . . . . . . . . . . . . . . . . . 84

FCC Notices (U.S. Only) . . . . . . . . . . . . . . . . . . . . 86

4C381a00.book Page 5 Thursday, June 14, 2001 9:38 AM

6Contents

Battery Disposal . . . . . . . . . . . . . . . . . . . . . . . . 88

NOM Information (Mexico Only) . . . . . . . . . . . . . . . . 89

Información para NOM (únicamente para México) . . . . . . . 90

Limited Warranties and Return Policy . . . . . . . . . . . . . . 91

One-Year Limited Warranty (U.S. Only) . . . . . . . . . . . . 91

Two-Year Limited Warranty (U.S. Only) . . . . . . . . . . . . 93

Three-Year Limited Warranty (U.S. Only) . . . . . . . . . . . 97

One-Year Limited Warranty (Canada Only) . . . . . . . . . . . 100

Two-Year Limited Warranty (Canada Only) . . . . . . . . . . . 102

Three-Year Limited Warranty (Canada Only) . . . . . . . . . . 105

“Total Satisfaction” Return Policy

(U.S. and Canada Only) . . . . . . . . . . . . . . . . . . . . 109

One-Year End-User Manufacturer Guarantee

(Latin America and the Caribbean Only) . . . . . . . . . . . . 110

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113

4C381a00.book Page 6 Thursday, June 14, 2001 9:38 AM

Safety Instructions 7

Use the following safety guidelines to protect yourself and your computer.

For comfort and efficiency, observe the ergonomic guidelines provided in

“Sitting Comfortably at Your Computer” in the Tell Me How help file.

When Using Your Computer

CAUTION: Do not operate your computer with any cover(s)

(including the computer cover, filler brackets, front-panel inserts,

and so on) removed.

•To help avoid damaging your computer, be sure that the voltage

selection switch is set to match the AC power available at your

location:

– 115 V/60 Hz in most of North and South America and some Far

Eastern countries such as South Korea and Taiwan

– 100 V/50 Hz in eastern Japan and 100 V/60 Hz in western Japan

– 230 V/50 Hz in most of Europe, the Middle East, and the Far East

Also be sure that your monitor and attached devices are electrically

rated to operate with the AC power available in your location.

•To help prevent damage to your computer when disconnecting a

network cable from your computer, first unplug the cable from the

computer network connector and then from the network wall jack.

When reconnecting a network cable to your computer, first plug the

network cable into the network wall jack and then into the computer

network connector.

•To help avoid possible damage to the system board, wait 5 seconds

after turning off the computer before disconnecting or connecting a

non-USB device.

4C381a00.book Page 7 Thursday, June 14, 2001 9:38 AM

8Safety Instructions

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•To help prevent electric shock, plug the computer and device power

cables into properly grounded power sources. These cables are

equipped with 3-prong plugs to help ensure proper grounding. Do not

use adapter plugs or remove the grounding prong from a cable. If you

must use an extension cable, use a 3-wire cable with properly grounded

plugs.

•To help protect your computer from sudden, transient increases and

decreases in electrical power, use a surge suppressor, line conditioner,

or uninterruptable power supply.

•Be sure that nothing rests on your computer cables and that the cables

are not located where they can be stepped on or tripped over.

•Do not spill food or liquids on your computer. If the computer gets

wet, contact Dell (see page 70).

•Do not push any objects into the openings of your computer. Doing so

can cause fire or electric shock by shorting out interior components.

•Keep your computer away from radiators and heat sources. Also, do not

block cooling vents. Avoid placing loose papers underneath your

computer; do not place your computer in a closed-in wall unit or on a

bed, sofa, or rug.

When Working Inside Your Computer

Before you remove the computer cover, perform the following steps in the

sequence indicated.

NOTICE: Do not attempt to service the computer yourself, except as

explained in this guide and elsewhere in Dell documentation. Always follow

installation and service instructions closely.

1Turn off your computer and all devices.

2Ground yourself by touching an unpainted metal surface at the back of

the computer before touching anything inside your computer.

While you work, periodically touch an unpainted metal surface on the

computer to dissipate any static electricity that might harm internal

components.

3Disconnect any devices connected to the computer, including the

monitor, from their electrical outlets to reduce the potential for

personal injury or shock. Also, disconnect any telephone or

telecommunication lines from the computer.

4C381a00.book Page 8 Thursday, June 14, 2001 9:38 AM

Safety Instructions 9

4Disconnect the power cable from your computer, and then press the

power button to ground the system board.

In addition, take note of these safety guidelines when appropriate:

•When you disconnect a cable, pull on its connector, not on the cable

itself. As you pull connectors apart, keep them evenly aligned to avoid

bending any pins. Also, before you connect a cable, make sure that

both connectors are correctly oriented and aligned.

•Handle components and cards with care. Don’t touch the components

on a card. Hold a card by its edges or by its metal bracket.

CAUTION: There is a danger of a new battery exploding if it is

incorrectly installed. Replace the battery only with the same or

equivalent type recommended by the manufacturer. Discard used

batteries according to the manufacturer instructions.

Protecting Against Electrostatic Discharge

To prevent static damage, discharge static electricity from your body before

you touch anything inside your computer and periodically while you work

inside the computer. You can do so by touching an unpainted metal surface

on the back of the computer.

You can also take the following steps to prevent static damage:

•Do not remove items from their antistatic packing material until you

are ready to install them in your computer. Just before unwrapping the

antistatic packaging, be sure to discharge static electricity from your

body.

•When transporting a sensitive component, first place it in an antistatic

container or packaging.

4C381a00.book Page 9 Thursday, June 14, 2001 9:38 AM

10 Safety Instructions

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4C381a00.book Page 10 Thursday, June 14, 2001 9:38 AM

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