Dejavoo Z6 Manuel utilisateur

** Note: The terminal’s idle prompt is the main “Credit / Sale … Enter Amount” Screen

These steps have been provided as a guide for assistance with your Dejavoo Touch Screen Payment Device



CHIP CREDIT SALE SWIPED OR MANUAL CREDIT SALE DEBIT SALE

Input Sale Amount and press OK

Insert Chip Card

Press OK to confirm Sale Amount

Input Sale Amount and press OK

Swipe OR Manually Enter Card #

Press OK to confirm Sale Amount

Tap the word “Credit” then Tap the word Debit for

“Debit / Sale Enter Amount”

input Sale Amount and press OK

Insert Chip Card

When prompted tap “YES”

Input PIN # on PIN Pad and press OK

Press OK to confirm Sale Amount

VOID TRANSACTION RETURN TRANSACTION SETTLE THE OPEN BATCH

Tap the word “Sale” then Tap the word Void for

“Credit/ Void Enter Amount”

input VOID Amount and press OK

If prompted input Manager Password (1234 default)

Insert Chip Card

When prompted tap “YES”

Receipts Print

Tap the word “Sale” then Tap the word RETURN for

“Credit/ Return Enter Amount”

input RETURN Amount and press OK

If prompted input Manager Password (1234 default)

Insert Chip Card

When prompted tap “YES”

Receipts Print

From the idle prompt tap the Favorites icons on

the display:

Tap CORE SETTLE DAILY BATCH

If prompted input Manager Password (1234

default)

-Terminal communicates with the Host

-Settle Report Prints

Touch Screen Z Line Models Z6, Z9 & Z11

EMV Retail Quick Reference Guide

TERMINAL HELPDESK: -

877.358.6797option2-support@dejavoosystems.com-http://www.dejavoosystems.com/

Retail

** Note: The terminal’s idle prompt is themain “Credit / Sale … Enter Amount” Screen

These steps have been provided as a guide for assistance with your Dejavoo Touch Screen Payment Device

PRINTING LAST RECEIPT WIRELESS ICON INDICATORS (M

OBILE UNITS ONLY)

WI-FI ICON INDICATOR (F

OR WI-FI ENABLED UNITS)

From the Idle Prompt tap the Favorites icons on

the display:

Tap Reprint Cr/Dbt Rcpt

Last transaction Receipt Prints

GPRS Signal Strength Indicator

(The More Bars, The Better Your Signal GPRS)

Battery Strength Indicator

SIM

Indicates Issue with SIM Card (GPRS)

Wi-Fi Not Connected

Wi-Fi Connected Successfully

PRINTING REPORTS POWERING THE TERMINAL ON/OFCALL ME FEATURE (MUST BE ENABLED)

From the Idle Prompt screen press OK

Tap REPORTS

Tap Desired Report Type

Input Password (1234 Default) and press OK

Report Prints

For Z9:

From the Idle Prompt press the Green Key

Tap Power Off

To Power Cycle Z6 and Z11

From the Idle Prompt press the Green Key

Press and Hold the Power Key on the Keypad,

release once terminal begins to reboot.

From the Idle Prompt tap the CALL ME icon

on the display:

Select “CALL ME” and press OK

The terminal sends notification to the help desk

and you will receive a call back from a

representative with assistance.

Touch Screen Z Line Models Z6, Z9 & Z11

EMV Retail Quick Reference Guide

TERMINAL HELPDESK: -

877.358.6797option2-support@dejavoosystems.com-http://www.dejavoosystems.com/

Retail

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